Dream Vegas casino review (CA)

It is easy to see why a lot of game lovers enjoy this site, the bonus offer is simply attractive and they have offers for the first 3 deposits made. For my first deposit bonus, I was to receive a 200% match bonus up to CA$2500 and 120 free spins. All I was required to deposit a minimum amount of CA$20.

For the second deposit, there was a 40% match bonus up to CA$3000 and an additional 30 bonus spins, for the last deposit there was a 60% bonus up to CA$1500 and 40 bonus spins, this might not be the best offers I have come across but I gotta say I am a little impressed by their bonus offers.

When taking this bonus offer I think it is important to note that there is a 35x wagering imposed on this, I must say that this compared to other casinos I have been to is pretty fair, this is almost the industry standard and so not much criticism in this section.

But you must be careful when accepting this bonus option. The bonus is not forfeitable, so once you claim it, you must ensure that you go through with it. I found this quite outraging, since once I begin to feel my luck in a casino isn’t forthcoming. I like to forfeit the bonus and try to salvage what I can. Also, depending on your schedule and wagering amounts, a 35X limit can take a week to fully complete it, if you use amounts of $1 or lower.

The free spins I received were to be taken on Book of Dead slots, which I by the end of the free spins I won $2.42. It was a decent start to begin with. It is important to note that the bonus received was valid for only 7 days.

One of the notable things about the game section is Dream Vegas has got a number of software developers working with them, and this only means one thing, Dream Vegas has got some of the best games in the industry. With the likes of NetEnt and Microgaming providing a variety of games, like slot games, live dealer games and casino games. I was assured of the best.

Just like most online casinos, slots make the biggest part of the game selection, this casino has over 1000 slot games and to me this is major. Slots happens to be my favorite category, searching for games on site was effortless, filtering games was possible by game providers.

Some of the popular slots available consisted of Rainbow Riches, Starburst, Book of Dead, Extra Chill and many others. I had a hard time trying to conquer the casino with the slots, since by the time I was between some of the slots, I was from $182 down to $108.

Going down to the table games, I was able to come across some familiar games that I have played before, the likes of Blackjack and Roulette, Let It Ride, Texas Hold’em, Jacks or Better among others. As if this wasn’t enough there were even more thrilling sections, in jackpot games there was a great collection of jackpot games, like, Jester 50000, stellar jackpots, Megaways, Fruitinator.

Apart from all these great games there were also a selection of scratch cards, including Irish Eyes, Snake Charmer, Pots O Luck and many others.

I found this site to have a rather sophisticated mobile platform that did not lag, they support a lot of mobile platforms like iOS, android, windows and blackberry .Everything was strategically placed, at the top was the menu that upon clicking displayed the quick navigation panel.

Scrolling down I came across all the game categories, there were new games, live dealer, favorites, popular, slots, scratch & fun, Game providers and search. The search bar had “search for a game or provider” which makes it easier to find games. Graphics were pretty decent, the quality did not change and I find this a win.

I wasn’t able to see a mobile app on their official site which was a bummer, but the site can be accessed through any web browser as long as there was a working internet connection.

Since it is close to impossible to run a casino without some queries, having a working dependable online casino is a major thing. Dream Vegas offers a number of ways of contacting customer support, they offer live chat and email support.

I loved the fact that they have a working 24/7 response team that is ready to handle most of the queries. With live chat I was able to get direct communication with an agent who took me step by step in resolving my problems. I can’t complain about this, because the agent was very professional, helpful and friendly.

Contacting them via Email was also easy. Responses were fast and within an hour or so, you are certain to get a response from them which was superb. Besides all these, there is also a very well put together FAQ section where most of the questions are answered.

By law, the casino is mandated to have their customers verify their accounts, whenever Dream Vegas can’t verify user info automatically, they may ask for the following, Proof of ID, Proof of Address and Proof of payment method.

Though, the website lacks a dedicated section for uploading your documents before they request from you. I always find it better that I send the documents beforehand, if a casino would limit my withdrawals. During my time here, I wasn’t asked for any verification information, and so I am totally okay but will avail in case they request in future.

There was a variety of deposit and withdraw methods available at Dream Vegas casino. Deposits can be done through Interac, Instadebit, Visa, Mastercard, MuchBetter, Paysafecard and Banktransfer. Deposits with MuchBetter were instant free.