PowerUp Casino review (CA)

PowerUpCasino powers up the welcome bonus with a complex, but cool bonus package. There are a total of four bonus offers for all new players, adding up to C$1,200 in bonus money and 250 bonus spins.

The first and third bonus come with additional bonus spins, and the number of spins depend on how much you deposit.

• 1. deposit: 120% bonus up to C$360 + up to 100 bonus spins

The number of spins is as follows:

• deposit at least C$30: 30 spins
• deposit at least C$75: 70 spins
• deposit at least C$150: 100 spins

And here is the rest of the bonus package:

• 2. deposit: 110% bonus up to C$330
• 3. deposit: 100% bonus up to C$150 + up to 150 bonus spins
• 4. deposit: 120% bonus up to C$360 + up to 50 bonus spins

The minimum deposit for bonus money and bonus spins is C$30. Once you have made a qualifying deposit, you will see the option to activate the bonus you wish on your account.

Wagering requirements for both bonus money and deposits are 35x. Furthermore, winnings from bonus spins are subject to a 40x wagering requirement. These are quite high, which is the biggest drawback of the deal.

The terms are not that complicated, but it can be a bit tough to actually meet these requirements.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$30.
• Wagering requirement: 35x (D+B).
• Wagering for bonus spins: 40x.
• Wagering requirements must be filled in 10 days.
• Maximum betting limit: C$7.50
• No withdrawal limits.

Please gamble responsibly.

Extra and no deposit spins

The welcome bonus comes with 100 free spins. They will be credited in batches of 20 for 5 days. Winnings from bonus spins have a 40x wagering requirements and you have 10 days to fill them.

The wagering requirements are quite heavy, so you might not be able to enjoy any actual winnings from these spins. But if you would like to test how slots work or try out new games, then you can redeem the spins.

VIP / Special promotions

PowerUpCasino has a lot of extras to offer. Although I wasn't that impressed with the welcome bonus, the other bonuses caught my attention.  

The arcade theme comes with some cool gamification features. In the Level Up game, you can climb the VIP levels. You will also earn upcoins which you can later exchange for bonus money or free spins. In addition to these, there are 3 challenging achievements to win.

But after having a deeper look at the extra programs, the benefits from them are quite small. You will only get 1 upcoin for every C$100 bets. Then for example, 50 upcoins will only give you C$7.5 bonus money. And you will still need to meet the 40x wagering requirements for that bonus money.

All this would be so much more exciting if there was an actual chance to win something from them without having the headache of heavy wagering requirements again. But they are special and different from what many casinos offer. Participating in all of those can be fun if you don't place too much emphasis on achieving a lot from them.

PowerUpCasino's game lobby, or game hall as it's called in arcade style, looks very promising and there's a lot going on. There are over 6,600 games from 78 providers.

Naturally, we are looking at a lot of slots with more than 6,250 options on the table. You can find slots in a few different categories such as popular and new, but there are no specific themes among them. I would have appreciated a bit more categorized selection, especially when there are so many slots to choose from. Besides, it seems there are some really interesting ones from less-known providers that would be worthwhile to try. They just disappear behind the more popular games now.

The casino's specialty is the Arcade category. You will find 15 arcade-themed games here and boy were they a lot of fun! Although I'm not a huge arcade fan, I had to try out some of these fun-looking games which were like a flashback to old times.

I enjoyed playing Plinko, which is a simple ball-dropping game where you need to drop the ball into one of the winning slots. Another rare gem that I found was Mining Madness which turned out to be way more exciting than what it first looked like. If you like video games, you're going to have a blast with this old-school selection.

There are not that many jackpots and the biggest ones are missing completely. However, the table games category is really good. If you just want to enjoy classic table games without the live feature, you will have plenty to choose from. And these are not just random titles, but they are carefully selected from some top-notch providers, such as Betsoft and Play'n Go, to provide you with the best casino experience.

Otherwise, it's a very ordinary game hall. You can find the most common slots, a reasonable amount of the latest releases and some interesting exclusives. If you're looking for some good time and easy playing, PowerUpCasino can certainly deliver on that.

Desktop game information

• Games: 6600
• Slots: 6250
• Table games: 160
• Jackpot games: 32

PowerUpCasino offers a decent live casino with some good game options to choose from. There are 130 live games, including all the popular titles.

It's almost a shame that there are no specific arcade-style live games available. They would have been a cherry on top of the already ongoing theme in this casino.

Nevertheless, you can still enjoy a pleasant live casino experience here. The two top live game houses, Evolution and Pragmatic, provide their finest tables here. You can enjoy games led by charming croupiers whose professionalism never lets you down.

What I like is the well-organized layout of the live casino. You will first see all the top-rated games and when scrolling down you will find all the individual categories.

Pragmatic offers different lobby options, which is handy to know. When you enter the lobby, you will find more games inside it. It's then easy to find the table you want among the wide selection.

Live casino did not disappoint me and it worked just as well as the other games. I was quickly connected to the tables and the stream was high-quality as it should be.

Live game information

• Total number of live casino games: 130

It's almost funny how the arcade theme fits so well into a modern mobile device. For a moment you might not be sure if you traveled to the 80s or you're still living in the 2020s.

You will not need a separate app to access PowerUpCasino on your mobile. A normal browser is enough for this and it will be easy to use all the casino's features through that.

I liked the casino mobile version a lot. Usually, there's always something that doesn't really work – it can be the menu or other functions that are simply not practical. But this is not the case with PowerUpCasino and I love how user-friendly the mobile version is.

Both the bottom and top menus float along as you browse different sites. It makes it extremely easy to access any menu at any time and you can access your own account when needed. It even works better than the desktop version.

I would definitely choose the smoother experience that the mobile version can offer. It worked perfectly for me and I had no problems using it.

All banking transactions are highly secure at PowerUpCasino. There are many payment methods to choose from, including cryptocurrencies.

You can deposit as low as C$10, but remember that this does not qualify you to receive the welcome bonus. Also, the minimum deposit might vary a bit depending on the chosen method.

The minimum withdrawal amount is also $10. The maximum withdrawal limits will depend entirely on your VIP level. They start at C$750/day and C$10,500/month, but you can withdraw up to C$2,300/day and C$30,000/month at the highest level.

The casino wishes you to use the same payment method for withdrawals as was your initial deposit method. When this is not possible, another method can be agreed on.

The withdrawal processing time is 3 working days and I find this quite long. Therefore, I wouldn't really talk about fast withdrawals here. It's also worth noting that the finance department does not work at all during the weekend.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire transfer: 3-5 working days
• Online bank transfer: 3-5 working days,
• EcoPayz: 1-3 working days
• MuchBetter: 1-3 working days
• Interac: 1-3 working days
• Cryptocurrencies: 0-3 working days
• Mifinity: 1-3 working days

PowerUpCasino does not offer a very comprehensive FAQ section, so you probably will need to contact their support at one point or another.

They can be reached through these two channels:

• Live chat
• Email

I would have wanted to see a bit more detailed support page. This casino offers lots of programs for its players and some things might not be so clear at the beginning. People these days would rather find information themselves than contact customer support already in the beginning.

I did try their live chat and I was very pleased with the service I got. An agent always came online in less than a minute and they seemed quite professional. I was able to get the answers that I needed and the service was very friendly too.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

All licensed casinos follow the same regulations and PowerUpCasino is no exception to that. One of the processes is about knowing your customers and this is something you need to comply with.

PowerUp will request at least the following information from you:

• Proof of identity
• Proof of address
• Proof of deposit

Although there is a verification tab in your account, you cannot download the documents unless the casino has requested them from you or you have contacted customer support. There is a chance they will give you permission to provide the documents before hand. However, this early verification is handled on a case-by-case basis and does not automatically mean you can do that.

I personally prefer when a chance is given at any point to finish the verification process without a separate request. It just makes it so much easier and faster when the process is done in advance.

When PowerUpCasino asks you to provide verification documents, you have 30 days to provide them. The casino says it will process the documents within 10 days which I feel is a bit long considering that you cannot necessarily do this process in advance. That means another 10 days of waiting before you can make your first withdrawal.

PowerUpCasino is licensed by the Government of Curaçao. This means that the casino's operations are closely monitored and they have to follow all the strict gambling regulations.

The casino has properly implemented all the necessary safety tools to protect its players' data and transactions. In addition, there is a section on responsible gaming for your consideration. It is worthwhile to read it, even if you do not have a problem with gambling.

However, PowerUpCasino does not offer any tools for setting limits on your own account. You can only request self-exclusion, but even that can only be activated after 24 hours.

I am not impressed at all with the way PowerUp is handling this important issue. I would have wished to see much more on responsible gaming, especially the chance to set deposit limits.