- Great bonus offer for Canadians plus ongoing promotions
- Simple, yet stunning graphics throughout
- Simple banking methods for quick and easy depositing
- Live chat customer support was slow to respond
- Not a lot of banking options for Canadians
- They didn’t have a designated account section
Welcome to the court of Royal Panda. This happy and generous host brings you the finest of casino gambling and an easy to use casino to play them in.
Join in and see all of the Panda's wonders. Royal Panda has a massive selection of games from the leading developers, including the biggest names is slots, the classiest table games, the most realistic live games, the biggest jackpots, and as an icing on the cake, a full-sized sportsbook.
Playing is easy on mobile as well as desktop. Play the way you want.
When you start, don't forget to pick up the generous bonus Royal Panda has for new players.
At first glance, I was excited by the look and function of the site. However, I think I was overly optimistic because there were quite a lot of misses. I did appreciate a few details that made things easy. For example, I could sign up with Google instead of inputting in all my information. It took me about 30 seconds to register. I was also impressed with their banking process, despite the fact I didn’t have a lot of deposit options. I didn’t like that they didn’t have an account section. Without it, I couldn’t upload my ID, check out where I was at with wagering requirements, or set limits in one spot. I felt a bit lost without it. I didn’t receive an email after I registered, which kind of threw me off too. I felt they had a limited collection of games and while most of the good slots were there, the table games were very minimal.
Royal Panda is a generous host, as you can see from the bonus offer that is bestowed upon new players. You can get a huge match bonus on your first deposit.
- 1. deposit: 100% bonus up to C$1,000
Grabbing the bonus is simple, just do the following:
- Sign up
- Go to 'My Offers' page
- Make a deposit
- Wager the bonus 35 times
- Claim your bonus from the 'My Offers' page
The bonus is wagered first and then released to your account. When you get the bonus money, it no longer has any requirements and can be used like cash.
I was able to take or leave the bonus when I put down my first deposit. I had three options once my deposit had gone through. I could choose the sports booking offer, the casino offer, or no bonus at all. I took the 100% match deposit bonus for the casino section that was good for up to C$1,000. I deposited $60 and they matched me with $60 bonus cash to play with. I had to use my deposit first, which worked out in my favor as I happened to get some good wins with my own money. While I was happy with the 35x wagering requirements on the deposit only, I would rather not have to dip into the bonus money. When I went to withdraw winnings from the deposit I had made, it was possible. I never did use the bonus money as it was forfeited when I took out my winnings from the deposit amount. I felt their terms and conditions were really fair for the welcome bonus all in all.
First deposit bonus code
You don't need a bonus code to claim Royal Panda's first deposit bonus.
Significant terms and conditions
- New players only.
- C$10 minimum deposit.
- 35x wagering requirement.
- Bonus is rewarded after the deposit is wagered.
- Bonus will expire in 7 days.
- Certain games contribute differently.
VIP / Special promotions
Keep an eye out for special bonuses and promotions. Royal Panda is constantly running all sorts of casino and sports bonuses for their players. Grab reload bonuses, free spins, free bets or cashback.
Royal Panda is the place for all you gaming needs. Their gaming selection covers all popular genres and brings you the very best of online gambling.
Royal Panda has many great developers in their team. Play games from NetEnt, Microgaming, Pragmatic Play, Play'n GO, iSoftBet, Nolimit City and Relax just to name a few.
Slots, table games, live casino games, and of course, jackpots. Royal Panda has all the big ones right here, like Mega Fortune, Mega Moolah and Arabian Nights.
The games are not just limited to casino games. Royal Panda also has a sportsbook that lets you wager on local and international matches. Bet at home or on mobile and play with the best odds.
I loved the navigation search bar. They designed it to be really big, which simply made it easier for me to see. I found it easy enough to find the games as well. The lobby was well laid out and I could access different lobbies in more than one way. I should note that the graphics were pristine and the games lobby was not crowded, the look was tidy. I was impressed with the high quality games they offered. They had a good deal of well-known slots but it kinda ended there. I’m not the biggest fan of table games anyway, which is good because Royal Panda doesn’t have very many. Games weren’t glitchy at all. While playing, I experienced a flawless experience both on my laptop and mobile device.
Desktop game information
Desktop game providers
Royal Panda is a mobile-friendly casino. You can hop right on in and play on your mobile devices web browser. It doesn't even matter what device you have, as Royal Panda is extremely compatible with all modern phones and tablets.
You can find the same high-quality games available on mobile as you would on desktop. You don't need the desktop casino if you simply prefer to play on mobile.
Play on the go whenever you feel like.
When I went onto the Royal Panda mobile, I had to sign up. They had two different versions online for mobile use. Their .net extension was different from the .com version although they were the same online casinos. The .net version didn’t have a Login option for me. I was only able to sign up. I got a welcome email but it wasn’t showing my deposit so I went with the other version that mimicked the desktop. On the mobile version, they prompted me to verify my account and said it needed to be verified within 29 days. A nice touch but not so intuitive as I had already gone through the verification process. Game play was pristine with graphics so crisp, I could easily see everything. I didn’t experience any lagging on my mobile device. I found it easy to find games, go to my wallet, or speak with customer support.
Mobile game information
Mobile game providers
You can play the best live casino games right here on Royal Panda. The selection takes you right into the heart of a casino and brings you that realistic casino feel. Enjoy the best table games with a real croupier in the comfort of your own home.
Royal Panda's live games come from Authentic Gaming and Pragmatic Play. These two developers have produced some of the greatest live experiences available and new innovative games are coming being released constantly.
Live game information
Total number of live casino games: 13
Live game suppliers
Playing on Royal Panda casino is safe and the casino aims to keep it that way. This casino operator has put a lot of effort into making the site secure for the players, while still being easy to use.
Sometimes playing can get out of hand, and Royal Panda is here to help you if this happens. You can set limits to your account, including limits on the time you play and the money you spend. You can also take a time out or exclude yourself completely.
Royal Panda provides also a quick access to external gambling-related help groups. They can provide better help if you or a loved one has a gambling problem.
If you ever have any questions, you can contact Royal Panda's helpful support team. Royal Panda customer service is accessible via email or live chat.
Royal Panda also has a help centre, where you can easily find answers to the common questions the casino gets. Browse the questions by topic or use search to find exactly what you need.
I got the answers I needed eventually but it was seriously like pulling teeth. If I was new to online casinos, I would have had problems. When I went to customer support, I chose live chat. I could search for common questions or speak to a live agent. I had to wait for about 20 minutes as all agents were busy at the time. When I did get an agent, he told me to wait while he took a look. This took another ten minutes and when I sent a message to him, he ended the chat. I ended up being stuck in another queue and waiting another ten minutes.
The next customer support agent didn’t understand my questions, which I felt were pretty clear. He didn’t know what I meant when I asked where “my account” section was. This led me to believe he really wasn’t that knowledgeable about online casinos at all. I felt like he was trying to get rid of me although he hadn’t bothered to answer my questions. My questions weren’t unreasonable or anything but he didn’t have an immediate answer. I was constantly waiting. This was terrible customer support. There was a robust Help Center where I could search answers to common questions. This was pretty impressive actually.
I could search for things that I would normally just see in my own account section. They of course don’t offer that so I had to search in the Help Center on how to set limits, upload ID, and more. The ridiculous thing is when I went through the Help Center, the information I got was to go to my account section to upload documents for ID verification. Yet, customer support didn’t know what I was talking about when I asked where my account section was.
Email support languages
Live support languages
Phone support languages
Royal Panda takes player safety and gambling regulations seriously, which means that they need to know who their players are. This is part of the requirements set upon Royal Panda by their licensors.
Royal Panda will ask for your basic information when you sign up and later verify these by asking you for documentantion.
You need to provide proof of identity, proof of address and proof of deposit when asked. These documents are held on an encrypted server for safety reasons.
The account verification process was easy with their uploader. They had a full help section on the details of how to verify your address and ID. As there was no account section, I had customer support send me a link. I was redirected to a platform that specializes in ID verification. Seemed very legit with good security. They had a great uploading system that analyzed my information on the spot. This made for fast approval in the ID verification process. Some added bonuses to this process was the third party sent me a mobile notification once they had finished renewing my documents. It took just a few minutes.
Royal Panda offers a wide variety of deposit and withdrawal methods for Canadian players. All methods are fast and secure, so you can reliably play and withdraw your winnings.
As soon as I signed in, I was offered the welcome bonus and could choose my first deposit amount right from the pop up. Interac and credit cards were the options I could choose from. I like that they gave me the downlow on deposits. Before I deposited, I was informed that crediting would be through Gigadat and there could be a wait time of 5-15 minutes. I like that I didn’t have to guess or get impatient in the event it took some time for the deposit to go through. I chose Interac as I find it easy to do and they had the most straight forward process available. My deposit took less than one minute and I was good to go.
Withdrawing was incredibly easy. I was able to use their easy Interac e-transfer process as opposed to having to put down a bunch of information for a bank transfer. My payment was processed within minutes. They let me know they received my withdrawal request and that I could expect the money back in my account within a few business days.
Mastercard 0-3 working days, Visa 0-3 working days, Neosurf 1-3 working days, Apple Pay 0-3 working days, MuchBetter 1-5 working days, Interac 1-5 working days, iDebit 1-5 working days
Loraine Couturier is an expert casino reviewer for Bojoko. You'll often find her uncovering the legit truth about her experiences with online casinos. It is her mission to help you source out the best casinos. Loraine has been working with online casinos over the past 2 years while traveling the globe.