- Classy and bright casino theme
- Tons of great games
- Support answered me quickly
- Very confusing verification
- I needed to withdraw with a bank transfer
The residents at Jackpot Village are inviting you to come along and join in on all the fun at this casino gaming site. Jackpot Village has a lot on offer you in terms of games and services.
Jackpot Village is a large and innovative casino, brought to you by White Hat Gaming. The theme of this site is a bright light city theme and this stands out against the black and gold background. Occasionally, you will get to see a snippet of some of the casino games that are available for you to play at this site followed by some raining coins which shows what you could bag for yourself.
This is a secure casino that is licenced by Malta Gaming Authority and you will be glad to know that it is a site that you can trust. Jackpot Village meets all the casino requirements any player could need with the brilliant promotions on offer, thousands of games for you to play and more.
If you are looking for a site that can keep you entertained for a long time, then Jackpot Village is the one because there is so much going on!
First impression was city lights in the night, giving it a classy appeal. The little details make this an easy site to play on. They really give you decent information in a simplified way. I didn’t have to waste time trying to figure out what I get and what the requirements are for playing at Jackpot Village.
One annoying thing was how pushy they were on me signing up for notifications. I had to reject it about four times before they allowed me into the casino lobby. One of the coolest things and a nice little feature is I could choose my casino view in the games section. While it’s not that big of a deal, it’s just something unique I haven’t seen before. There are some amazing features to this casino though. Stepping into the games section was epic and I’ll talk more about this in the games section. Beautiful graphics and even videos make it exciting although there were a bit too many ads and pop ups for my liking.This was a truly unique experience I would recommend for sure. Despite their high wagering requirements, for the entertainment value, it’s well worth it.
Who doesn’t love a good promotion? When you head over and play at Jackpot Village, you will find some brilliant and regularly updated promotions for you to enjoy. With welcome bonuses and a fantastic VIP scheme, this site is one to watch.
Welcome bonus package worth C$2300
New players at Jackpot Village can be in for a huge surprise if they redeem the first of their three-part welcome bonus which is on offer at this site. With free spins on offer and a match bonus, this is not one to pass over. First deposit bonus will bring you 500 Loyalty points on top of all the other good stuff!
- 100% bonus up to C$1000 + 30 free spins (Book of Dead)
- 25% bonus up to C$800 + 25 free spins (Starburst)
- 50% bonus up to C$500 + 20 free spins (Book of Dead)
Once you have used up your welcome bonus, check out the Village Jackpots and the Village Fete which are there for regular players. If you’re lucky, you can also climb the VIP ladder and receive some fantastic rewards.
This offer is not available for players residing in Ontario.
They gave me a 200% bonus on my first deposit. So I put down $60 and my balance was $180. The wagering requirement was pretty high at 40x. Also, because the requirement is for the deposit and bonus, this is ultimately an 80x requirement. I also got 30 free spins on Book of Dead. I couldn’t find out how much I had to wager in my account so I asked customer support. The requirement was $7,174. I guess if this was going to be the only casino I planned to play on and was dedicated to going up the VIP scheme, it would be a worthwhile bonus to pick up. Ultimately though, this seems pretty damn high in my opinion.
First deposit bonus code
You don't need a bonus code to claim Jackpot Village's first deposit bonus.
Significant terms and conditions
- Minimum deposit for bonus: C$20.
- Wagering requirement: 40x (D+B).
- Time for wagering requirement: 30 days.
- Maximum bet with bonus money: C$5.
- Skrill and Neteller deposit are not eligible.
- Winnings cap with free spins: C$20.
- This offer is not available for players residing in Ontario.
Jackpot Village is available in Canada and many other countries. Please check availability and any restrictions pertaining to bonuses, games and accessibility under the terms and conditions.
Extra and no deposit spins
For the first three deposits, all new players will receive free spins.
- 1st deposit: 30 free spins on Book of Dead
- 2nd deposit: 25 free spins on Starburst
- 3rd deposit: 20 free spins on Book of Dead
VIP / Special promotions
Jackpot Village treats every players as a VIP. After making your first deposit, you will become a VIP member. The more you play Jackpot Village's games, your personal VIP host will review your account and move you up to the tiers.
There are 4 different VIP levels. The higher you climb, the better personalised rewards you will get!
Jackpot Village is a brilliant site that you can choose to play some popular casino games at any time you want to. When you head over to this site, the games you can enjoy include instant wins, slot games, live dealer games, poker and plenty more.
When it comes to the software providers for the games at this site, there is a wide selection. Check out games from developers like Blueprint Gaming, Red Tiger Gaming and NetEnt as well as some other well-known providers. You can find who makes the games before you play but, it is a bit tricky to get through all the thousands of games available at this site.
Some of the most popular games on this site include Book of Ra Deluxe, Demon and Captain Venture. Make sure to check these out!
Cool feature right away. When I chose a slot to play, they asked me if I wanted to add it to my collection. I wasn’t sure what this was about at first and then it became apparent. Wow, going into the games section, I discovered something fantastic. I chose my first slot and started playing. Then I realized, I could play multiple games really easily. Even while I was in the play area of a slot, I was able to do a search for another slot and once I chose to add it to the collection, I was playing two slots at once. What an exciting adventure. There were up to four games I could play at once. They also had all the slots I love from high-quality providers so that was another plus.
Desktop game information
Desktop game providers
Jackpot Village is available for you to access on your mobile so, you can join in the fun at anytime and anywhere as long as you have access to the internet.
You don't need to download any dedicated apps to play. Just open the casino page on your mobile browser and that is it. You can play with any modern mobile device.
Multiplay wasn’t available on the mobile, which was a bit of a shame. Though I understand there really just isn’t enough space. I had favorites saved based on what I played on the desktop. There was some serious jenky stuff happening on the mobile version sadly. The live casino was cutting out a fair amount and slots took quite a while to load, sometimes slowing down during game play. It also kept prompting me to deposit, which was annoying because I still had money on my account. Cool if they send you once to the deposit page but it got to the point, I felt nagged. They also didn’t break down my balance so I didn’t know if I still had real money left or was playing with the bonus cash. Okay, I could do the math but why should I have to?
Mobile game information
Mobile game providers
When you play at Jackpot Village, you will be able to feel like you are in a real casino. With the live dealer games, you can play realistic table games such as roulette, poker and plenty of others.
All live games are provided by industry leading providers such as Pragmatic Play and Evolution Gaming. This means you can be sure that they tables available are of the highest quality.
Live game information
Total number of live casino games: 50
Live game suppliers
Jackpot Village is licensed and regulated by The Malta Gambling Authority. Website has an ssl encryption making it safe to visit.
Jakcpot Village is all about responsible gambling and therefore offer tools for players to prevent problem gambling.
- Player deposit limits
- Account closure
Customer support is there for you round the clock 24/7. You can either message Jackpot Village via email or reach out in live chat, where the professionals will help you with any issues.
It was easy to find the phone support button but the font was incredibly small. I got a message saying they had a lot of calls so it took quite some time for me to talk with someone. That button actually disappeared from the top right (I’m serious, it did) but I found a chat button on the bottom left. They got back to me right away and offered me the opportunity to shorten verification by adding a 4 digit pin to my account. They were pretty diligent about security protocols before they even answered my inquiry. In the end, customer support was great. She answered my question and also let me know where I could find the information in the future. Friendly, prompt, and clearly super secure.
English, French, Finnish, German, Norwegian
Email support languages
English, Finnish, German, Swedish, Norwegian, Maltese
Live support languages
English, Finnish, German, Swedish, Norwegian, Maltese
Phone support languages
Jacpot Village operates under industry regulations and under the anti-money laundering regulations. Therefore all players need to prove their identities and verify their accounts. Players are asked to provide the following documents to do this:
- Proof of ID
- Proof of address
- Proof of payment method
While it was really hard to find, they do have a document uploader. I had to ask customer support where to find it. The ridiculous thing is when I clicked on it, it stated that I was already verified and I couldn’t edit. I didn’t send them my identification or a copy of a utility bill so their system for verification isn’t functioning. Customer support did give me an email to send it directly as well but I was never asked. I didn’t go through the withdrawal process so I can’t fully comment on whether they would have asked for it. However, it would have been a manual job despite having the technology there.
Canadians can transfer money safely and smoothly, for example with credit cards, Paysafecard, MuchBetter or with Interac.
The minimum deposit is C$20. All withdrawals have a 48 hour pending period.
When depositing, there were many options to choose from. I like that they tell you right on the deposit page that there’s a $20 minimum. I was able to easily deposit through Interac and the payment went through instantly. I wasn’t able to withdraw because I didn’t win anything. However, I went through the process and it looked pretty daunting. Usually, when I use Interac, I can go through a simple process of choosing Interac. Jackpot Village had me doing a bank transfer. I felt like their process was a bit old school too with manual checks to confirm withdrawals that would take at least 2 working days. Then they said it was a maximum of three business days for any bank transfers.
Mastercard 1-3 working days, Visa 1-3 working days, Wire transfer 2-3 working days, Interac 1-3 working days
Loraine Couturier is an expert casino reviewer for Bojoko. You'll often find her uncovering the legit truth about her experiences with online casinos. It is her mission to help you source out the best casinos. Loraine has been working with online casinos over the past 2 years while traveling the globe.