Reload Casino review (CA)

Reload is not just a name, it also their bonus policy. The casino will reload your account every week with a cashback offer.

• Weekly 10% cashback on all net losses

To qualify for the cashback, you need to deposit at least C$20 during the 7 day period from Thursday to Wednesday.

There is no maximum limit on the cashback offer and the cashback is paid in withdrawable cash. Certain games are excluded from the offer.

This offer is not available for players residing in Ontario.

Significant terms and conditions

• Excisting players, 18+.
• Min deposit: C$20.
• 10% cashback on cash losses.
• Cashback is calculated on cash losses incurred from 00:00 GMT on Thursday to 23:59 GMT on Wednesday and credited every Thursday.
• Qualifying games: Slot games and selected Table games.
• This offer is not available for players residing in Ontario.

Please gamble responsibly.

VIP / Special promotions

Reload Casino VIP program is the casino's way to reward active players. By playing, you can earn a higher Reload status and get ever better benefits.

Silver Reload gives you a 15% cashback, access to private VIP tournaments, tailored offers, dedicated account manager, exclusive rewards and so on.

Gold Reload is the highest level and it comes with a 20% cashback, free VIP tournaments, priority support around the clock, invites to trips and events and many other perks.

Reload Casino is full of great games from roughly 100 game developers. This way they can be sure that you will find all your favourites and discover interesting new titles.

The game library consists of thousands of different slots, table games, must drop jackpot, live games and more. No matter what your style is, they have it. And speaking of style, I felt that Reload Casino really did a good job with their design. The game tiles are clear, easy to see and having the provider listed with the name is a delightful touch.

You can find all the classic slots, like Gonzo's Quest, Wolf Gold, Book of Dead, as well as a constant stream of new releases. Check out the New games category and you can always find something you've never tried before.

Finding games is also made easy. You can search by categories, look through the developers or just simply search the games by name. I found the search feature to be especially clean and easy to use, as some searches on casinos can be sluggish.

Desktop game information

• Games: 1995
• Slots: 1880
• Table games: 45
• Jackpot games: 46

You are in for a treat here on Reload. They have brought in two of the biggest names in live casino entertainment for your enjoyment.

Here, you can play all the best live dealer games from Evolution and Pragmatic Play. You have a ton of options on card games, dice games, game shows, live slots and many others. And don't forget to check out the game lobbies for even more tables.

When testing the casino out, I tried a handful of different tables from both studios. I found the games loaded up quickly and playing was simply a treat. That's not really a big surprise, as these are known as the best live casino providers.

Live game information

• Total number of live casino games: 50

Reload Casino is a mobile-friendly site. You can play where you want and when you want.

Reload mobile casino is built to be compatible with all modern mobile devices. This includes phones and tablets, Androids and Apples and everything in between.

Playing is also very easy. You don't need any dedicated apps, just your mobile browser. The site is adaptive to all screens and can provide you with easy entertainment no matter where you are.

Banking is made easy with a great selection of different methods for Canadian customers. Pick an option that suits you the best and enjoy all the fast and secure methods available.

The minimum deposit and withdrawal amount is C$20. This is okay, but could be a tad bit better on both sides. Especially deposit minimums are often half of that on Canadian casinos.

Reload Casino states that they will process all withdrawal requests within 2 business days. Once approved, the chosen method determines when the money is in your hands.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-5 working days
• Visa: 1-5 working days
• Skrill: 0-3 working days
• NETELLER: 0-3 working days
• Interac: 1-5 working days
• Maestro: 1-5 working days
• Apple Pay: 1-3 working days
• MuchBetter: 1-5 working days

Contacting Reload Casino customer support is easy if you ever have any queries.

You can open the live chat window or send them an email. No matter how big or small you questions are, they are always ready to help you.

The casino does have a Help Center, which is just an extensive and searchable FAQ. I found that most questions can be simply answered by looking at the Q&As. Thumbs up from me.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Knowing who customers are is an important thing required from Reload Casino by their licensors and gambling legislators. This way the casino can prevent, for example, money laundering and underage gambling.

This process starts when you sign up and provide Reload Casino with your personal information. They will then later verify these by either automatic verification methods or by asking your for documents as proof.

The documents may include a proof of identity, a proof of address or a proof of deposit. Your withdrawals may be suspended until satisfactory completion of the verification checks.

Reload Casino has always tried to build as safe gambling environment as possible for their customers. Everything from data security to crypted transactions and responsible gambling, Reload Casino has built a casino that they can be proud of.

For the players who have problems staying in control of their gambling, Reload Casino offers tools to limit the time and money you spend. You can either set the limits yourself or by contacting the casino support and doing it with their assistance.

If you ever feel like you are maybe playing too much or have a hard time stopping, please contact Reload Casino support. They can assist you and can direct you to external gambling help services, like Gambling Therapy or Gamcare.