Novibet Casino review (CA)

By Kati Saari. Updated:
1st deposit bonus 100%/C$1000 + 100 bonus spins
Bonus code: FS150
Minimum deposit for bonus C$10
No deposit bonus 50 free spins
Bonus code: FS150
Extra 1st deposit bonus info
Wagering requirements (bonus money) 30x (D+B)
Wagering requirements (bonus spins) 30x
Maximum bet for wagering C$50
Maximum cash out 3x initial bonus
Extra no deposit bonus info
No deposit bonus wagering 30x
Monetary value no deposit C$5
Maximum cash out 3x the bonus amount
Games Big Bass Bonanza
Basic information
Launch date 01/2020
Minimum deposit C$5
Platform Independent / No platform
Sports betting Yes
Live casino Yes
Bingo No
visa
mastercard
paysafecard
Play here » New players only, 18+. Minimum deposit: C$10. Wagering requirement: 30x deposit + bonus. Max stake for wagering: C$50. Wagering must be met within 60 days. Full and Bonus terms apply. Play responsibly.

What does Novibet Casino look like

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Novibet Casino overview

4.1
Bojoko rating

License: 🇲🇹 MALTA

Pros:

➕ Fast and smooth on desktop
➕ Excellent selection of games
➕ Substantial Welcome Offers

Cons:

➖ Welcome offers are hard to find
➖ No FAQ section
➖ Limited banking methods

 

Mastercard Visa Paysafecard Interac
Interac Tilisiirto

Novibet Casino opened in 2020, so it has already established itself as one of the casinos that are here to stay. As online casinos go, the site is smooth and relatively quick on both desktop and mobile. They have a huge selection of slots to play on, plus a live casino full of your favourite table games, ranging from baccarat and blackjack to zany game shows such as Adventures Beyond Wonderland Live.

The visual design is not bad, but the site has a clustered feeling. There are loads of menus and categories, but it's not easy at first glance to visualize where to find everything. The rigid grid design grows tiresome to the eye. It doesn't take long to learn the ropes though - once you start getting acquainted with the site, it quickly becomes easier to navigate. 

Novibet Casino also has an extensive Sportsbook, so you can place bets on your favourite sports, either on upcoming games or live. There is a Welcome Offer available for sports betting as well, but you need to find it first – there's a tab called Sportsbook Promotions at the top of the screen in the Sports lobby, and it's really easy to miss!

My biggest personal grumble may be that all in all, while the site is smooth and well-functioning, the brand doesn't show anywhere. The site looks just like so many other casinos - the same tiles, the same menus, the same layout - even though their platform is independent. There's nothing that draws my attention. I'm attracted to spicier brands that put on effort into their visuals - provided that their Welcome Offers and other goodies are attractive too.

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Novibet Casino first deposit bonus

Novibet offers a rather juicy welcome bonus for all new casino players. Once you register, you can get the following:

New players only, 18+. Minimum deposit: C$10. Wagering requirement: 30x (B + D). Bonus is valid for 60 days. Maximum bet while wagering: C$50. Full terms and Bonus terms apply. Play responsibly.

When you join Novibet Casino, you will get a special welcome bonus only for Bojoko users. This includes a no-deposit bonus and a big first deposit bonus.

  • 50 free spins on Big Bass Bonanza for completing the KYC verification
  • 1. deposit: 100% bonus up to C$1,000 and 100 bonus spins on the Big Bass Bonanza

Use the bonus code FS150 to get these bonuses.

That is a nice fat casino bonus, although the wagering requirements (30x for both bonus and deposit) do make it a bit difficult to claim. The time for wagering is set to 60 days though, instead of the more common 30 days, so it's not impossible to fulfill, especially for heavy players.

The bonus spins thrown into the package are really nice too. A total of 150 spins on Big Bass Bonanza translate to an extra fun introduction to the casino. The spins are worth C$0.10 each.

Winnings from bonus money are capped at 3x bonus value, which is low average for casinos. But if you happen to hit that big win, all is not lost – the winnings above the 3x cap limit are still there, you just have to wager them 12x and they're all yours. Naturally, this does not apply to the network jackpot wins – they do not carry any wagering requirements. 

Before you claim the Welcome Offer, bear in mind that there's also a Loyalty Bonus of up to C$750 available. If you decline the Welcome Offer, you will automatically start on the Loyalty program in which you can claim up to C$750, based on your game activity. If you choose the Welcome Offer, the Loyalty Bonus will become active after you have completed the Welcome Bonus wagering requirements. Loyalty Bonus has no wagering requirements; instead you gain credits by playing, and these credits will be exchanged for a cash bonus without wagering requirements.

Novibet also has a separate bonus for sports betting if that is your game – 100% bonus up to C$400.

Overall, the casino welcome bonus is on the bigger side, but not easy to achieve. I was pleasantly surprised, though, that reaching the win cap does not cancel winnings over it, but just puts a low 12x wagering requirement on those funds.

Significant terms and conditions

  • New players only, 18+.
  • Minimum deposit: C$10.
  • Wagering requirement: 30x Bonus+Deposit.
  • Bonus is valid for 60 days.
  • Maximum bet while wagering: C$50.

Please gamble responsibly.

Novibet Casino bonus code

Use the promo code FS150 to get these bonuses.

Compare Novibet Casino bonus

How does Novibet Casino's welcome bonus compare to other casinos? Pick a site and take a look at what's generally on offer in the market. Just click on the magnifying glass and type in the casino you want - if we have rated them, you'll see what we thought of them.

Bojoko rating 4.1
1st deposit bonus 100%/C$1000 + 100 bonus spins
No deposit bonus 50 free spins
Min. deposit C$10
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 30x
Max cash out 3x initial bonus
Bojoko rating 4.5
1st deposit bonus 100%/C$500
No deposit bonus -
Min. deposit C$20
Wag. req. (bonus) 25x (B)
Wag. req. (spins) 25x
Max cash out Unlimited

Novibet Casino game suppliers

Microgaming Yggdrasil Play'n GO Quickspin Rabcat Leander Endorphina
Microgaming Yggdrasil Play'n GO Quickspin Rabcat Leander Endorphina
Playtech Skywind Group BetGames OnAir Entertainment Real Dealer

With over 4,000 games on offer, you can be certain that you'll find all your favourites at Novibet. This really is a one-stop shop for slot aficionados.

Naturally, all of the bigger game providers are present. Pragmatic Play, NetEnt, Play'n Go, Big Time Gaming… you name it, Novibet most likely has it. You can use the filter function to find your fav providers.

Alas, that's all the filter function is good for. But they do have a nice selection of game categories, like Jackpot games, Bonus Buy and Megaways, or even Egyptian-themed slots - that's a great start when you're looking for something specific. 

The casino page works like a charm and loads fast and smoothly on desktop. Some of the games seem to take their sweet time to open though. Nothing major - they don't freeze or give you errors, it's just a few seconds at the launch of the slot. Once that's done, the games work without issues. 

Novibet is a wonderful site for us slot maniacs - they seem to have them all! There are over 3,600 slot games at your fingertips, and there are plenty of categories to choose from - there's even a separate casino lobby called NoviLadies, with a special selection of slots and live casino tables that are particularly popular among women.

All in all, once you're familiar with the menus and categories, the site has a smooth feel to it. 

One of the cooler features of the casino is the fact that you can open up to nine different slots on your screen at the same time. You can play auto spins simultaneously on several games if that's your thing. There's also a full-screen option if you want to immerse yourself totally in your fav slot.

A small detail that earns a minus, though, is the fact that you can't try out the games without registering first. With most casinos, you can play for fun without real money to see if you like the slot, but at Novibet, you need to register and log in first. Then, once you open a game, you can use a toggle button at the bottom of the game screen to select between real and demo gameplay. Unless you're on your mobile - then there is no Play for Fun option at all.

Desktop game information

  • Games:  4,000
  • Slots: 3,600
  • Table games: 300
  • Jackpot games: 125

Novibet's live casino game selection is quite extensive, and they have all the major categories well covered. Even with the biggest provider Evolution missing, there's no reason why you shouldn't enjoy the Novibet live tables and classic games such as baccarat, blackjack, and roulette. There's plenty of them for all tastes, with a nice mix of basic and VIP tables, live dealers and video games.

Novibet's game show offering is also more than sufficient for some fun playtime, from Sweet Bonanza Candyland to Who Wants to be a Millionaire? Roulette. 

Live tables load a bit slowly, but once that's sorted out, the gameplay goes without a hitch. The categories are clear and help a lot when you're looking for something specific. 

All in all, Novibet's live casino is well laid out and offers enough tables to suit everyone.

Live game information

  • Total number of live casino games: 300

Accessing Novibet through the browser on your mobile is rather slow. While it looks like the mini version of the desktop, some of the features are either hard to find or missing altogether, and the navigation is slow and cumbersome. I was left several times with a black screen with no idea if the site was just slow or altogether frozen. 

There are some scaling issues - for example the bigger game tiles in the live casino lobby appear too large for the view and we end up with headless game hosts like it's the French revolution all over again. It's not an issue that affects your gameplay in the least, but it's a small annoyance anyway.

Finding the account settings and the logout button was a bit of an adventure too. Eventually, I figured out those functions can be accessed by clicking on the account balance next to the Deposit button on the top of the screen. I would much prefer these items to be readily accessible in the main pulldown menu instead of having to go on a treasure hunt all over the place.

Novibet works alright on the mobile, but could use tweaking. Some functions are hard to find, some are lacking from the mobile site altogether - it just seems that they haven't really put much thought into the usability of the mobile site. 

There is good news though: Novibet has recently released their own app for Android phones. It's not available on Google Play, so you need to download it from Novibet's own site. Hopefully the app will solve the scaling and usability issues as well as the speed problem, but at the time of this writing, I was not able to test it just yet.

Here's something that could really ruin your casino experience: the deposit and withdrawal methods are rather limited at Novibet.

You can deposit with Interac, Paysafe, Visa, Mastercard and Maestro (credit, debit or prepaid), but you can only withdraw with Interac or bank transfer. While these methods may cover most players' needs, the selection could be larger – especially with withdrawals. 

The minimum deposit depends on the chosen method and varies between C$5 and C$10, and the minimum withdrawal is C$10. C$5 is exceptionally small for Canadian players, so this is a definite plus for players who only want to spin a few rounds occasionally for fun - but notice that if you want to partake of any offers, the required minimum deposit is usually higher. 

The maximum withdrawal amount with Interac is capped at C$5,000 and C$10,000 with bank transfer, which should be more than sufficient for most players.

Withdrawal times are 1-4 working days, depending on the method used. This is pretty standard for Canadian casino sites.

You can proactively shorten the time it takes to make your first withdrawal though: once you have registered, you can upload your verification documents straight away, so when the time is right for a withdrawal, everything should be good to go.

Depositing methods

Mastercard VisaPaysafecardInterac 

Withdrawal methods

InteracWire transfer

NOVIBET Withdrawal times

  • Interac: 1-3 working days
  • Bank transfer: 1- working days

The customer support on Novibet Casino is ready to answer all your questions via live chat, email, or even Messenger. The only method missing is phone support, but that's not unusual for casinos nowadays.

The support is available for you 24/7, which is really good news for Canadian players, as some casinos only offer customer support during European hours of business.

But a bigger issue with things missing is that Novibet has no FAQ whatsoever, so every time you have a simple query, you need to contact the support. FAQs are generally a great way to get a feel of what a casino is about, so I would consider this a big minus for an otherwise quite decent casino.

The site states that I can contact customer support through Messenger as well, which is a great option. Unfortunately, I never received a reply through this method. 

The live chat responded quickly though, and in a nice friendly manner, even though I was left wondering whether they are native English speakers, as their replies were a bit difficult to interpret. I did get answers to my questions in the end. But I would suggest using email if you want detailed answers to complex questions, even though it may take a bit longer to get your answers.

  • Email support: ✅
  • Live support:
  • Messenger:
  • Phone support: ❌

While the KYC process may be a bit cumbersome with most casinos, it's solid proof that you're dealing with an operator who understands and follows regulations - I myself wouldn't dream of giving any of my money to casinos that don't follow the proper KYC process.

The basic information you submit when registering (name, address, phone, email etc.) is sufficient to get you playing, but the casino needs to know a bit more about you before you can withdraw your winnings. This is achieved by uploading proof of your identity and address.

In case of larger deposits and/or winnings, the casino may need to verify your source of income as well, as there are strict anti-money laundering laws in place too.

You don't have to wait until customer support asks for these documents though - you can upload them as soon as you're registered, so everything's ready when it's time to haul those big bucks in. 

Just click on your user name when you're logged in, then enter the Your KYC status section and upload your documents there, following the instructions given. If there are any issues, you can always send the required documents to the customer support by email as well. They will also contact you if they need any additional proof. 

It's always smarter to upload the documents as soon as you start playing rather than wait for the customer support to come asking for them when you want to make a withdrawal.

Novibet Casino is licensed and regulated by Malta Gaming Authority, one of the most trusted regulatory bodies in the world. A Malta gaming license is a guarantee that the casino operates according to the laws, regulations, and best practices put in place mainly to protect you as a customer. 

All data between you and the casino site is well protected and encrypted, following the strict EU GDPR regulations, which benefit Canadian players as well. Your personal data and finances are kept safe from prying eyes.

Novibet offers several responsible gaming tools, which are just not for those with gambling issues. It's always a good idea to set limits to how you play well before you run into problems. With these tools, you can:

  • set daily, weekly, and monthly deposit limits to your account
  • set a cool-off period (time-out) of 24 hours to 6 weeks
  • self-exclude for a defined time period, or even forever.

If you feel that these tools are not sufficient, or if you're feeling like your gambling might be getting out of control, there are links to external resources on the casino's Responsible gaming section, and customer support is always there for you to help in these issues as well.

 

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About the author

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Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant not to let anything past her without thorough research.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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