BetOriginal Casino review (CA)

BetOriginal is not holding back when it comes to welcome bonuses. You get a bonus for each of your first three deposits, totaling C$3,000 + 250 bonus spins.

When you start playing, you will get:

• 1. deposit: 100% bonus up to C$1,000 + 100 bonus spins
• 2. deposit: 50% bonus up to C$500 + 50 bonus spins
• 3. deposit: 150% bonus up to C$1,500 + 100 bonus spins

The minimum deposit to get the bonus is C$20, the bonus spins are for Book of Dead or Fire in the Hold xBOMB slot, and they will be credited to you at the rate of 20 spins per day.

So, there's quite a bit on offer here. The totals are high and the bonus percentage is great especially on the third deposit. Everything sounds good so far.

What did surprise me was that this bonus has no tricks up its sleeves or anything. There's just a dead standard 35x wagering for the bonus amount and a C$100 withdrawal cap for the bonus spins. The latter is not my favourite term, but somewhat common when it comes to larger amounts of spins.

Just make sure you don't wager more than C$5 each round and check which games are not good for wagering, and you're good.

This bonus has a lot to offer and the terms are just fine. If you like hefty bonuses, then this is one I would recommend.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$20.
• Wagering requirement: 35x.
• Max withdrawal for spins: C$100.
• Max bet while wagering: C$5.
• Bonus needs to be wagered within 7 days.

Please gamble responsibly.

Extra and no deposit spins

Your welcome bonus package comes with 300 bonus spins. These spins are divided amongst the three deposit bonuses as follows:

• 1. deposit: 100 spins
• 2. deposit: 50 spins
• 3. deposit: 150 spins

The spins are credited daily in batches of 20. They can be played on Book of Dead or Fire in the Hole xBOMB.

The spins have a 35x wagering requirement and a C$100 withdrawal cap.

VIP / Special promotions

BetOriginal has a loyalty program that translates to a weekly cashback offer for you. Play at the casino, earn points, get on higher Loyalty Levels and more cashback.

You start off at 2% weekly cashback at level 1, but can go as high as 25% on level 10.

Betoriginal has gathered a vast library of games from several game studios. There are titles from Microgaming, Play'n GO, Yggdrasil, Betsoft, iSoftBet, Pragmatic Play, Relax Gaming and so on. In total, there are over 3,000 games available.

The only thing you might think is missing here is NetEnt, but those games are available on basically everywhere, so it's not like they are hard to find. I'm much more interested in playing games from smaller developers you won't find everywhere, like Swintt, Revolver or Spadegames.

They have plenty of good slots, which do make up for the bulk of the library. You can check out what is popular on BetOriginal, or go and check out the Megaways games, Bonus Buy slots or big jackpots. The last is especially nice, not due to its size, but the content. BetOriginal has both Mega Moolah and the Goddess variant.

Finding things on BetOriginal is fairly easy. There are a handful of useful categories, provider filter and search by name feature. I would like to see some more filters for specific features, but this is a good start.

I started off by just browsing the list of slots, then checked a couple of the more interesting developers to find some games to play. Everything loaded up quickly and the games worked without any lag.

All in all, I was very pleased with the game library. There was plenty of games to try and they all worked like a charm.

Desktop game information

• Games: 3200
• Slots: 2900
• Table games: 110
• Jackpot games: 15

BetOriginal knows quality, which is why they have chosen Pragmatic Play as their live casino partner. To spice things up, BetOriginal also added a few tables from Betgames.

The live casino section presents you with a nice selection of games, but those aren't the only ones available. When you open any of the Pragmatic Play's games, you are taken to their live casino platform. There, you can find even more tables and more games.

So, what is available then? You have all the usual suspects, like blackjacks, baccarats and roulettes, but also game shows, Indian table games (which are not visible on the lobby for some reason), Sic Bo and many others.

The games loaded up fairly quickly and the quality was good. I did have some issues loading up games like Andar Bahar, where the casino just stated that there was an error and I should contact support.

When I finally sat down and actually played a few rounds of baccarat and blackjack, I had no problems playing. The video quality was high and the game was very responsive.

Live game information

• Total number of live casino games: 110

BetOriginal is a compatible casino that you can use no matter what kind of a mobile device you have. It works on Apple and Android, on phone and tablet.

BetOriginal doesn't have a dedicated casino app. The casino has been built to work straight in your mobile web browser, which is the key to making it compatible.

The mobile user-interface is as clean as the desktop one. There are very few links or menus, and the player is pushed immediately towards the game library. This makes playing easy, but it has its downsides.

The lack of menus means that if you have any problems or issues, it is hard to find solutions or help. Especially when the live chat bubble may disappear if your browser security blocks certain trackers.

I felt like the casino design on mobile, just as on desktop, requires a little extra work. The site is perfect for playing when things are going smoothly, but if you encounter an error, fixing it might be a lot of work.

Deposits and withdrawals on BetOriginal are a slightly mixed bag. There's plenty of good, but also a few things that could be improved.

Depositing is fast and easy. You have plenty of options and all are instantaneous. You can start playing quickly with no hassle.

Minimum deposit on BetOriginal is C$10. I always like to see this; the less you have to deposit, the better it is. You are not forced to gamble with more that you are willing to pay when the limits are low.

The unfortunate thing is that the minimum withdrawal is as high as C$30. I can easily understand that casinos don't want to be sending out pennies, but you can go lower than C$30 and still have a functioning casino. High withdrawal limits lead to people playing more and eventually losing their money when they can't clear the threshold.

There is also one more annoying feature when it comes to withdrawals, and that is the processing period. BetOriginal states that it may take up to 48 hours for them to process your request. Sure, in most cases the wait is shorter, but a good casino should do it in less than half of that.

All in all, BetOriginal has cut a few corners when it comes to banking. The issues are nothing major, but just enough to be noticable.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire transfer: 3-5 working days
• EcoPayz: 0-1 working days
• Interac: 1-3 working days
• Astropay: 0-1 working days
• Jeton: 1-3 working days
• Mifinity: 1-3 working days

BetOriginal customer support helps you if you have any questions.

One thing that is sorely missing is a dedicated support page and an FAQ. I was left searching the casino for it and have not found one to this day. There is no place where you can see the chat hours, find a contact form or a direct email to the support. You can find the email in the General Terms and Conditions, but that is not the place to send players when they want to contact your help services.

To mix things up some more, the live chat bubble is very finicky when it comes to ad-blocking. If your browser is blocking anything on the site from trackers to cookies, the chat bubble will not show up. Some browsers would block this even with default settings, so if you don't see the live chat bubble, it's just getting blocked.

Now, if you do see the bubble and get to contact the support, then you are in good hands. The staff knows their stuff and are eager to help you. Unfortunately, the site is constantly fightning against it.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Know-your-customer process is an important part of any casino's security protocol. They need to know who their players are and that the money comes from legal sources.

As a result, you are asked to provide accurate information when you sign up and verify these later by sending the required documents. These may include:

• Proof of identity
• Proof of address
• Proof of deposit

BetOriginal states that they may ask you for documents at any point, or at the latest when your combined withdrawals reach a certain threshold.

I would like to see an option to complete the verification on my own and send the documents before they are actually needed. This would make things faster when I'm actually trying to withdraw.

Fortunately, the documents are verified fairly quickly, so the delay won't be massive should you need to upload anything. I still advice you to have your documents ready and scanned on your computer.

BetOriginal Casino is licensed and regulated by the Kahnawake Gaming Commission. They require strict safety protocols and procedures from casinos. This includes both data security and responsible gambling.

BetOriginal prominently promotes responsible gambling, and they even start by asking you to add limits to your account. We also suggest you do this, even if you don't have any problems gambling.

These limits and features include:

• Deposit limit
• Loss limit
• Wagering limit
• Session length limit
• Take a break
• Self Exclusion

They also have a self-assessment test and provide you with easy access to help services, like Gamblers Anonymous, GamCare and Responsible Gaming Foundation.