Unfortunately, we are no longer promoting Casino.com to our readers as the site operator, Manson Group, has been shut down. We suggest you check out some of our other brands. You can find deals for the top online casinos in Canada here.
You can read on to see what Casino.com was like or check out some of our other brands below.
New Canadian players only, 18+.
Minimum deposit for bonus C$10.
Wagering requirement 35x.
Max bonus amount C$200.
Time for wagering requirement: 30 days.
Bonus spins have to be activated in 7 days.
Bonus spins expire in 24 hours after activation.
No wagering requirements for bonus spins.
Full terms and Bonus terms apply.
New Canadian players only, 18+.
The minimum deposit for bonus: C$10.
1st deposit bonus: 100% bonus up to C$1,000 + 100 bonus spins.
Spins are allocated at 10 spins per day over 10 days.
The spins are valued at C$0.10.
Bonus and winnings on spins have a wagering requirement of 35x.
Max bet: C$5 per spin or C$0.50 per bet line.
60 days to complete the wagering.
Bonus can be forfeited at any time.
Offer not available in Ontario.
Full terms and Bonus terms apply.
How Does Casino.com Look Like
Here is a look at Casino.com on a mobile device screen.
Summary
Casino.com is one of Canada's hottest gambling domains. It's home to hundreds of top-rated slots, several of the industry's biggest bonuses, and massive progressive jackpots. Throw in an action-packed Live Casino and some solid customer support, and you have what many consider to be an amazing online casino.
Licence: 🇬🇮 Gibraltar
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Apart from the actual games and services, Casino.com's big draws are its age and online presence. It has been around since 2007, which, in online casino terms, is an old site. Also, having a domain literally called Casino.com, you can't get any more straightforward than that. They have designed the site to be the de facto online casino.
The home page has some of the favourite characters gamers love with a nice intro to your bonuses. A good first impression and easy direction to grabbing bonuses. The front page has some beautiful graphics and the option to 'Play Now' with easy instructions on how to start your journey at Casino.com. The Canadian version of the site prominently displays that it offers Interac as a payment option. I thought that was pretty intuitive, actually.
Not only will you enjoy the variety of games at Casino.com, but you can be confident that your details will be secure. Casino.com makes sure that you have a fun and entertaining casino experience while taking your privacy and security very seriously.
The site offers crisp, moving graphics. However, it wasn't always easy to find what I was looking for. Navigating games was a bit sad, and even finding customer support or account verification took more digging than necessary.
Casino.com First Deposit Bonus
Casino.com has a massive bonus package available, and it all starts with the following bonus offer:
1. deposit: 100% bonus up to C$250 + 200 bonus spins
When you start playing on Casino.com, you get to enjoy their massive bonus offer. Casino.com gives all new customers an amazing welcome package, which has bonus money and free spins galore.
Get a total of C$1,000 of bonus money and 200 free spins!
That is a hefty sum, and here is how it translates to your actual deposits:
1. deposit: 100% bonus up to C$250 + 200 spins
2. deposit: 100% bonus up to C$250
3. deposit: 100% bonus up to C$250
4. deposit: 100% bonus up to C$250
After depositing, you are eligible for 200 bonus spins as well. All bonus spins can be played on any of the Age of the Gods slots series games. You get 40 spins when you make the first deposit and then 20 spins per day for the following eight days.
Now, this is something you don't see every day. Most casinos drop the bonus percentage after the first deposit, but not Casino.com. Here, all your four eligible deposits are doubled.
When it comes to the small print, we are looking at a fairly competitive bonus but not quite hitting the industry standard. The bonus money and spins have their own terms for wagering and limits.
The wagering requirement and win cap for the spins are 20x and C$100, which is fine. The wagering is better than the average, but the cap is a bit restrictive. As there are so many bonus spins available, that cap is something you might reach.
As for the bonus money, that has 40x wagering and a C$10,000 cap. This one has it flipped, the wagering is slightly worse than the industry average, but the cap is now big enough that it won't be an issue.
All in all, the bonus is good. It could be improved by slightly tweaking the wagering and limits, but those aren't as horrible as they are now.
Just note that some deposit methods, like prepaid vouchers, are excluded from the promotion.
Significant terms: Minimum deposit: C$10. Max winnings with free spins: C$100. Max winnings from bonus: C$10,000. Wagering requirement for free spins: 20x. Wagering requirement for bonus: 40x. The Welcome Bonus and free spins are only available to players depositing via Card (Credit or Debit), Bank Transfer, Banking Methods. Digital, prepaid and voucher cards are excluded from the promotion. Full terms and Bonus terms apply.
Casino.com Promo Code
There is no need for a bonus code to claim the Casino.com offer.
Compare Casino.com Welcome Bonus
Casino.com's welcome bonus rates fairly well when compared to Canadian casino bonuses. While the first deposit bonus, up to C$250, could be higher in and of itself, the casino does offer an overall package worth up to C$1,000 in bonus funds.
Ideally, players would obviously prefer a no wagering bonus, and some casinos, like Betroom24, opt to implement some small playthrough requirement. Compared to this, Casino.com's wagering requirement of 20x for its bonus spins and 40x for the bonus funds can't quite compete.
How good is the Casino.com first deposit bonus when put to the test? Compare the bonus with a casino of your choice and see who comes on top.
NetEnt, Playtech, and Pragmatic Play are some notable big players whose games Canadian players get to enjoy at Casino.com.
+5
Casino.com had an issue for the longest time, with their game library being very limited. They started by working only with Playtech, which meant that you had basically every type of game available, but the numbers were low. This is now a thing of the past, as Casino.com took a massive leap forward and brought in more and more game providers.
Now, Casino.com has a roughly 2,000-game library from providers like NetEnt, Pragmatic Play, Microgaming, Skywind, Playtech, and Quickspin.
As the library grew, so did the need for filtering and search features. I like how Casino.com took the initiative and started immediately offering tools to make finding games easier. Their home page is full of different categories, and the game page has a filter that lets you choose developers and sort the games even by their jackpot size.
One popular category is the bonus buy feature slots that allow the player to bypass the waiting period to trigger a bonus feature of a particular game. Read more about these games from one of our dedicated games pages.
I'm not a big fan of games opening in a new window. This is not a real problem but a small annoyance when playing. I personally don't see the appeal, and it feels like a remnant from an era when page load times were a bigger issue.
Apart from that, I found playing on Casino.com to be easy and quick. Everything is laid out clearly, and there was no problem getting into games or spinning the reels.
Desktop Game Information
Games: 1950
Slots: 1450
Table games: 60
Jackpot games: 105
The number of games is an estimate at the time of this review and may change as new games are added.
Casino.com's live casino tables are provided by Playtech. They are a versatile software company that has a little bit of everything.
Playtech's style in live games is very matter-of-fact. This means that the games aren't really unique or exceptionally clever; they are just solid casino games. Playtech has brought in more game shows for some flair, but they do have some way to go to beat the bigger dogs.
You get all the classics on Casino.com, like roulette, blackjack, baccarat, sic bo, poker, and of course, live shows. The initial live casino game list only shows some of the games, so just know that there are more. If you open any game up and hop on to the lobby from within the game, you get a bigger list.
I had no problems loading any live tables up. The games were quick, and the stream quality was excellent. Once again, I would have preferred if the games didn't pop up in a new window, but it is what it is.
Live Game Information
Total number of live casino games: 125
The number of games is an estimate at the time of this review and may change as new games are added.
I like the mobile version from the browser. It has a lot of plusses to it, including subheadings. You don't sacrifice anything here, either. Everything is accessible, and the graphics are just as stunning. The site runs well other than a lag when signing in. I played the live casino Quantum Roulette and experienced no interruption.
The Casino.com mobile app can be downloaded directly from the website.
I decided to install the casino as the option was there. I didn't see the point of downloading it when the mobile site works seamlessly from the browser of my Samsung anyway. As this install wasn't coming from the Google Play store, my security wasn't happy. I installed it anyway, as this is a trusted casino with trusted software.
The mobile app looks almost identical to the browser casino. The only big difference is that your account info is on the bottom menu rather than on the top, and that's about it. For me, the mobile browser was even faster to use, so I didn't feel like I needed the app at all.
In the Cashier section, there was a long list of payment options. Casino.com has a nice array of different methods for every need. You have your cards, online transfers, prepaid vouchers, and such.
The minimum deposit changes depending on the method you choose. It can be as low as C$10, but for example, Interac has a C$25 minimum. This is something that I always find a little annoying, but I guess it is better than all having that flat high limit.
The minimum withdrawal also changes depending on the transfer method. MuchBetter has a minimum of C$15, Interac has C$25, and wire transfers go as high as C$50. So, pick your deposit method accordingly so it doesn't limit your withdrawals.
Casino.com does reserve up to 3 business days to process your withdrawal request. Most of the time, it doesn't take that long, but you need to be aware that it might. The more you play and the higher the VIP level you are on, the faster the processing time is.
On average, Casino.com withdrawals take 2 business days.
The three days the casino reserves to process withdrawal requests is not ideal. This is an area that has plenty of room for improvement. Browse our list of casinos with instant withdrawals for better alternatives.
Here are the estimated withdrawal times for Casino.com.
Mastercard: 2-3 working days
Visa: 2-3 working days
Maestro: 2-3 working days
Wire transfer: 3-5 working days
Interac: 1-2 working days
MuchBetter: 1-2 working days
Payz: 1-2 working days
One thing that Casino.com prides itself on is its customer support. They want you to feel safe and secure, knowing that if you have any questions, they are there for you.
Casino.com has a nice FAQ to start with and a 24/7 help service with live chat, and you can email or call two different numbers, one of them being a toll-free number.
I had to talk to customer service because I was having issues with depositing money into my account. My question was answered quickly, and I got a sound solution. I also like that I received an email when my attempt to use Mastercard didn't work. The email had a button that led me to live chat. Nice feature.
Email support: ✅
Live support: ✅
Phone support: ✅
Casino.com is operating under industry regulations and, therefore, is asking all players to verify their accounts before withdrawals can be made. Players will need to provide the following documents:
Proof of ID
Proof of address
Proof of payment method
I didn't have to give the casino documents or any form of verification upon my first deposit. I did it on my own time to speed up the withdrawal process when the time came. Documents are submitted by easily attaching documents in the sections they have laid out. You just click on the + symbol and upload documents in various forms. I used PDF and JPG. They loaded quickly and easily.
The account verification system is extremely easy to use, which is something I like to see. I always praise casinos for simple and intuitive verification systems, as this is something players trip up on most often.
I received messages in my email stating it would take up to 72 hours to verify. I received approval the next day, and in the end, I was verified within 24 hours.
Yes, Casino.com is safe.
Casino.com operates under a licence from the Gibraltar authorities. This licence means that the quality of the casino is good – and not its games this time, but its safety.
Casino.com has SSL encryption, which is used by banks and protects your personal and financial info from third parties.
They also provide you with tools to limit your gambling and can quickly direct you to external help services should your gambling ever become a problem.
We have handpicked a few alternative casinos that might provide a different casino environment than what Casino.com has to offer. See whether these appeal to you.
Casino Classic: This is not a misnomer. For once, the name of the casino reflects what players can expect from a casino site. Launched in 1999, this is a long-standing but solid online casino for Canadians.
Pledoo Casino: With its bright outlook, Pledoo stands out with its visual design but also hosts several thousand high-quality casino games for all types of gambling activities.
Rolletto: Since opening in 2019, Rolletto has a bit of everything in terms of casino entertainment. Slots, live dealer games, and sports betting are all available under one Rolletto roof.
FAQ
Casino.com is owned and operated by Mansion Europe Holdings Limited.
Yes, Casino.com is safe for Canadian players. The casino operates under a licence from the Gibraltar authorities.
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimization, and to teach the world to play better.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
