Trino Casino Review

The casino's game lobby looked pretty appealing at first, with categories like slots, bonus buy games, live casino, jackpots, and crash games. But once I started browsing, it quickly got frustrating. It felt like games had been scattered around without much thought. For example, the crash section included both plinkos and scratch cards, and the live casino didn't have much in the way of detailed categorization.

On top of that, the number of games seemed to change constantly. First, I saw around 4,200 slots, then suddenly the category showed 5,100, and I swear it changed again the moment I looked away. I did my best to count the games for this review, but honestly, I can't say for sure how accurate those numbers are. It's probably best to take the figures in the table below with a grain of salt.

Browsing games on mobile was just as frustrating. At least the casino lets you search by game name and provider, which helps a bit, but only if you already know what you're looking for.

For jackpot fans, Trino Casino does seem to offer plenty to play. However, it's worth noting that the count includes games such as Pragmatic Play's Daily Drops & Wins slots, which means practically all their slots. There are also quite a few non-progressive jackpots in the mix, which feels a bit misleading. If I'm playing jackpot games, I usually expect to see a progressive main prize.

To put it simply, Trino has a lot of games to choose from, but the messy lobby, with numbers changing somewhat randomly and poor organization, can be annoying.

Game Information

^{The number of games is an approximation at the time of writing the review. The numbers may change as new providers are added and new games are introduced.}

Trino has put together a library of around 1,300 live dealer games, which is well above what you'll usually find at Canadian online casinos. These days, most sites offer somewhere between 100 and 500, so in that sense, Trino easily beats the average.

I did point out earlier that the main game lobby feels a bit messy, and unfortunately, the same issue shows up in the live casino. The game count is also confusing. In the main lobby, Trino lists just under 700 live games, but when you look at the categories, the number is almost double. It's not entirely clear which figure is accurate, especially since the live casino lobby also includes slots, crash games, and generally just titles that don't really belong there.

Even so, Trino does have a lot of live games. Alongside classic table games, you'll also find popular live game shows like Sweet Bonanza Candyland and Treasure Island money wheel games.

Live Game Information

^{The number of games is an approximation at the time of writing the review. The numbers may change as new providers are added and new games are introduced.}

Trino doesn't fall short on extras. The casino regularly runs different tournaments and also offers a loyalty program, daily missions, achievements, and a shop where you can trade coins earned from tournaments and daily tasks for bonus funds or bonus spins.

It's worth pointing out that all of this can feel a bit overwhelming, especially if it's your first time visiting an online casino. More experienced players, on the other hand, will likely enjoy the chance to pick up extra perks and rewards.

So if you're looking for more than just games and the usual promos, Trino Casino definitely keeps things lively.

Trino Casino appears to offer a downloadable mobile app for both Android and iOS devices. A closer look, though, shows that it's really just a shortcut installed through your browser.

Sure, the shortcut gets you to the casino a bit faster than typing in the address the old-fashioned way, but it was hard for me not to crack a smile at how lazy that solution feels.

If you want to see how casino mobile apps really are, we've listed the top recommended casino apps here on Bojoko.

Trino Casino offers customer support around the clock via live chat and email. Some casinos seem to hide the live chat button or make you wrestle with an AI chatbot before reaching a real person, but that wasn't the case here. I got through to a friendly, knowledgeable agent named Gus within seconds via live chat.

I've seen all kinds of things while testing casino support, and I'm happy to say that even though Trino hadn't fully won me over at that point, I have nothing but positive things to say about their customer service. Gus answered my questions clearly and made a point of saying I should reach out again right away if anything else comes up.

No complaints here. Full marks for Trino's support team.

• Email support: ✅ (support@trinocasino.com)
• Live support: ✅
• Phone support: ❌

Trino Casino offers a wide range of deposit and withdrawal methods, including crypto, so there's plenty of choice. However, the transaction limits did catch my attention.

While most online casinos have a minimum deposit somewhere between C$10 and C$20, Trino sets it at C$35. I've seen even higher minimums, up to C$50, so C$35 isn't exactly record-breaking. What stands out more is the C$80 minimum withdrawal across all methods, which you don't see that often.

At Canadian casinos, I usually expect withdrawal minimums to sit around C$30 to C$50, with higher limits only for bank transfers. At Trino, the method doesn't matter, since the C$80 minimum applies across the board. That feels a bit excessive, especially when you also factor in the casino's daily, weekly, and monthly withdrawal limits.

The withdrawal limits for a level 0-4 player are C$800 / day, C$2,400 / week, and C$8,000 / month. The casino increases these limits when you reach levels 5, 9, 13, 17, and 21.

If you happen to be a high roller, I would suggest moving on to another casino. We have listed many casinos suited for high rollers, so you can check the recommended brands there.

The average withdrawal time at Trino Casino is 0-2 working days. At best, withdrawals can be instant, although it depends on your chosen payment method.

If you want to optimize your payout times, choosing a payment method other than Visa or Mastercard should do the trick.

• Visa: 2-5 working days
• Mastercard: 2-5 working days
• Interac: 0-1 working days
• Skrill: 0-1 working days
• MiFinity: 0-1 working days
• Cryptocurrencies: 0-1 working days
• Rapid transfer: 0-1 working days

While the withdrawal limits for beginner-level players are embarrassingly low, at least this casino handles withdrawals on weekends as well and not just between Mondays and Fridays. What this means for you is that you don't have to worry about your withdrawal request getting stuck over the weekend or being delayed by packed queues.

At Trino Casino, you can set deposit and time limits to support responsible gambling, but unfortunately, you can only do this by contacting customer support.

I personally don't like this at all. The lower the barrier for players to set limits, the more likely they are to actually use them. Requiring a support request makes the process more cumbersome, and I'd guess that not many players bother.

This approach feels a bit two-faced from the casino. They can promote responsible gambling, but they keep the actual tools an extra step away. Sadly, Trino isn't an exception. This is fairly common with Curaçao-licensed casinos. On the other hand, casinos licensed by the MGA typically allow players to set limits directly in their account settings.

You can upload your KYC documents via your player account's "Verification" tab. The process was quick and easy, consisting of four steps:

1. Provide your ID
2. Perform a liveness check
3. Provide your address
4. Provide personal information

You can also opt to save your verified data with Sumsub ID, so that if and when you want to do the KYC process at another casino that uses Sumsub for player verification, you can easily reuse the same data you used here.

In case Trino wasn't what you were looking for, here are some alternative casinos you could try instead:

• Aerobet Casino review: Aerobet offers significantly more games to play than Trino, and offers just as high-quality customer support as well. However, the average withdrawal time is slower.
• 24Casino review: 24Casino matches Trino with ongoing bonuses and promotions and offers fast withdrawals through cryptos and Interac, but customer support via live chat is only for paying customers.
• Videoslots review: Videoslots is our best-rated casinos and it offers solid bonuses and quick payouts, but the website looks old-fashioned compared to Trino.

Trino Casino is owned by Fortuna Games N.V.

Trino Casino is a legitimate online casino that operates with a valid Curaçao gambling licence.