Dunder Casino review (CA)

Dunder offers a traditional deposit match offer to new players, matching up to $50 in bonus for your first deposit. The amount seems a bit underwhelming to me; however, the terms of the offer are great, making the Dunder casino bonus definitely worthwhile.

The minimum deposit required is C$10, matching the gold standard of online casinos. Unfortunately, the minimum to receive the additional bonus spins is a bit higher, with C$20 as the requirement. 

The offer is forfeitable, meaning that you can always withdraw any winnings gained with real funds before activating the bonus. This naturally forfeits the bonus balance, which is good to keep in mind. 

Wagering can be a heavy task with some offers, but Dunder has fortunately kept the requirements reasonable, with a 35x wagering requirement for the deposit bonus. Furthermore, you have 30 days to complete the wagering, so you have plenty of time to play before it expires.

The downside of the offer is that it's only available via mobile. To qualify for the offer, you must make your first deposit using a mobile device.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 19+.
• Available only via mobile.
• Minimum deposit: C$20.
• Minimum deposit for bonus spins: C$20.
• Wagering requirement: 35x (Bonus).
• Bonus spins winnings wagering: 30x.
• Wagering must be completed in 30 days.
• Bonus spins have to be activated within 24 hours.
• Max wager: C$5.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

The welcome offer includes a nice 50 bonus spins on top of the deposit offer. These are credited to one of Pragmatic Play's most popular releases: Sweet Bonanza. To receive the bonus spins, you have to deposit at least C$20.

I like the choice of game from Dunder here. Sweet Bonanza offers cascade wins with random multipliers that can rise up to 100x your bet. Additionally, the candy-themed slot has the potential for mega wins with symbols that pay anywhere on the screen, as long as they are on consecutive reels. 

The spins have to be used within 24 hours of activating the bonus, with a 30x wagering requirement for the winnings.

Dunder casino has gathered nearly all of the top game studios to their site, with an extensive selection of slots and table games. With over 2,000 titles from the likes of NetEnt, Quickspin, Red Tiger, and Relax Gaming, their game selection offers both quality and quantity.

After trying out some vintage fruit machine slots, I tried out some brand-new releases that have a variety of mechanics and features. The games load quickly and allow for full-screen play for total immersion. Overall, the experience was excellent. 

Instead of the traditional top bar or menu-based navigation, everything you need can be found by scrolling down the page. The top games give you a taste of what to expect, with titles such as Sweet Alchemy 2, Shamrock Miner, and 7 Sins highlighted with large 4x4 icons, adding depth to the site.

The categories, which include everything you can imagine, are the main focus of the lobby. I can easily say that the categories Dunder Casino offers are unmatched by any other casino on the market. Game mechanics, game types, and themes make up the bulk of the categories. If you enjoy expanding wilds or falling symbols, expand the category to see a wide range of these slots. Are you feeling mysterious or retro? Simply click on their respective categories to see all of the games that match these themes.

All in all, Dunder casino has taken a different approach to its game lobby, and it simply works.

Desktop game information

• Games 2,000
• Slots 1,900
• Table games 20
• Jackpot games 40

Dunder Casino provides a full live casino experience, including all of the classic game types as well as the immersive show games. The selection comes from two of the most popular live developers, Evolution and Pragmatic Play.

The lobby is not the most diverse on the market, with roughly 50 tables available. However, the operator has made certain that each game type is represented by at least a few tables. Selecting a table was easy thanks to the vibrant game icons that stand out against the white background. 

The live casino has no real drawbacks, but it could benefit from another provider option for more variety. Live casino fans will definitely enjoy playing at Dunder casino.

Live game information

• Total number of live casino games: 50

A modern online casino needs a smooth mobile environment for a complete experience. After all, more and more players prefer playing with mobile devices. 

Dunder casino works flawlessly on mobile, with fast loading times and transitions. Navigating the site is easy thanks to a floating bottom bar that lets you jump between tabs with a single tap. All of the features available on the desktop version are also available on the mobile version. On mobile, instead of different-sized icons and scattered games, the selection is neatly organized into rows of two. This made it easy to view the games on the smaller screen.

If you want to play at the casino on your mobile device, you can do so directly from your browser. The site utilizes HTML5 technology, so you will not have to worry about downloading any apps. 

Dunder casino has covered all of the basic payment methods for convenient deposits and withdrawals. These include Mastercard, Visa, Interac, MuchBetter, and Paysafe. 

All of these methods have a minimum deposit of C$10, which is ideal in my opinion. This allows players of all experience levels to try the site without risking a large amount of money. For withdrawals, the minimum is C$20, which is a bit higher but still reasonable. 

Depositing methods

Withdrawal methods

 

The average withdrawal time at Dunder is 1-3 working days for debit card, and bank transfer withdrawals. MuchBetter users have the fastest withdrawal times, with a 0-24 hour average.

Dunder aims to process all withdrawals within 72 hours. Below, you can see the estimated withdrawal times by method:

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 1-3 working days
• Muchbetter: 0-1 working days
• Interac: 1-3 working days

Customer support should always be taken into account when picking an online casino out of the many options available. Dunder provides support via live chat and email, which can be found on their "Help" page.

The live chat is open daily between 02:00 and 19:00 EDT, with a help bot serving you outside these hours. I tried the chat functionality and received a response from the friendly staff within minutes. My personal experience was great; the agent was really helpful and professional throughout the chat.

If you don't want to risk waiting in the queue, you can email the team. I received a response via email really quickly as well, as it didn't take more than a couple of hours for the team to get back to me. 

Before you contact the team, you should have a look at the frequently asked questions, which can also be found on the same page. These cover most topics, so you might avoid the contact altogether.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Dunder has to follow the set Know Your Customer regulations in order to comply with the license. This is done to ensure that there are no underage players and to prevent money laundering.

The process includes the verification of your details, which you add upon signup. Unfortunately, you can't complete the verification process in advance but instead, have to wait for the team to request the relevant documentation.

This will most likely happen when you make your first withdrawal request. The documents may include the following:

• Proof of identity - driver's license
• Proof of address - utility bill
• Proof of deposit  - bank statement

You can easily upload the requested documents once you receive the request by using the document uploader tool in your account settings.

Dunder casino is licensed by MGA.

Dunder is committed to providing a safe gambling environment for all players. Their responsible gambling page can be found under the "Play sensibly" tab and contains useful information about gambling problems, as well as a smart self-assessment test to help you determine if you have a problem. 

Most importantly, Dunder offers a variety of tools to control your gambling. The operator prompts you to set these limits, which is smart even if just as a precaution.

The limits include:

• Deposit limit
• Loss limit
• Session limit
• Time out
• Self-exclusion
• Reality check

You can limit the amount of money you can deposit, or lose in a given period, or the time you can spend on the site. Additionally, you can take time out from playing, or close your account for a set period.

Dunder casino gets full marks for safe gambling.