Jupi Casino Review

Jupi Casino is your all-in-one gambling site, which means there are casino games, as well as sports betting. There are more than 7,000 games from over 60 quality providers. Therefore, I would say that this site qualifies as one of the big casinos on the market.

Funny though, that even with this huge selection, the jackpots are completely missing. I couldn't find any, even by using the search bar. This is, by the way, one feature that I really liked in this casino. Clicking on the search opens a pop-up window with more filters inside. I like the clear layout, as it makes it easy to search for different kinds of games. You are able to filter based on not only one but several criteria. For example, you can choose a live casino and then pick your favourite providers from the list to filter in all you want to see.

However, the categories are minimal and don't offer many options. Being a fan of organized and categorized game selections, I would have wanted to see many more of them here. But it wasn't a total flop, as there was an interesting category called Lucky Games. To my surprise, this was filled with Lotto games which are not that common in online casinos anymore. With some Keno on the side, too, this might be something of interest if lotto games are your thing.

There is also an interesting Livespins section where you get to spin the reels of popular slots with other players. It's quite fun because you get to chat and joke around with the real host, too.

I also did experience some slow loading the further I went down the list. This is exactly the reason why big game selections should be divided into more categories. The more small icons on one page, the heavier the load comes for the site to work off it. This affects the ease of browsing quite a bit.

My overall conclusion of the slots and games is that there is a good selection of them but sometimes less is more when it comes to user-friendliness. Also, if you know what you want to play, this works fine, but it doesn't really make it enjoyable to try out new titles.

Desktop Game Information

• Games 7400
• Slots 6030
• Table games 810
• Jackpot games 0

_{The number of games is an estimate at the time of this review and may change as new games are added.}

If you're looking for a fulfilling live casino experience, Jupi Casino has got you covered. Besides Evolution and Pragmatic, there are 7 other providers offering quality live games.

I was quite impressed with this live casino and especially the number of games – 490 tables is no joke! This covers pretty much every live game that you could wish for and more. We're not talking only about classic table games here but also fun game shows including live bingo.

Since I had experienced some loading issues previously with the huge game selection, I headed full-on to the live casino to make sure everything worked as it should. And it really did. The seamless live stream was uninterrupted, and I had an excellent time.

Although some things may not work at Jupi Casino the way we would want them to work, the high-quality Live casino did not let me down. To put it simply, this is a high-quality live casino site.

If you want to play live, play Jupi.

Live Game Information

• Total number of live casino games: 490

_{The number of games is an estimate at the time of this review and may change as new games are added.}

Jupi Casino's mobile version follows the simplified design of the desktop version. There is no app so you can enter the casino through your usual browser. You will easily find everything there and access your account to make deposits as well as contact support.

I encountered quite a few issues with the mobile casino. It felt like it was still a work in progress because different pages seemed to work differently. What I didn't like at all was the usability of the top menu. On some pages, it floated along, but on others, it just disappeared.

I nearly always choose to play on my mobile device, but Jupi Casino's mobile app did not provide me with that comfort. The games work fine, but it's not enough when there are other tasks to complete as well. Consequently, I was left with no choice but to stick to the desktop platform with a more user-friendly experience.

Jupi has good payment methods available for Canadian players. In addition to the usual bank cards, Ewallets and prepaid cards, you can also use cryptocurrencies.

The minimum deposit is C$10, but the amount varies quite a bit between methods. For example, Interac, Mifinity and AstroPay deposits have a minimum of C$25. I would prefer to see a lower limit across the board, but at least some are nice and low.

The minimum withdrawal limit is C$100, which is quite a debacle. The daily limit is only C$500 and monthly C$10,000. You can also not win more than C$50,000 as this is set as a maximum net winning per account. It does help that there are no jackpots available, which could bring you a huge win. Just check out our best casino payouts page for easier options.

All deposits need to be wagered 3x in the casino and players with 1 deposit only will be eligible to cashout a maximum of 15x the initial deposit amount.

A bit too many unfavourable conditions, especially on withdrawals, in my opinion. There was also no clear indication about the processing times and customer support could not also promise anything on this.

The good thing is that making deposits is very simple and the process is straightforward. You can easily see the available banking options and all payments are done safely under a secure connection.

The average withdrawal time at Jupi Casino is between 2-4 business days.

Jupi Casino isn't clear about their processing times or any other withdrawal terms that relate to time.

In addition to the casino's processing time, the chosen withdrawal method affects your total withdrawal time.

• Bank transfer: 3-4 working days
• Interac: 1-2 working days
• Astropay: 1-3 working days
• Jeton: 0-2 working days
• Mifinity: 0-2 working days
• Cryptocurrencies: 0-1 working days

Jupi gets its name from the planet Jupiter. When contacting customer support, I felt like maybe they worked from Jupiter, too. The response times were very long, and the live chat opening times were clearly more convenient for European customers.

In Canada, live chat is available from 3 a.m. to 7 p.m. Not exactly our usual gambling time, so you will most probably get your answers when you log in next time. The same applies to email support, so be prepared to wait for answers. I tried out the live chat and I received my answers after I went to bed already. Luckily it wasn't anything urgent.

There is still quite a comprehensive FAQ section, and you will find a lot of useful information there. Clearly, the only reason you would have to get in touch with support is when there is something account-specific that a general answer cannot solve.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

KYC is a standard process for every licensed casino and Jupi also has to follow this procedure. It is a necessary measure in order to prevent underage gambling and money laundering among other reasons.

Jupi Casino has a dedicated page on its KYC policies and you can find all the relevant information there. Depending on your chosen banking method, you might need to provide some extra documents to the casino as proof of payment.

For example, if you make a card payment, you need to provide a copy of your registered and used card. Don't worry, you can blur out the security number at the back and the middle digits in front of the card. In this way, the casino will only verify that this is your card, and your personal card details are kept safe.

You can provide the necessary documents at any time under your own account. This is always a welcome feature in casinos as it speeds up the process of your first withdrawal. I recommend getting verification done and over with as soon as you join the casino.

Jupi Casino is licensed and regulated by the Government of Curaçao. This regulatory body keeps a close eye on the casino and makes sure that everything works as it should. The casino uses strong encryption to keep your personal data safe and things secure.

When it comes to responsible gaming, Jupi Casino still has a long way to go. The only available tool is self-exclusion, which can be set up under your account. The available time periods for instant exclusion are 1, 3 or 5 days. For longer periods and for any other kind of limit, you will have to contact support.

I would have liked to see a greater number of responsible gaming tools. Despite the fact that almost all casinos talk nice about it, very few of them implement the necessary features that players will be able to access easily.

Always remember that gambling is meant to be a form of entertainment for adults. Don't ever gamble more than you can afford, and set your own personal limits. In this way, you can keep on enjoying the good times and avoid gambling becoming a problem.

Jupi Casino is nice, but it may not be the casino of choice for all players. If this is the case for you, then check out these casino reviews.

• Bitcasino: Bitcasino is a minimalistic online casino that focuses on fast and smooth gameplay. This is the polar opposite of Jupi Casino. Here, you aren't bombarded by visual clutter.

Jupi Casino is owned by Famagousta B.V.

Jupi Casino is a safe casino, as it has a gambling license from the government of Curacao.