BetPlays Casino Review

BetPlays Casino offers a great start for all new Canadians who register a new account. For starters, you can get 5 no-deposit free spins when you allow push notifications and verify your email and phone number.

When you're ready to claim your first deposit bonus, just deposit C$20 or more to get:

• A 100% match bonus of up to C$2,000 and up to 250 bonus spins!

The no-deposit spins are pretty straightforward at first - jump a few easy hoops to get free spins. The free spins are on a slot Super Burning Wins by Playson and each spin is valued at C$0.20.

However, the bonus T&Cs on the free spins are a bit of a mess. Once you've played the free spins and if you decide you want to convert the bonus winnings into real cash, you need to make a deposit matching the winnings. After you've wagered your deposit 5x at the casino, the free spin winnings convert to withdrawable funds.

Actually getting your hands on this bonus is a headache by itself, let alone figuring out the rest of the deals.

The deposit bonus, on the other hand, is a pretty easy one. It comes with a wagering requirement of 35x, which only applies to the bonus part. In my opinion, this requirement is within reasonable limits. Especially when considering that the highest possible bonus is as high as C$2,000.

The first deposit bonus also has a cap on how much you can win from it. No worries though - at C$100,000 it's quite high up there and I don't expect it to have much restrictions on most players.

If you happen to be a high roller, BetPlays does have a special offer available: You can get a 77.7% bonus and 275 spins when you deposit at least C$2,001.

BetPlays promo code

To receive the 5 no-deposit free spins, you need a promo code which BetPlays sends to you via email. The BetPlays no deposit bonus code is personal, which is why we can't include it here.

You don't need a BetPlays Casino promo code for the first deposit bonus.

Significant terms and conditions

• For new Canadian players only, 18+.
• Min deposit: C$20.
• Bonus offer is a 100% deposit bonus up to C$2,000.
• Contacting support required to claim up to 250 bonus spins.
• Wagering requirement: 35x bonus.
• Minimum bet while wagering: C$0.10.
• Max bet while wagering: C$5 on slots and fast games, C$100 on live casino and TV games.
• Bonus expires after 14 days.
• Max winnings from the bonus offer: C$100,000.
• Various game contributions apply.
• General T&Cs apply.

Please gamble responsibly.

Extra and no deposit spins

To claim up to 250 additional spins for your first deposit, make the qualifying deposit and contact customer support.

BetPlays No deposit bonus

You can get a BetPlays Casino no deposit bonus of 25 free spins after you've allowed push notifications and have verified your phone and email address.

VIP / Special promotions

BetPlays occasionally runs VIP promotions. When they become available, you can find them on the Promotions page under the VIP category. To stay updated for new VIP promotions, make sure you've accepted promotional emails.

If you happen to love casino games and slots specifically, BetPlays' got you. Here, you can browse through over 5,000 slots, 200 table games and a bunch of other games from nearly 40 different suppliers.

You can navigate between the game categories, and filter out the results by provider or theme. For example, if you're a fan of jungles, there are currently 25 jungle-themed games for you to have fun with.

Despite the casino having so many providers, I took notice of certain big names missing. I tried to scan the collection for NetEnt, Microgaming, Play'n Go, and Red Tiger and came up with nothing. Sadly, the biggest impact of this shows very clearly on the visibility of progressive jackpots.

There is no designated category for jackpot games, nor there is a filter for them. So, you can only search individual games using the search bar. I managed to find some titles, like Ozwin's Jackpots, Jackpot Raiders, and Frost Queen Jackpots. The lack of progressive jackpots is definitely a thing BetPlays should focus on.

At least BetPlays has Pragmatic Play's games with ongoing Drops and Wins promotion.

Desktop game information

• Games: 5900
• Slots: 5300
• Table games: 200
• Jackpot games: 10

BetPlays caters to live casino enthusiasts with 450 live games from providers like Evolution, Pragmatic Play, Imagine Live, Vivo Gaming, Asia Gaming, and Tombala.

Here, you can play classic casino games such as live blackjack, roulette, baccarat, and poker. If you want to play something a bit different, try the game shows. One of my favourites is Gonzo's Treasure Map, where you embark on an exciting quest with the legendary Spanish treasure hunter Gonzo.

The only two things I'd change here would be adding more game shows, and listing all of the providers as selectable filters. At the time of writing the review, the casino only lists some of them.

Live game information

• Total number of live casino games: 450

BetPlays doesn't currently offer a dedicated mobile app. That's nothing out of the ordinary in the times when casinos are capable of offering a 100% mobile-friendly site that runs in a browser.

With BetPlays, I would definitely use the desktop version over the mobile browser, though. On mobile, the website is simply way too cluttered with hovering buttons, notifications, and side tabs. The experience may be better on tablets with larger screens.

Other than being full of clutter, the site works well enough. The games open up without delays, but navigating around the site takes a bit of practice.

BetPlays accepts payments via Visa, Mastercard, Interac, Astropay, and MiFinity, and supports multiple cryptocurrencies.

The smallest possible deposit made with Canadian Dollars is C$20 and the minimum withdrawal is C$20. If you wish to use crypto, the minimum is C$40 both ways.

BetPlays aims to process withdrawal requests within 5 working days.

Note that you can only have one pending withdrawal per payment method at any one time. Winnings exceeding C$50,000 may be divided into monthly instalments, except for progressive jackpots which the casino pays in full.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 0-1 working days
• Visa: 0-1 working days
• Interac: 0-1 working days
• Astropay: 0-1 working days
• MiFinity: 0-1 working days
• Cryptos: 0-1 working days

BetPlays offers 24/7 customer support via live chat, email, and phone.

The live chat option starts with a chat with the casino's bot. Select the topic your question is about from the provided list, and you'll soon be connected with a human support agent.

For phone support, head to your account profile, and select "Request a call" from the tabs. Enter your mobile number, the desired date and time for contacting you, and the reason for the call.

BetPlays also has a FAQ page, which you can navigate to from the bottom of the casino's website. It covers the most common questions but, for more specific issues, I recommend contacting live chat or leaving a call request.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

When you register to BetPlays, you only need to fill out the sign-up form with your desired user name, real name, email address, and currency you want to use. For me, the casino suggested CAD. I soon noticed that I couldn't even change it even when the selection seemed to be on a dropdown menu.

BetPlays lets you manually upload your ID documents. Just click on your profile, and select "Documents".

You will need to send in the following:

• Proof of ID (such as passport or ID card)
• Your selfie holding the ID in your hand
• Proof of address (such as a utility bill or a bank statement)

The casino may at any point request further documents to run additional KYC checks.

Make sure the files you send are in JPG, PNG or GIF format and not larger than 15 MB in size. Be sure to check that any documents you send are valid and in real colours. Finally, check that all four corners of the document are fully visible.

BetPlays Casino is a legit online gambling site that's licensed and regulated by the Government of Curacao.

BetPlays also states that all available payment methods are trusted and encrypted to ensure the security of players' personal and financial data.

I still need to mention the popups and notifications on the website that kept showing up to me to the extent they annoyed me to my limits. Also, I managed to end up on a third-party site from one of the site's links, so I would suggest treading with a healthy dose of caution.