- Massive collection of games with top providers.
- Seamless banking process for both deposits and withdrawals.
- Great tropical theme with stunning graphics.
- Many games weren’t accessible.
- The desktop version had slow loading times.
- The KYC uploader wasn’t functioning properly.
Spread your wings and glide down to paradise. Kakadu Casino is a tropical casino that gives you room to fly.
Founded in 2021, Kakadu Casino is a user-friendly online casino that offers only the best. Here, you can play the best slots, table games and live games on the market. They have all the popular casino games right here from the leading game developers.
They have built their casino to be easy to use, so that anyone can play there. No matter if you are a casino rookie or a veteran player, play on your mobile device or your desktop, Kakadu Casino is the choice for you.
So grab your lucrative welcome bonus and join their VIP Club for some extra perks.
Oh, it’s a beautiful sight right from the get-go. I was super impressed with their intro, which immediately showed off the stunning graphics. Kakadu Casino is a tropical theme with colorful parrots that host the casino. Sadly, the love for this casino ended there.
I ran into some problems early with table games not functioning properly. One stated that it wasn’t available at the moment. I tried another and a message came up saying there was something wrong with the gaming server. I then tried to play a live casino game and it wasn’t available for me as a Canadian user. While it is a beautiful site in terms of aesthetics, there are some major glitches that block a flawless online casino experience.
I couldn’t upload my ID and way too many games were unavailable. While some things really work like customer support and a huge array of games, I found there were far too many issues all in all. I ultimately felt like they made it so difficult to withdraw that players might potentially just give up. Yes, that’s how much of a challenge it was to get my withdrawal request to be approved. It took days and I had to jump through hoops, kind of making me think they were trying to give me the run around so I would just give up and play with my funds.
When you hop on to Kakadu's paradise island, you are greeted with a wonderful bonus package. It has a total of C$1,050 of bonus money and 150 free spins.
You bonus package is divided to your first four deposits:
- 1. deposit: 100% bonus up to C$375 + 100 free spins
- 2. deposit: 50% bonus up to C$450
- 3. deposit: 75% bonus up to C$225 + 50 free spins
Remember to keep cheking the promotions page. You will find a lot of ongoing campaigns there.
I was offered a few different welcome bonus options during the deposit process. I opted out because I didn’t want to deal with a 40x wagering requirement on the bonus. At the time, their offers include the Highroller bonus up. If I had put in a minimum of C$500, they would have given me a 100% match bonus. The standard welcome bonus was a 100% deposit bonus good for up to C$375 + 100 free spins. Anyway, I didn’t take any bonus codes but when I put down a deposit, I received the 100% match bonus anyway. When I deposited C$60, there was C$120 posted to my account.
I found this a bit annoying and when I went into my account, it said that I was locked into the bonus. I had to speak with customer support to have it reversed, which I did before spending any funds. Customer support was able to remove the welcome bonus so I didn’t have to deal with the high wagering requirements. Otherwise, I would have had to play through on thousands of dollars to withdraw any funds relating to the bonus. I wasn’t in a high rolling mood for this casino because there were just a few table games and slots available to me.
First deposit bonus code
You don't need a bonus code to claim Kakadu Casino's first deposit bonus.
Significant terms and conditions
- New players only.
- Minimum deposit for each bonus: C$30.
- Wagering requirement: 40x.
- Max. bet while wagering: C$8.
- Max. conversion from free spins: C$225.
- Free spin activation duration: 3 days.
Extra and no deposit spins
VIP / Special promotions
When you join in, you also join in the VIP Club. Play games to earn points and get VIP upgrades.
Higher VIP levels mean better bonuses and offers for you. Cash prizes, free spins, VIP treatment and weekly promotions are just some of the things that await for you. You also get Comp Points, which can be exchanged for cash.
Kakadu Casino is a tropical paradise, as well as a gaming paradise. They have tons of games from all the big-name developers right here. You get to enjoy the best of the best.
Kakadu Casino chose some of the world's greatest game developers to supply them with their best. NetEnt, Microgaming, Play'n GO, Pragmatic Play, Yggdrasil, Red Tiger, Playtech and many others are lined up and ready.
Play the hottest new slots, classics, jackpots, table games and many more. You can check out the categories or search by developer or name. If you are feeling experimental, you can pick a random slot and try something wild and new.
I was disappointed at the fact that I couldn’t play any live casino games. There were a ton of awesome titles by Evolution Gaming but I couldn’t play any of them as they weren’t available in my region. I couldn’t play the Playtech titles either as they said they currently weren’t available. Even with table games, some were available while others weren’t. If I could have played the games shown, it would have been fantastic as there are a plethora of options. I was happy with the navigation as they had a variety of features. I could choose games by their features like jackpot and accumulating.
All the slot games were available to me and I was happy with the massive collection on hand. I like that you can play for free or for real money. This was the case with some of the table games as well.
Desktop game information
Desktop game providers
Playing on a mobile or a tablet is easy here on Kakadu Casino. You don't even need to download any apps to do so. All you need is an Internet connection and your web browser.
Open your browser and fly down to the casino page. You get to instantly play all of the great games right there and then.
Kakadu mobile casino is responsive and very compatible. You can use any modern mobile device and enjoy the games.
I found the mobile version to be much faster at loading pages and games. I was able to jump on from the browser on my Android with ease and log in. It was also simple to find my account information, speak with customer support, and do banking. They have clearly optimized the site as it was easy to see titles. The mobile version mimics the desktop in terms of navigation. Games were designed to fit into the smaller space, which is always great. I still wasn’t able to play any of the live casino games. I also found that I got bumped out of the mobile casino after just 1 minute of inactivity.
Mobile game information
Mobile game providers
Kakadu Casino went all out with their live casino. They didn't want to just offer you games from one developer and call it a day. No, they brought in half a dozen developers so you can play all the great titles available.
The live casino catalogue starts off with the classics, like blackjack, baccarat and roulette. In addition, you can also play game shows, live slots, lucky numbers, poker games, sic bo and many others.
You can rest assured that Kakadu Casino has all your favourites right here.
Live game information
Total number of live casino games: 380
Live game suppliers
Kakadu Casino is licensed and strictly regulated. They have built a casino where players can feel safe, it is built with top-of-the-line encryption and security measures. They also provide players with tools to stay in control of their gambling.
You can set limits on how much money and time you spend on Kakadu Casino. You can also take a break or completely self-exclude if necessary.
Kakadu Casino also provides you with fast access to therapy and help organizations that cater to gambling-related issues. Gambling Therapy, GamCare and Gamblers Anonymous are just a click away.
Kakadu Casino customer support team is here to help you if you have any questions. The skillful staff can aid you with any problem or fix any issue. You can contact them via live chat or contact form.
Kakadu Casino also has an FAQ section, which can provide you with quick answers to the most commonly asked questions.
Customer support was pretty fantastic. I easily found the live chat button and when I clicked on it, they gave me a bunch of options for languages. I started out with a bot who gave me options and when we couldn’t resolve my welcome bonus issue, I was redirected to a real person. This was all really fast and efficient. I have no complaints about the actual service but I did notice a lack of professionalism. The conversation was really casual but not a big deal.
When I had problems with verifying my account, I was told to send documents to an email. Customer support responded by asking what the problem was and why I couldn’t upload. Then I had to follow up and this took a lot of my time. Customer support was not helpful when it came to helping me verify my ID.
English, Finnish, Norwegian
Email support languages
Live support languages
Phone support languages
Kakadu Casino follows the rules and regulations set by their licensor to the letter. This is why they need to know their customers and make sure the money is from legitimate sources and players are of legal age.
These KYC (Know Your Customer) processes start when you sign up. Your information is then later verified by you sending us documents as proof.
These documents may include:
- Proof of identity
- Proof of address
- Proof of deposit
They didn’t prompt me for verification but when I went into My Profile, there was the verification page. Kakadu Casino has created a functional uploader system for proving ID. I was easily able to upload my passport but for some reason, my utility bill and bank statement wasn’t accepted even though it was a PDF, which was an accepted file format. I don’t know what’s wrong with their system but this was just frustrating. They have a function to verify your phone number but it didn’t work. I went to verify my cell number and no SMS message ever showed up so it is all kind of pointless technology.
I had to upload these documents for the withdrawal process and after talking to customer support, they gave me an email where I could send this information. They kept asking me for things I had already provided and it took me days to get this sorted out. They even made it complicated to just send documents to an email and have them approved.
Canadian players have a lot of options available when it comes to deposits and withdrawals. Pick the one that suits you the best and go with that.
You can use multiple currencies when playing on Kakadu Casino. Just add the ones you want in your account settings. Different currencies allow different deposit methods to be used.
We process all withdrawals within 12 hours.
Making my first deposit was pretty simple and they had the most up-to-date banking processes that made it easy. I used Interac Etransfer and it was a fluid process and it took me just a few minutes. I felt their email notification about the deposit could use some work as it was pretty generic. The casino isn’t mentioned and there’s no logo or anything. My deposit was instant, which was fantastic and I was free to play right away, or once I had figured out how to ditch the match deposit that was attached to my deposit.
The minimum withdrawal is C$30 and I had to use the same payment method. There were no fees for withdrawing, which was a plus. When I went to withdraw, there was a message that I could only use the payment method I used for my deposit. I was able to either use a bank transfer or Interac. It was super easy to use Interac, I just had to give them my email and phone number. Once I completed things at my end, the withdrawal request showed up in my transaction history as pending. I like that they allow me to keep track of the process.
I’m giving them a low rating due to the annoyance I experienced through the verification process, which is tied into payments. Within an hour, my withdrawal had been canceled by the casino because I hadn't verified my ID. This is frustrating because their uploader wasn’t letting me upload the necessary documents. I sent documents via email as suggested by live chat support but they gave me the runaround. They said the document wasn’t correct and that I wasn’t showing my name, deposit to them, my address, and the name of my bank. It was all there. I eventually sent the same document for the fifth time and they accepted it. I could then withdraw finally.
Mastercard 3-5 working days, Visa 3-5 working days, Wire transfer 5-7 working days, Maestro 3-5 working days, EcoPayz 0-1 working days, Interac 3-5 working days, iDebit 3-5 working days
Loraine Couturier is an expert casino reviewer for Bojoko. You'll often find her uncovering the legit truth about her experiences with online casinos. It is her mission to help you source out the best casinos. Loraine has been working with online casinos over the past 2 years while traveling the globe.