Arlekin casino review (CA)

Arlekin Casino has a huge welcome bonus package with a total value of up to C$6,825 and 150 bonus spins. The package can be redeemed with Canadian dollars as well as with Bitcoin or other cryptocurrency. It consists of the following:

• 1. deposit: 100% bonus up to C$6,000 (or 1 BTC) + 100 bonus spins
• 2. deposit: 50% bonus up to C$600 (or 0,5 BTC)
• 3. deposit: 75% bonus up to C$300 (or 0,5 BTC)
• 4. deposit: 50% bonus up to C$600 (or 1 BTC)

The minimum deposit is C$45 or equivalent in cryptocurrency. This is definitely on the high side. But considering the bonus offer is also huge, it makes sense that the minimum deposit limit is also set so high. This limit applies to all the first 4 welcome bonus offers.

The maximum bet limit while wagering is C$7.5 or its equivalent in cryptocurrency. There is a 40x wagering requirement on the bonus and free spins. That's not too bad since it's only for the bonus, although it could have been lower too.

The free spins have a maximum win cap of C$225 and for the deposit bonus it is C$15,000. If the player has made only one deposit since registration, the maximum winnings cannot be more than 10x the deposit amount.

The tricky thing is that the bonus is only valid for 7 days. That means you need to bet quite a lot if you take a bigger bonus. In addition, you need to meet the wagering requirements too. There are also game restrictions and only unrestricted slots allow 100% wagering.

For me, this sounds more like a valuable bonus for highrollers, but not for ordinary players. I decided to skip it, because I don't like stress about time and wagering requirements. Assuming it was valid for 30 days, I might have redeemed this bonus.

The good thing is that the bonus terms are clearly explained on the site. There is no hidden fine print and surprises later in the game. So please read them through before accepting this welcome bonus, so you know exactly what you're getting yourself into.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$45.
• Wagering requirement: 40x (B).
• Bonus spin wagering: 40x.
• Max bet while wagering: C$7.5.
• Maximum withdrawal from bonus spins: C$225.
• Maximum withdrawal from deposit bonus: C$15,000.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

You can get up to 150 bonus spins with the welcome bonus package. The first deposit comes with 100 bonus spins. They will be added in 4 days at 25 spins a day. The first 25 spins you will get automatically after choosing the bonus and making your first deposit.

You can play Bgaming's Elvis Frog in Vegas or Desert Treasure slots with welcome spins.

Unfortunately, no deposit bonuses are not available here. But if you like bonus spins, you will enjoy weekly free spins offers from Arlekin Casino. Just check the Promotions page regularly, to avoid missing any exciting free spins offers.

VIP / Special promotions

Arlekin Casino has a very interesting story behind its VIP program. You get a chance to fix Arlekin's broken heart which was damaged after parting from the love of her life. Every player will automatically start collecting points so you won't have to join the VIP program separately.

There are 11 levels represented by the different Spade symbols. Your journey starts from the most broken piece and when you reach level 11, you have fixed the Spade to its full bloom.

You get comp points for every C$ you bet on slots. You will be rewarded with free spins and bonus money. The rewards are not that big and special, but it's fun anyway to be part of the journey.

You'll love Arlekin Casino if you like big casinos! With over 9,500 games this casino is not just big – it is huge!

There's nothing missing from this massive game library. If 8,000 slots are not enough for you, nothing is. It's not easy to find a casino as substantial as this one.

But how do all these games come together and keep the site functioning well? That's where we face some issues. Making thousands of games fit nicely on pages and having easy-to-use features is the biggest problem for big casinos.

You are more likely to encounter some loading issues and what bothered me in Arlekin was the lack of categories. Having only 8 categories does not cater to this amount of games. It's fine if you already know what you want to play. But nobody wants to browse endlessly through different games when there are so many.

However, it's not all that bad. If you like the excitement of jackpots as much as I do, you will be very impressed with the number of jackpot slots here. With over 590 titles, you have many options to choose from. And not only that, there are prizes that will make your jaw drop.

What makes this game selection also interesting is the titles from less-known game providers. There are quite many of them and you should try out some of them. It gives a nice change to the usual selection and offers something totally new to players.

BTC games have been placed in their own category, which makes it easy for the crypto players to find them. The popular Aviator game can be found here too.

It's not that bad after all, but Arlekin could have spent some more time organising the games. It's all messy now and unless you know the title you want to play, it can be difficult to decide. Despite this, the diversity of titles available from Arlekin is still impressive, making it a great site for those who appreciate choice.

Desktop game information

• Games: 9500
• Slots: 8000
• Table games: 500
• Jackpot games: 590

Being a massive casino, it was obvious that there would also be an extensive selection of live casino games. It includes all the popular table games with their many variations.

The main providers are Pragmatic Play and Evolution Gaming, but there are also other smaller live game houses present. There is a wide variety of games and you can choose anything from classic roulette to modern game shows.

All the games worked well and the live stream was uninterrupted. Pragmatic always impresses me with their highly qualified croupiers who make me feel like I am sitting in a real casino. I was happy to see craps also included as it's missing from too many casinos nowadays.

This live casino is suitable for live game enthusiasts. It has a great selection and everything works as it should. With a wide array of titles from popular providers, I'm sure even the most discerning players will be satisfied.

Live game information

• Total number of live casino games: 250

As with any modern casino, Arlekin is fully mobile optimized and you can access the casino from any mobile device. They don't have an app, but you can visit the casino directly from your web browser.

Arlekin Casino's mobile layout was nice. It is very similar to the desktop version and you can easily navigate through different pages. I like the black background because I usually play in the dark hours of the day. This makes it much more eye-friendly and the site itself doesn't have flashing pictures or such.

You can easily make deposits, contact support and see your account details on mobile. With this many titles available, it is clear that most are available on mobile. You will not miss out on anything no matter the device you play on. What's more, the mobile experience offers a smooth and seamless experience that allows you to get the most out of your gaming time.

One of Arlekin's main menus on top of the page is Payments. This gives you a full view of what's available and processing times and limits.

I really appreciate it when this information is readily available and I don't have to spend time looking for it. It is important to know from the very beginning what is available and what are the payment options.

Arlekin has a good selection of payment methods. You can choose from traditional debit cards to e-wallets. The popular Interac is also here and that's what I chose to use. Being a crypto-friendly casino, you will find the most popular cryptocurrencies at your convenience.

The minimum deposit is C$30 and the maximum is C$6,000. The minimum is high, but the maximum limit suits players with higher budgets.

The minimum withdrawal limit is also set at C$30. The daily limit is C$1,500, weekly C$3,500 and monthly C$15,000.

I was impressed by how fast the casino processed withdrawals. They promise instant processing in less than 24 hours. Bank transfer payouts take longer, but that is usually the case with them.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 3-4 working days
• Bitcoin: 0-1 working days
• Interac: 1-3 working days
• Ethereum: 0-1 working days
• Litecoin: 0-1 working days
• Dogecoin: 0-1 working days
• Mifinity: 1-3 working days

There are two support channels available at Arlekin Casino: live chat and email. Sadly, they do not offer phone support as is the case with most casinos nowadays.

I had a very pleasant experience with live chat and Alexandra, who dealt with me, was friendly and professional. She even took some extra time to double-check some things I asked about to make sure she gave me the right answer. There was a chatbot at first, but when I asked to speak to an agent, Alexandra took over in a few seconds.

However, I was a bit confused because the next day the live chat box was not available at all. I could not find any information about why on the site's support page. Neither the terms and conditions mentioned live chat opening times.

This could have been just an error on the page and when I next saw the live chat button, I asked about it. But they could not tell me why it happened. Hopefully, the issue gets fixed and the otherwise so effective support would remain online.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Every casino is required to know who their customers are and this is called the KYC process. Arlekin makes no exception and it also has to check on its customers. This is to prevent underage gambling and money laundering.

In this casino, you are not able to send your documents without them asking for it. This is a shame because early verification is always easier. They will send you an email on the time of your first withdrawal and ask for the following documents:

• Proof of identity – a copy of your passport or driver's licence
• Proof of address – a copy of your utility bill
• Proof of deposit – a copy of your bank statement or picture of your debit card

In case you fail to upload these documents online, the casino can also make a video call with you where you show them the documents. These are all standard procedures, only that this will take some time and significantly lengthen the time of your first withdrawal process.

Arlekin Casino has a gambling license from the government of Curacao, which watches over and regulates the casino.

When you go to your own account, you will find a section for responsible gambling. This is a really advanced tool page and when you select the advanced mode, you will get all the tools available. They are as follows:

• Deposit limits
• Loss limits
• Wager limits
• Session limits
• Cooling off
• Self exclusion

I was really impressed how all the tools were readily available and you can use them yourself. No need to contact the support when you can just set your own limits right away.

Ten points for Arlekin's good approach to responsible gambling.