- Friendly design that is easy to navigate
- Strong game library
- Heavy wagering requirements on bonuses
- Withdrawals are a bit slow
SvenPlay is a new cloud-themed online casino with a yellow/blue colour scheme. The name Sven is originally Swedish and the colours represent that as well. Even though the roots go to Scandinavia, SvenPlay is open for Canadians as well and welcomes all Canucks to join this casino with the good welcome bonus package!
SvenPlay's welcome package comes with three parts with each giving you a nice amount of extra to play with.
The game selection is wide and includes the production of the best game suppliers in the industry. There are always high-quality and brand new slots and live games available, in addition to which you can also find betting on this website.
Really fast withdrawals, a wide range of games and a user-friendly website ensure that Canadian players are always offered a pleasant experience at the best casino games.
Sven is the Old Norse name for "young warrior" and that is what this casino aims to make its players feel from the interface to ease of use.
With a friendly design that simplifies navigation through this site, this casino offers a great environment for casino enthusiasts like me to enjoy gaming experience. I was able to make my way around this site without much of a hassle, there weren’t any annoying pop-ups and distracting ads.
Signing up was easy and only took a few minutes to complete after filling in my details, there are some amazing bonus offers and promotions that are well displayed on the page and also they work with some of the best software providers in the industry to make sure they have a great game library that even I was super excited to go through.
Other than this they offered a wide range of banking methods and a dedicated customer support section.
SvenPlay bonus package offers you bonuses for your first three deposits. The maximum bonus amount you can get from the whole package goes all the way up to C$600!
- 1st deposit: 100% up to C$200
- 2nd deposit: 80%up to C$200
- 3rd deposit: 100% up to C$200
Considering that this casino is one of the new players in the industry, they had my attention when I found out they offer bonuses for the first 3 deposits. Here is how that works, for the first deposit 100% bonus of up to CA$200, second deposit has got an 80% bonus offer up to CA$200 and for the third 100% up to CA$200.
The minimum deposit for this bonus to be taken is CA$20 which is not so bad to be honest, here is where I start to have a little discomfort, this bonus can only be used on selected slot and live casino games only provided by NetEnt, Playson, Pragmatic Play, Microgaming and PlayN’Go, on top of this these bonuses are subjected to 40X wagering for the first deposit and 50X for the succeeding 2 deposits. My honest opinion is this is a bit high for me and didn’t deem this offer worth it. I’d expect this casino to improve on this so as to capture more customers.
You also need to be very cautious when accepting this bonus, since you cannot forfeit the bonus once you claim it. Though, depending on your luck at the casino, and your long term game plan, it might be a generous offer for beginners.
First deposit bonus code
You don't need a bonus code to claim Svenplay 's first deposit bonus.
Significant terms and conditions
- New CA players only, 18+.
- Maximum first deposit bonus C$200.
- Max bet with bonus C$5.
- Wagering requirement 40x.
- Bonus duration 10 days.
- Minimum deposit C$20.
SvenPlay has always wanted to provide the latest and the best casino games for players. Therefore their game selection is provided by the best game developers like NetEnt, Microgaming, Play'n Go and Pragmatic Play to mention a few.
The total amount of games goes up to almost 1,000 including slots, jackpot games, table games, video slots, video poker and many others. SvenPlay also has a separate live casino where you can enjoy a more realistic casino atmosphere playing with real life dealers remotely.
When it comes to games in this casino, they have these great games on a white background which makes the colorful game thumbnails pop really well, most of them are slots which is expected. They also work with many of the mainstream providers like NetEnt, Microgaming and many others to ensure they have a diverse portfolio of their game library. Speaking of diversity, I particularly like that this casino has a great game collection of about 800 games ranging from slots, jackpots, table games, video slots and video poker.
I was also pleased with the fact that I could filter games by provider and also by category, simplifying the time it would take me looking for my game of choice. Scrolling was super easy and seamless, I must admit.
Under casino games, just next to Book of Dead is Fruit Shop Megaways, and Hyper Strike, these are just some of the great titles I could set my eyes on. I wasn’t impressed that I could not try the games in demo mode first before trying out with real money. I think this casino should provide games in demo mode first so that players can get a feel of the game beforehand.
The live casino had a dedicated section that pretty much keeps the consistency of this casinos great game titles, some of the amazing games here included Live Roulette, Live Speed Roulette, Live Blackjack, Baccarat among others.
Other than these great casino games, this casino also has a sports category where bets can be placed on games like Tennis, Basketball, Futsal, Table Tennis to mention just a few. I actually think that this casino has put in work big time considering most of the competing casinos do not have this.
Desktop game information
Desktop game providers
The gaming offerings at SvenPlay Casino are also great on the mobile casino side. You can easily enjoy the benefits of this casino in the browsers of smartphones and tablets, so you don’t need a separate app.
SvenPlay offers almost the equal amount of games in the mobile casino side compared to desktop. All games run smoothly with no problems.
Accessing the site via my smartphone, I noticed a lot of similarities between the desktop and the mobile versions. I was able to access all the sections including customer support, promotions and banking on my mobile without any problems. I am happy with the fact that they optimized this site fully to support Android and iOS devices.
Perusing through the games was seamless without lags and freezes, most of the games accessible on the desktop site are available here as well, and the graphics are pretty decent too, also games adapted well to my small screen and fit perfectly, great job to the amazing team for this.
Mobile game information
Mobile game providers
For those players that enjoy playing live with real dealers, SvenPlay has a versatile live casino section. You can enjoy playing blackjack, baccarat or different types of roulettes with a real dealer.
Live game information
Total number of live casino games: 140
Live game suppliers
Svenplay wants to provide a safe gaming environment for each of its players, and that is why it's ready to provide support in every way possible. SvenPlay has trained its employees to identify the wrong kind of gaming habits or negative gaming behavior that may lead to problems.
SvenPlay offers a range of different ways for players to control gaming and make better choices. For example, you have the following tools:
- Game time limit
- Deposit limit
- Loss limit
- Recycling limit
On SvenPlay, you will also find information on tracking your own gaming, gambling problems and identifying problems.
SvenPlay players must be of legal age and we do not accept underage players. SvenPlay's casino license is issued by the Malta Gaming Authority and SvenPlay complies with all regulations imposed by it.
SvenPlay's customer support works in live chat and email. Ther live customer support is open every day at 09:00 - 01:00 CET. If you wish to contact SvenPlay by email, you can do so at firstname.lastname@example.org.
This casino has two possible ways of contacting customer support, by live chat and via email. They can be contacted between 09:00 and 01:00 CET. This is one of the things I did not like about Svenplay, I would like to see an improvement here because that would greatly be beneficial to its customers, I would like to be able to get a response in the shortest time possible most especially if it involves funds.
Contacting them via email can have queries sent to email@example.com and a response will be available during their working hours. On a positive note though, it was nice that they supported different languages for the live chat. This casino also has a well put together FAQ section that can serve as an alternative before contacting support.
English, Finnish, Swedish, German
Email support languages
English, Finnish, Swedish, German, Spanish, Portuguese
Live support languages
English, Finnish, Swedish, German, Spanish, Portuguese
Phone support languages
All Canadian players need to verify their accounts before making withdrawals is possible. SvenPlay requires the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Account verification is mandatory in most of the casinos I have been to and in these cases some documents might be asked for like proof of ID and proof of banking method to help in preventing some malpractices like having multiple accounts, money laundering and so on.
After signing up and confirming my email I went straight to their documentation center and uploaded a copy of my ID, an online copy of my Bank Statement as well as a screenshot of Ecopayz. Within a day, they had already verified my account. One nice feature I liked was the verified badge status you get on your account; you get the feeling of a very important person.
Canadians have multiple ways to make deposits and withdrawals. Credit cards, e-wallets, bank transfer and prepaid vouchers are all accepted. All transactions are safe and secure, fast and with no extra charges.
Svenplay offers a number of banking methods, some of these include, Rapid Transfer, Paysafecard, Neosurf, Trustly, Skrill, Visa, Klarna, MuchBetter, Neteller, Interac, Jeton, MasterCard and Bank transfer.
For me, I decided to go with my Ecopayz wallet, where deposits were instant and free. Withdrawals on the other hand took approximately 3 days to appear on my wallet. This was among the longest I have had to wait, more so if you are excited to have real cash on your winnings. Also, you can’t have more than one withdrawal request, which I found absurd considering you have to wait for 3 days in order to process a single withdrawal request.
Visa 1-3 working days, Skrill 1-3 working days, NETELLER 1-3 working days, EcoPayz 1-3 working days
I am an i-Gaming expert with years of experience on the online casino space. I spend most of my time trying to evaluate which is the best casino to spend my money and time in, and as a result, I have created a mass on interest in online casino reviews. I focus mainly on Canadian casinos, but I am also open to reviewing international casinos.