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Captain Cooks casino review (CA)

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100 bonus spins

1st deposit bonus

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  • Bonus code -
  • Wagering 200x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

Kahnawake

License

  • Minimum depositC$5
  • CurrencyC$
  • LanguageEnglish, French
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

3.7

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Withdrawals Verified
Mastercard Visa Wire transfer Online bank transfer +7
Mastercard Visa Wire transfer Online bank transfer +5
Microgaming Rabcat Evolution Gaming Mahi Gaming +3
Microgaming Rabcat Evolution Gaming Mahi Gaming +3
Evolution Gaming
  • Simple and calm design
  • Great releases from Microgaming
  • Fast and easy verification
  • Unbelievably high wagering requirement

Captain Cooks Casino invites you to embark on a sailing mission in a bid to collect winnings from playing its numerous casino game options.

This nautical-themed Canadian casino gives you the golden opportunity to find some buried treasures amongst its many online slots games available to play.

Captain Cooks online casino’s game library is powered by none other than Microgaming, one of the leading pioneers in the online gambling industry. To help you on the way, there is a unique sign up bonus, which gives you the power to bet free of risk.

You might be wondering, “Is Captain Cooks casino real or fake?” Well, shiver me timbers, because you are about to find out. Captain Cooks casino is as real and as straightforward as they come. You can even access the Captain Cooks casino mobile site directly on your smartphone or tablet, without compromising on quality or experience.

You only need a Captain Cooks casino login to transition between various operating devices. If this sounds like the right Canadian casino for you, keep on reading.

Avatar

Expert's review Stefan Breton

Casino tested

The famous Captain Cooks Casino has provided Canadians with gaming experiences since 2000 and stands out with its simple but elegant design and its complete Microgaming platform. Like all Canuck friendly casinos, Captain Cooks holds a license from the Kahnawake Gaming Commission, and is, therefore, the perfect spot for fun gambling times in Canada.

The gaming console will appear clutter-free but slick to most players. In a world where loud color schemes and flashing displays have become the norm, Captain Cooks is a welcome change. No annoying popup windows and aggressive screen messages, just a crisp design with the main sections immediately accessible at the bottom of your screen.

The layout might be a bit too simple: I had to dig deep to find the FAQ, About Us and the all-important Terms and Conditions sections.

Overall rating:

3.7

Captain Cooks online casino provides all new players with 100 chances to become an instant millionaire. Get a Captain Cooks casino login and make a minimum deposit of C$5 to claim the following:

  • 1st deposit: 100 free spins which can be used on progressive jackpot slot games
  • 2nd deposit: 100% match deposit bonus up to C$100
  • 3rd deposit: 50% match bonus up to C$150
  • 4th deposit: 25% match deposit bonus offer up to C$125
  • 5th deposit: 100% match offer up to C$100

That’s a massive welcome package worth a whopping C$475 + 100 free spins. To get started, follow the below simple steps:

  1. Sign up for an account to get a Captain Cooks casino login
  2. Verify your account by email
  3. Make a minimum deposit of C$5 or more
  4. Receive your 100 free spins
  5. Make more deposits to claim reload bonuses
Claim bonus »
Avatar

Expert's review Stefan Breton

Casino tested

Like all quality casinos, Captain Cooks tries to charm their customers with attractive bonuses and promotions. Let’s take a look at the principal offers for their players.

All new Captain Cooks casino members will receive a bonus when registering. New Canadian players receive an instant welcome gift of CA$25 after depositing a minimum of only CA$5. This welcome bonus is branded as the “100 Chances” as it refers to 100 free spins playable on progressive slots such as Mega Moolah at a minimum bet of $0.25 per spin. But one of my live chats with client support informed me that the bonus is playable anywhere in the casino. The “100 Free Spins” is only symbolic, and doesn’t limit you to use your bonus on pregressive slots alone.

After my deposit, I noticed that the casino had immediately added $25 to my account. As I enjoyed my gaming experience through various slots and table games, I saw my welcome bonus gradually dwindle. All winnings were added to my bonus balance and the casino deducted my cash and bonus balances based on a 70/30 proportion. In other words, every dollar wagered meant that $0.70 was taken out of my cash balance and $0.30 from my bonus balance.

The wagering requirement for this bonus is quite tough actually and way over the industry average. Therefore it is very hard to complete the bonus and it takes a long time to rollover the 200x amount. As a side note, slots contribute to 100% of the wagering requirements, Craps, Baccarat and all Blackjack tables (minus Classic Blackjack) are at 10% while classic Blackjack and all Roulette variants contribute to only 2%. This annoys me as I’m a huge Classic Blackjack fan, but is in line with other online casinos. Knowing this, I switched to European Blackjack.

One interesting surprise: I noticed that my bonus balance was still active well after the 7-day limit, as stated in the Terms & Conditions. Another quick chat with customer support cleared that up and revealed that all welcome bonuses remain active for as long as you have a bonus balance.

First deposit bonus code

You don't need a bonus code to claim Captain Cooks's first deposit bonus.

Significant terms and conditions

  • New Canadian players only, 18+.
  • A minimum deposit of C$5 applies for the first deposit and C$10 for all subsequent deposits.
  • 1st and 2nd deposits bonuses are subject to a 200x playthrough.
  • Cash balance may be withdrawn by forfeit of bonus balance on 1st and 2nd deposit bonuses.
  • All subsequent bonuses are subject to a 30x wagering requirement.

Please gamble responsibly.

Full terms and bonus terms apply.

Extra and no deposit spins

Your first deposit bonus offer entitles you to 100 free spins, which will be credited as an instant C$25 bonus to your casino account.

All free spins are worth C$0.25 each and can be used on progressive jackpot slot games only, including Mega Moolah, Mega Vault Millionaire and Fruit Fiesta amongst many others.

Any winnings generated from these spins are subject to a 200x wagering requirement.

VIP / Special promotions

All Captain Cooks Casino players are rewarded for their loyalty every time they play real money games. The higher your status level, the bigger the benefits you will receive.

In total, there are six status levels in the Casino Rewards Loyalty Program. All players who wager money automatically become VIP loyalty program members.

Qualifying members can gain access to exclusive games, receive birthday gifts and bigger bonuses and entered into the Time of Your Life Sweepstakes and VIP Lucky Jackpot.

The wind pushing Captain Cooks Casino’s sails is powered by leading software game developer Microgaming. You can find some of the most entertaining and visually stunning graphics on the market There are circa 500 casino games available for you to play.

You won’t be left short for entertainment once you lay your eyes on the games on offer. The games vary from simple 3-reel slots to more thrilling 5-reel video games and progressive jackpot titles.

Amongst some of the most popular slot games on offer, there is Gypsy Queen, Thunderstruck II, Immortal Romance, Hitman, Tom Raider and King Tusk.

If there is one area that this casino truly excels at is its jackpot game library. You can play epic titles such as Mega moolah, Fruit Fiesta, King Cashalot, Tunzamunni and LotsALoot.

If you fancy a break from the reels, you can avail yourself of various Blackjack, Roulette and Video poker titles. Some of these come with jackpot prizes attached to them, including Caribbean Draw Poker, Triple Sevens and Poker Ride.

Avatar

Expert's review Stefan Breton

Casino tested

Captain Cook boasts an extensive game portfolio exceeding 550 slots and classic table games provided by Microgaming. It irks me when there’s only one game provider… I’m a fan of variety and partnering with a few other top studios such as Betsoft and NetEnt would have been a major advantage. Microgaming is supplying an incredible variety of games to the Captain Cooks platform, though. You will find an impressive number of slot machines as well as the usual table favorites, including variants of poker, blackjack, baccarat and roulette.

For the test slots, I immediately directed my attention to some of the most popular Microgaming titles in online gaming. Being familiar with their rules and graphics, I was anxious to find out how they perform. Because of their dark themes based on storytelling, my favorite in Microgaming's “rockstar” group are Immortal Romance and Game of Thrones. I also like Mega Moolah for the simple pleasure of knowing there’s always a massive progressive jackpot at stake, and because of their massive popularity, I also tested Avalon, Break Da Bank Again and Jurassic Park.

To be honest, I need my preferred “space” encompassing dark color palettes and mysterious music to keep me playing… That’s just what I love: I pick games for the feeling they provide and not for the money that I could win. The other slots I tested are part of the titles that you see appear in the “best of” sections across the web on various blogs.

I found that the Microgaming-Captain Cooks duo provided a fabulous product with fluid gameplay, crisp and clean graphics and flawless sound effects. This casino team delivers a stunning gaming experience that would enchant any beginner or expert slot player.

I’m not much of a live casino gamer. I prefer a mode of playing that allows me some freedom and time to do my thing on the side. I still tested the section and the casino appears to be at par with what we see in industry. The game library Includes an impressive number of live variants of the usual table games (Baccarat, Blackjack, Roulette, and Poker) and even non-classic casino games such as the infamous board game Monopoly.

Desktop game information

Games 500
Slots 450
Table games 25
Jackpot games 15

Desktop game providers

Microgaming Rabcat Evolution Gaming Mahi Gaming Just For the Win Foxium Triple Edge Studios

If you fancy playing on the go, you’ll be pleased to learn that Captain Cooks mobile casino is available anytime and anywhere. You only need a stable internet connection to get connected to the site.

Without any mobile casino apps to download, you only need to navigate to the site, to pick up where you left off. The site works seamlessly across a range of operating devices, so you can simply log into your account to start playing games.

Avatar

Expert's review Stefan Breton

Casino tested

I prefer to play online casino games on my laptop. With a computer, I benefit from a broader range of features and I benefit from the full visual experience enabled by a much larger screen. But the direct-play mobile version of Captain Cook was surprisingly pleasant. Graphics were crisp, and the music and sound effects were on par with the computer version.

The mobile version also provided easy and clear access to the various parts of the casino, including the various games as well as the Help and Banking sections.

There was only one caveat with the non-download version. I found that controlling the game in auto-play mode on some slots lacked clarity, and getting out of games could be more intuitive. Here, Captain Cook would gain by improving the user experience. This will be a key feature to please newcomers to online casino gaming. Captain Cooks also offers a dedicated Androids downloadable casino app for an enhanced and more complete gaming experience. However, no Apple version is currently available, but the non-download Flash version is powerful enough to satisfy the majority of player needs and requirements.

Mobile game information

Games 450
Slots 400
Table games 25
Jackpot games 15

Mobile game providers

Microgaming Rabcat Evolution Gaming Mahi Gaming Just For the Win Foxium Triple Edge Studios

Captain Cooks online casino offers live casino games from industry leader, Evolution Gaming.

Live game information

Total number of live casino games: 0

Live game suppliers

Evolution Gaming

Captain Cooks Casino takes the issue of responsible gambling seriously. Gambling should always be viewed as a source of entertainment and not a means to make money and pay bills.

It is always recommended that you decide beforehand how much money you are going to spend and time.

You can avail yourself of the below responsible gambling tools:

  • Self-Assessment Test
  • Daily, Weekly and Monthly deposit limits
  • Self-Exclusion

If you require further assistance and support, it's strongly recommended to get in touch with Gamblers Anonymous or NCP Gambling.

The Captain Cooks online casino customer support team is available at your beck and call, 24 hours a day, seven days a week.

You can get in touch via one of the below methods:

  • Live Chat
  • Email: support@crhelpdesk.com
Avatar

Expert's review Stefan Breton

Casino tested

Questions concerning the casino at large or your personal account will be answered by customer support staff, who are available 24/7. Providing all day all night member assistance is now standard in the industry and the casino delivers accordingly.

Captain Cook offers 2 ways to get in touch with customer service: live chat and email.

I tested the live chat and the response time was almost immediate. Note that the casino offers a 2-level live chat system. When reaching customer service, it's obvious that we initially deal with an automated system. Using AI is increasingly popular across all sorts of industries and interacting with this technology here was expected.

After asking a few questions that required a more detailed answer, I was transferred to a real person. At this point, the response speed became slower, but fast enough that I remained satisfied with the service. The customer support person took between 3-5 minutes to provide a reply to my questions, and was courteous and efficient.

Site languages

English, French, German

Email support languages

English, French, German

Live support languages

English, French, German

Phone support languages

-

As a licensed gambling operator, Captain Cooks Casino are required by gambling and anti-money laundering regulations to check and verify your identity and age. Players may be requested to submit the following documents, but not limited to:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method
Avatar

Expert's review Stefan Breton

Casino tested

The new member subscription process is straightforward and simple. I was immediately directed to the registration page where I was asked to provide my full legal name, address, email address, and a mobile phone number. Providing a regular landline (home phone) works fine if you don’t have a mobile phone.

When making my first deposit, I was asked to submit some kind of government ID in order to confirm my identification. I uploaded a photo of the main page of my Canadian passport and was immediately accepted.

You can avail yourself of numerous payment methods at Captain Cooks online casino. You can make a deposit via one of the below methods:

  • Credit & Debit Cards
  • EWallets
  • Direct Bank Transfers
  • Prepaid Vouchers
Avatar

Expert's review Stefan Breton

Casino tested

Canucks won’t have a problem making their first deposit at Captain Cooks. Canadians can use Mastercard and Visa credit cards, debit cards, e-wallets such as ecoPayz and cash vouchers like the widely used PaySafeCard. Sadly, the site doesn’t take Paypal. I always have a point of contention when sites won’t accept the undisputed leader in the world on virtual wallets. Seriously, Paypal is so popular that even my 75 years old father has an account, and actually uses it to make online purchases!

I reverted to my trusty Mastercard debit card, and I’m happy to say that the process was clear and void of unnecessary stress. I was pointed to a payment page after completing the basic registration, and after providing the required government ID, 4 deposit options popped-up on my screen: $5 (the minimum required deposit), $10, $50, or your “Own Amount”. I completed my deposit and off I went, eager to find out what’s all the fuss about.

Depositing methods

Mastercard Visa Wire transfer Online bank transfer Paysafecard EcoPayz INSTADEBIT MuchBetter Interac iDebit eCheck

Withdrawal methods

Mastercard Visa Wire transfer Online bank transfer EcoPayz INSTADEBIT MuchBetter iDebit eCheck

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Wire transfer 2-5 working days, Skrill 1-3 working days, NETELLER 1-3 working days, PayPal 1-3 working days, iDebit 1-3 working days


Expert's profile

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Stefan Breton

Stefan Breton

I'm a gaming enthusiast and I've developed an online casino expertise over the past 5 years. I review and rate games and casinos, as well as software developers for blogs all over the world. So far, I've written reviews destined for the Canadian, American, French, British, South African, Australian and Swiss markets.

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First deposit bonus: 100 bonus spins

Wagering: 200x (B)

Bonus code: -

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