Casumo Casino review (CA)

Casumo welcomes new players with a generous offer that includes 115 bonus spins to 9 Masks of Fire Hyperspins in addition to the deposit bonus:

• 1. deposit: 100% bonus up to C$500 + 115 bonus spins

I loved to see that the offer can be activated with a deposit as low as C$10. Additionally, you receive 15 bonus spins directly by registering your account. One thing to keep in mind is that you must deposit at least C$20 to receive the additional 100 bonus spins.

The wagering requirements are a bit stricter with a 30x requirement on both the bonus amount and the deposited amount. Because of this, the total wagering is much higher than the standard 35x that casinos typically provide.

The deposit offer has a sizeable amount, but the fact that it is forfeitable makes it even better. The fact that you can always cash out your winnings makes the bonus fair and a good way to try out the casino. However, keep in mind that this will void all bonus funds.

To summarize, I believe this is a great bonus to begin with because it is forfeitable, even if the wagering requirements are difficult to meet if you run out of deposited funds.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$10.
• Minimum deposit for bonus spins: C$20.
• Wagering requirement: 30x (bonus + deposit).
• Bonus spin wagering: 30x.
• Wagering must be completed in 183 days.
• Bonus spin expiry: 30 days.
• Max wager: C$5 or $0.5 per bet line.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

You get to start with 15 spins in 9 Masks of Fire Hyperspins, which are awarded straight after completing the signup process. I didn't have much luck with the sign-up spins, but once you make your first deposit, you get access to another 100 of them, which is fortunate.

The bonus spins require a deposit of C$20 instead of the C$10 required for the deposit match bonus. The 100 spins are then given in batches of 20 spins per day to 9 Masks of Fire Hyperspins over the course of 5 days.

The winnings need to be wagered 30 times to be converted into real money, and the spins expire after 30 days if not used.

VIP / Special promotions

Casumo has a traditional level-up program where every wager you make contributes to your progress.

Once you gain a level, take a look at the "Valuables" section, which shows all your personal offers. These can include deposit bonuses, bonus spins, or other rewards.

Casumo has ensured the quality of its game catalogue by having nearly all of the leading game studios available on its site. I rarely get to play all of my favourite games while still having a ton of other options to explore. 

Besides the sheer number of developers available, what really stood out to me was the way I was able to filter, favourite, and search the games. Each main category has its own filters; for example, looking at the jackpot category gave me the option to choose from Must Drop Jackpots, Mega Moolah, WowPot!, and many other alternatives. Additionally, you can filter the game providers that are displayed and sort the site alphabetically or by the game's release date. The combination of these factors made navigation excellent.

Casumo has its own exclusive jackpots with four different jackpot types that can be won while playing a variety of qualifying games. The majority of these games are well-known titles, and they are distinguished by a colourful jackpot symbol. In my opinion, this is a fantastic addition that adds an extra layer of excitement to games that do not normally have jackpots.

When it came to performance, I was pleasantly surprised to see that there were no delays or stuttering, even with multiple filters added to the search. The games also load instantly, as they should. All things considered, Casumo offers an outstanding gaming experience.

Desktop game information

• Games 3300
• Slots 2800
• Table games 70
• Jackpot games 250

It's not surprising that Casumo has previously won multiple Mobile Operator of the Year awards. 

Casumo can be accessed directly from your browser and used on the go, but the operator recommends using their app, which is what I did. The app is available on both iOS and Android, and it includes all of Casumo's features in a pocket-sized version. 

The layout is the same as on desktop, except for the navigation bar, which is now conveniently located at the bottom of the screen. The loading of games is quick and fluid, as is the transition between tabs.  

Casumo is a solid option if you enjoy mobile gaming.

Casumo has kept the pedal to the metal when it comes to its live casino. Evolution, Pragmatic, Ezugi and Playtech, the four leading live providers, fill the tank with the highest quality fuel available on the market. There are also some special tables hosted by Casumo's own staff, which is a great personalized addition to the mix.

The lobby is beautifully designed, with traditional games, game shows, and other games as the main categories. You can also look at the "Casumo Loves" section, which contains some spotlighted games chosen by Casumo's experts. 

I had no issues with the stream quality or connection and thoroughly enjoyed playing my favourite game shows. The additional filters in each category make choosing a suitable table as simple as ever.

In addition, there is an option to launch each provider's own live lobby and explore their entire library.

Live game information

• Total number of live casino games: 400

Casumo accepts traditional payment methods from Canadian players, with low deposit and withdrawal minimums which is great to see.

The minimum deposit is C$10, which applies to all deposit methods. You can deposit using credit cards, e-wallets like Ecopayz and Muchbetter, or via bank transfer with Interac. The casino therefore satisfies the ideal deposit standard and does so using all accepted payment options.

Withdrawals have a minimum of C$20, which is also a reasonable amount. It's convenient to be able to cash out smaller wins as well. Casumo promises to process all withdrawals within three days, which sounds like an overly safe estimate. 

Casumo's drawback with withdrawals is their 5x wagering requirement for all deposits, instead of the standard 1x. If this is not done, the casino may charge a 10% fee of the withdrawal amount.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire transfer 3-4 working days
• Interac 1-3 working days
• MuchBetter 0-1 working days
• EcoPayz 0-1 working days

The quickest way to contact Casumo's support team is via live chat, which can be accessed from the bottom-right corner of your screen. The chat is available 24 hours a day, seven days a week. I received responses within minutes, and the agent handled my inquiry professionally.

Casumo also has a comprehensive frequently asked questions page with information about your account, bonuses, and payments. The questions and answers are really basic but will offer help with the most common issues.

Alternatively, there's an option to contact the team via email. This is recommended when you want to add screenshots or attachments to describe your issue.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Casumo is a licensed casino and has to follow the regulations regarding KYC procedures. This means that the operator may require the following documents to verify your details:

• Proof of identity
• Proof of address
• Proof of deposit

These documents can be, for instance, a driver's license, a utility bill, or a bank statement.

The documents were requested instantly upon signup, which seems to be standard on Casumo. I personally prefer this as it means that I don't have to wait as long when it comes to withdrawals. The documents can be uploaded quickly using Casumo's documentation tool. 

Casumo is licensed by the Government of Gibraltar and regulated by the gambling authority.

All data provided to Casumo will be processed in compliance with the EU General Data Protection Legislation. This applies to all players who visit Casumo, as the operator adheres to the high standards established by the legislation for Canadian players as well.

Casumo has its own website, Casumocares, which provides useful information as well as links to a variety of organizations and tools that can assist you in preventing addiction. There's also the option to chat with Casumo's agents, who are ready to help players take the first steps toward getting the assistance they need. 

Responsible gaming can be found on Casumo under the "Play Okay" section.  Casumo has done a great job with its responsible gaming program, which provides the following tools to aid players in self-control:

• Deposit limit - Limit the amount you can deposit
• Wager limit - Limit the amount you can wager
• Loss limit - Limit the amount of net losses
• Login time limit - Limit how long you can stay logged in
• Login time block - Limit access to your account

Gambling should always be regarded as a form of entertainment, and we advise you to set limits, even if only as a precaution. Casumo has done a great job in creating a responsible and safe gaming environment.