Jackpot Lounge Casino Review

Canadian players can access casinos with over 10k casino games, so in that respect, Jackpot Lounge might even be called a compact casino. A sign of the times.

You still get to play games from a great number of game providers like Hacksaw Gaming and Play'n GO, so there is a lot of variety available for Canadian players.

Unsurprisingly, the lion's share of the games here are slots. The game lobby has a few headers as categories and a search bar. You can narrow down the games and select, for example, jackpots and table games.

However, the table games section was mainly game titles from the live casino, so fans of RNG table games will need to find something else.

The headers include a 'Game Providers' option, too, but it didn't quite seem to match the providers that are found when you activate the search bar. So, I recommend using the search filters here.

Some inconsistencies to iron out, but I liked the demo options to try out a few of the games.

Game Information:

• Games: 1,800
• Slots: 1,700
• Jackpot: 10
• Table games: 50
• Crash games: 2

_{The number of games is an estimate at the time of this review and may change as new games are added.}

When you navigate to the live casino section, you might get a brief sense of disappointment with the lack of games, but both OnAir and Pragmatic Play have their own game lobbies here with more dealers.

It's still not the biggest selection you'll find, but it covers all the basics, and players can access plenty of live dealer entertainment here.

Both of the lobbies from the studios include further game filters to look for something more specific. If you are new to live games, you can freshen up with our blackjack basic strategy trainer.

Live Game Information:

• Live casino games: 70

_{The number of games is an estimate at the time of this review and may change as new games are added.}

While the Jackpot Lounge doesn't have a dedicated app, the site is mobile-optimized to function smoothly on mobile browsers. This optimization enables players to access their casino games on the go without issues.

The games loaded nicely on an Android phone, and all the features are accessible on mobile. This is helped by the fairly straightforward structure of the casino site, which will make it easy for novice players to navigate around the casino.

The banking options at Jackpot Lounge leave some room for improvement. The casino supports transactions made with Interac and payment cards such as Mastercard and Visa. Additionally, Apple Pay transactions are supported, and this is one of the casinos that accept PaysafeCard listed on our site.

The low minimum deposit of C$10 makes this a very accessible casino, although there are a number of low minimum deposit casinos with even lower thresholds. The same minimum applies to withdrawals, which is great to see.

The casino doesn't add fees to your transactions, but let's hope they broaden the range of options at some point in the future.

The available payment methods are listed in the table below:

The average withdrawal time at Jackpot Lounge Casino is between 1 and 3 banking days.

As with the range of supported options, the withdrawal times are not ideal, either. To start with, your requested withdrawal will remain pending for one or two days by the casino before it will be processed.

Once it is processed, it may take up to 3 to 5 business days to reach your account. This depends on the chosen method and mainly applies to bank cards.

The estimated withdrawal times for each payment method are as follows

• Interac: 1-3 working days
• Mastercard: 3-5 working days
• Visa: 3-5 working days
• Apple Pay: 1-3 working days
• Bank Transfer: 3-7 working days

The customer support at Jackpot Lounge is at a good level. The friendly support agents can be reached 24/7 and assist you in either English or in French.

In addition to live chat, you can contact the casino via email at support@jackpotlounge.com or visit the FAQ section.

While the casino claims its FAQ is 'filled with Jackpot Lounge know-how', the reality is something else. The FAQ page is somewhat limited in scope and only touches upon a few areas, like registration, security, and responsible gambling.

The support agent I contacted via live chat was very helpful and assisted me in no time.

• Email support: ✅
• Live support: ✅
• Phone support: ❌

As a licensed and safe online casino, Jackpot Lounge expects its customers to verify their identity. The Know Your Customer process is mandated in the casino's licence obligations.

How this works is that once you have signed up for an account, you can upload your KYC documents via your account.

In order to verify your profile, submit the following documents:

• Proof of identity
• Proof of address

Further checks, including proof of payment method, may be carried out to safeguard the integrity of your account. These checks are in place in order to tackle fraud and money laundering and to prevent underage gambling.

When you complete these verification steps right after creating an account, it makes withdrawals smoother.

Jackpot Lounge is licensed by the Malta Gaming Authority under licence number MGA/B2C/991/2023. As a result, this is a safe gambling destination for Canadian players.

Jackpot Lounge also has tools in place for responsible gambling. Even if you don't feel your gambling is getting out of control, these are good limits to set for yourself.

The various tools available to players include:

• Deposit limits
• Reality check
• Session limits
• Timeout period
• Account closure
• Self-exclusion

You can set limits yourself via your account, but for account closure, you need to contact customer support.

Canadians can enjoy plenty of casino entertainment at Jackpot Lounge, but some things are a matter of taste, and you may wish to try something different.

For some alternative casino experiences, check out these options:

• Fresh Casino review: Fresh Casino is an all-in-one gambling site with a massive game library. A broad range of banking options caters to all types of players, and a 24/7 customer support is always available.
• Merlin Casino review: Merlin Casino offers both casino games and sports betting for a comprehensive gambling experience. This is an easy-to-use site that supports cryptos.
• Irwin Casino review: Opened in 2024, Irwin Casino has a fresh look, and the site hosts over 10k casino games. Regular bonus offers keep the excitement going for players.

Jackpot Lounge is owned by Two Shepherds Limited.

Yes, Jackpot Lounge is a legit online casino. It's licensed by the Malta Gaming Authority under licence number MGA/B2C/991/2023.