Club Riches Casino review (CA)

Club Riches' welcome package consists of three deposit bonuses. You can receive up to C$3000 in bonuses + 100 bonus spins:

The minimum deposit for each bonus is C$20, which is not the lowest, but still okay for a welcome offer. Rather than risking a large sum, you can use a small amount of money to try the casino and still benefit from the bonus. On the flip side, high rollers can get up to C$1,000 in bonus for their first deposit which is a tremendous amount to start with.

The disadvantage of these promotions is that wagering requirements apply to both deposited and bonus amounts. With a 35x wagering requirement tied to both, the overall wagering requirement is 70x, which is far higher than the golden standard of 35x.  Aside from this, all terms follow the basic guidelines; just remember to double-check the games eligible for wagering.

Most importantly, the offers are all forfeitable which is great to see. If you win real money and want to withdraw it, you can do so at any time. Overall, we are looking at a very generous offer in terms of the amounts, but the heavy wagering requirements could be loosened. 

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$20.
• Wagering requirement: 35x (D+B).
• Max bet while wagering: C$7.
• Bonus spins wagering: 50x.
• Bonus spins expiry: 7 days.
• The wagering must be completed within 30 days.
• Game weightings apply.

Please gamble responsibly.

Club Riches bonus code

You don't need a promo code to claim Club Riches' welcome offer. However, you need to opt-in for the welcome bonus when you register to the casino. 

Extra and no deposit spins

Club Riches offers a solid 100 bonus spins for new players when they make their first deposit. In this ancient Rome-themed slot, Fortuna, the goddess of chance, offers a lot of bonus features and action-packed gameplay.

• 1. deposit: 100 bonus spins to Tower of Fortuna

Bonus spins are credited to your account immediately after an approved deposit, and they must be used within seven days. Winnings from these spins must be wagered 50 times to convert them into withdrawable funds.

VIP / Special promotions

Club Riches has a loyalty program with 11 total levels, starting with copper and ranging through silver, ruby and emerald all the way to Platinum. For every wager you make at the casino, you gain club credits which can be exchanged directly for offers such as bonus spins or cash. Players can see what they can buy with their points in the loyalty store. 

The casino does not provide any additional information about the reward ratio or a thorough page about their loyalty program, which I found inconvenient.

Club Riches brings together a variety of the industry's best developers resulting in an extensive game catalogue with more than 4,000 slots, hundreds of table games and scratch cards, as well as live casino. I was able to play all of my favourite games, with No Limit City, Pragmatic Play, and NetEnt titles trending in the top games category. It was also refreshing to try some of the highlighted releases from smaller studios like Forty Fruity Million and Aloha King Elvis from BGaming, both of which offered a fun experience. 

Club Riches' casino lobby features vivid game symbols against a dark blue background, with 20 games displayed at once in each category. The top bar includes sections such as popular, new, Megaways, Drops & Wins, bonus buys and many more. Despite its plain appearance, I really enjoyed the well-organized layout which made choosing games easy. 

The casino has a smart search function that makes navigation for the large library easier. You can apply the search to certain categories and select single or several developers. When looking for bonus buy games, I found this feature to be a game changer because it allowed me to quickly filter the results to reveal only my favourite providers.

The site performed well in terms of loading times when launching games or jumping between different tabs. However, I did notice some occasional bugs with certain games displaying an error code during launch. This didn't downgrade the overall experience, as the issue was rare and fixable by a quick refresh. 

Overall, Club Riches provides an excellent casino environment with something for all preferences.

Desktop game information

• Games 5,200
• Slots 4,200
• Table games 200
• Jackpot games 20

Club Riches' live casino lobby is divided into sections for roulette, blackjack, baccarat, and Evolution. The categories for each game type all include more than 150 live tables, from providers like EGT, Evolution, Pragmatic, Ezugi and LuckyStreak. The Evolution category is a little misleading, as it contains tables from all providers; a better name would simply be all other games.

The categorization makes it difficult to find games that are not one of the traditional ones mentioned above. However, using the smart search function makes it easy to find suitable live tables and special live games from each provider.

All things considered, Club Riches has a sizable live casino section with all game types available. Although the categorization could have been a little better, I still had a good time.

Live game information

• Total number of live casino games: 500

With its quickly responsive mobile environment, Club Riches is a great choice for all devices. The site utilizes HTML5 technology, making it accessible directly from your browser with no need for apps. The full screen functionality of the games creates total immersion on both a vertical and horizontal level. 

I had a great experience playing using the mobile version, which automatically scaled to match the proportions of my device. The site performs flawlessly when it comes to loading times and transitions.

Unlike the desktop version where navigation is available solely from the top bar, here you can click on the icon in the top left hand corner to open up the menu. The available categories open up smoothly, giving players access to all tabs with a single click. 

The choice of which device to use is entirely up to the players because Club Riches' mobile version includes all the same features as its desktop equivalent. In my opinion, the operator does mobile gaming just as it should be done.

Club Riches has done a great job with the available payment methods for Canadian players. The casino accepts a range of payment methods for deposits and withdrawals, including conventional credit cards, e-wallets, and bank transfer providers. With cryptocurrencies gaining popularity in recent years, it's great to see that Club Riches also accepts Bitcoin, Ethereum, Litecoin, and other popular cryptocurrencies for transfers. 

The site's minimum deposit is C$15, which is relatively low and allows players to play without risking a huge amount of money. What I really appreciated from the operator was that there was no difference in the minimum for any of the payment methods. 

When it comes to withdrawals, Club Riches has a minimum of C$20 which is again the same for all methods. Except for credit cards and Neosurf, the casino accepts all of the same payment methods for withdrawals as it does for deposits. 

Withdrawals are processed instantly in most cases once you have verified your account, expect for wire transfers which take up to 3 working days. The daily withdrawal limit is set at C$3,000, so any winnings exceeding this amount must be cashed out in batches.

Depositing methods

Withdrawal methods

Withdrawal TIMES

• Astropay 0-1 working days
• Jeton 0-1 working days
• Interac 1-3 working days
• MuchBetter 0-1 working days
• Cryptocurrencies 0-1 working days

Club Riches advertises 24/7 customer support via live chat and email. However, live chat functions aren't available on their site, so this information is false. I contacted the team, who informed me that the chat was temporarily unavailable and that they couldn't guarantee when it would be available again. I waited and checked the situation again on several occasions, and the chat was still missing from the site. 

The only way you can contact the team is by sending a message via a form that can be found under the frequently asked questions page. This ultimately leads to a poor support experience, as it took the team over 24 hours to respond to me in the first place. 

Fortunately, Club Riches has a comprehensive frequently asked questions page that can assist players with some of the most common issues. Everything from payments to bonuses is covered on this page. 

Overall, the support provided by Club Riches was a letdown.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌

All Club Riches players must go through a verification process in accordance with the Know Your Customer regulations that apply to all licenced casinos. Filling out your basic information and verifying your account with documents are both part of the process. 

All of this is done to ensure that there are no underage players and to prevent money laundering.

The required documents include:

• Proof of identity
• Proof of address
• A selfie

These documents could include a driver's licence and a utility bill, for example.

You can upload the documents under "account settings" and verification straight after registering which is convenient. You don't have to add the required documents immediately, as the casino will only ask you to submit them once you make a withdrawal. However, I usually submit the documents right away to avoid having to wait for verification on my first withdrawal. 

Club Riches is licensed by the Government of Curacao.

All player data is held on secure servers and protected by the highest industry standard security processes.

Responsible gaming is the most important aspect when it comes to online gambling. Club Riches has a dedicated page for it, which provides information and assistance to control your gambling, as well as direct links to organizations that can help.

Unfortunately, the site does not offer responsible gaming tools directly under "my account". Instead, players will have to contact customer service to setup the limits.

You can set the following limits by contacting the support team:

• Deposit limit - Limit the amount you can deposit weekly or monthly
• Self-exclusion - Limit access to your account for a certain period, or permanently exclude your account

When it comes to responsible gambling, the casino still has a long way to go with rather limited options available. Always view gambling as a form of entertainment, and we advise setting limits, even if just as a safety measure.