Players Palace casino review (CA)

When it came to the bonus, I had a roller-coaster of thoughts, the welcome bonus that is offered by this online casino is pretty decent, but you have to be keen. Firstly, they have a cool CA $500 welcome bonus that is achieved by signing up and making the first deposit. The minimum deposit amount CA$10, and as one continues to make deposits this casino offers reload bonuses as well. For the first deposit they have a 100% match deposit bonus of up to CA$150, for the second and third deposits they offer 50% deposit bonus up to CA$200 and @25% bonus up to CA$150 respectively.

But here’s the catch, for the first and second deposits bonuses are subjected to a 200x wagering requirement. I mean how do you even beat such a wagering requirement? Though, it is an ‘okay’ learning experience for new gamers. As always, I did not opt for this bonus, and I chose to directly play with my real cash here.

On the bright side, the third and subsequent deposits will have a 30x playthrough. It would have been really good to see this casino throw in some free spins as well in order to capture more customers and also be able to compete in the industry.

Other than the welcome bonus and the reload bonuses offered, Players Palace also rewards their players for their loyalty, for each time players play real money games, they receive certain benefits from the casino, it is important to note that the higher the status levels the higher the benefits. Players who qualify for this will have exclusive access to selected games, get bigger bonuses, receive birthday gifts and they will also be able to participate in the Time of your life sweepstake and also the VIP Lucky jackpot.

First of all this casino is powered by Microgaming, and this indicates that the casino has a great assortment of games totaling over 500 games. I would love to see Players Palace casino add more games so as to be able to compete with some of the best casinos out there.

Starting off with slots which just like the majority of online casinos takes up the largest percentage of games, I was met with some of the most popular ones first and these included games like Book of Dead, 9 masks of fire, Immortal creatures and so on. Another possible action I liked was the fact that I could filter through the slot games by number of reels and also according to lines, this made it way easier for me to select my preferred games.

After slots I headed down to Roulette where I perused through the games to see if one would catch my eye, I didn’t spend too much time here as I was itching to try out my favorite section and this was the table games. I headed for the Sic Bo dice games of which odds were not in my favor. I consistently lost every coin I had, but that was just pure greed on my side, nothing to do with the game or the Casino. There were also progressive jackpots which had some pretty big rewards in case it’s your lucky day.

Using mobile to gain access to this casino was no different from the desktop version, I did not experience any lagging, scrolling was smooth, I found a menu on the top right corner of the page which consisted of the sign up bonus, casino games, winners list, the contact option and also the play now button. At the bottom there was promotions and loyalty, games, bank and help features neatly arranged and easy to spot.

I think they did a great job of optimizing the site so as it’s compatible with both android and iOS platforms. I was able to use my regular internet browser in this case Google Chrome and it retained the graphics and quality. Also it was possible for customer service to be contacted on mobile as well as depositing and withdrawal of funds.

Customer support was also pretty straight forward; Players Palace casino offers a number of ways to contact customer service, namely live chat and email. I was able to get help instantly via the live chat option. The customer support I was presented with was helpful and friendly. They are available 24 hours a day and 7 days a week.

Other than these 2 options there is also a well put together FAQ section which covers all the sections from how to start the casino software to how to contact customer support, almost everything has been covered.

Players Palace is actually a true sanctuary for players like me that don’t like the stress of the verification process. They lack a dedicated verification section, so once you create your account and fund, you are good to go. Though, if you make great wins, or you have irregular gaming habits, I think it is standard for them to ask for verification.

There are numerous ways to credit your casino balance at Players Palace casino. The most common include Visa, MasterCard, MuchBetter, Instant Payments, Ecopayz, Interac,and Flexepin. Depositing with MuchBetter was instantaneous and always free of charge.

Though, you should be careful with withdrawals since the minimum amount you could withdraw from this casino is $50 which I find very absurdly high.