Evolve Casino review (CA)

Evolve Casino starts their Canadian customers off with a hefty bonus package. There is a total of C$1,000 of bonus money and 100 cash spins up for grabs.

The bonus is divided into three parts and comes with your first three deposits.

• 1. deposit: 100% bonus up to C$500 + 25 cash spins
• 2 deposit: 100% bonus up to C$250 + 25 cash spins
• 3. deposit: 100% bonus up to C$250 + 50 cash spins

To claim the bonus, you need to deposit at least C$20 each time. The bonus is activated in the cashier section after choosing an accepted deposit method.

The bonus is a nice one. The biggest downside is the wagering requirement, which is 25x for both the deposit and the bonus. This does make cashing out more difficult.

This is balanced out by the fact that the spins are cash spins, which means they don't have any wagering requirements. The flipside of that is that they have a C$150 withdrawal cap.

That is some back and forth right there, but in the end, the good outweigh the bad. The best part of the bonus are the spins, and personally, I always love getting some no-wagering spins. You don't need to win big to get something out of them.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$20.
• Wagering requirement: 25x bonus + deposit.
• Cash spins have no wagering.
• Spins are capped at C$500.
• Spins must be used within 24 hours.

Please gamble responsibly.

Extra and no deposit spins

You can get a total of 100 cash spins in your welcome bonus offer. The spins are divided among your three first deposits as follows:

• 1. deposit: 25 spins
• 2 deposit: 25 spins
• 3. deposit: 50 spins

These spins have no wagering requirements, but do have a C$150 withdrawal cap.

Evolve Casino is a massive one, there's no doubt about that. With around 5,000 games, this casino has it all.

One reason behind such a large library is that there are dozens upon dozens of game developers on board. You are in for a very varied selection of games, as all these studios have their own way of making slots.

Slots are the main attraction here and they make up the brunt of the catalogue. There are also table games, scratchers, video keno and bingo, as well as live casino games. It is clear that this casino was designed for slot players first and other games were added as an extra spice.

Being this big comes with its own difficulties, which do plague Evolve Casino as well. The biggest is the categorization and filtering of games. There are a handful of game categories, but more are needed. Just having Casino, Bonus Buys and Jackpots as your slot filters makes things a bit difficult.

Having a search field and filters for different developers does help, but I would like to see more. When you have thousands of games, the players need to be able to browse them properly and not just blindly pick one at random.

It is true that this is a small complaint to make. If you biggest gripe is that there's too many games, you don't really have a problem.

Desktop game information

• Games: 4900
• Slots: 4450
• Table games: 80
• Jackpot games: 40

Like the rest of the game library, Evolve's live casino is also full of great games. There are plenty of amazing titles from two of the biggest game providers, Evolution and Pragmatic Play, and then other more unique suppliers like Vivo, Asia Games and Betgames.tv.

This selection pretty much covers all the bases. You got all the classics, as well as game shows, crash games and the likes.

On the casino page itself, you get some 140 live casino games, but this is not all. Some of the game tiles are actually lobbies, which have even more tables under them. Those are mostly different variants of the same games, like more blackjack tables, but there may be some game shows and such there as well.

Now, there is something to say about how the games are organized, or better yet, not organized. All live casino games are in one place with no filters or categories. This makes finding the games you want a bit more difficult. Nothing major, but a little nuisance when you want to search for some of the more unique games.

Having lobbies in the mix does make things difficult. You basically need to use the search feature or simply browse through multiple layers of games. Not really a convienent option.

When you find what you want to play, then it's just smooth sailing from there on. I tested out a couple of tables and everything loaded up quickly. Seeing how the games come from suppliers this big, that's not really a surprise. Anything less would be.

Live game information

• Total number of live casino games: 250

Evolve Casino is built to be compatible with all modern mobile devices. They don't have a dedicated app, but rather you play on your mobile web browser. Opening their website on your phone or tablet is all you need to do.

Playing on a mobile device is easy. The casino is well-designed and navigating it is a breeze. I did find the initial bonus advertisement annoying when I signed in for the first time. The notification that I have a bonus available in the cashier section was big and I couldn't close it. Just visiting the cashier fortunately got rid of it, but this could be confusing for some players.

Actually playing, depositing and withdrawing on the mobile site was a delight. It ran fast and smooth, which is a must in these days. Loading up games and jumping from one section to the next was clean.

I could easily see myself using nothing but the mobile casino for everything. Evolve really got things right with this one.

Evolve Casino has a decent selection of deposit and withdrawal methods for Canadian players. Payments are fast and easy to make.

The minimum deposit is C$15 and the minimum withdrawal is C$30. These numbers are fine, but could be a bit lower. The lower the limits are, the better it is for the player.

The casino states that the withdrawals may be processed for up to two days. This is a long wait, but often you will see that the payments are made much faster. In addition to the processing time, the actual transfer time depends on the chosen method.

Withdrawals are always made to the same method you used to deposit. There are some methods which do not allow withdrawing, so those are then paid out to eWallets or by wire transfers. Though, wire transfers do have a C$500 limit. With all this, I do suggest you check the possible easy withdrawal methods and deposit using those. I would suggest Interac.

Depositing methods

Withdrawal methods

Withdrawal times

• Visa: 1-3 working days
• Mastercard: 1-3 working days
• Wire Transfer: 3-5 working days
• Interac: 1-3 working days
• Jeton: 1-3 working days
• Mifinity: 1-3 working days

Evolve casino helps you if you ever have any question, but this is something that needs more attention.

Let's start with the obvious, the lack of an FAQ section. It may be a simple thing, but sometimes you just need to check something quickly and don't want to bother for a support agent. FAQ is such a basic feature that it being missing feels strange.

If you need any help, you need to contact the customer support. You can do so via email or live chat. The opening hours of the support are not mentioned on the casino site, which is a little annoying. I did check with the support and found out that the live chat is open from 10:00 CET until 23:00 CET every day.

I was able to get a hold of a live chat agent, but the response times were not great. I had to wait several minutes for an answer and even simple questions took a while. This did not leave me with a confident feeling. I would suggest you use the email support via the contact form. Seems like that way you can get clearer answers.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As a licensed online casino, Evolve Casino needs to know their customers. This process is call Know Your Customer, or KYC.

When you sign up, you need to provide the casino with accurate information. The registration form is a very standard one, and your account is quickly created.

The casino will later ask you for documents as proof of these. The casino will contact you when the documents are needed. You can submit them manually beforehand by contacting the support. I do suggest all players do this, as it makes withdrawing your wins much easier later on.

The required documents include:

• Proof of identity
• Proof of address

Evolve Casino is licensed and regulated by the Government of Curacao. The casino promotes safe gambling both in terms of data security as well as responsible gambling.

Evolve Casino has a Responsible Gambling section, where you can find information on protecting minors and gambling addiction. This is a good start, but I would like to see them add more information and much more ways of actually limiting your gambling.

In your account settings, you can find the Limits tab, which has:

• Daily deposit limits

This isn't really that much when it comes to limit options, but it's better than nothing. We do advice that every player sets a limit for themself even if they don't have any gambling problems.

If you feel like your gambling is getting out of control, you can contact the casino support for help, or directly contact the listed help services, like Gamblers Anonymous or Gambling Therapy Hotline.