Lucky7even Casino review (CA)

The full welcome package at Lucky7even casino is divided into four offers. This sounds appealing to me because, rather than having it all on your initial deposit, you can reap the benefits for up to four deposits. 

Each offer consists of a deposit match offer, with varying percentages:

• 1. deposit: 100% bonus up to C$750 + 50 bonus spins (no code required)
• 2. deposit: 50% bonus up to C$750 + 50 bonus spins with the code PLAY2
• 3. deposit: 75% bonus up to C$750 + 50 bonus spins with the code PLAY3
• 4. deposit: 100% bonus up to C$750 + 50 bonus spins with the code PLAY4

You can get up to C$3,000 in bonus funds in total, but keep in mind that only the first and fourth offers are 100% deposit match offers. 

The bonus terms and conditions are fairly standard, but the minimum deposit requirement is quite high, as mentioned in the introduction. You have to deposit C$30 or more in order to activate the offers. 

Once you receive your bonus, you start by playing with your real funds. You can always forfeit the bonuses if you want to withdraw your real money winnings which is convenient. The wagering requirement to turn your bonus funds into real money is set at 40x the bonus amount, and you have 30 days to do so.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$30.
• Wagering requirement: 40x (Bonus).
• Wagering time: 30 days.
• Max bet: C$7.5.
• Bonus spin winnings wagering: 40x.
• Maximum win from bonus spins: C$300.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

A nice addition to the package is that each of the deposit match offers includes 50 bonus spins. These spins are credited to Book of the Fallen from Pragmatic Play, and you can use them for 14 days from the bonus activation date. 

It was nice to see that Lucky7even has chosen a traditional book game for the spins. The game features a 5x3, 10-line game panel, with wild symbols that simultaneously work as scatters. Landing three or more of them awards the free spin feature, where you get to pick an expanding symbol.

The bonus spins have a downside, which is the maximum amount you can win from them. The cap is set at C$300, and further winnings will be void. The winnings will also have a 40x wagering requirement attached to them.

VIP / Special promotions

Lucky7even has a loyalty programme with seven levels. The programme is fairly basic, with comp points awarded for every C$30 you wager on the site. Once you have accumulated a sufficient amount of comp points, you reach the next VIP level.

Each level has its own perks, such as increased cashback and better mystery prizes. The mystery prizes are awarded for each level you reach. The top level will grant you up to 15% in weekly cashback, and the most exclusive VIP rewards.

Lucky7even casino caters to all types of players. Slots are the main attraction of the site, but it also offers loads of fun with various table games and instant games. 

The casino has a truly massive selection of games available, with nearly 6,000 titles in total. As a result, the overall gameplay experience is heavily influenced by how these games are categorized. In addition to the conventional categories for various game types, I was able to browse games based on their features, such as Megaways or Hold & Win. This was a welcome addition to the lobby, but I had hoped to see different collections and themes represented, as the game selection process now felt a little clunky.

When it comes to the presentation of these games, I think the operator has done a great job. Everything is presented in a straightforward manner on both desktop and mobile. The only flaw I noticed was that some titles were shown twice on the page. Cluster Tumble from Relax, for example, can be found twice in the Bonus Buy category with the exact same version.

Everything at Lucky7even casino worked flawlessly in terms of performance. I also like the multiplay feature, which allows you to play up to four games simultaneously on your desktop and still enjoy each of them without any stuttering. 

To summarise, the overall gaming experience at Lucky7even casino is excellent, but it could benefit from a few tweaks to its categorization.

Desktop game information

• Games 6,000
• Slots 5,600
• Table games 40
• Jackpot games 400

Lucky7even casino's live casino is neatly divided into roulette, blackjack, baccarat, poker, and game shows. The tables come from industry-leading developers such as Evolution, Pragmatic Play, and Ezugi, so you know you're in for a treat.

There is a good amount of variety thanks to the multiple providers on the site, and the high-quality streams work without a hitch. What more could you really ask from a live casino experience? Well, I'd give Lucky7even casino full marks if it put a little more emphasis on the personalization of its live casino lobby, but that's already nitpicking.

My overall experience with Lucky7even's live casino was positive; simply put, it has all its bases covered.

Live game information

• Total number of live casino games: 200

Mobile gaming has been trending for the past few years, and it comes as no surprise that all the modern casinos place a heavy emphasis on their mobile performance. Lucky7even provides a flawless mobile environment without sacrificing its design elements or features.

The main difference between the desktop and mobile versions of the site is the navigation. On mobile, instead of the fixed left-side menu, you have a floating bottom bar that allows you to quickly switch between tabs at all times.

The site's actual performance is excellent; everything from your account settings to the games loads quickly, and I experienced no lag during my session. The operator does, however, provide an alternative for its mobile version. You can install the Lucky7even app by going to the "Menu" section of the bottom bar. The app is similar to the browser version, with slight upgrades to transition speeds.

Lucky7even casino ensures that all of your deposits and withdrawals are processed securely and quickly. What I was most impressed with, however, was the number of options available for transfers.

I was able to choose between traditional debit cards, all of the popular e-wallet providers, and open banking methods such as Interac. Additionally, crypto users are welcome at the casino, with each major currency accepted.

The downside comes with the limitations of Lucky7even. The required minimum deposit is C$30, which is far above the ideal. The industry standard is C$10, so a minimum limit this high will undoubtedly deter some players from trying the site.

Withdrawals follow the same pattern, with a C$30 minimum for conventional methods. Fortunately, the site has instant processing times for all methods, so all you need to do is check the method-specific withdrawal times.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Skrill: 0-1 working days
• Neteller: 0-1 working days
• Astropay: 1-3 working days
• Cryptocurrencies: 0-1 working days
• Neosurf: 0-1 working days
• Mifinity: 0-1 working days
• Ecopayz: 0-1 working days
• iDebit: 0-1 working days
• Interac: 0-1 working days

Lucky7even casino provides live chat support 24 hours a day, seven days a week. If you've ever experienced the agony of a stuck withdrawal or a game round, you understand how critical it is to get help as soon as possible. 

When I opened the chat, which can be found in the bottom right corner of the page, I was greeted by a bot. The bot works essentially like a frequently asked questions machine, but simply typing "live agent" will transfer you to the first available person. It took Andy, the customer support representative, 20 seconds to respond to me. He was lightning quick to help me and did so in a friendly and professional manner.

In addition to their chat and email channels, you can take a look at the frequently asked questions page. The topics range from registration & account to promotional offers, and they answer most of the common questions.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

In order to comply with the Know Your Customer regulations, Lucky7even has to verify all of their players. This includes your basic details, such as your name, age, and address. The process is done to prevent underage gambling and money laundering.

You can verify your account immediately after registration by hovering over your account and verification, which is great because it saves everyone time. The casino will request the documents most likely by the time you make your first withdrawal, and may ask for the following documents:

• Proof of identity
• Proof of address
• Proof of deposit

I found it easy to snap the photos of these documents with my phone, and upload them straight from the gallery. You can use, for instance, a driving license, a utility bill and a bank statement to verify these documents.

Crypto users will only have to verify their ID.

Lucky7even has a licence from the government of Curacao.

The most important aspect of gaming, responsible gambling, is heavily promoted by Lucky7even casino. You can find helpful information regarding problem gambling from its dedicated page, as well as instructions on how to set your own personal limits.

It's important to use a limit, or preferably a combination of them, even if just as a precaution. This way you'll always stay within your own limits. The following responsible gambling tools are available to use at Lucky7even casino:

• Deposit limit
• Loss limit
• Wager limit
• Cooling off limit
• Session limit
• Self-exclusion

The amount of money you can deposit, lose, or wager over the course of a specific time period can be monitored and limited using these tools. A deposit cap, for instance, can be established for a day, a week, or a month. With the cooling-off limit and session limit, you can also take a break from gambling or set a time limit for how long you can spend on the website. Your account will be completely disabled for a predetermined amount of time if you self-exclude.