Casino Universe Review

By Milla Gustafsson. Updated:

Casino Universe review covers the no-deposit bonus, withdrawals, promotions, games, welcome offer, customer service, and more.

1st deposit bonus 125%/C$500 + 50 bonus spins
Bonus code: -
Minimum deposit for bonus C$20
Extra 1st deposit bonus info
Wagering requirements (bonus money) 45x (B)
Wagering requirements (bonus spins) 0x
Maximum bet for wagering C$10
Maximum cash out Unlimited
Basic information
Launch date 09/2020
Minimum deposit C$10
Platform SoftSwiss
Sports betting No
Live casino Yes
Bingo No
Visa
Mastercard
Interac
Online bank transfer
Trustly
Skrill
Neteller
Payz
Paysafecard
+5
Play here » New Canadian players only, 18+. A minimum deposit of C$20 applies. Maximum bet while wagering is C$10. Bonus is only for slots. All bonuses are subject to a 45x wagering requirement. Please gamble responsibly. Full terms and Bonus terms apply.

How the Casino Looks Like

Here is a look at Casino Universe on mobile devices.

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Summary

Casino Universe is a shining star. This online casino packs a solid library of several thousand games, nice bonuses, and plenty of banking options into one neat package.

License: 🇲🇹 Malta

Bojoko rating

This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

4.4

Bonuses

Banking

Games

Support

Usability

Player rating

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Pros:

Withdrawal processed in 10 minutes

Clear game categories

Massive welcome bonus

Cons:

Long response times in live chat support

Deposit Methods

Mastercard Visa Online bank transfer Skrill Neteller Trustly Paysafecard Zimpler Maestro iDEAL Payz InstaDebit Interac iDebit

Withdrawal Methods

Mastercard Visa Wire transfer Skrill Neteller Trustly PayPal Maestro Payz InstaDebit iDebit

Casino Universe Overview

Casino Universe is a stellar online casino launched in the latter part of 2020. With its cosmic design, Casino Universe has been designed to help players find their way around the site with ease.

From the moment you land on the site, you are greeted with its enormous game library, which is powered by big-name powerhouses, including NetEnt, Pragmatic Play, Evolution, and Play'n GO, among many others.

Casino Universe has made sure that it has covered all the bases so players can have access to their favourite games, including slot games, jackpot games, daily drops and wins, card and table games, and live dealer games.

To help you get off to a flying start, Casino Universe has prepared a bountiful sign-up bonus offer for all new players. There are plenty of promotions to keep the fun flowing once you have used up your welcome bonus.

Casino Universe is licensed and regulated by the Malta Gaming Authority, one of the most prominent gambling jurisdictions in the world. Casino Universe also accepts a wide variety of payment methods, including Interac, for your convenience.

Casino Universe has what I would describe as a space theme with a dark background and colourful game tiles that make it visually appealing. Signing up only took a few steps, after which I was ready to start using my account.

The design and usability of this casino are top-notch, making it look very professional and sophisticated. Everything was strategically placed, making it simple to navigate and make my way around the site. I did not experience any lagging whatsoever; moving through the site was effortless and swift.

Play at Casino Universe »

Casino Universe First Deposit Bonus

To help you get started, Casino Universe has prepared a welcome offer that is more convenient for new players. Sign up today and play real money games to receive:

Casino Universe's welcome bonus is a sweet one. Getting an above 100% deposit bonus is a solid starter, and then adding no-wagering spins on that is perfect. While this offer does require a deposit, you can browse numerous deals that include free spins with no deposit from the casinos we have reviewed.

To get this bonus, you need to deposit at least C$20 on your first deposit. While using your bonus, you can only play slots, and the maximum bet size is C$10.

The only downside to this bonus is the wagering, which is a little bit over the Canadian average. Your bonus money needs to be wagered 45x before it becomes cash, while the sweet spot is 35x, in comparison.

The best part of this bonus is the bonus spins package you get. That's 50 spins on Starburst that pay you straight-up cash. These wins have no wagering requirements and no maximum withdrawal limits.

Casino Universe bonus banner

Significant terms: New Canadian players only, 18+. A minimum deposit of C$20 applies. Maximum bet while wagering is C$10. Bonus is only for slots. All bonuses are subject to a 45x wagering requirement. Full terms and Bonus terms apply. Play responsibly.

Casino Universe Promo Code

You do not need to use a Casino Universe bonus code to get this offer.

VIP / Special Promotions

Casino Universe enrolls all new players automatically into the VIP program. In total, there are 12 levels, which players must climb to receive better bonuses, rewards, and goodies.

Compare Casino Universe Bonus

Casino Universe's first deposit bonus compares quite well with the competing offers. By offering more than a 100% deposit bonus, the casino exceeds the very common bonus of doubling your deposit.

The max value of C$500 is not the biggest bonus compared to casinos like QuickSlot which offers up to C$1,500 worth of bonus funds.

Comparing the playthrough requirements reveals that Casino Universe has above the industry average requirements in place. The standard is 35x wagering, but this operator requires the bonus to be wagered 45x.

How does Casino Universe's bonus compare to other welcome bonuses? Pick a casino by using the magnifying glass and see for yourself.

Bojoko rating 4.4
1st deposit bonus 125%/C$500 + 50 bonus spins
No deposit bonus -
Min. deposit C$20
Wag. req. (bonus) 45x (B)
Wag. req. (spins) 0x
Max cash out Unlimited
Bojoko rating 3.9
1st deposit bonus 100%/C$500 + 50 bonus spins
No deposit bonus C$5
Min. deposit C$20
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 25x
Max cash out C$5,000

Casino Universe Game Suppliers

Leading companies, like Playtech and Pragmatic Play, are included in the list of game providers at Casino Universe, so there is no shortage of quality slot games here. Read more about some of the big online casino game providers here.

Yggdrasil Betsoft iSoftbet Quickspin Endorphina Playtech Pragmatic Play
Playtech Pragmatic Play

There are more than 3,500 casino games available in different shapes and forms. You can find a massive collection of online slot games, jackpot games, card and table games as well as live dealer games.

To help you navigate the mammoth game library, you can either search for games by game supplier or else by name.

The games are powered by leading game powerhouses, including NetEnt, Red Tiger, Play'n GO, Quickspin, and Betsoft, among many others.

If you are a big slots fan, you have plenty of games to choose from, including Reactoonz 2, Sakura Fortune, Starburst, and Book of Dead.

If you want to try your hand at winning a jackpot, you can do so at games Jackpot Raiders, Divine Fortune, Holmes and the Stolen Stones, Dr Fortuno, and Fruit Bonanza.

You can also avail yourself of various RNG games, including Blackjack, Roulette, and Baccarat.

The games section is really well put together. There is a search bar where I was able to search for games by name and filter games by provider, which made it a whole lot easier. Games were put in categories: slots, jackpot games, live casino, and poker games.

Under slots, I came across some interesting titles like Reel Rush 2, Wolf Gold, which is one of my favourite ones, Dragon's Fire, and the famous Gonzo's Quest. There was an option to play the games for fun, which I liked. I must admit that this casino has a very big game collection, especially for slots.

Desktop Game Information

  • Games: 3800
  • Slots: 3500
  • Table games: 80
  • Jackpot games: 150
  • Crash games: 1

The number of games is an estimate at the time of this review and may change as new games are added.

Players who are looking to spice up their gaming session can head to the Live Casino, which is powered by leading game suppliers Playtech and Pragmatic Play.

You can find the full collection of live dealer games, including classic titles as well as modern game shows.

You can try your hand at games such as Live Blackjack, Live Roulette, and Live Baccarat. These games are available in different variations and bet sizes.

Alternatively, you can join one of the many game showrooms, such as Crazy Time, Dream Catcher, and Monopoly Live.

Live Game Information

  • Total number of live casino games: 260

The number of games is an estimate at the time of this review and may change as new games are added.

If you fancy gaming on the go, you'll be pleased to learn that Casino Universe was created with a mobile-first approach. This means that there are no cumbersome mobile casino apps to download.

You simply need to browse the site from your phone or tablet's web browser to pick up where you left off.

There are hundreds of games to play, and you can take advantage of a variety of promotions on offer.

Using my Android phone, I was able to access this online casino using the Chrome browser, and to my surprise, it actually opened pretty well without any hurdles. The site runs smoothly on mobile just like it does on desktop.

I was able to contact customer support on my phone and also try out a few games where the quality of the graphics and sound was top-notch all through. This casino is optimized for Android and iOS smartphones, so an app is not necessary, even though it would have been an added advantage to have one.

Casino Universe accepts a range of fast payment methods once you use your Casino Universe login. The casino only works with the most trustworthy payment providers available.

Immediately after signing into my newly created account, I had the option to deposit my account with any of the numerous options in the table below. For example, Casino Universe is a casino that accepts Skrill deposits.

Also, I must admit that this was one of the fastest withdrawals I have experienced. Once I decided to withdraw, it took only 10 minutes for the funds to reflect in my Payz wallet, which was extremely nice of Casino Universe.

Payment method Min deposit Min withdrawal Possible fees
Visa C$25 C$50 -
Mastercard C$25 C$50 -
Maestro C$25 -
Trustly C$25 -
Neteller C$10 C$50 -
Skrill C$10 C$50 -
Paysafecard C$20 -
Bank transfer C$10 C$400 -
Payz C$10 C$50 -
iDebit C$10 C$50 -
Interac C$10 C$50 -
Neosurf C$10 C$50 -

Many withdrawal methods at Casino Universe allow near-instant withdrawals.

With some banking methods, like bank cards and bank transfers, the withdrawal time is longer.

Here are the estimated transfer speeds:

  • Visa: 1-3 business days
  • Mastercard: 1-3 business days
  • Neteller: instant
  • Skrill: instant
  • Neosurf: instant
  • Bank transfer: 3-7 business days
  • iDebit: instant
  • Payz: instant
  • Interac: instant
  • Instadebit: instant

Casino Universe has comprehensive FAQ pages that cover all relevant topics. However, should you require to get in touch with a member of the customer support team, you can do so via email or live chat.

This casino offers a number of ways to contact customer support. They have 24/7 support via email and also live chat between the hours of 8:30am and 00:00 am CET. I tried contacting them via live chat, which is the easiest way, and was able to get a response approximately 7 minutes after I first made contact. Even though the agent assigned was pretty helpful, I still wish they had a quicker response. In addition to this, they also had a FAQ section on the page which is a great thing.

  • Email support: ✅
  • Live support: ✅
  • Phone support: ❌

Casino Universe is obliged by law to verify all players' age and identity. Casino Universe does checks electronically and automatically.

There is some information that the casino is unable to verify automatically. You may be asked to send in the following documents, but not limited to:

  • Proof of ID (passport, driving licence, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

After creating my account, I had to verify my email first before I could have access to the casino, and therefore I had an email sent to me that asked me to verify. After this, I was able to start using the casino.

Even though they claim it is mandatory to verify documentation before withdrawals, I wasn't asked when I made my first withdrawal. However, later on, I decided to send the documents just to see how long it took. So, I uploaded my Passport and my Bank statement, and within the day, I was already good to go.

Yes, Casino Universe is safe.

Gambling is a form of entertainment that is meant to be enjoyed responsibly at Casino Universe. It is not an easy way to make money, and you should never play with money you cannot afford to lose.

If you start to feel uncomfortable with your gambling patterns, you can avail yourself of the following options:

  • Self-Assessment Test
  • Daily, Weekly and Monthly deposit limits
  • Self-Exclusion

If Casino Universe notices that you are exhibiting signs of problem gambling, the casino will contact you to discuss options such as deposit limits or other restrictions.

There are several other casinos providing different casino experiences. See a few options below and see which one appeals to you.

  • Slotbox: A fun visual design of Slotbox greets visitors to this casino site. Thousands of casino games provide entertainment, and the site is fully mobile-optimised.
  • Tusk Casino: Launched in 2020, this user-friendly and informative casino is perfect for beginners. A tasty welcome offer will start things nicely at Tusk Casino.
  • Viggoslots: Viggoslots draws you in with a lucrative bonus offer, but the main attraction is surely the massive game collection which caters to players of all sorts of preferences.

FAQ

Casino Universe is owned by N1 Interactive Ltd.

Yes, Casino Universe is a safe casino for Canadian players. It is licensed by the respected Malta Gaming Authority.

No, Casino Universe does not currently offer a no-deposit bonus. When that happens, you can find all the necessary information on this page.

About the Author

cover
Milla Gustafsson

Reviewed by:

Milla Gustafsson
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Player Reviews of Casino Universe

User reviews may not always accurately represent the quality of the casino, as they can include fake reviews or disgruntled players leaving multiple negative comments. We aim to filter these out to provide you with a fair summary of genuine player experiences.

Write your own review and read other player experiences about Casino Universe

Bonuses
Appearance & usability
Games
Customer support
Banking
Mobile
0/500

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