Players Palace Casino Review

Get started on the right foot with a welcome package worth CA$500. Sign up for an account and make a deposit to claim:

• 1st deposit: 100% match deposit bonus up to C$150
• 2nd deposit: 50% deposit bonus up to C$200
• 3rd deposit: 25% bonus up to C$150

To get started, follow the below simple steps:

1. Register for an account to get a Players Palace login
2. Verify your account by email
3. Make a minimum deposit of CA$10
4. Your welcome offer will be credited to your account
5. Make more deposits to claim reload bonuses

When it came to the bonus, I had a roller-coaster of thoughts. The welcome bonus that is offered by this online casino is pretty decent, but you have to be keen.

Firstly, they have a cool C$500 welcome bonus that is achieved by signing up and making the first deposit. The minimum deposit amount C$10.

For the first deposit, they have a 100% match deposit bonus of up to C$150. For the second deposit, they offer a 50% deposit bonus up to CA$200 and for the third deposit a 25% bonus up to C$150 respectively.

But here's the catch, for the first and second deposits bonuses are subjected to a 200x wagering requirement. I mean how do you even beat such a wagering requirement? Though, it is an ‘okay' learning experience for new gamers. Personally, I would not opt for this bonus, and I would rather just go ahead and play with real money from the beginning.

On the bright side, the third and subsequent deposits will have a 30x playthrough. It would have been really good to see this casino throw in some free spins as well in order to capture more customers and also be able to compete in the industry.

Players Palace Casino bonus code

You do not need a Players Palace bonus code to get this bonus.

Significant terms and conditions

• New Canadian players only, 18+.
• A minimum deposit of C$10 applies.
• 1st and 2nd bonuses are subject to a 200x wagering requirement.
• Cash balance withdrawable with forfeit of bonus balance on 1st and 2nd deposits.
• All subsequent bonuses have a 30x playthrough on the bonus amount.
• Various game contributions apply.

Please gamble responsibly.

Players Palace VIP / Special promotions 

All Players Palace Casino Canada players are rewarded for their loyalty every time they play real money games. The higher your status level, the bigger the benefits you will receive.

In total, there are six status levels in the Casino Rewards Loyalty Program. All players who wager money automatically become VIP loyalty program members.

Qualifying members can gain access to exclusive games, receive birthday gifts and bigger bonuses and entered into the Time of Your Life Sweepstakes and VIP Lucky Jackpot.

The Players Palace Casino is powered by none other than Microgaming, a leader in the field of online gambling software. You can find in total more than 500 casino games, including online slots, card and table games and progressive jackpots.

You can find classic three-reel slots and modern 5-reel video slot games with bonus rounds, free spins, wilds and multipliers thrown in the mix.

Having Microgaming as a platform indicates that the casino has a great assortment of games totalling around 650 games. I would love to see Players Palace Casino add more games so as to be able to compete with some of the best casinos out there.

Starting off with slots which, just like the majority of online casinos, take up the largest percentage of games, I was met with some of the most popular ones first, and these included games like Book of Dead, 9 Masks of Fire, Immortal Creatures and so on.

Another possible action I liked was the fact that I could filter through the slot games by the number of reels and also according to lines. This made it way easier for me to select my preferred games.

After slots I headed down to Roulette, where I perused through the games to see if one would catch my eye, I didn't spend too much time here as I was itching to try out my favorite section and this was the table games. I headed for the Sic Bo dice games, of which the odds were not in my favour. There were also progressive jackpots if you like a thrilling game of big jackpots.

Desktop game information

• Games: 650
• Slots: 500
• Table games: 80
• Jackpot games: 30

Players Palace live casino is powered by OnAir Entertainment, which is finding its way to more and more casinos nowadays. Their excellent quality live games, variety and professional croupiers guarantee a great live experience. 

It has been a good choice from Players Palace to go with one provider and focus on that. The selection is not huge but it's enough for a small casino like this. 

You can find all the classic table games, such as roulette, blackjack and baccarat. In addition, there are a few game shows. The game shows might not be as exciting as some of their competitors, but give it a try and see for yourself. You might find its nice to try something different for a change. 

Live game information

• Total number of live casino games: 50

Players Palace Casino has made sure that players have access to their website, whenever and wherever they are. It is for this very reason that you can log into the casino from your mobile using the internet browser, available for both Android and iOS platforms.

Simply use your Players Palace login to browse the game selection, make deposits, receive in-game notifications and to get in touch with the customer support team, just as you would if you were playing on your desktop PC.

Using mobile to gain access to this casino was no different from the desktop version, I did not experience any lagging, and scrolling was smooth. I found a menu on the top right corner of the page, which consisted of the sign-up bonus, casino games, winners list, the contact option and also the play now button. At the bottom, there were promotions and loyalty, games, bank and help features neatly arranged and easy to spot.

I think they did a great job of optimizing the site so as it's compatible with both android and iOS platforms. I was able to use my regular internet browser Google Chrome and it retained the graphics and quality. Also it was possible for customer service to be contacted on mobile as well as depositing and withdrawal of funds.

There are numerous ways to credit your casino balance at Players Palace casino. The most common include Visa, MasterCard, MuchBetter, Instant Payments, Ecopayz, Interac,and Flexepin. Depositing with MuchBetter was instantaneous and always free of charge.

The banking was made easy and gave me no extra hassle. The minimum deposit limit is C$10 which I feel is fair enough. There are no extra fees when making deposits. Everything works under secure connection so you won't have to worry about that. 

You should be careful with withdrawals since the minimum amount you could withdraw from this casino is $50 which I find very absurdly high.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 2-6 working days
• Interac: 1-3 working days
• Neosurf: 1-3 working days
• EcoPayz: 1-3 working days
• InstaDebit: 1-3 working days
• MuchBetter: 1-3 working days
• iDebit: 1-3 working days
• Google Pay: 1-3 working days

Customer support at Players Palace is pretty straight forward; Players Palace casino offers a number of ways to contact customer service, namely live chat and email.

I was able to get help instantly via the live chat option. The customer support I was presented with was helpful and friendly. They are available 24 hours a day and 7 days a week.

Other than these 2 options there is also a well put together FAQ section which covers all the sections from how to start the casino software to how to contact customer support, almost everything has been covered.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Players Palace Casino is obliged by law to verify their players' age and identity. They do checks electronically and automatically.

There is some information that we are unable to verify automatically. You may be asked to send in the following documents, but not limited to:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Players Palace is actually a true sanctuary for players like me who don't like the stress of the verification process. They lack a dedicated verification section, so once you create your account and fund, you are good to go.

Though, if you make great wins, or you have irregular gaming habits, I think it is standard for them to ask for verification.

Gambling is a form of entertainment, which is meant to be enjoyed responsibly at Players Palace Canada. It is not an easy way to make money, and you should never play with money you cannot afford to lose.

If you start to feel uncomfortable with your gambling patterns, you can avail yourself of the following options:

• Self-Assessment Test
• Daily, Weekly and Monthly deposit limits
• Self-Exclusion

If Players Palace Casino notice that you are exhibiting signs of problem gambling, they will contact you to discuss options such as deposit limits or other restrictions.