BetAndYou Casino review (CA)

BetAndYou offers a welcome package that is divided into the first four deposits to the casino. The package includes a whopping C$2,163 in bonus funds, as well as bonus spins on two different slots. 

The welcome package consists of:

• 1. deposit: 100% bonus up to C$432 + 30 bonus spins
  
• 2. deposit: 50% bonus up to C$504 + 35 bonus spins
• 3. deposit: 25% bonus up to C$576 + 40 bonus spins
• 4. deposit: 25% bonus up to C$648 + 45 bonus spins

The amounts may be a little strange, but each deposit bonus is a sizeable one. The disadvantage is that you only receive a 100% match for your initial deposit, with the percentage progressively dropping to 25% for the remaining two offers.

The first offer has a minimum deposit of C$14, and the minimum rises to C$22 for the following three offers. Although the sum is reasonable for the initial offer, I think that requiring a deposit of more than C$20 for the subsequent bonuses is excessive. 

The main thing to note regarding the welcome offer is the maximum winnings cap, set at 1x the awarded bonus amount. This is a serious drawback, and I confirmed it with the customer service staff of the casino to be sure. If you complete the wagering, you can only receive the amount of the initial bonus as real funds. Any winnings beyond this amount will be lost. 

When it comes to wagering, the requirement is set at 35 times the bonus amount. This is the gold standard of the industry. The wagering has to be completed within 7 days, with a maximum stake of C$5. The wagering part is reasonable, and besides this, the other terms are basic but presented in an unclear format, which is inconvenient. 

All in all, I've seen some stingy casinos cap winnings at 8x or even 5x the bonus, but BetAndYou takes the cake with their 1x limit. The package would be a good one without the winnings cap.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$14.
• Wagering requirement: 35x. (Bonus).
• Maximum win with bonus: 1x bonus amount.
• Free spin winnings wagering requirement: 35x.
• Wagering must be completed in 7 days.
• Max wager: C$5.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

The welcome package includes up to 150 bonus spins, with each offer awarding a different set of spins.

The spins are credited as follows:

• 1. deposit: 30 bonus spins to Juicy Fruits 27 ways
• 2. deposit: 35 bonus spins to Juicy Fruits 27 ways
• 3. deposit: 40 bonus spins to Coco Tiki
• 4. deposit: 45 bonus spins to Coco Tiki

It's nice to have two different slots available for the spins. Juicy Fruits features a traditional fruit theme, and Coco Tiki transports players to a Hawaiian paradise. 

The winnings from these spins need to be wagered 35 times to be converted to real withdrawable funds. The spins are available immediately after a successful deposit.

VIP / Special promotions

BetAndYou has a loyalty program with eight levels, starting at copper. The main benefit of the VIP program is the cashback, which increases as you progress through the levels.

Additionally, players who reach the highest levels will receive exclusive offers and personal support. The loyalty scheme seems like a basic program to me, but unfortunately, the casino doesn't offer any additional information regarding it.

BetAndYou has games for all tastes, with everything you could want featured in the casino. The game categories include table games, instant games, scratch cards, bingo, lotteries, slots, and lotteries. Each game type has its own lobby, and I was stunned by the variety of options available. 

The slots lobby has a straightforward layout, with categories and providers available on the left-side menu of the page. Players can choose from specific categories and combine the search with particular providers thanks to smart filtering, which makes the vast library accessible.

The categories include an array of options, with different types of games like 3D slots, classic slots, or Megaways games included. Additionally, you can choose from game features such as games with cluster or cascade features. To narrow down your search to specific variations, there are more than 20 categories available. In terms of the lobby, BetAndYou sets an example that can only be praised.

The available game developers include leading providers such as Play'n Go, Pragmatic, Netent and Nolimit City. However, the providers that I was previously unfamiliar with were what really caught my attention. With exciting and innovative releases, BetAndYou showcases a variety of smaller studios. Thanks to this, I had a great time trying out a ton of new games.

I couldn't have asked for a better experience from the lobby or the games in terms of performance. The site continued to function without any hiccups even when I repeatedly switched between providers and categories.

Desktop game information

• Games 8,000
• Slots 6,500
• Table games 500
• Jackpot games 900

BetAndYou provides a responsive and user-friendly mobile environment right from your browser, with the option to download their application, which is an even smoother version of the casino.

In my opinion, the mobile version of BetAndYou has less clutter and a better layout that doesn't bombard you with information all at once. By pressing the top right corner, a menu that covers the page will appear, from which you can select different verticals or game lobbies. This also allows you to jump to your account, promotions, or any other tab with a single press.  

Alternatively, you can download BetAndYou's app, which works great on both Android and iOS devices, if you want to maximize the functionality of the website. The layout is similar to the performance-wise excellent browser version, but the app goes even faster with its lightning-quick transitions. 

It's fantastic to see that the operator has created both an effective mobile app and a dependable browser version for mobile players. In other words, BetAndYou satisfies every requirement of modern mobile gaming. 

The best online casino sites replicate the authentic Las Vegas experience right in the comfort of your own home. BetAndYou offers a cutting-edge live casino environment with a wide range of developers and fantastic categorization to create a comprehensive whole. 

With nearly 15 developers available in the live casino lobby, you are in for a treat. The number one developer is, unsurprisingly, Pragmatic Play, which offers a full menu of traditional table games as well as game shows. Additionally, you can access the lobbies from the likes of Lucky Streak, Asia Gaming, Atmosfera, and many more.

The best part about the extensive variety was the fact that I could try tables from providers I had never played with before. Winfinity was listed as a new developer, and to my pleasant surprise, I encountered excellent performance and fresh features like the choice of how to view the game. Both new and seasoned players can definitely discover new favourites at BetAndYou. 

Similar to the slots lobby, the live casino lobby has various categories and the developers listed on the left side of the lobby. BetAndYou has conveniently added options like top picks, VIP tables, and Drops & Wins tables to the available sections in addition to the standard game-type categories.

Live game information

• Total number of live casino games: 800

From conventional methods to cryptocurrencies, BetAndYou offers a wide variety of payment options. 

The deposit window displays recommended options such as Interac, Muchbetter and Mastercard, but there are numerous e-wallets and Applepay also available for those who prefer them. When it comes to cryptos, there are roughly 40 currencies available, covering all of the major cryptos as well as some less common options.

The site's payments section advertises some payment methods with a minimum of C$1, but this appears to be limited to certain regions. The common minimum deposit matches the gold standard of C$10, which is a plus for any casino. The same goes for withdrawals, which is fantastic because it allows you to withdraw smaller sums as well. 

Positively, BetAndYou processes payment requests 24/7, and according to the terms, all withdrawal requests must be processed within 24 to 72 hours.

Depositing methods

Withdrawal methods

Withdrawal times 

• Interac 1-3 working days
• Ecopayz 1-3 working days
• Muchbetter 1-3 working days
• Astropay 1-3 working days
• Jeton 1-3 working days
• Cryptocurrencies 1-3 working days
• Mastercard 1-3 working days

Customer support is one of the key factors when selecting an online casino. BetAndYou provides customer service 24/7 via live chat and email, ensuring professional and quick help from their team.  You can also request a callback from the support to speak with them over the phone.

I had questions about a few of the terms on the site, so I contacted the live chat and received an answer within minutes. Unfortunately, the agent didn't offer much help and resorted to copy-pasting the term I asked about until I gave up. I finally received a response and clarification to the issue after a second attempt, but overall I had hoped for more from a casino of this size.

To contact the team via email, simply hover over to the "contacts" section, which shows a form you need to fill out to message the team. The team responded within 24 hours, which was positive. For callbacks, go to your account settings and a popup window with your mobile number appears on the right side of your screen.

BetAndYou does not have a frequently asked questions page which was unfortunate. So, if you have any general questions, it is best to get in touch with the live chat.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅

BetAndYou allows you to register with just your email address and a password, but in order to comply with Know Your Customer regulations, you must verify your information before making a deposit.

This includes your basic details such as your name, age, address, and phone number. Furthermore, the casino will ask you to upload documentation to verify these details.These documents may include, for example, the following:

• Proof of identity - driver's license
• Proof of address - utility bill
• Proof of deposit  - bank statement

I was unable to verify my account immediately after registering, which was inconvenient. Verification is usually required on your first withdrawal and can take up to 72 hours to complete. This is why I would prefer to be able to verify my account in advance.

BetAndYou has a gambling license from the government of Curacao, which oversees and regulates the casino.

When it comes to responsible gambling, the BetAndYou lacks the necessary tools and safety measures. At first, I couldn't find any information about responsible gambling because the bottom bar or account settings make no mention of it. Finally, I discovered a responsible gambling page in their terms and conditions.

The responsible gaming page mainly describes what gambling problems are and offers a self-assessment test without mentioning any actual help links or organizations. You can self-exclude or limit your account only by contacting the team.

In conclusion, the operator has performed poorly in terms of responsible gambling.