PalmSlots Casino review goes through the no deposit bonus, app, withdrawal times, customer support, and much more!
Due to changes in their gambling licence, we temporarily stopped promoting PalmSlots to our readers. While they get their new license approved, you can try out some of these popular casinos:
New Canadian players only, 18+.
Minimum deposit for bonus C$10.
Wagering requirement 35x.
Max bonus amount C$200.
Time for wagering requirement: 30 days.
Bonus spins have to be activated in 7 days.
Bonus spins expire in 24 hours after activation.
No wagering requirements for bonus spins.
Full terms and Bonus terms apply.
New Canadian players only, 18+.
The minimum deposit for bonus: C$10.
1st deposit bonus: 100% bonus up to C$1,000 + 100 bonus spins.
Spins are allocated at 10 spins per day over 10 days.
The spins are valued at C$0.10.
Bonus and winnings on spins have a wagering requirement of 35x.
Max bet: C$5 per spin or C$0.50 per bet line.
60 days to complete the wagering.
Bonus can be forfeited at any time.
Offer not available in Ontario.
Full terms and Bonus terms apply.
How Does PalmSlots Casino Look Like
This is how this tropical casino appears on your mobile device.
Summary
PalmSlots is your very own casino paradise. It is an all-in-one online casino with a great design, both visually and technically. There's no shortage of games and the welcome bonus will keep you entertained for a long time.
License: Pending
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Founded in 2022, PalmSlots is a huge online casino that has thousands of games for Canadian players. It is filled to the brim with some of the finest slots, scratchcards, virtual keno and bingo, as well as live casino games from several studios.
In addition to all that, PalmSlots is also a sports betting site. Here, you can bet beforehand or go for the real-time plays with Live Betting. They also have eSports betting for more modern crowd.
One of the major draws of PalmSlots is their amazing casino platform. The site looks beautiful with its dark theme and large icons. It is also remarkably well-organized and fast, which means you won't see any lag when loading up the large number of games they have available.
That being said, the casino does have some issues that are should need fixing. The big one is the bonus terms, which make it so that taking the welcome package may not be wise at all. The other major thing is the rules of withdrawal, which you should review before making any withdrawal requests.
PalmSlots Casino First Deposit Bonus
PalmSlots has a big bonus package, and the first part of it gives the following:
100% bonus up to C$750 + 50 bonus spins!
The bonus package comes in four parts with your first four deposits. Just use the bonus codes, and you can get the following deals with your latter deposits:
2. deposit: 50% bonus up to C$750 + 50 bonus spins with bonus code PSWEL250
3. deposit: 50% bonus up to C$750 + 50 bonus spins with bonus code PSWEL50
4. deposit: 100% bonus up to C$1,500 + 100 bonus spins with bonus code PSWEL300
The welcome bonus package is a big one, but unfortunately, the bonus terms are also on the higher side. The minimum deposit is C$30, and the wagering requirement is 35x for both the deposit and the withdrawal. The wagering is especially high and can make cashing out difficult.
While you have an active bonus, you can't request a withdrawal, which is terrible. The bonus does expire after 21 days from activation and it is automatically removed from your account. The real kicker here is that if the bonus expires, your real money wins are also removed from your account. So, make darn sure you know the terms if you want the bonus.
The bonus is a good way to test the casino and get more play time. The terms, on the other hand, are bad, and not being able to forfeit the bonus is downright horrendous.
Significant terms: New CA customers only, 18+. Minimum deposit: C$30. Wagering requirement: 35x (D+B). Bonuses expire in 21 days from activation. Full T&C's apply. Full terms and Bonus terms apply. Please gamble responsibly.
First Deposit Bonus Code
PalmSlots's first deposit bonus code is PSWEL200.
VIP / Special Promotions
PalmSlots' VIP program rewards active players with preferential treatment. VIPs receive exclusive bonuses, cashback deals, dedicated VIP staff, and other great perks.
The casino's VIP account managers are constantly monitoring players, and if they see that you meet their standards, you are invited to join the VIP Club.
Compare PalmSlots Casino Bonus
PalmSlots' bonus of 100% up to C$750 and 50 bonus spins is a huge one, especially when you combine the bonuses from your later deposits as well. There aren't many casinos that have such a package, but you may find some on our high roller casinos page.
The welcome bonus from PalmSlots doesn't compare well with other casino bonuses because it has such strict terms. The wagering requirement is set both for the deposit and the bonus money, when usually casinos require that only one must be wagered. This makes it hard to complete the welcome bonus at PalmSlots.
Another aspect is the minimum deposit limit for the bonus, which PalmSlots has set to C$30. The best casino bonuses have much lower deposit limits to make it easier for all players to claim the bonus.
It's also notable that even if the PalmSlots' bonus package has a lot of monetary value, the maximum win is capped at 5x the bonus money. For example, Slots Hammer Casino has a bonus with quite similar terms, but the winnings don't have a cap.
PalmSlots has an impressive list of game providers. The list is swarming with top-tier names like Quicspin, Pragmatic Play, and Microgaming.
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PalmSlots is a big casino, and that is the major draw of the site. They have a ton of games from some of the biggest developers in the industry, as well as some unique and cool smaller studios.
The catalogue is bursting with great slots of all kinds. Jackpots, Megaways games, Bonus Buy slots, video slots, classics, and so on. The games are even organized in nice categories to make finding stuff easier. In addition to slots, you can find plenty of table games, video pokers, and casual games.
The categories are actually one of the better features of PalmSlots. With a game library this large, you need to have ways to find stuff easier. Here, there are multiple pre-made filters, as well as a quick developer search and search-by-name field.
One thing I did notice about the game catalogue was just how well it is optimized. Usually when you start loading a couple of thousand slots on screen at once, your browser starts choking. Here, it was nothing like that. PalmSlots lobby was smooth and fast, even with every single game icon loaded in one tab. That is remarkable.
PalmSlots Casino has an amazing tech team. The site is built really well, and playing the games is easy. While testing the site, I encountered no slowdowns, no loading issues, or hiccups of any kind.
Game Information
Games: 3700
Slots: 3400
Table games: 120
Jackpot games: 135
The number of games is an estimate at the time of this review and may change as new games are added.
Live casino games are all present and counted for. The games come from popular game studios, like Pragmatic Play, Lucky Streak, Vivo Gaming, and Betgames.tv. However, the last one is a bit unique and has its own category called TV Games.
PalmSlots' live casino library has a good variety of games. There are all the classics in different styles and bet sizes, as well as game shows. The focus is on traditional titles, and thus, games like blackjack, baccarat, and roulette make up the clear majority of the available options.
PalmSlots live casino is made for players who want to experience traditional table games in a more social environment. The lack of more unique titles does hinder the whole, but seeing how the quality of the games is high, those few that are there make up for it.
Even though you are presented with a lot of tables when you open the Live Casino section, there are a couple more hidden in there. If you open the studio lobbies, you can find even more tables there. These games are basically just different variations of the same games, so there are no big surprises there.
Live Game Information
Total number of live casino games: 120
The number of games is an estimate at the time of this review and may change as new games are added.
PalmSlots mobile casino works directly in your web browser without any apps to download. The casino is compatible with all modern devices and can easily adapt to screens of all sizes.
The casino platform runs perfectly on mobile. The menus, categories, and game icons are correctly sized, and you don't have any issues clicking on the right stuff, even with bigger fingers. PalmSlot's tech team has really done their homework and made the mobile environment work like a charm.
You can find all the same games and features on mobile as on desktop. You are not missing out on anything, and it is easy to play on mobile all the time.
When I tested the mobile site out, I found everything to run smoothly, and the games load quickly. If you just consider the platform and the mechanical stuff, this is one of the better casinos I have played on.
PalmSlots is an international casino with many deposit and withdrawal options. This means that Canadians have their own available methods, including Interac, credit cards, and Infinity.
PalmSlots is also a crypto-friendly casino, so you can deposit using Bitcoin, Litecoin, Ethereum, and so on. Ethereum is extremely popular amongst casino players, and there are many Ethereum casinos nowadays.
The minimum deposit is C$5, which is amazing. The different methods do have different minimums, but having that low with Interac is remarkably good. We have reviewed many other $5 deposit casinos in Canada as well. PalmSlot's minimum withdrawal is also nice and low at C$10.
PalmSlots may ask for additional documents depending on the chosen withdrawal method. This is part of the KYC process and needs to be completed only once.
It is important to note that requesting multiple withdrawals in a 30-day period incurs an 8% fee, so make sure you withdraw all you need in one go. This way, you don't need to pay additional charges. You also need to complete a 5x rollover for your funds before you can withdraw any winnings, which is abnormally high.
Payment method
Min deposit
Min withdrawal
Possible fees
Visa
C$10
C$10
-
Mastercard
C$10
C$10
-
Interac
C$5
C$10
-
AstroPay
C$10
C$10
-
Jeton
C$10
C$10
-
Mifinity
C$10
C$10
-
Cryptocurrencies
C$10
C$10
-
The average withdrawal takes between 1-2 business days in PalmSlots.
The chosen withdrawal method influences the overall withdrawal time, and cryptocurrencies are usually the fastest option. Traditional methods, such as cards, are the ones that you can expect to make for the slowest withdrawals.
Here are the estimated withdrawal times for each method:
Mastercard: 1-3 working days
Visa: 1-3 working days
Interac: 0-3 working days
AstroPay: 0-2 working days
Jeton: 0-2 working days
Cryptocurrencies: 0-1 working days
Mifinity: 0-2 working days
PalmSlots customer service is fast and efficient. The quality of service is good, and the support agents really know their stuff.
You can check the casino's FAQ section for answers first, but there isn't much there. I would like to see it expanded, as a good FAQ can ease the pressure from the actual customer service team.
If you need to contact the support, you can do so via:
Email
Live chat
The support team is available 24/7, which is always great. When I tested the support chat, I got help in no time. An agent was in the chat before I was even finished reading the welcome text, stating that someone would be here in a moment. My questions were answered straight away, though you might want to be logged in before you start the chat. The support is better if they are speaking to an actual account holder.
Email support: ✅
Live support: ✅
Phone support: ❌
In accordance with gambling regulations, PalmSlots needs to know who their customers are. This process starts with you providing your personal information when you sign up and later uploading more information as needed.
At any point at the casino's discretion, you need to send them documents as proof of your information. These documents may include the following:
Proof of identity
Proof of address
Proof of deposit
The casino will let you know when they require these documents and inform you how you can upload them. Unfortunately, this can't be done manually before you are asked.
Usually, the request is made when you deposit money into your account or request a withdrawal. The casino will hold off on paying any winnings until the documents have been checked by the casino staff.
PalmSlots is a safe casino that operates in Curaçao and is awaiting approval for their ambling license from the Government of Curaçao. They regulate the casino and watch over their operations.
The casino is built to protect its customers. Its site uses heavy encryption, so your personal information and transactions are safe.
When it comes to responsible gambling, PalmSlots doesn't really do much. They have a page dedicated to the subject, but it is fairly shallow. You can read about the subject, see the self-assessment questions and find links to external help services, and that's about it.
There are no responsible gambling tools available for players, and you can't limit the time or money you spend at the casino. The only thing you can do is ask customer support to close your account.
This is something PalmSlots has a long way to go before it becomes a properly responsible casino. We advise that you keep a close eye on your gambling and try to stay in control on your own. If you ever feel like you are losing control, contact support services like Gamblers Anonymous or Gambling Therapy right away.
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FAQ
PalmSlots Casino is owned and operated by NewEra B.V.
Yes, PalmSlots is a safe casino. Currently, they are awaiting approval for their Curacao gambling licence.
PalmSlots doesn't have a no-deposit bonus at the moment.
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimization, and to teach the world to play better.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
