Twin Casino Casino Review

By Ville Saari. Updated:

Twin Casino was one of the better online casinos available for Canadian players. Unfortunately, it has since closed its doors and stopped all gambling services.

4.3
Bojoko rating

License: 🇲🇹 MALTA
Pros:

➕ Super organized design is easy to navigate
➕ Mobile casino works just as well as the desktop
➕ Verification was a breeze
➕ Fast withdrawals

Cons:

➖ Playing with bonus money is a bit cumbersome

 

Mastercard Visa Skrill
Mastercard Visa Skrill

Detailed Twin Casino review

Twin Casino closed its doors in the early summer of 2023. The casino was an interesting and unique experience but is no longer available.

Twin Casino was launched in 2017 and is one of the most stylish online casinos out there.

Twin Casino has a great game selection, nice welcome bonuses, weekly casino tournaments and a loyalty program that rewards you every time you level up. Simple yet elegant design lets you easily navigate between your favourite games or find some new games worth a try.

The casino is licensed by the Malta Gaming Authority, which is a good indicator for players. Their requirements are strict, and casinos need to do some heavy work to get that license.

For all new players, there will be a C$1,200 bonus up for grabs which comes with an additional 200 free spins.

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Twin Casino first deposit bonus

Twin Casino takes care of their new customers with this hefty bonus offer.

Minimum deposit: C$20. Maximum bonus amount: C$500. Wagering requirement: 35x deposit + bonus. Skrill deposits are not eligible for bonus. Welcome Pack is valid on two deposits. Full and Bonus apply. Play responsibly.

Twin Casino has a nice welcome bonus package waiting for all new players.

  • 1st deposit: 100% up to $500 + 50 spins in Wolf Gold
  • 2nd deposit: 100% up to $300 + 50 spins in Sweet Bonanza
  • 3rd deposit: 50% up to $400 + 100 spins in Fire Joker

How to claim your bonus:

  1. Go to Twin Casino
  2. Open your new account
  3. Make your first deposit
  4. Claim your C$500 bonus + 50 free spins

Being a new player, I was welcomed to a massive bonus which was accompanied by 200 additional free spins for my first three deposits.

With the bonus comes a 35x wagering requirement for both the deposit and bonus, and the minimum deposit is C$20. I feel the wagering is much higher than I wanted to see. This makes playing with the bonus a bit tedious.

Even though the welcome bonus is not the best, it does let you test out the casino and try some games.

Twin Casino bonus code

You don't need a promo code for this offer.

Significant terms and conditions

  • Minimum deposit: C$20.
  • Maximum bonus amount: C$500.
  • Wagering requirement: 35x deposit + bonus.
  • Skrill deposits are not eligible for bonus.
  • Welcome Pack is valid on two deposits.

Please gamble responsibly.

Twin Casino game suppliers

NetEnt Microgaming Yggdrasil Betsoft Play'n GO Thunderkick Quickspin
NetEnt Microgaming Yggdrasil Betsoft Play'n GO Thunderkick Quickspin
Evolution Gaming Ezugi

Twin Casino has over 1,000 games to select from, and all games are provided by industry-leading game manufacturers. Slots, jackpots, table games, and live casino games are all there!

Twin Casino offers a mini-game view when you leave a game, allowing you to keep spinning and twinning while checking for the next game to play.

Once I landed at the games, everything was clearly spelled out. I could tell almost right away that most of the available games were slots, I observed hundreds of titles to pick from. Also, there was a live casino which was very comprehensive. There were poker games as well as all the card and table games I know of.

In the slots section, I was met with a wide variety of games, I was able to easily find the games I was looking for because they were in alphabetical order. Also, I was able to filter my search results by providers, features or themes.

Desktop game information

  • Games: 1046
  • Slots: 1000
  • Table games: 46
  • Jackpot games: 16

Twin Casino offers Live dealer games from Evolution Gaming and Ezugi. Whether you like live blackjack, live roulette or live card games, they have it all for you!

Live game information

  • Total number of live casino games: 80

Twin Casino is responsive to mobile devices, you can essentially have the same experience on mobile devices as with desktop devices. You can play all the games basically anywhere you like as soon as you have an internet connection.

You can also access all the games with the Twin Casino app. At the moment, the application is only for iOS devices, so if you have an iPad or an iPhone, you can download it. The app can be downloaded from the Twin casino website directly.

Twin Casino offers all its payment methods free of charge. You can deposit and withdraw funds without any fees taken by Twin Casino so that you can enjoy all the money you won or played with.

Withdrawal requests are processed within 12-24 hours.

Twin Casino is not responsible for any fees taken by any finance institution the customer is a member of, i.e. bank or credit card company.

Twin Casino offers Canadian players a variety of options for both deposits and withdrawals. So, I decided to go with a MuchBetter wallet for my deposits, and instantly my casino account was deposited.

When it came to my withdrawals, once I made the request, it only took 3 hours for it to reflect in my wallet. Personally, I think this is among the fastest withdrawals I have ever made with casinos. Good job here.

Depositing methods

Mastercard VisaSkrill NETELLER Trustly PaysafecardEcoPayz MuchBetter Interac

Withdrawal methods

Mastercard Visa Skrill NETELLER TrustlyMuchBetter Interac

Withdrawal times

  • Mastercard: 1-3 working days
  • Visa: 1-3 working days
  • Skrill: 0-2 working days
  • NETELLER: 0-2 working days
  • Trustly: 0-2 working days
  • MuchBetter: 0-2 working days
  • Interac: 1-3 working days

The Twintastic customer support is available 24/7, every day. You can contact them via email and the contact form or use their live chat services.

There were two ways to contact customer support in case of a query, the first one was via email and the other was live chat. For email, there was a contact form available on the website, messages can then be sent directly to support@twin.com, and you can expect feedback in about 3 to 4 hours. Whereas for live chat, you just have to hit the small blue icon that has three dots on it.

Replies are immediate, but it took me about 50 seconds to get connected. The customer support agent I spoke to was very professional and friendly and was ready to handle all my queries. I think live chat is the best way to get in touch with customer support. They are available 24/7 a day. E-mail and live chat support 3 languages, namely English, Finnish and German. There was one setback, though, Twin casino does not have phone support, but I asked the agent I was in contact with to call me, and he addressed my concerns as to my request.

  • Email support: ✅
  • Live support:
  • Phone support:

KYC means Know Your Customer and Twin Casino is obliged to operate under these regulations. All players need to prove their identity and verify their account before any withdrawals can be made.

Players are asked to provide the following documents:

  • Proof of ID
  • Proof of address
  • Proof of payment method

Verification is a very simple process at Twin Casino. Once I created my account, I went direct and sent my documents over to their team. All that was needed was my official documents like a copy of my ID and proof of address (such as a bank statement, utility bill). Amazingly, within a day, my account was already good to go, which I found very effective.

Twin Casino provides you with responsible gambling options by letting you set your Deposit limits per day, per week or per month (you can have more than 1 limit, one for daily and one for monthly, for example).

You can also set a wagering limit, net loss limit and session limits in the same manner, having more than one for different time frames.

 

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About the author

cover
Ville Saari

Reviewed by:

Ville Saari
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimization, and to teach the world to play better.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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