Lucky Friends Casino Review

Lucky Friends brings the fun with a massive game library of over 8,000 titles. Since the collection is fueled by 65 providers, variety is definitely on the menu. There are slots, table games, jackpots and a well-stocked live casino to enjoy. And that's not all. There is also a sportsbook and plenty of tournaments to keep things fresh. 

The casino lobby features some key categories. You can browse the games by category, search by keyword or filter by provider, making it easier to find your favourite titles from the sea of games. If you prefer a certain theme, like Pirates, Vikings, or Mystical, you can find dedicated collections for these types. 

They've added some cool categories too, like the 'Hot RTP' section, showcasing the best paying slots and 'Lucky Friends Jackpot', where you can take part in exclusive jackpot games across multiple different levels. 

I found Lucky Friends' game collection fun and versatile. It's heavy on slots, and you can find some fan favourites, new releases and trending titles from the hottest providers. Whether you're into classic fruit games, fantasy adventures or thrilling cascading reels, there is plenty to explore. Just a heads up – the keyword search can be a bit picky, so if you're after something special, it helps if you know the exact title or provider. 

Game Information

• Games: 8,150
• Slots: 6,300
• Table games: 500
• Jackpot games: 1,500
• Crash games: 12

_{The number of games is an estimate at the time of this review and may change as new games are added.}

Lucky Friends' live casino is huge, featuring over 1,000 titles. While the collection boasts titles by just a handful of studios, you'll get top-tier action from Evolution, Pragmatic Play Live, Playtech and a few others. Everyone brings their own spice to the mix, so even with the focused lineup, there is no shortage of variety.

The game selection includes blackjack, roulette, poker, baccarat, Sic Bo, Bac Bo and game shows. While the collection is really impressive, the categories and search functions could use improvement. I can't understand why on earth they wouldn't have any categories within the live casino, especially given the size of the library. If you want to browse specific games, say roulette, there isn't a dedicated category. Instead, you have to do all the legwork yourself.

Live Game Information

• Total number of live casino games: 1,150

_{The number of games is an estimate at the time of this review and may change as new games are added.}

If you prefer gaming on the go, Lucky Friends provides a great casino environment for that. They don't currently have a dedicated mobile app that you can download from the Apple store or equivalent, but they do offer a quick app. It is easy to download directly from the website. 

If you don't want to download anything, you can also play conveniently on a browser, as everything runs flawlessly regardless. I didn't notice any real difference while playing on a desktop or my Apple iPhone. 

As the casino is built on an easy-to-use platform with a simple layout, it is a breeze to navigate on a smaller screen too. All the games loaded fast, and I didn't face any bugs. From registration and depositing money to playing the games, everything feels effortless.

Lucky Friends supports several banking methods, including online payment services, digital wallets and prepaid vouchers. There are also several cryptocurrencies available. With plenty of choice, getting started is quick and convenient. All the deposits are handled instantly. 

The minimum deposit limits depend on the chosen method, ranging from C$1 to C$30. For selected cryptocurrencies, the minimum is roughly equivalent to C$1, but it's wise to double-check, as the values may vary between tokens. These limits are quite reasonable, though the C$30 threshold does feel slightly high, in my opinion. 

As for withdrawals, the selection of available methods is not as broad as it is for deposits. You can cash out using Interac, MuchBetter, Skrill or cryptocurrencies. Minimum withdrawal amounts vary between C$30 and C$50. These lean more to the higher side, which is why I'd wish to see these lowered. 

See all the payment methods alongside minimum deposit and withdrawal limits on the table below: 

The average withdrawal time from Lucky Friends is 0-1 working day.

Withdrawals are typically processed quickly, often instantly. In some cases, it might take up to 24 hours. The total withdrawal time from the withdrawal request to the money in the account depends on your chosen banking method.

I always love casinos with instant withdrawals, as it adds to the smooth overall experience. However, bear in mind that you're profile has to be verified before any potential cashouts are possible. 

The withdrawal time for each method is the following:

• Interac: 1-3 working days
• Skrill: 1-2 working days
• MuchBetter: 1-2 working days
• Cryptocurrencies: 0-1 working days

If you ever need help, Lucky Friends' customer support is available 24/7. You can reach out to them via live chat, contact form or email by sending a message to support@luckyfriends.com. They don't currently offer phone support in Canada. 

The casino features a Help Center as a convenient starting point, should something come up. It also includes an FAQ section that covers some of the frequently asked questions, so you may find your inquiry resolved by just browsing through that. 

When I reached out to the customer support via live chat, I was initially assisted by a bot. Shortly after, I was transferred to an agent who provided helpful assistance. The overall experience of Lucky Friends' customer support was positive to me.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

When you sign up at Lucky Friends, you have to enter your email address and phone number. Once you've created your account, you're asked to verify your profile. This is part of the Know Your Customer (KYC) process that all licensed casinos are obligated to conduct. This is their way to create a fair gaming environment by preventing underage gambling and money laundering. 

You can verify your account easily. Simply head to your casino profile and find the dedicated section for it. There, you see which particular documents are required, and where to submit them. 

As a part of KYC, you're asked to provide the following documents: 

• Proof of identity
• Proof of address
• Proof of payment

In addition, you'll have to verify the phone number you provided during registration.

I love how quick and easy the verification process is. I would recommend getting it out of the way right after signing up, as it makes everything smoother. Then you'll be set to enjoy the full experience, including potential withdrawals, as they are only available for verified players.

Lucky Friends is a safe casino for Canadians. They are licensed by the Curaçao Gaming Control Board and operate under the licence number OGL/2023/174/0082. This means they have to follow tight rules and regulations to promote fair gambling and protect personal data.

Like any licensed casino should, Lucky Friends takes responsible gaming seriously. They offer a list of helpful resources and a range of responsible gambling tools you can use.

Gambling should be fun, not something that causes harm. If you feel like gambling might be getting out of hand, you can set the following limits for yourself on your profile: 

• Deposit limits
• Loss limits
• Wager limits
• Session limits
• Cooling off period
• Self-exclusion

It is great to see how easily accessible these tools are. You can simply head to your profile, click responsible gambling, and select the limits you wish to set. The permanent self-exclusion is available only through customer support, and this is something I would like to see them change. However, the longest time for that is 1 year, which is a good one after all. 

While Lucky Friends has a lot to offer, it might be a suitable casino for everyone. If you want to try something else, we recommend checking out these alternative casinos. 

• Batery.Win Casino review: Batery.Win brings an all-in-one casino experience with a large slot catalogue, live casino and sports betting site. They have an excellent mobile app, so this is a perfect place for those who love casino action on the go.
• SlotLounge Casino review: SlotLounge is a sleek online casino, featuring a massive library of around 18,000 games. Generous bonuses and a wide variety of payment methods get you going.

Lucky Friends is owned and operated by Dama N.V.

Lucky Friends is a safe online casino. They have the Curaçao gambling license and operate under the license number OGL/2023/174/0082. 

Lucky Friends doesn't currently have a no-deposit bonus. However, we update this page regularly, so you will know if a no-deposit bonus becomes available. 

Lucky Friends casino's withdrawal time is between 0-1 days. Often, the casino handles withdrawals instantly, but in some cases, it might take up to 24 hours. 

Yes, Lucky Friends has a live casino, featuring over 1,000 live dealer games. There is plenty of variety, including blackjack, poker, roulette, baccarat, and much more.