ViggoSlots Casino review (CA)

Viggoslots has prepared a true treat for their players and welcomes everyone to the casino with a wager-free package. The total value of the package is up to C$1,000 and you will also get 170 free spins.

It's not every day that we get to see wager-free bonuses and especially not on the very first bonuses we can claim from the casino. The package is also fairly big, so at first, I took a very close look at the bonus terms and the fine print.

I'm happy to say, it really is as good as it sounds. You will be able to claim the welcome bonus for your first three deposits as follows:

• 1st deposit: 100% wager-free bonus up to C$400 + 70 free spins
• 2nd deposit: 100% wager-free bonus up to C$300 + 50 free spins
• 3rd deposit: 100% wager-free bonus up to C$300 + 50 free spins

You can claim one bonus at a time with each deposit. The bonus has 30-day validity so you will have plenty of time to play it. And the best part – no need to worry about wagering requirements.

It's important to note that this kind of bonus comes with certain terms. You can withdraw your winnings immediately, but the bonus amount cannot leave the casino. As an example, if you get a bonus of C$50 and then your account balance reaches C$500. You can withdraw C$450 and the original C$50 bonus amount will remain in the casino.

I think this is a bonus worth taking advantage of. You will have a nice little extra sum to explore the casino with and get a feel of it. Wager-free bonuses are rare treats that don't come along every day, so enjoy them where you can.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$20.
• No wagering requirements.
• Free spins have a C$150 withdrawal limit.
• Spins are credited at the rate of 20 per day.
• Bonus is valid for 30 days.

Please gamble responsibly.

Extra and no deposit spins

You will get 70 bonus spins with your 1st deposit followed by 50 bonus spins for both the 2nd and 3rd deposit. The free spins are credited to Starburst the following day after you made the deposit.

The free spins have no wagering requirements, but they have a C$150 withdrawal limit.

Viggoslots also offers cash spins every Monday to all players who deposited a minimum of C$20 the previous week.

In addition, there is one more interesting free spins offer. The game of the month promotion introduces some of the latest slots. It rewards players who have deposited a minimum of C$100 in a month with at least 10 free spins, and the spins come wager-free.

VIP / Special promotions

Viggoslots has a typical VIP program in which you advance through levels to receive better benefits. You will receive regular gifts and offers as well as additional services.

VIPs are treated like kings and queens here, so if you're on for a longer journey with Viggoslots, it's always a good idea to become a VIP player.

Viggoslots brings a comprehensive game selection to the table with more than 5,000 games from 54 providers. Although their name gives the impression that this is primarily a slots casino, they also offer other games.

There are 4,500 slots to choose from and they include all popular titles such as Book of Dead, Reactoonz, Divine Fortune Megaways, Razor Shark and many more. In addition, there are also some table games, scratchcards and bingo available.

I have no complaints about the quality and variety of the game selection, but the setting could have been so much better. The 5 categories place games on a long list without any specific theme classification or anything to help you browse through the thousands of games.

If you're used to playing popular games, you can find a selection of them under Viggos Favourites. The small selection of 150 most-played titles makes it a bit easier to choose what you want to play.

I lost interest in going through the games quite fast. They are too many and they are not in any kind of order. There is a provider filter which is helpful, but sometimes it's also worthwhile to explore new games. Unfortunately, some of the less-known titles simply drown under the more popular ones.

The jackpots must also be found separately. There are many of them, including players' favourite Mega Moolah. But you will have to find them in the list or use the search bar.

All the games load well and I didn't experience any delays when I was trying out a few of them. But the game lobby could definitely use some touch-ups and modernization.

Desktop game information

• Games: 5000
• Slots: 4500
• Table games: 150
• Jackpot games: 150

The live casino offers an exclusive gambling experience in a live environment. There is a broad selection of table games as well as game shows.

I decided to step into Ezugi's live casino lobby and try out a few tables there. It did not disappoint and I enjoyed the company of other players and the charming croupier. Aside from the single tables, there are also lobbies that offer a more extensive selection of the most popular table games.

For example, inside Ezugi's casino lobby, I found 74 tables. There were anything from tens to hundreds of players attending games, so you will definitely not be alone here.

I wasn't happy with the categorization of the other games and the same applies to the Live casino. That's why it's easier to enter a bigger lobby that has been categorized by the game provider. Although the live casino works well, there is still space for improvements on how to make it more user-friendly.

Live game information

• Total number of live casino games: 120

Viggoslots mobile was a pleasant surprise and I liked it much more than the desktop version. The design, which appears quite boring on desktop, got a new shine on mobile. I think it was not only easier to use but also gave a better look to the whole site.

There is no app available, so you can simply access the casino through a mobile web browser. The page loads fast and when you login to your account, all the relevant menu options are at your fingertips. All games are fully mobile compatible and I didn't experience any lags or other issues with them.

If I were to play more on Viggoslots I would definitely choose their mobile version. You are more likely to get better gambling moments there and the overall usability simply beats their dull desktop version.

Banking is made easy at Viggoslots and you will have many methods to choose from. Only cryptocurrencies are missing, but otherwise, you have a wide selection of popular options, such as credit cards and e-wallets.

You can deposit a minimum of C$10, but bear in mind that the welcome bonus requires a C$20 minimum. This is a very reasonable standard limit and makes it easy for anyone to make a small first deposit. With that, it's nice to get to know the casino and see what it has to offer.

The withdrawal limit of C$30 is a bit high in my opinion. Sometimes it can be necessary to withdraw smaller amounts as well, so lowering the limit could be ideal.

Viggoslots promises to handle all withdrawal requests within 48 hours. This might take longer if the account has not yet been verified. Processing time is pretty average, and you can expect it to be ready even earlier.

All payments are handled on a strictly secure connection. Considering the safe and fast payment methods available, banking works smoothly on Viggoslots.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire transfer: 1-3 working days
• Interac: 1-3 working days
• Jeton: 3-5 working days
• Mifinity: 3-5 working days

There is a FAQ section which answers the most common questions. You will find all the basic information here and it's good to go through it before joining Viggoslots casino.

In addition, you have two channels for communication:

• Live chat
• Email

Since this casino focuses more on the European market, the live chat opening times are a bit odd for Canadian players. The support is open from 5 am to 5 pm EST, so you will not be able to reach anyone during evening hours.

I contacted live chat outside of its opening hours and did not receive a reply. However, immediately after 5 am a friendly agent came online and I got support fast. I found customer support knowledgeable and they were able to answer all my questions.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Online casinos commit themselves to following certain rules and regulations set by gambling authorities. One of them is the KYC (Know Your Customer) process which is done to prevent money laundering and underage gambling.

You can verify your account with the following documents:

• Copy of personal identification document
• Copy of utility bill

Additional documents may be requested by the Finance department.

You will need to verify your account at the time of your first withdrawal request at the latest. But Viggoslots also offers the option of verifying your account beforehand. You can simply contact customer support and the KYC team will send you instructions on what to do.

I always recommend getting verification done as soon as you join the casino. This will make it faster and easier for you to receive your withdrawal when the time comes.

Viggoslots has obtained its license from the Government of Curaçao which is regulating and monitoring the casino.

The casino has a helpful section dedicated to responsible gaming, as well as a deposit limit tool for your own account. We always recommend setting limits even if you can stick to your budget. Gambling can create serious problems and it's better to control it with the tools given by casinos.

It is a plus that the transaction history is very visible in your own account and you can easily keep track of the time you spend gambling. However, I would have preferred to see a bit more limiting options available. You cannot even take a break and temporarily close your account unless you contact customer support.

Viggoslots recognizes responsible gaming but it could have done a bit more to bring it to its players' knowledge. Generally, gambling is viewed as positive entertainment, but it can sometimes become too significant in a person's life. I believe more in casinos that have all the limiting options readily available, so that players can set them at any time without contacting support.