1Bet Casino Review

When you open an account at 1Bet Casino, you can claim a 100% deposit bonus up to C$750. While the amount sounds huge, it comes with some rather harsh conditions: the wagering requirement is 30x for both bonus and deposit funds, and you only have 21 days to fulfil it. It's not an impossible task, but it certainly does take some serious spinning to get there.

There's also a maximum bet limit of C$18, or 5% of your bonus amount, whichever is smaller. If you deposited, say, C$200, receiving C$200 as a bonus, your maximum allowed bet would be C$10.

The minimum deposit for the bonus is C$30 which is a bit on the high side – most casinos are happy with just C$10-20. 

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$30.
• Wagering requirement: 30x (Bonus & Deposit).
• Wagering must be completed in 21 days.
• Max. wager: C$18, or 5% of bonus, whichever is lower.
• Maximum conversion: 10x the initial bonus.

Please gamble responsibly.

1Bet Casino promo codes

To claim your bonus, you need the promo code 1BWEL500. You can fill it in the appropriate field when you're registering your account.

But no worries if you don't want to make up your mind just yet – you can claim the bonus later as well by asking customer support to do it for you.

LOYALTY PROGRAM AND 1BET VIP CLUB

The more you play at 1Bet Casino, the more you gain. They have a loyalty program, where you collect points and advance in levels by completing various missions and tasks. These points can then be redeemed in their store for bonus spins and free bets.

But there's also the VIP Club. Membership is by invitation only, but once you get accepted, there's a lot on offer for you, including:

• a dedicated VIP account manager
• priority service for requests
• faster withdrawals
• exclusive tournaments and promotions tailored specifically for you
• special prizes and rewards
• free tickets and other physical gifts
• birthday and loyalty rewards

It goes without saying that you must be a heavy-duty player to be invited to this club. But if you're already a VIP at another casino, you can request access just by shooting customer support an email.

There are plenty of great slots at 1Bet Casino for you to try out.

The slots library at 1Bet Casino runs up to a respectable collection of around 3,000 titles from some of the biggest game developers in the market so you can rest assured that most of your fav slots will be there.

Mine certainly were: my first stop was Rich Wilde and the Tome of Madness by Play'n GO. I love this game's reactor mechanics, The second stop was Tiki Vikings by Just For The Win, a relatively simple slot but with lovely graphics and a humorous touch. 

The games loaded lightning-fast, and there weren't any issues at all - just find something suitable to spin, and you're good to go.

The casino could benefit from some additional organisation, although there are a good few categories already in place to help you find the slots that you like the most. You can browse selections such as new titles, featured games, bonus buy games, and Megaways slots among others.

And of course, there's the Sportsbook. Even if you're not a regular punter, it's nice to have the option under the same roof in case you get the urge to put in a couple of bucks occasionally, when your team is playing. Apart from a long list of usual fixtures such as soccer, basketball, ice hockey, or esports, you can bet on specials such as Grammy, Emmy or Oscar winners, or the results of elections in several countries.

DESKTOP GAME INFORMATION

• Games: 3000
• Slots: 2800
• Table games: 100
• Jackpot games: 50

1Bet Casino's live casino is small by comparison. The low number of tables and games is probably explained by the fact that Evolution, the biggest live game provider of them all, is not on the list.

But what they have there is good quality, and their selection covers live roulette, baccarat and blackjack as well as a handful of the most popular game shows. I ended up having a rather pleasant night at a live blackjack table, with a friendly and funny live dealer, and with seamless high-quality streaming.

Browsing the live casino is easy, thanks to the low number of titles – you won't end up scrolling down endless lists of games, as is the case with their casino lobby. Sometimes less is more indeed.

Live game information

• Total number of live casino games: 100

1Bet Casino mobile app is not available on Google Play, but there's a link on the casino site through which you'll get the app for Android.

You can access the casino with no problems through your mobile browser as well (I used Chrome), but I recommend downloading the app, as it provides you with a lovely, functional, and bug-free interface to use.

The navigation of their site is obviously optimized for mobile, as the cluttered feeling I experienced on the desktop is practically gone.

The games load a bit slowly, but once you're in, they run smoothly. I did experience some delays on live tables too, but nothing serious. The streaming is fast and high quality.

The mobile app also looks amazing. I love the color scheme of dark greys, splashed with bright teal and yellow. It is quite pleasing to the eye,

1Bet Casino offers a nice range of banking methods for their Canadian customers, starting from the minimum deposit amount of C$10. Apart from the usual bank cards, you can deposit through popular ewallets such as Skrill, Neteller, Interac, MuchBetter. And there are several cryptocurrency options as well, which is amazing.

For withdrawals, the list looks similar, except for cryptocurrencies, which can only be used for deposits.

The withdrawal times are rather good too – 1Bet Casino promises that you have your moolah in three days or less, depending on the banking method.  That's excellent compared to some casinos that can take up to a week or more, even with methods that are considered generally fast.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Neteller: 1-3 working days
• ecoPayz: 1-3 working days
• Skrill: 1-3 working days
• MuchBetter: 1-3 working days
• AstroPay: 0-2 working days
• MiFinity: 0-2 working days
• Fast Bank Transfer: 1-3 working days

The customer support team of 1Bet Casino is at your service through email, and 24/7 through live chat.

Good luck trying to find the customer support email address though! It's not listed anywhere obvious - as a matter of fact, there is no section called Customer Support at all. I found the relevant address by trial and error, hidden among their FAQs. 

The Live Chat button floats in the usual place at the bottom right corner of your screen, but it's tiny.

It took me only a few seconds to get in contact with a customer support agent, and she was really nice, friendly and helpful. My answers were all answered thoroughly without any delay.

There's also the FAQ section, but it's very basic, covering only the most common areas, so it's a good thing the chat is so responsive, as chances are you won't find your answers in the frequently asked questions.

• Email support: ✅
• Live support: ✅
• Phone support: ❌

At 1Bet Casino, you must contact customer support yourself to verify and validate your account by sending your required documents by email.

This is not optimal, as many casinos today offer their own document uploader, and you are usually prompted to do this automatically. But with 1Bet, you need to remember to do it yourself - and if you're like me, you won't remember until you want to make a withdrawal, and then have to wait that extra day or three for the validation first.

And, as I mentioned earlier, it's hard to find the email address on their site – they do not have a Contact Us section, so you must scroll through the About Us or FAQ sections to find the email address you'll need in order to send your documents. Making your customer jump through these hoops is both annoying and unnecessary. 

You must send in the following documents before you will be able to make a withdrawal:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

The Responsible Gaming section at 1Bet Casino offers the customer the bare minimum of assistance.

There are only a few paragraphs covering the most basic issues of responsible gambling, but no tools or links whatsoever.

You do have the option to set deposit limits to your account, but only if you ask customer support to do it for you.

You can also inspect your own transaction history on your account details to get an idea of how much you have deposited and withdrawn over a given period of time – this can give you an idea if there's a trend in your playing towards unsafe gambling. But this requires the customer to be proactive, and also have a general idea of gambling issues in the first place.

If there's one area 1Bet Casino really should up their game, it's Responsible Gaming. Give us links, tools, and resources! As it is now, I doubt anyone with gambling issues would be helped in the least with what little is on offer at 1Bet Casino.