24Slots Casino review (CA)

A big bonus offer is always a great way to start your visit to a casino, and that is what 24Slots does. You can get a total of C$1,500 in bonus money with your first four deposits.

This bonus comes with an exclusives special offer for Bojoko users. Your first deposit bonus percentage is doubled compared to the normal.

24Slots welcome bonus has all the following:

• 1. deposit: 200% bonus up to C$300 with code BOJOKO
• 2. deposit: 50% bonus up to C$375 with code 24SWEL250
• 3. deposit: 50% bonus up to C$375 with code 24SWEL50
• 4. deposit: 100% bonus up to C$450 with code 24SWEL300

The bonus offer does sound good, and especially the high bonus percentage makes this an offer you might be looking forward to. For me, that enthusiasm quickly dissipated when I read the bonus terms.

The bonus has a 40x wagering for both the deposit and the bonus sum. This alone is a task and a half, as it is way over the industry standard of 35x for only one of those. And if that is not enough, the bonus also has a 10x maximum conversion, which means that you can't win more than ten times what you got in bonus money.

But that's not all. There is one extra rule that really takes the cake. If you have an active bonus, you can't request a withdrawal. And if you choose to leave the bonus or can't complete the wagering, your bonus and all real money wins are removed from your account. So, either you complete the wagering or get nothing. This is not a good rule when compared to what other casinos do.

I was happy looking at the numbers and seeing how big the 24Slots.com bonus offer was, but my interest was quickly gone after seeing the terms.

First deposit bonus code

24 Slots first deposit bonus code is BOJOKO.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$15.
• Wagering requirement: 40x the deposit and the bonus.
• Max conversion: 10x the awarded bonus.
• Max bet: C$18 or 5% of given bonus, whichever is lower.
• Wagering must be completed within 7 days.
• If bonus is forfeited or wagering not completed, all real money winnings are also removed.

Please gamble responsibly.

24Slots is a big casino, and don't let the name fool you, it's not just about slots. The casino is stacked with over 4,000 games from multiple game providers, and if that wasn't enough, they have sports betting in there as well.

The game library is pleasantly varied. You do get your slots of all kinds, but also scratchers, video poker, table games, crash games and progressive jackpot games. I was happy to see them cover pretty much all the bases.

The casino page has multiple categories of games, list of providers for each category and a search field to find games by their name. This is all fine and good, but I would like to see some more sub-categories for slots. Having filters for different features is the ultimate search mechanic, which gets more and more important as the library of games grows.

One thing I do love about the casino, or specifically the page where the games are is the speed it loads up. Some casinos with this many games really struggle showing them all, but not 24Slots. Sure, some icon images are not loaded up immediately, but even with them all done, the page is smooth as butter. This is some quality code work right there.

I tested out something from every category to see how well the games loaded up.

Desktop game information

• Games: 4400
• Slots: 4000
• Table games: 130
• Jackpot games: 140

Just like the rest of the game catalogue, live casino is handled amazingly well on 24Slots. You have a clean and smooth list of games from multiple providers that has a little bit of everything, sounds great.

You get to play on tables from Pragmatic Play, Lucky Streak, Vivo Gaming and BetGames.tv. We are missing the big dog, but Pragmatic Play alone can fulfill a live casino service perfectly well on their own.

What stands out to me is the way the games are listed. You can easily see what is available and who operates that particular table. You can also just filter games from a specific provider, which is a thing that is missing from many live casinos.

Blackjacks, roulettes and baccarats are accompanied by games like Andar bahar, Dragon tiger, Casino hold'em, Boom City, Sweet Bonanza Candyland and Snakes & Ladders Live. The variety is there, though having only a handful of game shows is something 24Slots could improve upon.

Live game information

• Total number of live casino games: 100

Mobile gambling is one of the strong points of 24Slots. This casino fits perfectly in your pocket and goes with you everywhere.

When I tested the mobile features, I noticed just how well the casino has been designed with mobile customers in mind. All the menus were easy to open, the game icons were big enough to click, and the filters were accessible. The user experience was spot on.

I had no issues with loading times, lag or anything performance-releated. I never felt like I was using an inferior product or that the mobile casino was an afterthought.

Simply put, 24Slots mobile casino is a work of art.

If you are a mobile gambler, then this casino is the one you should use as a benchmark for a pretty much perfect mobile experience.

24Slots has a good variety when it comes to deposit and withdrawal methods. They have plenty of great options for Canadian players, including credit cards, eWallets and cryptocurrencies.

The minimum deposit is C$15. The sum does vary between methods, but you can quickly see what is the minimum and maximum for each methods when you choose them.

You can withdraw your funds for free, but be aware that requesting multiple withdrawals within a 30-day period will cause an 8% fee to be added. Your deposits need to be rolled over at least 5 times before you can withdraw.

These withdrawal terms are annoying and can cause problems if you are just wanting to play a quick round and then take out your wins. In comparison, withdrawals are often always free and the rollover requirement is normally between 1 or 3.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• NETELLER: 1-2 working days
• Interac: 1-3 working days
• MuchBetter: 1-2 working days
• Cryptocurrencies: 0-1 working days
• Mifinity: 1-2 working days

If you ever need help on 24Slots, you are in luck. 24Slots casino support has some quality service available. The support is open 24 hours a day, which is something I always love to see. Many casinos tend to operate on European times, which makes things difficult for Canadian players. Here, you can get help when you need it.

The casino support can be reached by email or live chat. The chat bubble is always available in the bottom corner of the screen. Just enter your details and message, and click chat.

24Slots does mention that you can get support also via phone, but does not provide a number anywhere. This might mean that the casino can contact you by calling, should they need to reach you quickly.

I tested the support by asking them a couple of simple questions in the chat. I got an agent on the line in a matter of seconds, and they were polite and knowledgeable. I quickly got answers and was able to return to the games with a smile on my face.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Knowing who your customers are is a vital factor to online casinos. It is part of their licensing rules.

The KYC process for 24Slots begins when you create your account and provide them with your personal information. This is the first-tier identification that let's you play and make some withdrawals on the casino.

To verify your account, you need to provide the casino with the following documents when requested:

• Proof of identity
• Proof of address
• Proof of deposit

The verification process is three-tiered on 24Slots. With first-tier verification, you can withdraw small sums without any additional documents, but if you go above the C$2,000 threshold, you must provide them with second-tier verifications. If you go past the C$5,000 threshold, you need to fully verify your account.

You can't send the verification documents on your own, but rather you must be asked for them first. This should be done the other way around, so that you don't need to wait for them to be processed when you are already waiting for a withdrawal request.

24Slots Casino is licensed and regulated by the government of Curacao.

The casino has done a good job with digital security, and the player data and financial information is protected properly.

Responsible gambling is one where 24Slots does have some serious work to do. Their approach to the whole repsonsible gambling concept is to have a single page of information, that barely covers what problem gambling is and how to recognize it.

One of my personal gripes with casinos is the way some direct players to external help services. For example, 24Slots has the url's of Gamblers Anonymous, Gamcare and Gambling Therapy on their Responsible Gambling page, but for some reason they did not bother to make them into actual links. You need to take the extra step of copying and pasting it yourself, which seems petty and almost mischievous.

Gambling can cause problems and should only be viewed as entertainment. If you play on 24Slots, you should keep a close eye on your spending and stay in control on your own.