Pokerstars Casino review (CA)

When you start playing on Pokerstars, you get a hefty welcome package that has free spins and deposit bonus for every situation. Grab a total of 300 free spins and C$2,000 of bonus money.

Just remember to use the bonus code SPECIAL2000 on your first four deposits.

When you make your first deposit of at least C$20, you get:

• 100% bonus up to C$500 + 150 free spins with no wagering

For your second, third and fourth bonus, you get the very same deposit bonus, but with only 50 spins each time.

Bonus wagering varies depending on which games you play. To wager your bonus, you need to earn 5 redemption points per C$1 of bonus. Redemption points can be earned for as low as C$3 per point on slots, which varies based on the RTP of the game.

For example: Wagering on Age of the Gods: Ruler of the Sky slot would translate to 20x and wagering on Jurassic Part equals to 45x.

Is this a good deal? For starters, it's confusing to be honest. The wagering is wild and calculating it can give grey hairs to even a seasoned player. It isn't bad wagering, it's just messy.

If you can get over that, you are in for a good time. This is a good bonus offer, just make sure you check the wagering on each game you want to play and you're good.

First deposit bonus code

Pokerstars's first deposit bonus code is SPECIAL2000.

Significant terms and conditions

• New Canadian players only.
• Bonus wagering varies based on the RTP of the game played.
• Minimum wagering is 15x the bonus.
• Minimum deposit: C$20.
• Free spins will expire in 7 days.
• Free spins can only be used on selected slots.

Please gamble responsibly.

Extra and no deposit spins

When you sign up on PokerStars and start depositing, you get a total of 300 bonus spins as follows:

• 1. deposit: 150 spins
• 2. deposit: 50 spins
• 3. deposit: 50 spins
• 4. deposit: 50 spins

These bonus spins have no wagering requirements or withdrawal restrictions.

No matter what their name might imply, Pokerstars is the home of a massive slots and table games selection. They have well over 1,000 casino games for you to try.

There is also no shortage of well-known game suppliers, so you can be sure to find all your favourites here. NetEnt, Play'n GO, Yggdrasil, Thunderkick, Red Tiger, Quickspin and many others have brought their best games here.

Classics, evergreen favourites, hot new releases and massive jackpot games can all be found on Pokerstars.

In most casinos, slots normally account for the major part of the gaming sections and so were slots under PokerStars Casino. Actually, once you login to the casino, the slots are the first thing that you see. The casino has some of the common slot games as part of its catalogue of games. Book of the Dead, Wolf Gold, Starburst, Fire Joker, and the whole John Hunter series of games are some of the common names in the plethora of slot games you would come across. As a quick pick, I decided to play both Wolf Gold and Book of the dead. Everything went smooth and the games worked like a charm.

My overall gaming experience at PokerStars Casino would be summarized as exhilarating

Desktop game information

• Games: 1400
• Slots: 1200
• Table games: 25
• Jackpot games: 85

Looking for a realistic casino experience, like the one you get on a brick-and-mortar casino? Then look no further, as we Pokerstars has got you covered.

Their live casino games bring you the same gambling experience, but in the comfort of your own home. Play with real croupiers and feel the same exciting gameplay.

The live games are courtesy of Evolution and Playtech. With developers like these, you are sure to find high-quality choices that suit your preferences. Roulettes, baccarats, blackjacks and game shows, Pokerstars has them all right here.

Live game information

• Total number of live casino games: 40

Pokerstars can be enjoyed on mobile devices. The lightweight mobile casino is compatible with all modern phones and tablet. It is built on HTML5 technology, which makes it responsive and fast.

Gaming on my mobile was as easy as playing on my desktop. Even with the reduced screen size, everything seemed to fit perfectly and the graphics were perfect. The loading speeds between casino pages and games were great, considering the games I mostly played had a lot of colors and large images.

You can find almost all of the slots and table games in the mobile casino. Only some of the oldest games are not available for mobile.

To play poker on your mobile device, you need the Pokerstars app. It is available for both iOS and Android.

Pokerstars has a plethora of great deposit and withdrawal methods available for Canadian players. All are fast and safe for your convenience.

When it comes to banking, for Canadians, the casino promises a multi-currency switch, where you could switch from the main US dollar to the Canadian dollar, but that wasn't actually possible in reality. So, when you try to count your profits keep in mind you are in the USD value.

When it comes to the available banking methods, PokerStars Casino has partnered with the leading ways that Canadians get to easily deposit and withdraw funds. Visa and MasterCard, MuchBetter, Ecopayz, Paysafecard and Interac are among the options you could use. As always, I prefer e-wallets and so decided to deposit with Ecopayz.

Deposits were instant and to my surprise, withdrawals took less than 12 hours to reflect in my Ecopayz wallet which was among casinos that have fast withdrawing periods.

Depositing methods

Withdrawal methods

Withdrawal times

• Visa: 1-3 working days
• Wire transfer: 3-7 working days
• Ecopayz: 1-3 working days
• Apple Pay: 1-3 working days
• INSTADEBIT: 1-3 working days
• MuchBetter: 3-5 working days
• eCheck: 3-7 working days

If you ever have any questions, Pokerstars customer support team is ready to help. Check out the help centre to find the comprehensive FAQ section, where there are answers to most questions they get.

You can also ask the customer support bot (called Stella) for help. Stella is a clever helper and can eventually get you in contact with a human customer support if you don't get the answer you were looking for.

When it comes to customer support, I felt that PokerStars Casino really let down its players. Even though they have a whole page dedicated as a ‘HELP' page, all you get is a detailed FAQ column. Periodically the chat button may pop up, but you get an automated robot of the FAQs.

In clear perspective, there is no obvious way to contact them in case you encounter any issues, which I think they need to work hard on. Considering I had issues with my banking details, I had to maneuver around the casino pages, something a live chat agent could easily assist with.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Pokerstars follow the rules and regulations set by their licensors to the letter. This means that to prevent underage gambling and money laundering, they need to know who their customers are.

Pokerstars KYC (know your customer) process begins at registration. Here, they start by asking you basic information, like name, address, birthday and email.

Later, they may ask you for documents as proof. These include proof of identity, address and deposit.

Pokerstars strives to protect the players. All data transfers are encrypted and player accounts are protected from outside threats.

They also advocate safe and responsible gambling. Pokerstars's goal has been to build a service where gambling can be enjoyed safely and to help those who need it.

You can set limits to your accounts to protect you. If you feel like your gambling is getting out of control, you can set:

• Deposit limits
• Game limits
• Time limits
• Self-exclude