BitBet24 Casino review (CA)

New players are immediately greeted with a nice Welcome Bonus.

When you create your account, you lock the bonus offer you want at this point. Even if it is a bit early to ask, it's not a hard decision to make. Simply ask yourself, are you going to use crypto, and then are you going to play on the casino or bet on sports.

The Welcome Bonus for casino is:

• 100% bonus up to C$500 + 250 bonus spins

This is a fairly straightforward bonus offer. We've seen these before and it doesn't do anything unique. That being said, it is a big enough offer that most people will get their fill out of it.

The bonus naturally comes with terms and conditions. The biggest of these is the wagering requirement, which is 40x for both the deposit and the bonus. This is a lot, there's no doubt about it. If you would cut it in half, it still would be just above average.

Fortunately that is the only harsh term there is. Other than that, you just can't bet with more than C$2 when wagering the bonus and you need to complete it in 7 days.

Now is this a good deal or not? That is a very good question, and comes down to the reason you want the bonus. If you just want it to play some more and get to know the casino, then it's good. It is just a difficult offer if you want to withdraw anything from it.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$10.
• Wagering requirement: 40x (deposit + bonus).
• Max bet: C$2.
• Maxi bonus win: C$1,500.
• Wagering period: 7 days.
• Wagering limited to slots.

Please gamble responsibly.

Extra and no deposit spins

New players will get a nice pack of extra spins with their first deposit. When you make a deposit of at least C$10, you will get:

• 250 bonus spins for Aloha King Elvis and the Book of Cats

These spins have a 40x wagering requirement and you have 7 days to complete it before they expire.

VIP / Special promotions

All players are enrolled in the Loyalty Program when they sign up.

As you play, you earn experience points and diamonds. The experience will move up levels, and the diamonds can be then converted to money. The higher your level, the better conversion rate you get.

There are a total of five levels, and you can check your Loyalty Meter in your account details under the Loyalty tab.

BitBet24 is a massive casino. Simply put, you will never run out of interesting slots, casino games or bets here.

There are over 6,500 games in total and a sportsbook on top of that. That right there is a huge number, though not quite the biggest in the industry. Still, you could try out two new games a day and it would take over 9 years to go though every single one.

So, we know that the quantity is there, but how about the quality? They have brought in games from multiple developers, some of those even known to be one of the best in the business. Microgaming, Betsoft, Pragmatic Play, Leander, Big Time Gaming and so on. These game houses are known for their high-quality products.

Even though the filter tools are good when compared to many other sites, I would have liked to see even more categories and feature filters. When you have this many games, simply filtering in only things like Jackpot games is not accurate enough. Even the smallest categories have hundreds of games.

All in all, BitBet24 Casino has an amazing selection of games, and I for one had a blast trying these games out. There's no denying it, here you get to play some of the best games ever released. They have built their casino to be a one-stop-shop for online gambling, and have succeeded in it.

Desktop game information

• Games: 6500
• Slots: 5200
• Table games: 220
• Jackpot games: 415

Live casino is an important part of every modern online casino, and BitBet24 is not skimping out here. You are in for a good time with these titles.

The games are provided by Pragmatic Play, Vivo Gaming, Lucky Streak and Asia Gaming. These developers are focused more on the classical side of casino games, so the vast majority of the games are table games.

In the Live Casino section, you can find three major categories, Blackjack, Roulette and Baccarat. Within those, there are a great number of different tables of varying sizes and rule changes. You can also find amongst them live lobbies, where there are even more tables and games.

The organization is a double-edged sword. In part, it is really well executed and finding those games are easy, but it's not perfect. If you want to find anything else than these three game styles, you are out of luck. Games like Sweet Bonanza Candyland are nowhere to be seen. BitBet24 needs an additional category for those tables to make things easier.

When it comes to the quality of tables, that is where BitBet24 shines. The developers that are onboard are good and their tables have enough unique themes to keep things interesting.

It is worth mentioning, that some lobbies and tables are not available if your account doesn't have any funds. Usually you can check the tables before depositing, but here, no dice.

Live game information

• Total number of live casino games: 450

BitBet24 mobile casino is a as big as their desktop casino, but fits right in your pocket.

The mobile site is built to be used directly in your web browser, and there are no apps to download. This might not be the best option for a site this big, as I did notice some slight performance issues. Having an app could fix those and make the exprience a bit smoother.

The issues I had were some slowdowns while pages were still loading up. It felt like they were not perfectly optimized and did too much heavy work straight away. This wasn't a big deal, but something you won't usually experience, which is why it was so noticable.

BitBet24 mobile casino follows the same visual theme and layout as their desktop site. This time though everything can be found under the left-hand menu.

The mobile site does have certain odd choices with what is worth showing to the player first. For example in the Casino section, you will see Recent Wins banner before you even get to see any games. Not really my preferred order.

When you do go deeper and choose subcategories, like slots, you are shown nothing but the games, which is the normal way of doing things.

In general, this is a good mobile casino. I would probably prefer to see it run in an app, which is not something I usually say, as that would be a more optimized solution. That being said, I was perfectly happy using a browser.

BitBet24 is a crypto casino, but they haven't forgotten about players who want a more traditional way of transfering money.

Canadians have basically two options when it comes to deposits and withdrawals. You can either use Interac or cryptocurrencies, like bitcoin, ethereum, doge or lite.

The minimum deposit and withdrawal are both C$10. This is always a good sign and it does give players some more breathing room. You are not forced to play more than you want when you can deposit and withdraw even small amounts.

One thing that I don't really like about BitBet24 is how much leeway they reserve when it comes to questions of time. Most withdrawal requests are handled quickly, but just in case, they say that it can take up to 72 hours. Add to this some KYC verifications and the actual transfer time, and you may have to wait a while to get your money.

Depositing methods

Withdrawal methods

Withdrawal times

• Cryptocurrencies: 0-1 working days
• Interac: 1-3 working days

BitBet24 loves their customers, but support is not a place where this shows. They do have a support system, but it's not as easy and smooth as it could be.

You can contact the customer support via:

• email
• phone

BitBet24 phone support is located in Latvia, which makes calling them a bit of a chore. I do suggest you use the email support, even though it is slower.

The casino estimates that the answer time for emails is 24 hours. This may be true occasionally, but I got an answer much quicker than this. Maybe it was because I asked some easy questions that didn't take much of an effort to answer. All I know is that I got a reply in just over an hour.

Customer support is clearly a weak point of BitBet24. Adding live chat support would make a huge difference here, especially if it would be one that is open around the clock.

• Email support: ✅
• Live support: ❌
  
• Phone support: ✅
  

Following the laws and regulations regarding online gambling, BitBet24 need to know who their customers are. This process is known as the KYC process, and it is an important part of responsible gambling.

Though, creating an account works a bit differently here than on other casinos. On BitBet24, you just need to enter your email and verify it to log in. You can even deposit using cryptocurrencies without any additional information.

If you do want to use Interac, you need to provide the casino with all your personal information, just like on any other site. After you have filled in your details, the option to deposit opens up.

If you wish to complete your verification, you can upload the required documents as proof form your account settings. Under the Verification tab, you can find a place to send in your proof of identity.

All players will eventually have to complete the KYC process and send the verification documents. Usually this is triggered by a combined withdrawal limit, but sometimes the casino will just require those at random.

BitBet24 Casino is licensed and regulated by the government of Curaçao.

The casino is built with strong encryption and your data is well protected. This means that prying eyes will not be able to see what you are doing and your account is secured against attacks.

Responsibility is one aspect where BitBet24 has a lot of room to improve.

Their Responsible Gambling page is literally three paragraphs long and doesn't really cover anything, offer anything helpful or direct players to anywhere that could be helpful.

BitBet24 does talk avout setting deposit limits and possibly excluding yourself if you need to, but that's about it. There isn't a place where you can set these limits yourself, but rather you have to reach out to the customer support.

This is not a good thing and I was not happy to see this kind of an attitude towards gambling related issues. Everyone knows that gambling can be harmful, and it is the casinos' responsibility to help those players.