Westpoint Casino review (CA)

The welcome package is not limited to just one deposit offer, with a second boost also available to help you get started.

• 1. Deposit: 100% bonus up to C$300 with code 108831
• 2. Deposit: 50% bonus up to C$200 with code 108833

As with all casino bonuses, there are terms and conditions you need to be aware of before making your deposit. Fortunately, Westpoint Casino has gone with reasonably fair overall terms.

The minimum deposit for these offers is C$20. Once you have made your deposit, you have seven days to complete the wagering requirement of 20x for both your deposit and bonus amount. This sets the total wagering to 40x, which is just a hair over the gold standard of 35x.

To claim your bonuses, remember to activate them before depositing in the bonus field located at the cashier.

Significant terms and conditions

• New players only.
• Minimum deposit: C$20.
• Wagering requirement: 20x (D+B).
• Max stake for wagering: C$5.
• Wagering must be met within 7 days.
• Game weightings apply.

Please gamble responsibly.

VIP / SPECIAL PROMOTIONS

Westpoint Casino doesn't have a regular loyalty program, but rewards loyal players with bonus spins that are awarded through achievements. For example, logging in for three straight days rewards you with 10 bonus spins. 

You can receive up to 260 bonus spins in total, and I liked that even the "Legend spinners" achievement is not too difficult to obtain through regular gameplay.

These spins are available for 72 hours after crediting, and winnings must be wagered 40 times before cashing out.

Westpoint Casino's game selection is not the largest, but it does include a wide range of providers. I discovered several new favourites after trying slots from Reevo, Jelly, and Hurricane Games, which were previously unknown names to me.

The operator does not rely solely on smaller, more innovative studios; multiple industry-leading providers are also on their menu. Everyone loves the NetEnt classics, Starburst and Twin Spin are always great choices to begin with. Pragmatic Play contributes to the mix with blockbuster releases like the Big Bass series, while Hacksaw Gaming offers the most volatile and explosive slots available. 

The casino lobby features seven main categories to choose from. You can also browse these categories with only your favourite providers selected, which makes it easier to find your favourites. Overall, the navigation at Westpoint Casino was user-friendly but could do with some more subcategories for different game types and themes.

While my experience at Westpoint Casino was mainly positive, there were some negatives as well. Some of the biggest game developers were left out of the developer lineup, including Quickspin, Play'n Go, and Big Time Gaming, to name a few. The visual display of the games is also a bit messy to look at, everything is presented in straight rows of six, with the game icons laid out against a black background. This made game selection unnecessarily difficult for me.

Desktop game information

• Games 1500
• Slots 1300
• Table games 50
• Jackpot games 300

The addition of Beter Live and Quik, two relatively small live developers, caught my eye on Westpoint Casino's live side. As I had not played real dealer games from these providers before, I was excited to try them out.

While Beter Live focused on the more traditional live casino experience, and Quik presented some fresh new variants, I thoroughly enjoyed both of them. These are a must when visiting Westpoint Casino, as they offer a breath of fresh air when compared to the regular live casino games.

Westpoint Casino has also ensured that there is quality available for more hardcore live casino enthusiasts, with Pragmatic Play secured on their menu. Enjoy everything from their roulette and blackjack tables to the action-packed show games like Sweet Bonanza Candyland and Mega Wheel.

Live game information

• Total number of live casino games: 80

The streamlined platform at Westpoint Casino is compatible with all mobile devices and has a similar look and feel to its desktop counterpart. 

The mobile version of the site has a few differences from the desktop version, mostly in the way that it is navigated. The navigation is slimmed down to dropdown menus for main tabs, categories, and providers, making it easy to switch between everything on mobile.

Everything was easily accessible, and I thought the mobile version was neat and user-friendly. The best part is that all of the same features are accessible by simply playing at the Westpoint Casino from your preferred browser. No app is needed, which is great.

With nearly instantaneous loading times, performance was also flawless when playing from a mobile device. The operator clearly prioritizes mobile gaming, and the overall mobile experience is excellent.

Westpoint Casino has a solid base for payments, with all traditional methods covered, next to cryptocurrencies. You can deposit using Visa, Mastercard, Skrill, Interac, and all major cryptocurrencies. 

The minimum deposit is a bit higher than ideal at C$20, so you, unfortunately, can't test the site with a smaller amount. The same amount applies to withdrawals, which are generally processed within 24 hours of the request.

The fact that you must wager all deposits at least six times before you can withdraw them is a bigger flaw in Westpoint Casino's payment policy. This is excessively high, making short game sessions frustrating.

DEPOSITING METHODS

WITHDRAWAL METHODS

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Skrill: 0-1 working days
• Astropay: 1-3 working days
• Interac: 1-3 working days
• Mifinity: 1-3 working days
• Cryptocurrencies: 0-1 working days

Westpoint Casino provides live chat and email support, with almost around the clock assistance. You can contact the team via live chat between 00:00 and 21:00 CST.

When it comes to the actual support experience, I had hoped for better. The agent picked up my chat within minutes, but unfortunately, the level of help was lacking. I asked some relatively basic questions, but didn't receive complete answers to them. 

Fortunately, after digging through the FAQ section, I was able to find the answers myself. Westpoint Casino has a solid base for frequently asked questions, with almost every topic covered by multiple answers.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Westpoint Casino is a licenced operator, and therefore it has to follow the KYC guidelines when it comes to verification.

This process starts when you sign up for the casino. You are required to fill in your basic information as well as verify your mobile number via SMS.

Westpoint Casino uses a third party service called HooYu to complete the verification process. You can simply head to your account and the verification tab to start using HooYu, which allows you to upload your documents in seconds.

You have to verify at least:

• Identity
• Address
• Payment method

The service has clear-cut instructions on how to submit your documentation, and they are most often automatically verified in minutes. 

Westpoint Casino is licensed and regulated by the Goverment of Curaçao.

The responsible gambling section of Westpoint Casino can be found under the "Limits" section of the site. The operator is committed to ensuring that you have a safe gambling environment, which shows in the tools you can use to control your gambling.

You can add a reality check, deposit limit, or cool off period to your account. While a reality check is a great reminder to keep track of the time you've spent playing, adding a deposit limit for daily, weekly, or monthly periods will always ensure that you stay within your budget.

Please gamble responsibly.