Videoslots.com casino review (CA)

Upon signup, Mr. Vegas guarantees its customers a 100% welcome deposit of up to CAD200 on the first deposit as well as 11 free spins at the Starburst slots. This welcome bonus comes tied to a 35 times wagering requirement that must be met for you to make your bonus winnings as part of the real money.

So, after depositing CAD 60, I received another CAD60 to play with as part of the bonus. I decided to first start the free spins as I decide on the games I could play to ensure I get to convert the bonus into real cash. The free spins only yielded CAD 0.40 which were actually placed in my real balance and not the bonus. Then after serious thinking, I decided that the bonus for me is better off since the 35X wagering requirement would take me almost a week to play and I did not want such commitments at a casino.

The bonus is actually in the industry standard rate and for sure, I would advise any beginner to try it, in order to familiarize themselves with the real money gaming experience.

In the game section, I found that games were neatly arranged in categories making it really simple to go through and locate my preferred games. Most of the games I tried out had really good graphics and the sound quality was also on point. Even though some games were hanging and needed me to refresh a couple times for them to start.

I was not so happy with the fact that I could not play games for fun without involving real money. I think this casino should allow its users the option of trying games for fun because it gives users the opportunity to familiarize themselves with the games.

I am a sucker for slots and it is not a surprise it’s the first place I started at. I tried the game Fire vs Ice a game by Playn’Go after trying a few spins playing with a stake of CA$2 for every spin I wasn’t able to make anything for the first 5 or 6 rounds but after that I was able to bag CA$12.03, the next few spins took me back down CA$6 and after that I thought I have had enough and decided to try something else. Still under slots I came across some pretty interesting titles like for instance Hyper Gold, Big Bass Bonanza, Hop N Pop, and Buffalo King.

Before I was able to pick my next game I decided to go through the categories and see what was in store for me, in live casino, some of the games I was able to see here included, Lightning Roulette, Crazy Time, Monopoly live and Mega Ball among some other amazing titles.

Headed over to table games and I particularly like this section because some of the games here are presided over by real dealers and also unlike the other categories, most of the games here are played against real people. One of my favorites is blackjack, this time though I checked out games like Hippie days, Buster Blackjack, Casino blocks, Baccarat and many others. I tried out Hippie Days but I didn’t really like the feel of the game and so I decided to exit this game.

Accessing this site via mobile was pretty swift, I think I enjoyed the mobile version better than the desktop. All I needed was a working internet connection and I was able to access the casino site instantly. Using an android device and opera mini browser I was able to make my way through the site without a problem. All the sections were accessible without the need for an application. Other than the android, videoslots.com also supports other mobile platforms like iOS.

The games automatically adapted to my small screen fitting perfectly without any cropping. The only thing I wasn’t fully impressed with is that I had to restart some of the games severally for them to work. Other than that I was able to access the banking options, the customer support, my bonuses, live chat, and all the site information from a menu that was located on the left hand side of the site.

This casino has numerous ways available for contacting customer support. The quickest being the live chat which I was able to get a response fairly quick with the agents being very professional and helpful. The other method offered here is via email and here users are required to fill a form where the query is taken care of usually in 24 hours but in most cases a response is gotten in about 4 hours.

Unlike some casinos that have their customer support working for only given hours, this casino has their live chat working 24/7. They deserve a thumbs up on this most especially because issues involving funds need urgent support.

This casino did not make it mandatory for me to submit my documentation upon sign up and withdrawals, which is a plus. Despite this fact, I went ahead and checked out their documentation section, and uploaded my passport, proof of address and my MuchBetter account screenshot. It only took them 5 minutes to verify my identity which was super-fast and really amazing. I mean, these guys know why they are in business.

With multiple options of depositing and withdrawing of funds, videoslots.com casino makes it simple for people to be able to perform these actions, the methods provided by the casino include, Visa, Ecopayz, MuchBetter, Instant Banking, MiFinity, InstaDebit, NeoSurf, Flexepin, PaysafeCard, and Interac.

I used MuchBetter as my preferred banking option, here my deposits reflected into the account instantly and was also able to get my funds after withdrawal in just 30 minutes making it one of the fastest withdrawals at a casino I have been to.