DepositWin Casino review (CA)

DepositWin goes all out with their bonuses. This may look like a regular big bonus package, but pay attention, as this is no ordinary deal.

• 1. deposit: 100% bonus up to C$500 + 100 bonus spins with bonus code 100FIRST
• 2. deposit: 100% bonus up to C$400 + 100 bonus spins with bonus code 100SECOND
• 3. deposit: 100% bonus up to C$400 + 100 bonus spins with bonus code 100THIRD

The bonus package looks nice when it comes to the amount you can get, but the big draw is the fact that these bonuses come with 0x wagering requirement, which is absolutely amazing. It is rare to see deposit bonuses with zero wagering, let alone ones this big.

As this sounds so good, I instantly dove in the terms and see if there was a catch. Surprisingly, there really isn't anything truly abnormal. The bonus is sticky, like all bonuses of this kind, and it comes with a 5x maximum withdrawal. Meaning that if you take a C$50 bonus and win C$200, your initial C$50 will be deducted from it and the rest is withdrawable, as it is less than 5 times C$50.

I did notice that they have quite a long list of games that you are not allowed to play if you take a bonus. It is important to check those out, so you won't be breaking the bonus terms.

All you need to do to claim the bonus is either put in the bonus code or choose one from the list of available offers.

DepositWin does list all their bonuses in Euros, but as you make your deposit, you will see the correct CAD amount.

First deposit bonus code

DepositWin's first deposit bonus code is 100FIRST.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$30.
• Wagering requirement: 0x.
• Maximum withdrawal: 5x the initial bonus.
• Bonus is sticky.
• Game restrictions apply.
• Max bet while using bonus funds: C$5.

Please gamble responsibly.

VIP / Special promotions

On DepositWin Casino, perks are not just for new players. You are in for a treat.

All players automatically join the Loyalty Program, which gives you benefits for simply playing. Cashback, rakeback, ranks and leaderboards are just the tip of the iceberg here. If you are a high-roller, then you can be invited to DepositWin's VIP Club for even greater perks.

DepositWin also has challenges for all players. There are specific goals you can hit to earn prize money. For example, by getting a 1,500x win with a bet of at least C$1.50 gives you a C$250 award. These rewards have a 10x wagering requirement and you must manually claim them after you have completed the challenge.

On of the strong suits of DepositWin is their game library, there's no questions there. They have thousands upon thousands of games available and have a little bit of everything when it comes to different game types. If you just want the short version, they have everything and a plenty of it.

The games come from some of the biggest game developers on the market. You have your Pragmatic Play, BetSoft, NoLimit City, Yggdrasil, Thunderkick, Red Tiger and so on. Plenty to choose from. What did surprise me was that NetEnt and Microgaming are missing from the list. That isn't a big deal, as those games are available on so many other sites that it's nice to pick something else to play for a change.

When I first started looking around and seeing what I wanted to play, I was a bit confused about the game categories. I saw Slots and Live Casino as the major categories, and started wondering is that all there is. Fortunately, that is not the case. The word Slots should be changed to Games, or something like that, as all the other stuff is found under that category. When you open the Slots page, you get a new pull-down menu with all the other stuff in there.

Finding what I wanted to play turned out to be fairly easy. There are plenty of sub-categories to choose from, and you can also search by name or developer. That being said, there are still thousands of titles and even the tightest category is still full of games.

Actually opening a game and playing them was a breeze. You get the option to play for real or for fun, and the games loaded up quickly after making a choice. I had no issues with loading times and the games ran smoothly. Playing here was simply a pleasure. That is, if you can make up your mind on what to play.

Desktop game information

• Games 6500
• Slots 5800
  
• Table games 250
• Jackpot games 560

Just like the rest of the game library, the Live Casino section is just jam-packed with games. There are hundreds of tables from multiple big studios all under one roof.

When I first opened the Live Casino category, I was surprised at how few titles there were. That was until I saw that most of them were actually separate lobbies, which opened up to even more tables.

Simply put, you are spoilt for choice here. They have pretty much everything a live casino aficionado would ever want. Evolution, Pragmatic Play, Ezugi, Asia Gaming and so on, there are plenty of game providers available. And with that, you can choose from so many different variations of the classics, or go for something more unique that each studio brings to the table.

I did have some issues opening up lobbies for some game developers. The error messages didn't specify why it happened, but I do suspect that some games just aren't available for Canadians. This is a little annoying, because you just have to take a guess at what you can play. Fortunately, all the big ones worked just fine.

Live game information

• Total number of live casino games: 320

The mobile interface of DepositWin has the same polish and care as the desktop site. Playing there was a smooth and all the user experience is a positive one. I could see myself spending all my time on the mobile site.

What I especially liked about it was the fact that the casino had some personality and features, and not just a list of games to play. Most casinos tend to immediately slam a huge list of games in front of you and call it a day. It's fine, but doesn't really do much to set those casino apart from the competition. DepositWin on the other hand has dedicated lobby to ease the players in.

When it was time to take a look at the games, I had no issues finding the slots, filtering down the list to what I wanted to see and picking a game to play. Loading times were fast here as well, so no extra waiting is required. The biggest factor here is your own Internet speed, as the servers were lightning fast.

As a positive note, I was pleased to see a responsible gambling window pop up as soon as I entered the casino, showing me that they do care for their customers.

DepositWin has a great selection of different options when it comes to depositing and withdrawing funds. You can use cards, eWallets, online transfers as well as numerous cryptocurrencies.

The minimum deposit varies depending on your chosen method. Interac deposits have a minimum of C$20, while crypto deposits have no minimums. The same goes for withdrawals as well. Fiat withdrawals start at C$30 while cryptocurrencies don't have these limits. This clearly directs players to use crypto as their default methods, though I would prefer if all methods had low limits.

Withdrawal speeds also depend on the method. While crypto withdrawals are the fastest, you can expect fairly quick transfer speeds with other methods as well. In general, after the request has been approved, you can expect to see the funds in your account within a business day or two.

Depositing methods

Withdrawal methods

Withdrawal times

• Visa 1-3 business days
• Mastercard 1-3 business days
• Interac 1-2 business days
• Astropay 0-2 business days
• Jeton 1-3 business days
• Cryptocurrencies 0-1 business days

DepositWin has a 24/7 customer support service that will help you at any time you have a question. The service is available via live chat or email.

I contacted the live chat support and was pleased at what I experienced. I did ask a simple question about the bonus, and was first prompted for my username. It is a bit pointless when the question did not require it, but nonetheless, I answered and that was the end of that. The support agent then politely said that they were going to find the answer for me, and came back with one and politely thanked me for my patience. All in all, good service and a positive support interaction.

I really don't have anything bad to say about the support, well, maybe the lack of phone support might be an issue for some players. They do still tick all the boxes by having a quality support that is available in real time and around the clock. This is the gold standard that every casino should strive for.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

All players need to verify their accounts on DepositWin Casino. This process is known as KYC, or Know Your Customer, and it is a mandatory part of casino gambling.

In addition to providing the casino with accurate information when you open your account, you need to verify them by sending the casino the following documents as proof:

• Proof of identity (picture of your ID or driver's license)
• Proof of address (scan of a utility bill or a bank statement showing your address)
• Proof of deposit (screenshot of your online wallet or a picture of the card used)

You can upload all the required documents in your account settings. Under the Verify Account tab, you can find all the documents that are needed and places to upload the pictures.

If you don't do it beforehand, you will need to upload them within 48 hours of your withdrawal request. The casino reserves 3 business days to review them. This is a good reason to get the verification over and done with in advance, so you don't have to wait when you want to withdraw.

DepositWin Casino is licensed and regulated by the Government of Curaçao. All traffic is encrypted and all player information is kept safe from prying eyes.

What I found positive was the strong stance on responsible gambling. They have a page dedicated to the subject, which goes over the good practices when it comes to safe gambling. The page does lack any links to help services like Gambling Therapy or Gamblers Anonymous, which are important have easy access to if needed.

You can also set some limits to your account to better keep control over your gambling. You can set the following:

• Deposit limits
• Freeze account
• Deactivate account

I would have liked to see more options, for example session limits. The more options a player has, the likelier it is that there is a limit that suits their need.

This is a good start, and a nice thing to see from any casino. DepositWin could focus a bit more on the user level things, like letting players limit their accounts better. Though, having a truly permanent account deactivation available is a nice touch. Some sites only let you freeze your account for a certain time, but here you have an irreversable option available as well.