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Significant terms: New players only, 18+. Minimum deposit: C$20. Wagering requirement: 39x (B). Max bet while wagering: C$7,5. Maximum win sum: C$2,000 for the first deposit bonus. Full terms and Bonus terms apply. Play responsibly. Full terms and Bonus terms apply.
What Pan Casino Looks Like
Here, you can see what Pan Casino looks like on a mobile phone.
Summary
Pan Casino does many things well, but they also need major improvements in some areas. They have a massive game selection and a good live casino, but their responsible gaming policies are poor and they desperately need more payment options.
License: 🇨🇼 Curaçao
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
From Bojoko's perspective, Pan Casino succeeds well in some categories but has some flaws that significantly affect the user experience. The interface is simple and easy to use, and there are no issues here design-wise.
Founded in 2015, Pan Casino has been operating for a good while. Many of their services are targeted at Polish customers, which is probably why the Canadian website contains many spelling and grammatical errors.
Pan Casino's biggest strength is their game selection. The library is impressive in terms of size and quality, holding thousands of popular games. They also have a versatile live casino section built from various live game providers.
Our experts' biggest issues with the site concerned responsible gambling policies, payment methods and customer support. We couldn't find clear information about the welcome offer, so we had to contact customer support. We spent over 15 minutes dealing with the agent, over some very simple questions.
Regarding responsible gambling, Pan Casino needs to step up. They have a limited number of gambling tools available, which the players themselves can't set. Another concerning point is their promotion of the latest winners in a way that is not a good look at the casino.
Overall, Pan Casino gave us mixed feelings. While there are many positive aspects, some areas need so much improvement that they significantly reduce the casino's overall score.
Pan Casino has a great welcome package to start your journey. When you first sign up, you'll get a deposit bonus for your first four deposits.
1st deposit bonus: 100% deposit bonus up to C$1,000.
The total value of the welcome package goes up to C$7,000. It's divided into your first four deposits, with each bonus being a 100% match. Check the table below for a full breakdown:
Deposit
Offer
Max. Bonus
Max. Conversion
1.
100% deposit match
C$1,000
C$2,000
2.
100% deposit match
C$1,000
C$2,000
3.
100% deposit match
C$2,000
C$4,000
4.
100% deposit match
C$3,000
C$6,000
This is quite a generous deal from the casino. There are four 100% deposit bonuses, all with very big max wins. While the maximum conversion limits might be restricting for high-rollers, they are good for regular players. For the best high roller bonuses, check out our dedicated page.
The minimum deposit to activate each bonus is C$20, and wagering is the same 39x for each bonus. These bonuses are valid for 7 days from activation, so there's a decent amount of time to complete the wagering.
These bonuses have a lot of potential, as the maximum wins are big, and the wagering requirement is not too bad either.
Significant terms: New players only, 18+. Minimum deposit: C$20. Wagering requirement: 39x (B). Max bet while wagering: C$7,5. Maximum win sum: C$2,000 for the first deposit bonus. Full terms and Bonus terms apply. Play responsibly.
Pan Casino Promo Code
You don't need a bonus code to claim Pan Casino's welcome bonus.
Compare Pan Casino Bonus
If we compare Pan Casino's welcome package to other Canadian casinos, it stands out with the large total value of the bonus package. Comparing the wagering requirement, 39x is slightly higher than the industry standard (35x), but I don't see this as a problem. The total value is so high that it makes sense to have a bit higher wagering requirement.
Each deposit bonus Pan Casino offers has a maximum limit of C$1,000 or higher, granting a great boost to your bankroll. Compared to many other deposit match bonuses, the amount is often below C$1,000.
You can compare this bonus to your favourite casinos, by using our comparison tool below:
Pan Casino has a very big provider list, with over 60 studios in their portfolio. This list includes industry-leading names like Play'n GO, Nolimit City, Pragmatic Play and NetEnt, so the quality is guaranteed. There are also several smaller studios with exciting games to their name.
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The list of slots and games at Pan Casino is massive. They have a selection of over 8,000 games from the top providers for you to choose from.
The filtering options at Pan Casino were decent, even though there could be some additional options. You can browse through various categories, such as the hot, new and games with big bets. What's great is that you can tick different filters simultaneously, so you can filter your favourite provider and their new games, for example.
I'd wish to see some additional categories since the game selection is so big. Filters for megaways games, jackpots and crash games would be really helpful as Pan Casino has all these games in their library.
From the huge selection at Pan Casino's game library, you can find classic slots, megaways, jackpots, plinko, and much more. There is something for everyone, and this section is executed really well by Pan Casino.
Game Information
Games: 8,000
Slots: 7,300
Table games: 100
Jackpot games: 200
Crash games: 20
The live casino section at Pan Casino is nicely diverse. Unlike many other casinos that build their live casino lobby from just two or three providers, Pan Casino has acquired over 10 live game studios. This guarantees variability in the live game selection.
The biggest live providers at Pan Casino include Pragmatic Play Live, LuckyStreak, Amusnet and BetGames.Tv. These are all quality providers whose games are proven to be trustworthy and reliable.
You can find all the classic card games like blackjack and baccarat at Pan Casino, all with live dealers. Pan Casino is also one of the best Canadian roulette casinos, as they have around 100 roulette variations available.
Regardless of whether you are a beginner or advanced live casino player, you can get a good experience from Pan Casino's live casino.
Live Game Information
Total number of live casino games: 150
Pan Casino offers an enjoyable experience for those playing on mobile. They don't have a downloadable app, but the mobile version works just as well as the desktop one. If you'd prefer to play with an app, check out our page for the best Canadian mobile casinos.
I played for a while using the browser version on an iPhone 14, and I had no issues whatsoever. Everything was made to work nicely with smaller screens, and I didn't encounter any lag or slowdown.
I couldn't find how many games their mobile version supports, but I searched and tried out some of the desktop games, and all of them worked seamlessly on my phone.
With a stable internet connection and compatible device, you can play at Pan Casino wherever you are.
Pan Casino offers a limited number of payment methods. They don't support the traditional card payments; instead, they have a couple of digital wallets and cryptocurrencies available.
The minimum deposit with all methods, excluding cryptocurrencies, is C$25, and the same amount remains for minimum withdrawals. The limits could be a little smaller, and there should definitely be more payment methods available.
The supported cryptocurrencies include Bitcoin, Ethereum, BitcoinCash, Litecoin, Tether, Ripple, Cardano, and Tron. At Pan Casino, the minimum deposit and withdrawal with crypto is equivalent to C$20.
Upon researching the payment terms, I noticed that Pan Casino had set a limit for possible withdrawals for a single player: 1 per day, 5 per week, and 10 per month. This is important to keep in mind if you decide to play at Pan Casino, as these restrictions might cause issues for some players.
The available payment methods and limits are presented in the table below:
Payment method
Min deposit
Min withdrawal
Possible fees
Astropay
C$25
C$20
-
NeoSurf
C$25
❌
-
Interac
C$25
C$20
-
Cryptocurrencies
C$20
C$20
-
The average withdrawal time in Pan Casino is between 1-2 working days.
Pan Casino aims to process all withdrawals within 1 working day from request, after that the transfer speed depends on the used payment method.
Here are the estimated transfer speeds for each banking option.
Astropay: 0-2 working days
Interac: 0-2 working days
Cryptocurrencies: 0-1 working days
Pan Casino offers support 24/7 via live chat and email.
I have a slightly contradictive feeling about Pan Casino's support. I tried out the live chat, and it took around 5-10 minutes before I was assigned an agent. Once I got through, I asked some basic questions regarding the welcome offer and my account.
The agent had difficulty answering my questions properly, and I had to reshape the same question multiple times to get a helpful answer. After a while, the issue was resolved, but the hassle was just too much. Spending 15+ minutes in the chat over a simple question just doesn't meet today's industry standards.
For non-urgent issues, you can contact Pan Casino's support via email at support@pancasinosupport.com.
Email support: ✅
Live support:✅
Phone support: ❌
Before you can make any withdrawals from Pan Casino, you need to verify your account. This is done to prevent money laundering and underage gambling. It's quite normal for a licensed casino to require account verification before any withdrawals.
To verify your account, you need to send in the following documents:
Proof of identity
Proof of address
Proof of deposit
You can do this anytime at Pan Casino, but we recommend doing it immediately after sign-up. Doing this in advance prevents any delays when you make your first withdrawal.
Pan Casino operates with a licence from the government of Curaçao. This gambling authority oversees the casino and regulates its operations.
However, I was disappointed with how the casino promotes safe gambling. Their responsible gambling page is very small, with only a slight peek into how gambling addiction can be recognized or prevented. The only tools I found at Pan Casino are loss limit and self-exclusion, which can be set by contacting customer support.
Another major concern was the section "Change Your Life" where they presented the latest winners on their site. While revealing the latest winners is okay, it should be done in the right manner, without pressuring users into gambling. It's simply a bad look on Pan Casino, and I wish to see a change to this in the near future.
Pan Casino has its strengths, but it's not for everyone. If you'd like to try out something else, check out these alternative casinos for Pan Casino.
The ClubHouse Casino: The ClubHouse Casino is a promising site that features an excellent game portfolio, good support, and plenty of ongoing promotions. With some improvements, they are a serious competitor in the Canadian online casino industry.
OnLuck Casino: OnLuck Casino stands out with their unique and versatile game selection. This casino aims to bring you titles not offered in other Canadian casinos. Their smooth site is suitable for players of all levels, but they need to add some more responsible gambling tools.
Viggoslots Casino: Founded in 2014, Viggoslots made a strong entrance to the world of online casinos. Since the opening of their doors, they have operated successfully, and their user base is growing each year. With a simple site and great bonuses, Viggoslots offers an enjoyable gambling experience.
Pan Casino is owned and operated by SG International N.V.
Pan Casino is a safe casino for Canadian players. While they should improve their responsible gambling policies, they remain a licensed operator and follow the mandatory regulations.
Elmo began his career in the gambling industry in 2019. Over the years, he has gained extensive knowledge of casinos, offering a unique insider perspective. With his passion for information and writing, he provides accurate and honest reviews to help players make informed decisions and confidently navigate the world of online casinos.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
