Slotum Casino review (CA)

Slotum welcomes new players with a huge welcome package. It is available for the first 3 deposits and the total value of the package is C$400 and 50 spins. The bonus amounts are divided as follows:

• 1st deposit: 100% up to C$200
• 2nd deposit: 50% up to C$100
• 3rd deposit: 75% up to C$100 + 50 spins

You will need to deposit a minimum of C$20 to receive this bonus. Unfortunately, there is one major downside to this bonus and it's the wagering requirement. The first deposit bonus needs to be wagered 50x before you can withdraw any winnings. Honestly, this is a really high wagering requirement and kind of takes the fun out of the whole bonus. The process gets a bit easier with the second and third offer having 45x and 40x wagering respectively.

The good thing is, that the bonus is forfeitable, so you can drop it at any point.

It's good to note that games come with their own playthrough percentages. Slots wager 100% while table games only 5–25%.

High rollers can enjoy exclusive welcome bonus package. They can get up to C$5,600 as bonus money and the above-mentioned wagering requirements also apply to high roller welcome bonus.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$20.
• Wagering requirement: 50x.
• Only slots wager 100%.
• Max bet while wagering: C$5.

Please gamble responsibly.

Extra and no deposit spins

All new players can enjoy a total of 150 free spins. The first 100 spins come together with the first deposit bonus and the other 50 on 3rd deposit bonus.

The free spins have a 50x wagering requirement and a C$130 withdrawal limit.

It's always good to sign up for the casino's newsletter and you can receive nice offers in your email. There are not many bonuses available on Slotum's Promotions page, but you can receive exclusive offers, including free spins, through the newsletter.

As a new player, you get an additional 10 free spins for signing up. Create an account and confirm your phone number, and the spins are credited to you.

These spins can be played on Fruit Zen or 88 Frenzy Fortune. You have 2 days to use them. The maximum withdrawal from no deposit bonuses is C$20.

VIP / Special promotions

All the players will automatically join the loyalty program. You will be collecting Complimentary points and to get one point you need to place bets in slots games for C$20. The more points you collect the higher level you will rise.

There are a total of 5 levels and all players start from Bronze. Each level has 5 stages and once you complete the stages you will be rewarded to the next level. The prices start from free spins and later you will also enjoy cash bonuses.

The good thing about Slotum's VIP program is that it's available for every player. There are no special requirements or actions needed to join in.

If you're a fan of big game catalogues, you've come to the right casino. Slotum offers more than 6,000 games from over 60 providers. So, sit back and relax, while we take a deeper look at the game categories.

First of all, we are depending on only 7 different categories. This makes me already a bit terrified because I can see myself getting tired trying to browse through 6,000 games with such a few categories.

If you like mainstream games, then it can work for you well because they appear on top of each list. You can also use the search bar but there are no filter options so that one only works if you know what game you are looking for.

Game providers are also listed separately so you can find them easily. But otherwise, I would have really wanted to see a much better categorization for such an amount of games. This kind of setting serves the players who pretty much know already what they are going to play. Unless you have all the time in the world to start going through this huge selection.

Those looking for the best jackpots will enjoy Slotum casino. There is an excellent selection of the most popular jackpots with the highest prize pools. This includes games like the record-shattering Mega Moolah.

The usability will not disappoint you. I tried out a few games and everything worked like a charm. We're talking about one of the biggest casino owners here, so smooth game accessibility should come naturally and it certainly does.

My overall conclusion of the whole game lobby is that it could benefit from some improvements. But the games work flawlessly and they can offer you a hassle-free casino experience.

Desktop game information

• Games: 6000
• Slots: 5800
• Table games: 50
• Jackpot games: 85

Slotum's live casino leaves a lot to be desired. It obviously looks like the casino was not really bothered about their live casino this time. Which is fine, if that type of players are not in their target group.

With only few game options on hand, this is not exactly a live game players stamping ground. I wouldn't also hype too much about the quality of the games. I tried to get inside the Vivo Gaming lobby, but it took me a few tries as I always encountered some kind of error.

To keep it short, real live game players better move on to the next casino. Nothing exciting for you here. Slotum live casino is better for those who just want to try out a live experience without too many expectations.

Live game information

• Total number of live casino games: 25

Slotum casino works well on mobile. They don't have their own app, but you can easily access the casino through a normal web browser. I usually recommend using an updated Chrome or Safari browser as they also provide the best security for online gaming.

If you played with the desktop version, you will find that the mobile one is very similar. And the overall functions work just as well as they do on a desktop – if not even a bit better.

Actually, I never went back to the desktop version once I had tried the mobile one. It just works so nicely and it was much handier to use. Even the whole huge game selection didn't feel as big as it did on the desktop. It was easy to pick up interesting slots on the mobile layout and the functions inside my own account were clear.

Just make sure you have at least a bit newer device with up-to-date browser and of course a stable internet connection. Then you will really enjoy the mobile experience.

Slotum has many payment options available, including cryptocurrencies. You can find the most common methods for both deposits and withdrawals.

The minimum deposit is C$10–30 depending on the method. I find the C$30 a bit on the higher side and it's a shame that, for example, ecoPayz is set with that minimum. However, remember that the welcome bonus requires a C$30 minimum deposit.

Withdrawals work in the same way and the minimum, as well as the maximum withdrawal, depends on the chosen method. The daily withdrawal limit is C$4,000, weekly C$15,000 and monthly C$30,000. There are no added fees to the withdrawals.

Slotum makes no promises on withdrawal processing times, but they ensure that they will process them as fast as they can. Whether the fast processing means 24 hours or 3 days, even customer support was not able to answer that.

The good thing is that there are many payment methods, and it will be easy for everyone to find a suitable way to make deposits. It is unfortunate that the casino is not able to clarify the withdrawal processing times, because that is an important factor for many players when choosing a casino.

Depositing methods

Withdrawal methods

Withdrawal times

• Cryptocurrencies: 0-1 working days
• Wire transfer: 3-5 working days
• Online bank transfer: 3-5 working days
• EcoPayz: 1-3 working days
• Interac: 1-3 working days
• Mifinity: 1-3 working days

Slotum has 24/7 customer support which works in two ways:

• Email
• Live chat

Unfortunately, there is no phone support available.

I contacted customer support through their live chat. I tried it in different times of the day to see if it really works around the clock. The response times were always fast and within a few minutes, I got a hold of an agent.

However, the quality of the support was not that impressive. Once an agent even left the conversation and another one took over. I got the impression that the first agent just couldn't answer my questions and decided to jump off the whole conversation instead.

Honestly speaking, I felt like the support agents didn't really know their own casino. I asked for some details about bonuses and I wasn't able to get a clear answer until after asking many further questions.

For simple questions, they could provide proper answers and their responses were always friendly. But there was this feeling of unprofessionalism that bothered me quite a bit. Slotum should improve its customer support to offer better service to its players.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

All licensed casinos are obliged to know their customers. Therefore, they will need to process a KYC (Know Your Customer) for every registered player. This procedure is part of the security measures, and it aims to prevent money laundering as well as underage gambling.

On Slotum, you can process your verifying documents at any time. You will find a section called Documents in your account and it directs you straight to the verification page.

You will need to verify your identity at the latest when you make your first withdrawal request. I recommend processing the documents already before that, so you can enjoy fast withdrawals when the time comes.

The documents will include:

• Proof of identity
• Proof of address
• Proof of payment method

In addition to these, you can also verify your phone number which can be used as a form of authentication to your account.

Slotum Casino is licensed under the laws of the Government of Curaçao, which monitors and regulates the casino's operations.

From the safety side, there are no complaints about this casino. It has all relevant safety measures in place and players can play in a secure environment.

I would have wanted to see a bit more effort on the responsible gaming side. You can set limits to your account but for some reason, not all the limitation options are visible at first. Only when you change to advance mode, you are able to have more options. I don't think setting limits to your account should be a question of advanced modes.

However, the tools are there and you can find them under your own account. You are also able to see your game history and other relevant information.

Always remember to play responsibly and stick to your budget. Gambling should remain as part of entertainment and everybody should set limits to their accounts.