SvenPlay Casino review takes a look at the bonus, games, banking methods, customer support and other features of the casino.
|1st deposit bonus||100%/C$275|
|Minimum deposit for bonus||C$35|
|Extra 1st deposit bonus info|
|Wagering requirements (bonus money)||50x (D+B)|
|Wagering requirements (bonus spins)||50x|
|Maximum bet for wagering||C$5|
|Maximum cash out||Unlimited|
SvenPlay Casino is a very userfriendly casino that has a lot to offer for many gambler types. This all-in-one casino is packed with excellent games from top providers and exciting weekly promotions.
➕ Friendly design
➕ Easy site to navigate
➕ Strong game library
➖ Heavy wagering requirements on bonuses
➖ Slow withdrawal process
SvenPlay is a new cloud-themed online casino with a yellow/blue colour scheme. The name Sven is originally Swedish and the colours represent that as well. Even though the roots go to Scandinavia, SvenPlay is open for Canadians as well and welcomes all Canucks to join this casino with the good welcome bonus package!
Sven is the Old Norse name for "young warrior" and that is what this casino aims to make its players feel from the interface to ease of use.
With a friendly design that simplifies navigation through this site, this casino offers a great environment for casino enthusiasts to enjoy gaming experience. I was able to make my way around this site without much of a hassle, there weren't any annoying pop-ups and distracting ads.
Signing up was easy and only took a few minutes to complete. After filling in my details, there are some amazing bonus offers and promotions that are well displayed on the page and also they work with some of the best software providers in the industry to make sure they have a great game library that even I was super excited to go through.
Other than this they offered a wide range of banking methods and a dedicated customer support section.
SvenPlay's welcome package comes with three parts with each giving you a nice amount of extra to play with.
The game selection is wide and includes the production of the best game suppliers in the industry. There are always high-quality and brand new slots and live games available, in addition to which you can also find betting on this website.play on SvenPlay Casino »
SvenPlay has a welcome bonus that you can claim with a minimum of C$35 deposit:
New players only, 18+. Minimum deposit: C$35. Wagering requirement: 50x (D+B). Bonus duration: 10 days. Max bet with bonus: C$5. Game weightings apply. Full terms and Bonus terms apply. Play responsibly.
SvenPlay welcome bonus offers you a nice bonus for your first deposit.
When you make your first deposit of minimum of C$35, you can get:
This casino sure grabs your attention, but not all in a good way. The initial bonus offer is a standard match bonus up to C$275, which is nice.
The minimum deposit for this bonus to be taken is CA$35 which is a bit much. Here is where I start to have a little discomfort: this bonus is subject to 50X wagering for both the deposit and the bonus. My honest opinion is this is too high for me and I didn't deem this offer worth it. I'd expect this casino to improve on this so as to capture more customers.
Fortunately, you can forfeit the bonus once you claim it.
Please gamble responsibly.
How good is SvenPlay's welcome bonus compared to other casinos? See for yourself and pick a casino by using the magnifying glass.
|1st deposit bonus||100%/C$275|
|No deposit bonus||-|
|Wag. req. (bonus)||50x (D+B)|
|Wag. req. (spins)||50x|
|Max cash out||Unlimited|
|1st deposit bonus||135%/C$351 + 35 bonus spins|
|No deposit bonus||-|
|Wag. req. (bonus)||45x (B)|
|Wag. req. (spins)||45x|
|Max cash out||Unlimited|
When it comes to games in this casino, they have these great games on a white background which makes the colorful game thumbnails pop really well, most of them are slots which is expected. They also work with many of the mainstream providers like NetEnt, Microgaming and many others to ensure they have a diverse portfolio of their game library. Speaking of diversity, I particularly like that this casino has a great game collection of about 1,000 games ranging from slots, jackpots, table games, video slots and video poker.
I was also pleased with the fact that I could filter games by provider and also by category, simplifying the time it would take me to look for my game of choice. Scrolling was super easy and seamless, I must admit.
Under casino games, just next to Book of Dead are Fruit Shop Megaways, and Hyper Strike; these are just some of the great titles I could set my eyes on. I wasn't impressed that I could not try the games in demo mode first before trying them out with real money. I think this casino should provide games in demo mode first so that players can get a feel of the game beforehand.
The live casino had a dedicated section that pretty much keeps the consistency of this casino's great game titles, some of the amazing games here included Live Roulette, Live Speed Roulette, Live Blackjack, Baccarat, among others.
Other than these great casino games, this casino also has a sports category where bets can be placed on games like Tennis, Basketball, Futsal, and Table Tennis, to mention just a few. I actually think that this casino has put in work big time considering most of the competing casinos do not have this.
For those players that enjoy playing live with real dealers, SvenPlay has a versatile live casino section. You can enjoy playing blackjack, baccarat or different types of roulettes with a real dealer.
Speaking of game developers, there are several big names onboard SvenPlay Casino. Evolution, Lucky Streak, Betgames.tv, SwinttLive, Ezugi, All41 and Spribe are among those who are responsible for this amazing selection.
The gaming offerings at SvenPlay Casino are also great on the mobile casino side. You can easily enjoy the benefits of this casino in the browsers of smartphones and tablets, so you don't need a separate app.
SvenPlay offers almost an equal amount of games on the mobile casino side compared to the desktop. All games run smoothly with no problems.
Accessing the site via my smartphone, I noticed a lot of similarities between the desktop and the mobile versions. I was able to access all the sections including customer support, promotions and banking on my mobile without any problems. I am happy with the fact that they optimized this site fully to support Android and iOS devices.
Perusing through the games was seamless, without lags and freezes. Most of the games accessible on the desktop site are available here as well, and the graphics are pretty decent too, also games adapted well to my small screen and fit perfectly, great job to the amazing team for this.
Svenplay offers quite a limited amount of banking methods for Canadian players. I could only get an option for the most common debit cards, Interac, Neosurf, cash to code and AstroPay. It might be worth checking out with customer support if you wish to use another method for deposits or withdrawals.
For me, I decided to go with my Neosurf wallet, where deposits were instant and free. Withdrawals, on the other hand, took approximately 3 days to appear on my wallet. This was among the longest I have had to wait, more so if you are excited to have real cash on your winnings. Also, you can't have more than one withdrawal request, which I found absurd considering you have to wait for 3 days in order to process a single withdrawal request.
This casino has two possible ways of contacting customer support, by live chat and via email. They can be contacted between 09:00 and 01:00 CET. This is one of the things I did not like about Svenplay, I would like to see an improvement here because that would greatly be beneficial to its customers. I would like to be able to get a response in the shortest time possible most especially if it involves funds.
Contacting them via email can have queries sent to firstname.lastname@example.org and a response will be available during their working hours. On a positive note though, it was nice that they supported different languages for the live chat. This casino also has a well put together FAQ section that can serve as an alternative before contacting support.
All Canadian players need to verify their accounts before making withdrawals is possible. SvenPlay requires the following documents:
Account verification is mandatory in most of the casinos I have been to and in these cases some documents might be asked for like proof of ID and proof of banking method to help in preventing some malpractices like having multiple accounts, money laundering and so on.
After signing up and confirming my email I went straight to their documentation center and uploaded a copy of my ID, an online copy of my Bank Statement as well as a screenshot of Neosurf. Within a day, they had already verified my account. One nice feature I liked was the verified badge status you get on your account; you get the feeling of a very important person.
Svenplay wants to provide a safe gaming environment for each of its players, and that is why it's ready to provide support in every way possible. SvenPlay has trained its employees to identify the wrong kind of gaming habits or negative gaming behavior that may lead to problems.
SvenPlay offers a range of different ways for players to control gaming and make better choices. For example, you have the following tools:
On SvenPlay, you will also find information on tracking your own gaming, gambling problems and identifying problems.
SvenPlay players must be of legal age and we do not accept underage players. SvenPlay's casino license is issued by the Malta Gaming Authority and SvenPlay complies with all regulations imposed by it.
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