Playmillion casino review (CA)

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

The welcome offer of 100% deposit plus 25 free spins is great and you will get it without hassle as long as you use the bonus code. I did and got my bonus instantly. The wagering requirement is 30 times the bonus plus the deposit amount and 60 times winning from the free spins. I think this wagering requirement is a good one when compared with the requirement of other casinos. The only issue I have is that not all the games on the website can be used to clear the wagering requirement.

Bonuses:

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First deposit bonus code

Playmillion's first deposit bonus code is SPIN100.

Significant terms and conditions

• New Canadian players only, 18+.
• A minimum deposit of C$10 applies.
• Bonus is subject to a 30x wagering requirement.

Please gamble responsibly.

Full terms and bonus terms apply.

Extra and no deposit spins

All players are given an extra 25 free spins upon first deposit.

VIP / Special promotions

Now is the time to enjoy some pampering, thanks to their Millionaire's VIP club.

All loyal Canadian players can expect plenty of treats and perks including:

• Higher cashbacks
• Invites to VIP Only events
• High bonus offers
• Personal Account Manager

Playmillion Casino's game library is brimming with hundreds of thrilling casino games, powered by the likes of NetEnt, NextGen Gaming, Bally, Lightning Box and Aristocrat amongst many others.

Some of the most popular slot games on offer, include Guns ‘n Roses, Cash Stampede, Dazzle Me, Alaskan Husky, Rainforest Dream and James Dean.

On the other hand, prominent jackpot slot games, Hall of Gods, Divine Fortune, Mega Fortune, Mega Joker and Arabian Nights are all available at Playmillion Casino.

There are plenty more gaming options, including Card & Table Games, including Blackjack, Baccarat and Punto Banco; Scratch Games and Video Poker.

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

Playmillion Casino has over 1600 games and I think that is quite a big number. But not only the quantity of the games that is great, so is the quality. On the website, you will see different categories of games including classic games, new games, jackpots, and progressive jackpots. It has many popular games like Starburst, Gonzo’s Quest, Arabian Night, Hall of Gods, Cleopatra’s Secret, Rich Wilde and the Book of Dead, and Mega Fortune. And it doesn’t matter whether you have funds in your account or not as most of these games are also available in the demo version, making it possible to play for fun. With 32 different game suppliers, you will always find your preferred software company. I love live dealer games, and I am happy to see them abundantly on the website. The games are from popular game providers like NetEnt, so I was not surprised to see high-quality videos, sound, and graphics. And you can stake any amount from C$0.10 to C$20,000.00.

Apart from live games, there are varieties of table games to choose from, especially popular games like Blackjack, Baccarat, and Roulette. There are also different versions of Poker and scratch cards.

Games:

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Desktop game information

Desktop game providers

Players who want to play the best mobile casino games on the go, won’t be disappointed. Playmillion Casino's site was created using the latest HTML5 technology.

The website has been created and designed with a mobile-first approach so players can enjoy numerous gaming options from smaller screens.

Most importantly, there are no mobile casino apps to download. You can browse to the website and pick up where you left off.

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

The casino mobile interface does not require any application and that makes it perfect for players like me that just want to play and go. It can be easily accessed from the browser of my mobile device. I tried it on both android and apple devices, and everything is just perfect on both. The site loads fast so are the games. The navigation is easy and the quality of video and sound is also great.

Although most of the games on the website are optimized to load on the mobile platform, you must be aware that there are some games that are available on the desktop version but not on the mobile.

Mobile:

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Mobile game information

Mobile game providers

Those players who want to spice up their online gambling experience, will be pleased to learn that Playmillion Casino has a thriving live casino section, featuring popular live dealer games, Live Blackjack, Live Roulette and Live Baccarat.

All of these live dealer games are live-streamed from studios around the world. The best part of playing live casino games is that they are available 24 hours a day, seven days a week.

Just because you are playing from home or your smartphone, doesn’t mean that the gaming experience is lacking in interactivity. On the contrary, you can chat with the dealer and other players as you play along.

Live game information

Total number of live casino games: 146

Live game suppliers

Gambling is a form of entertainment, which is meant to be enjoyed responsibly. It is not an easy way to make money, and you should never play with money you cannot afford to lose.

If you start to feel uncomfortable with your gambling patterns, you can avail yourself of the following options:

• Deposit Limits
• Reality Check
• Self-Assessment
• Cooling-Off
• Temporary Suspension
• Self-Exclusion

If Playmillion Casino notices that you are exhibiting signs of problem gambling, they would contact you to discuss options such as deposit limits or other restrictions.

You can also get in touch with organisations, such as Gamblers Anonymous, GamCare and the Gambling Therapy Helpline who are professionally trained to help problem gamblers.

Playmillion Casino's highly experienced customer support team is available to deal with any questions or problems you might have.

Their support service is available 24/7 and is available through one of the following methods:

• Email: support@playmillion.com
• Live Chat

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

The website claims the customer support services are available all hours of the day on every day of the week. However, when I sent an inquiry to them through email, it took two days before I got a response. That happened twice, confirming that their response time is way below the standard that should be expected from a casino of their status.

Also, the option of a phone call is not available, which is another disadvantage, but that is compensated for by the live chat option.

The live chat on the website looks perfect. The response was fast, with no waiting period. The agent that attended to me was friendly and also professional.

Support:

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Site languages

English, Finnish, German, Swedish, Danish, Polish, Norwegian

Email support languages

English, French, Finnish, German, Swedish, Spanish, Italian, Russian, Danish, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Turkish

Live support languages

English, French, Finnish, German, Swedish, Italian, Russian, Danish, Greek, Hungarian, Polish, Norwegian, Portuguese, Turkish

Phone support languages

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Playmillion Casino is obliged by regulations to verify players' age and identity. They do checks electronically and automatically.

If there is some information that they are unable to verify automatically, you'll be asked to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

Playmillion Casino did not insist on verification of account before you can play, however, you must get your documents verified before you can make a withdrawal. I deposited through a credit card and I was required to submit my proof of ID (Passport, National ID card, or Driving License), proof of address, and proof of Deposit (The Front of my Credit card). To calm me down, I was told to cover the middle eight digits of my card before sending it. I think that is reasonable. I wouldn’t want to fall for a scam. However, when I sent my documents for verification. It took two days before I got a response. It means I couldn’t make any withdrawal until after two days. I feel that is quite a long time.

KYC & Documents:

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Playmillion Casino accepts a variety of popular payment methods including the following:

• Credit/Debit Cards
• EWallets
• Bank Transfers
• Prepaid Vouchers

Expert's review Danny Hale

Casino tested 2020-11-27T15:48:13+0000

The fact that there are many options available for making deposits make it easy to choose anyone convenient for you. Deposit through all the options available on the Playmillion casino website is processed instantly, making it possible to start playing for real money immediately. The minimum amount you can deposit is $10 which I consider being okay, but the downside is that they charge a 2.5% processing fee for depositing through bank cards, and 3.5% for Neteller. I feel that is ridiculous as many online casinos will process deposits free of charge.

Withdrawal through MasterCard or Visa usually takes between two to five days and wire transfer might take up to six working days, while e-wallet services are processed on the same day request is made. That shows the speed of withdrawal is just like what is applicable in a typical online casino.

Banking methods:

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Depositing methods

Withdrawal methods

Withdrawal times

Mastercard 2-5 working days, Visa 2-5 working days, Wire transfer 3-6 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Trustly 0-1 working days, PayPal 0-1 working days