Wunderwins Casino review (CA)

New players are greeted with a hefty bonus package on Wunderwins. You get a three-tiered bonus package with a total of C$1,650 in deposit bonus and 300 bonus spins.

The bonus is divided to your three first deposits as follows:

• 1. deposit: 100% bonus up to C$550 + 100 bonus spins
• 2. deposit: 200% bonus up to C$500 + 100 bonus spins
• 3. deposit: 300% bonus up to C$600 + 100 bonus spins

The free spins are wager-free and are credited to you in batches of 20 per day for 5 days.

Wunderwins welcome bonus package sure is big, there's no questions there. But every time you see a massive bonus, you always ask, what's the catch.

Here, the first great thing is that the bonus spins have no wagering requirement, so what you win from them is paid in cash. But, those come with a withdrawal cap of C$100 per bonus. An annoyance for sure, but nothing bad.

Then we are going to look at the deposit bonus, which does come with a wagering requirement. Those vary between offers, but are 30x, 25x and 25x for the bonus sums, which is actually very good. The standard is 35x, so these are much easier to wager.

Other than that, all the terms are just boiler-plate stuff. There is a C$5 max bet while wagering, certain games don't work for wagering, and so on. These are good to check, but there are no surprises there.

Wunderwins welcome bonus package is great. It's big and the terms are good, so I would suggest you grab this deal.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$20.
• 1. deposit wagering requirement: 30x.
• Bonus spin wagering: 0x.
• Maximum withdrawal from spins: C$100.
• Maximum bet while wagering: C$5.

Please gamble responsibly.

Extra and no deposit spins

Wunderwins gives you a total of 300 bonus spins when you make your first three deposits divided equally among them.

The spins are credited in batches of 20 per day for each bonus offer.

Bonus spins have no wagering requirement, which means you win actual cash from them. They do have a C$100 maximum withdrawal limit.

VIP / Special promotions

Wunderwins offers a traditional loyalty program with 12 levels you can climb by playing on the site. Each level grants you an increased cashback percentage, with the highest level giving you a whopping 25% weekly cashback.

The cashback is credited weekly on Saturdays and has to be wagered once in order to be converted to withdrawable funds.

Wunderwins is packed with great slots from multiple suppliers. There are over 3,000 games in total, so you have a lot to choose from.

They have brought in big names like Microgaming, Yggdrasil, Pragmatic Play and Betsoft. This means you get a lot of popular titles in the mix with a lot of lesser known, but more unique games.

When I jumped to the casino and started browsing the games, I was pleasantly surprised at what was on offer. There are tons of great slots, as well as big jackpots from Microgaming, including Mega Moolah.

The games themselves are a strong suit of Wunderwins, but the organisation is not. They don't seem to have enough categories or filters for what players usually want. Even jackpots don't have a category of their own, and you need to use the search by name feature to find them.

I do like that they have tried to stand out by having high volatility slots as their own section, but that shouldn't be such a high priority. Get the basics right first and then do the unique stuff.

One saving grace is the developer filter. This is a lifesaver here. You get to explore all those suppliers you don't usually see and try out what they have released. This is a feature I would like to see on every single casino.

If you know what you like to play, or enjoy browsing for interesting games, then Wunderwins works for you. The library of games is massive and the titles are good, simple as that.

I enjoyed my experience here. Wunderwins stands out from the competition with high-quality products, a large catalogue and with fast servers, but could improve the categorization and filters.

Desktop game information

• Games: 3200
• Slots: 3000
• Table games: 75
• Jackpot games: 50

When it comes to live casino games, Wunderwins relies on a tried and true method. Team up with Pragmatic Play and let them provide your players with all the live games. Simple solution that works.

You can find over 100 live tables on Wunderwins ranging from blackjack to game shows, from roulettes to Andar Bahar. The library is varied enough to keep everyone interested. There are enough classic tables with different wager levels for those who wish to play seriously, and enough fun game shows for those who want some social entertainment.

When you open the live casino section on Wunderwins, you won't see all the games. Some tables are hidden in the Pragmatic Play live lobby, where you can find every option. This may seem like a pointless extra step, but I prefer it this way. The big reason is that you don't need to go browse dozens of blackjack and roulette variants to get to the game you are looking for.

Just like you would expect from Pragmatic Play, all the games work well. The stream quality is high and I was always quickly connected to the tables.

Live game information

• Total number of live casino games: 120

Wunderwins is a highly compatible casino on mobile. As they don't use a dedicated app, you can play on any modern device. Just open the site up in your web browser and that's it.

Picking a game, loading it up and playing is a piece of cake. The technical aspects are one of the strong point in this casino, as everything simply worked right the first time. I had no issues loading games and didn't experience any lag on slots or live games.

The same was true for handling my account stuff, like depositing, withdrawing or fiddling with my limits.

Even though playing on Wunderwins mobile casino is easy, the casino design itself could use some work. One thing that bugged me was the fact that the top menu didn't float with the screen, but stayed at the top of the page. If you wanted to check your account info or even deposit when you were browsing games, you need to scroll all the way back up to do so. This felt so old-fashioned and clunky. It was a bit odd for a Gammix site, which normally are smoother.

Wunderwins throws a wide net when it comes to deposit methods. Canadians have plenty of good options to pick from and all are fast and secure.

The next great thing I noticed was that the minimum deposit is only C$10. This is not the absolute smallest available, but a very good spot to be. Small minimums make playing easier, as you don't have to make large deposits if you don't want to.

As for the withdrawals, the list of options is much more limited. That is not a problem per se, as those are broad methods that should work for everyone. Interac and wire transfer alone should cover basically every player. The bigger problem is the minimum withdrawal, which is C$30. I would like to see them get this lower, as it makes it hard to cash out for players who like to play with smaller bankrolls.

Wunderwins reserves 2 days to process all withdrawals. It seems that they often are much quicker, but I would guess this is set so high so they won't get any complaints during busy times. You may also get extra delays if you still need to complete your verification process.

Depositing methods

Withdrawal methods

Withdrawal times

• Interac 1-3 working days
• Jeton: 1-3 working days
• Mifinity: 1-3working days
• Wire transfer: 3-5 working days

Wunderwins customer support is there to help you. You can start off by checking out the FAQ section. There are some basic answers to the most common questions but nothing too in-depth.

If you need to contact the customer support, you can do so via:

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

What I found lacking was a dedicated support page. Now the only visible sign of any help is the live chat bubble in the bottom corner. Yes, we have all been made aware that it is where you get help, but I'd like some more information. For example, finding out that the live chat support is available between 5:00 - 18:00 EST is not something they advertise.

As for the help itself, that is where Wunderwins shines. I popped open the live chat to ask a couple of simple questions about the casino. I got a hold of an agent in seconds and they were able to provide me with answer in no time. The service was polite and fast, just the way I like it.

Wunderwins casino has a gambling license from the Kahnawake Gaming Commission. This is one of the local options for casinos that serve Canadian players.

In accordance to the regulation, Wunderwins needs to know who their customers are. You have to provide them with accurate information when you sign up, as those will be verified later on.

The casino will ask you at any point, or when you make withdrawals at the latest for the following:

• Proof of identity
• Proof of address
• Proof of deposit

What I would have liked is the option to send these documents on my own, and not just when I'm asked. This way you could have gotten it all over and done with right away.

Fortunately, the verification process is generally a quick one. You should be verified in less than 24 hours if there are no issues with your documents.

Responsible gambling and customer safety are important factors for Wunderwins. Their goal has been to create a safe gambling environment for everyone.

In addition to protecting your data and transactions, they also provide you with responsible gambling tools, which can help you keep control over your gambling. These tools include:

• Deposit limit
• Loss limit
• Wagering limit
• Session length limit
• Take a break
• Self exclusion

We advice that you take advantage of these tools even if you don't have any problems gambling. They are also a good way to prevent accidents.

Should you need more help, you can contact the casino support, who are trained to recognize problematic behaviour. They can then direct you to external help services, like Gamblers Anonymous, GamCare and Responsible Gaming Foundation.