Luckland Casino review (CA)

Start your journey in Luckland with a massive welcome offer. New players are greeted with a $1,000 bonus package and 200 bonus spins.

• 1st deposit: 100% bonus up to C$400 + 200 bonus spins.
• 2nd deposit: 50% bonus up to C$200
• 3rd deposit: 25% bonus up to C$200
• 4th deposit: 25% bonus up to C$200

I loved the way Luckland executes their casino bonus. While it's a standard offer of 100% match bonus and free spins, they roll it out in a cool way. 

The minimum deposit to activate these offers is C$20. Slightly higher than ideal, but still reasonable. The terms and conditions are otherwise excellent. You must wager the bonus amount 35 times within 21 days to convert your bonus into real withdrawable money. This is in line with the gold standards of the industry.

The overall package is great in terms of its size. However, I didn't like that the second, third and fourth offers get progressively worse when it comes to the percentage.

These Luckland welcome offer is forfeitable, so you can always cash out your real money wins by forfeiting the bonus balance. Therefore, it's smart to activate the bonus as you don't lose anything by doing so.

There is one clear drawback to the bonus. You can only win up to C$500, as further winnings will be made void. This drops the value of the offer significantly.

Significant terms and conditions

• New players only. 18+.
• Min deposit $20.
• 35x wagering requirement (B).
• Max cashout: C$500.
• Wagering time: 21 days.
• Bonus spins available for 1 day.
• Game weightings apply

Please gamble responsibly.

Extra and no deposit spins

In addition to the deposit match bonuses, Luckland gives you 200 bonus spins to get started. These are credited daily to blockbuster games like Book of Dead, Starburst, Fire Joker, and Gonzo's quest. 

The spins are available for 24 hours since they are credited, and carry a 35x wagering requirement.

VIP / Special promotions

Luckland has a VIP Loyalty Program for their players. Play, earn points and gain levels to reap the benefits available for high-tier players. VIP players get more free spins, higher deposit and withdrawal limits, personalized offers, monthly cashback and much more.

Luckland brings you a cutting-edge software with hundreds of games to choose from. The Casino includes the best slots, scratch cards and table games. At Luckland you can be sure to find just the game you're looking for.

The games are provided by the best developers on the market. You can find such names as NetEnt, Microgaming, Evolution Gaming, Nyx, Red Tiger, Pragmatic Play and Play'n GO. Slot titles include Starburst, Hansel and Gretel, Scruffy Duck, Gonzo's Quest, Miss Midas, Mad Mad Monkey, Wild Wild West and much more.

My experience with Luckland was mainly positive, but there were some negative sides as well. The fonts are small, and the navigational tools feel outdated. The categories in the games lobby were generic, and with so many slots in the lobby, I found it hard to narrow down games in terms of what they offer. They did, however, have a nice feature where they saved my "most played" games.

To put it simply, Luckland is great if you know exactly what you want to play. They offer high-quality games to suit every taste. The categories and navigation are the bad parts, so you might feel frustrated if you just want to browse and find new slots to play.

Desktop game information

• Games: 800
• Slots: 700
• Table games: 50
• Jackpot games: 30

Luckland Casino is not the place to be if you enjoy playing live casino games. The live casino games can be counted with one hand, with only a couple of Real Dealer Roulette tables available.

There are numerous RNG variants to play, such as classic blackjack, European blackjack, and American roulette, but that's about it. Game shows or full live casino lobbies are completely missing from Luckland's arsenal.

Live game information

• Total number of live casino games: 5

Luckland is a casino on the go. Here, you can play wherever you may be and with whatever modern mobile device you have. Playing with a phone or a tablet is easy, fast and can be done directly from your devices browser.

The mobile site seemed pretty well optimized. I liked that they moved the sidebar so there was more space for titles to be displayed. I found the site to load quickly and it was easy to find everything. I could easily deposit or withdraw and speak to customer service.

You can find basically all of the same games in the mobile casino. You don't miss out on any great games, be they slots or table games. Just open your browser, go to the Luckland website and you can start playing immediately.

Luckland covers all the basics when it comes to payments for Canadian players. Choose from traditional card payments or go with e-wallets or open banking methods.

The minimum deposit at Luckland is C$20. This is higher than ideal, as you can't try the casino with a small deposit like C$10 that most casinos offer. I opted for Interac, and received my deposit within a couple of minutes.

When it came to withdrawals, I was positively surprised. The withdrawal was processed in just a few hours, and overall, the withdrawal process felt easy. The minimum withdrawal is the same as the deposit amount at C$20. There are no additional fees, expect for wire transfers.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 3-4 working days
• EcoPayz: 1-3 working days
• Interac: 1-3 working days
• Muchbetter: 1-3 working days
• Astropay: 1-3 working days

Customers Are Really Everything! This is the mantra of Luckland and why they have a team of professionals ready to answer any questions or inquiries with great care and attention.

If you have any questions or concerns; please feel free to contact them via email or live chat.

My personal experience with Luckland customer support was excellent. The agent responding to my query was friendly and prompt. I could recognize that my question took some digging for them to find the answer. However, the support agent knew what he was talking about and was really courteous while giving me some bad news. I do want to note that their customer service isn't always available though. They run their hours from 08:00 CET to 0:00 CET.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Requiring Documentation for a withdrawal request is an industry standard, requirement by the law and a onetime inconvenience. Documentation is requested to validate that funds are being sent to the correct person and for age verification. Luckland needs to know who you are.

They require the following documents:

• Proof of identity
• Proof of address
• Proof of deposit

Your documents are received and secured in access-restricted manner in accordance with the Data Protection act. Once documentation has been received in your account, future cash out requests should be approved with no unexpected delays.

I wasn't asked to verify documents right away but it was readily available in a few spots. I could access it from my account or in the "Help" section. When I put in a withdrawal request, I also uploaded my documents. They have a simple, easy system to do this, and you'll be ready in no time.

Luckland is compliant and regulated according to MGA and UKGC licenses. They take safety and security seriously.

If you're looking for a safe gaming enviroment, Luckland is the place to be. All personal information is kept confidential, and they ensure it stays that way by implementing the latest 128-bit Secure Socket Layer (SSL) encryption technology.

Luckland is dedicated to providing a responsible gaming service and encourage you to play responsibly.

They feel it is important that players' betting experience is a positive one. Working in conjunction with regulators and gambling organisations, Luckland provides an extensive range of controls to help you play responsibly. If you ever feel like gaming isn't fun anymore or that you show problematic gambling behaviour, the casino staff is there to help you.