Slotbox Casino review (CA)

New players are greeted with a fairly big bonus package. There is a total of C$1,000 + 100 bonus spins up for grabs.

But first, as a special bonus for Bojoko users, Slotbox gives you 25 free spins for just opening an account! Go to the casino from the green buttons on this page and the bonus is yours.

Your welcome bonus is divided into three parts, and naturally come with your first three deposits you make.

• 1. deposit: 100% bonus up to C$100 + 100 bonus spins
• 2. deposit: 50% bonus up to C$200
• 3. deposit: 25% bonus up to C$700

The spins are credited to you in batches of 10 per day for ten consectuvive days.

The bonus offer is a fairly common one, though the total bonus money is nice. The only downside there is that the bonus percentage drops the further you go requiring larger and larger deposits.

When we look at the bonus terms, we see another weak point, and that is bonus wagering. Slotbox requires you to wager your deposit and bonus 35 times before you can withdraw anything you have won with the bonus. The spins have a 35x wagering as well. This is noticably over the industry standard and makes cashing out more difficult.

Apart from that, the bonus comes with very standard boiler plate terms. There are no hidden surprises or anything like that.

All in all, this deal is a good way to get to know the casino. The bonus is forfeitable, so you can withdraw your real money wins even if you have bonus funds waiting.

Significant terms and conditions

• New players only, 19+.
• Minimum deposit: C$20.
• Wagering requirement: 35x (bonus + deposit).
• Max bet while wagering: C$5.
• Spins are credited at the rate of 10 per day.
• Bonus is valid for 30 days.
• Unused bonus spins expire in 24 hours.

Please gamble responsibly.

Extra and no deposit spins

When you take your first deposit bonus, you will also get 100 bonus spins.

These spins are credited to you at the rate of 10 spins per day for the next 10 days. Each batch is for a different popular slot.

The spins must be used within 24 hours and they have a 35x wagering requirement.

VIP / Special promotions

Slotbox runs a very basic VIP program that rewards you for playing. When you play on the casino, you earn SB coins. These coins can then be redeemed for rewards, like extra spins or cash.

When you play, you also gain levels. The better your level is, the better value you get for your coins.

Even though the name might imply it, Slotbox is not only filled with slots. You have a nice, well-rounded selection of games in addition to slots.

The games library is over 1,100 games strong and comes from some of the biggest names in the industry. You have developers like NetEnt, Microgaming, Pragmatic Play, Play'n GO, Red Tiger, Relax Gaming, NoLimit City, Hacksaw and Slingo on board.

With names like those, you can expect a quality product. The games themselves are wonderful and there are plenty of different themes and game styles. I do suggest you go outside your comfort zone and test new games here. You can find a lot wonderful hits.

Though, the first thing that grabbed my attention was the game categories. On the Slots page, you can find nearly twenty different categories for slots. There are themes, mechanics and types of wins to help you find the slots you like to play.

Even though they have plenty of categories, which again is a great thing, there is one that is a bit hidden. To see all slots, or all games in general, you need to go to Search first and from there click the All Games button. This should be a quick main category, and not stashed away behind few hops.

That being said, the game library makes up for any shortcomings. I had a great time testing out the slots and found no issues while doing so. Everything was smooth and fast, no matter which game I launched.

Also, I did like the fact that the casino can minimize your game window if you need to do anything else on the casino. This way you don't have to close it down and load it back up again if you just need to check something else.

Desktop game information

• Games 1150
• Slots 1000
• Table games 15
• Jackpot games 45

Slotbox provides you with a nice live casino experience. They have games from Pragmatic Play available, which means that they are of great quality. Pragmatic Play is an tough competitor gunning for that best live casino supplier title.

There are over 100 tables ready at your disposal. You can find all the classics, like blackjack, baccarat and roulette, as well as all the lesser known casino games, and of course, game shows.

I do like how the live games are categorized. It makes finding some of the titles very easy. They just forgot to add one category here, which is the aforementioned Game Shows. You can only access those if you know the name of the game, or go through the Pragmatic Play live lobby. Games like Boom City and Mega Sic Bo are left in the dark.

I would suggest you take advantage of the live lobby, which makes browsing games even easier. Just open any title and you can access the lobby from the right-hand menu.

As for the whole play experience, everything is golden. The games are from Pragmatic Play, so you know the stream quality and service is pretty much perfect. Even the technical side from the casino's end was spot on, no lag or no long loading times.

Live game information

• Total number of live casino games: 120

Slotbox shines on mobile. The clean design makes navigating the mobile environment a breeze, and the light-weight page loads up fast.

The Slotbox mobile casino operates fully in your mobile browser, which also means that it is highly compatible with all modern devices. There is no need for an app, as this casino is built so perfectly.

I spent a good while jumping from one menu to the next to see where everything was. I was surprised at how naturally everything tied together and I had no issues finding the different pages, like game categories, account settings, customer support and so on.

Playing was also a treat. As all the modern games are built to be mobile-friendly from day one, it was easy to just pick any game and start playing. Load times were good and the games ran without stuttering.

I had a blast playing on my phone and saw no reason to switch back to the desktop casino. Other sites could learn a thing or two from Slotbox.

Slotbox Casino has plenty of options when it comes to transfers. The casino is crypto-friendly, so you can use both your Canadian dollars as well as your cryptocurrencies.

When it comes to different methods, there is enough to choose from. They have all the basics covered with Interac, credit cards and MuchBetter. Their crypto options also have all the common coins, like bitcoin, lite, ethereum and ripple.

The minimum deposit is C$10 across the board. This is the gold standard and good place to be. Smaller limits make make it easier for players to only play with what they feel comfortable, and not be forced to do more. The withdrawal limit is C$20, which is something that could be improved.

Slotbox takes pride in paying out wins every day. This means that you don't have to wait long to get your withdrawal request processed. Obviously, the chosen withdrawal method also affects how long it takes for the money to land in your pocket.

Slotbox Deposit methods

Slotbox Withdrawal methods

Slotbox Withdrawal times

• Wire transfer 3-5 working days
• MuchBetter 1-2 working days
• Interac 1-3 working days
• Bitcoin 0-1 working days
• Ethereum 0-1 working days
• Litecoin 0-1 working days

Slotbox customer service helps you if you need anything. They start you off with a simple FAQ, which has all the basics covered. Nothing too fancy, but most questions are dealt with there.

If you need any more help, the Slotbox customer support team is there for you. You can contact them via:

• Email
• Live chat

Live chat is open from midnight to 9 pm EST. It is obvious that these times are more aimed at European players, but it's not the worst. I would wish the chat would be open a little later, especially if you are a night owl and you don't live in the eastern provinces.

When I tested the chat, I was greeted by Victoria in a matter of seconds. The wait time was basically non-existing and my question was answered right away. The service was polite and I was out of the chat in about one minute. Top-quality service if you ask me.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As a part of the gambling regulations and laws, Slotbox Casino needs to know who their customers are. This is done to prevent money laundering and underage gambling.

You start the process when you sign up and provide the casino with your information. The sign up sheet is split up to easy questions and the whole thing is very straightforward.

Eventually, Slotbox will require you to send them verifying documents as proof of these details. These documents may include the following:

• Proof of identity
• Proof of address
• Proof of deposit

You can upload them in your My Account settings under the Verification tab. Unfortunately, you can't send the files until you are asked. I always prefer to verify my account as soon as possible, so my withdrawals are processed faster.

Slotbox Casino has a Curaçao gambling license, and follows the rules and regulations set by the Government of Curaçao.

The casino does promote safe and responsible gambling, but they do leave a lot on the shoulders of the player.

You can find a Responsible Gambling page, which does give you a fair amount of information on problem gambling and what steps you should take should you need it.

The biggest issue is that the casino doesn't really help the player to stay in control. They only allow you to temporarily lock your account and take a time-out.

This is one thing that I would like to see Slotbox heavily improving. Gambling can be very harmful and players should be given tools to control their deposits, losses and the possibility to permantly exclude themselves.

Slotbox does provide you with the names of external help services that can aid you if you need to talk to someone about your gambling. Again, they don't even provide links, which feels cheap.