LuckyVegas Casino review (CA)

LuckyVegas has been gracious enough to provide Bojoko users with an exclusive welcome bonus, including a 100% deposit match up to C$100. Additionally, you receive 100 bonus spins on the timeless classic Book of Dead.

• 1. deposit: 100% up to C$100 + 100 Bonus spins

Access LuckyVegas through the buttons in this review and take advantage of the aforementioned offer. To compare, LuckyVegas' regular welcome offer includes the same deposit offer, but only 25 bonus spins and a C$20 minimum deposit.

The minimum deposit with our exclusive offer is C$10, which is a reasonable amount, allowing you to test the casino without risking a large sum.

The wagering requirement is 30x for both the deposit and bonus amount, which is quite high. However, it's important to note that you can withdraw while having an active bonus. If you wish to take your real money winnings home, you are allowed to do so. This will naturally void your bonus balance.

Overall, this is a great welcome offer with its low deposit requirement and the option to forfeit the bonus to cash out winnings. Although the wagering terms are challenging, I see this offer as a good introduction to LuckyVegas.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$10.
• Max bet while wagering: C$5.
• Wagering requirement: 30x (B+D).
• Bonus spin winnings wagering: 60x.
• Bonus spins must be used before deposited funds.

Please gamble responsibly.

Extra and no deposit spins

The welcome offer includes a nice amount of spins in addition to the deposit bonus. Enjoy one of the all-time favourite slots with our exclusive offer:

• 100 bonus spins for Book of Dead

The winnings from these spins include a 60x wagering requirement, which is a lot to go through. You also have 24 only hours to complete the wagering before your winnings are removed. I think LuckyVegas has gone a bit too hard on the terms here.

VIP / Special promotions

LuckyVegas has a traditional levelling system with lots of prizes to win. Playing games allows you to advance in levels, and as you move up to higher levels, you stand a chance of getting more rewards and better perks.

Eventhough this is a rather basic way of rewarding players, its still a nice addition. I was also impressed with the tracking feature which shows your progress in real time, and stays constantly visible in the top bar of the page.

LuckyVegas provides players with access to a top-notch library of games from roughly 50 providers. In addition to the most popular titles, LuckyVegas also offers bingo, instant games, and traditional table games.

As a result of its simple and straightforward design, I found the lobby to be clear and easy to use. Most casinos include a search bar for solely providers or game names. LuckyVegas has stepped up their game with a smart search feature that allows filtering by game type, game tag, rating, and bet amount. There's also an option to choose from a list of providers, with names such as Hacksaw Gaming, Play'n GO, Pragmatic, and Quickspin all included. A nice touch is the number of games available from each developer added next to their names.

The site is highly responsive, with instant loading times and seamless transitions. One of the best features is the in-game view, which expands the theme of the game to cover the entire page. The site's visual image is replaced with graphics enhancing the atmosphere of the game creating an immersive experience.

Although the overall experience is great, there is not much variety in terms of categories. In the future, it would be nice to see game features and themes separated into their own categories as well.

Desktop game information

• Games: 3000
• Slots: 2800
• Table games: 50
• Jackpot games: 170

LuckyVegas live casino includes a full lineup of live providers, with Evolution, Pragmatic, Ezugi, and Playtech delivering nearly 140 tables to play at.

The variety of games includes all the classics from roulette to baccarat, but I personally enjoyed the diverse amount of game shows the most. Playtech adds a whole new layer to the catalogue with their innovative titles, such as Adventures beyond Wonderland and Buffalo Blitz Live.

With all live casino game types listed under their own categories, the lobby is easy to navigate. You can view the games in a traditional grid format, or with selected highlights. Additionally, you also have direct icons for the providers' own live lobbies.

Fast loading times and excellent stream quality within the games replicate the performance standard set by the casino lobby. Overall, you have a great live experience available at LuckyVegas.

Live game information

• Total number of live casino games: 140

Mobile gaming is leading the way in today's gaming scene, and support for all devices is crucial for the success of a casino.

LuckyVegas has perfected its site when it comes to playing with mobile. There's no need to download anything, as you can play at LuckyVegas directly from your browser. The site's visual appearance is identical with the desktop version, with the same elements appearing on mobile. The purple theme with its contrast to the white background makes it easy on the eyes, while the animated game icons still bring personalization to the site.

The game lobbies actually work even better when playing with a mobile device, as you can use sliders to browse the game categories and move between the tabs easily. You can play full screen in both vertical and horizontal modes as the games are optimized for your screen automatically.

In conclusion, LuckyVegas checks all the boxes for a great mobile gaming experience.

LuckyVegas offers a good variety of payment methods for Canadian players. You can use secure and trustworthy services like Interac, Ecopayz, or Muchbetter, traditional credit cards such as Mastercard and Visa, or alternatively, e-wallets like Skrill and Neteller.

The minimum deposit is set at C$10 for all methods, which is the gold standard amount. Small amounts like these give players a chance to test the site without risking too much. The minimum withdrawal is a bit higher at C$20, but overall, the amounts are fair and reasonable.

When it comes to withdrawal times, LuckyVegas is transparent with the information, which is great to see. The processing times for e-wallets are within a day of the request, and for other methods, they are 2–7 days. It seems like the operator has played it safe with the estimates, as normally all withdrawals should be processed within a day or two. If the withdrawals take longer than 2 days, the whole experience takes a hard hit.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 2-7 working days
• Visa: 2-7 working days
• Wire transfer: 2-7 working days
• EcoPayz: 0-1 working days
• MuchBetter: 0-1 working days
• Interac: 1-3 working days

When it comes to customer support, LuckyVegas has a long way to go.

My first thoughts were amazing, with a response within a minute of sending my query to the chat. However, I only received assistance from a bot, which was unable to respond to my question. Fortunately, I did receive a real response, but this came almost 24 hours later which is way too long for a live chat. The chat is open 24/7 according to the support section, however, this might only be with AI at times.

There are two options available when reaching out for support:

• Email
• Live chat

You can try using the live chat bot or hope that you get lucky with an available agent, but a safe option is to simply send an email and wait for the team to get back to you.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

LuckyVegas needs to verify all their players in accordance with the Know Your Customer regulations.

You can upload your verification documents using the Upload Docs page in the personal area tab, which has a tool to help the process. Unfortunately, submitting your documents before they are requested is not possible.

LuckyVegas may at any point of your time as a customer require the following documents from you:

• Proof of identity
• Proof of address
• Proof of deposit

You can upload documents such as a driving license, an utility bill and a bank statement to verify your account. LuckyVegas promises to process your documents within three days which is not the fastest but still a reasonable time.

We recommend that you submit the documents as soon as they are requested, as the casino will hold your withdrawals until you verify your details.

LuckyVegas operates under a license from Malta Gaming Authority. The gambling authority ensures that the casino operates in accordance with all the license regulations.

The company uses SSL encryption for all transactions and treats all customer data as confidential.

LuckyVegas has taken all the necessary actions towards a responsible gaming environment. In addition to providing helpful information and links to organizations providing support, they have implemented safety measures to their site.

You can implement a cool-off period, temporary suspension, or total self-exclusion for your account at any time by using their player limitation options under "my account". Additionally, you can set daily, weekly or monthly deposit limits, time limits and reality checks to ensure your gambling stays in control.

We strongly encourage you to use the available protection measures, even if they were simply precautions.