Wildz Casino review (CA)

Wildz Casino's welcome bonus is a two-part set:

• 1st deposit: a 100% match deposit bonus of up to C$1,000, AND 200 bonus spins
• 2nd deposit: a 100% booster bonus of up to C$1,000

This means that Wildz's full bonus is valued at C$2,000 and 200 spins (C$0.10 per spin).

Let's look at the bonus terms. According to those, claiming the bonus requires that the first deposit should be at least C$10. This is a very fair condition, and even the bonus wagering requirements don't hold any nasty surprises as the bonus needs to be wagered 35 times. The industry standard is about 30-40x.

Overall, I think the bonus T&Cs here are quite relaxed and I couldn't spot any red flags anywhere. But, I didn't really expect to do so anyway, because I've got to know Rootz Ltd's sites as high-quality packages from top to bottom.

Usually, I would be very suspicious about bonuses this big and sure that I'd find at least a low maximum winning cap. Not here, Wildz delivers a fantastic offer without any dents or bumps.

Offer not available in Ontario.

Should you be located in Ontario, no worries - you don't get left with empty hands.

For players in Ontario, Wildz offers this welcome bonus:

• 1st deposit: a 100% match deposit bonus of up to C$500, AND 200 bonus spins
• 2nd deposit: a 50% match deposit bonus of up to C$500

This Wildz welcome bonus for Ontario players can be claimed with a C$10 deposit and needs to be wagered 35 times.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• The minimum deposit for claiming the bonus is C$10.
• The full welcome offer is a 100% bonus up to C$1,000 on the 1st deposit plus 200 bonus spins, and a 100% bonus up to C$1,000 on the 2nd deposit.
• The bonus spins are allocated at 25 spins per day over 8 days.
• The spins are valued at C$0.10.
• The received bonus and winnings on bonus spins have a wagering requirement of 35x.
• The maximum bet using bonus money is C$5 per spin or C$0.50 per bet line.
• The player has 60 days to complete the wagering.
• The player can forfeit their bonus at any time and withdraw any remaining real money balance.
• Offer not available in Ontario.

Please gamble responsibly.

Extra and no deposit spins

When you make your first deposit to Wildz Casino (C$10 minimum), you will receive a total of 200 bonus spins. The spins are allocated at 25 spins per day, and you'll find a new batch of spins in your player account for 8 consecutive days.

VIP / Special promotions

The Wildz invitation-only VIP program is called Loyalty+ and offers its members cashback of up to 20%, bonuses with no wagering requirements, real money rewards and a personal account manager will be taking care of you!

If you have played on any other Rootz sites, you'll know what the game lobby is like at Wildz. The site carries titles from over 70 game providers, which include popular names like Evolution, NetEnt, Play'n GO, Elk Studios, BTG, Yggdrasil, NoLimit City, Microgaming, Pragmatic Play, and Push Gaming.

There are a staggering number of game titles here. And, with around 5,100 games, the game lobby is bursting at its seams. It's not a problem at all if you know what you're looking for. But, for others or those wanting to effectively explore the games, the lobby is nowhere well-fitted for such a big game catalogue.

The game lobby should have much more possibilities for sorting and filtering the games but, for now, there are only a couple of categories and a search bar. This makes browsing the selection very tedious and needlessly hard process.

Slots are in the spotlight here, but there are some table games, live dealer games, and jackpot slots as well. For jackpot hunters, I'm pleased to report that you can play Mega Moolah, Mega Fortune, Arabian Nights, and Joker Millions here.

Compared to competing online casino brands, Wildz Casino definitely offers more games than most. The diversity, however, is slightly hard to grasp because of the poor game lobby design.

Desktop game information

• Games: 5,090
• Slots: 4,900
• Table games: 20
• Jackpot games: 200

The most popular Live Casino titles can be found at Wildz! Provided by Evolution and Pragmatic Play, you'll be sure to get the best possible experience of live dealer games here.

The live game types available include your regular casino favourites, such as Roulette and Blackjack. I also recommend checking out the game shows, of which Sweet Bonanza Candyland and Gonzo's Treasure Hunt are my personal faves.

Live game information

• Total number of live casino games: 200

Nearly every title at Wildz Casino is also available for play on your mobile device. From video slots and table games to live casino offerings, the full selection of games can be played on the move on iOS or Android.

My mobile experience at wildz casino was a rather smooth and interactive feeling that was actually almost similar to the web interface. With some of the common mobile browsers, Chrome for instance, I did everything that I could on the web interface. Other browsers like Safari and Opera Mini can also support playing Wildz casino which I find incredible.

Wildz Casino can play on most mobile devices with access to the internet. They include any IOS, Android, Windows or Blackberry which I find this range very inclusive.

Wildz Casino doesn't have a dedicated mobile app, which frees players from downloading yet another app to their device.

Wildz Casino offers a number of payment methods, with bank transfers, e-wallets, and credit cards being the most popular ones. In addition to Visa and Mastercard, the other options included Instadebit, Interac, EcoPayz, Much Better and Paysafecard. There was a contact provided in case some difficulties are experienced.

The minimum deposit limit is C$10. The minimum for withdrawals is C$30, which is a tad higher than I'd like it to be since this limit is usually around C$10-C$20.

Withdrawing and deposit methods were pretty much the same, the only difference was the withdrawal times, with some taking a little longer than others.

My withdrawal request took approximately an hour to reflect my e-wallet account. But, in case you hadn't verified your ID, it might take approximately 9 hours from your withdrawal prompt, considering there is the verification time in between.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 1-3 working days
• Trustly: 1-3 working days
• Skrill: 0-1 hours
• NETELLER: 0-1 hours

When it comes to customer care and support, Wildz Casino provides two options, email and live chat. For the case of urgent issues I prefer their live chat as best because of the prompt response, but if your issue is not very pressing then email can work just fine.

The email took approximately 1 hour from the time I created my ticket, and was always responded to within that time frame. I found out that customer service is offered in four different languages, namely English, Finnish, Norwegian and German.

Also, their live support is available 24 hours a day, which I find super useful especially if you are busy through the day and would only enjoy your games late at night. They are instant and very professional in their responses, as I got to experience when I messaged them and right away got Niklas to help me out.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Before withdrawals can be made, Wildz will ask players to prove their identity. Players are obliged to provide the following documents:

• Proof of ID
• Proof of address
• Proof of payment method

Account verification is mandatory at Wildz Casino. Once you create an account, you have the option to verify immediately or at any time before making the first withdrawal from your account.

The requested documents are personal documents like your ID and passport, and you also will be requested to provide a utility bill or bank statement. Another document required would be proof of your e-wallet or source of payment.

The verification took around 8 hours and I think it's fair enough considering I have sometimes waited for 2 business days for the casino to verify my documents.

Wildz offers players several features to help with problem gambling. Players can set deposit limits, net loss limits or time limits for playing. Players can self-exclude themselves for different periods of time as well.

Wildz is using machine learning to develop a next-generation gaming limits tool. The tool will recommend specific limits for players in real-time as it detects problem gambling.

Wildz Casino has a great page about responsible gambling and I recommend at least giving it a quick scan. Please gamble responsibly and within your reasonable limits.