Sportuna Casino review (CA)

Sportuna casino starts you off with a hefty bonus package. You are in for a total of C$1,500 in deposit bonuses.

When you sign up and start playing, you will the the following three-tiered welcome bonus package:

• 1. deposit: 100% bonus up to C$750
• 2. deposit: 75% bonus up to C$450
• 3. deposit: 50% bonus up to C$300

The bonus is big, no questions there. The bonus is front-loaded, so you get the most out of it on your first deposit, and it gets smaller as you go.

When looking under the hood, the terms are on the harder side. Wagering for the casino bonuses is 35 times the sum of your deposit and bonus. This is more than most casinos go for, pretty much double of the industry standard wagering. This makes cashing out from the bonus more difficult, but at least you can forfeit the bonus if you want to draw your real money before wagering.

It is slightly annoying that all the promotions are listed as being in euros. It's not a big deal, but this is one localization thing that bugs me if you are accepting, for example, players from Canada. Fortunately, you can immediately see the bonus sums in dollars if you check the bonus information.

If you are more into sports betting, Sportuna has a separate list of bonuses for sports. Casino bonuses can't be used for bets, and sports bonuses are not for casino games.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$30.
• Wagering requirement: 35x (bonus + deposit).
• Max. bet while wagering: C$7.50.
• Wagering must be completed in 10 days.

Please gamble responsibly.

VIP / Special promotions

Sportuna has a ton of perks for active players. They have a five-tiered VIP program with plenty of benefits, both financial as well as bonus perks.

The casino also has tournaments you can play in, and a loyalty program where you get coins by depositing and playing on the casino. These coins can then be exchanged for free bets or free spins.

The game library on Sportuna Casino is simply amazing. They have a huge number of big and small developers lined up and have several thousand games available. In short, you can find everything here.

The games are also categorized well, though slots could use a few more filters. When you have thousands of games, you don't want to just browse through them all to find stuff. Fortunately their search function can pull up names, categories and providers.

Sportuna has slots, jackpots, table games, live casino, arcade games, scrathers, Megaways games and much more. They even have Slingo in there, though those are very limited in numbers.

I did experience some lag on the site simply because of the sheer size. Trying to load up several thousand slot icons on the screen at the same time did turn out to be a little taxing for my browser. This issue was resolved by reloading the page, after which everything was as smooth as it was at start.

All in all, this is a casino for you who want to play everything. Try new games, find you favourites or go with the classics, Sportuna has it all.

Desktop game information

• Games 6000
• Slots 5000
• Table games 240
• Jackpot games 215

Just like the rest of the game library, the live casino section is well-stocked. Sportuna has some of the biggest studios on board with their best games; Evolution, Pragmatic Play, Skywind, OnAir and so on.

No matter what your preferred game is, you have options. All the classics, like blackjack, baccarat and roulette, are all available in huge numbers. They have some 50 different blackjack tables alone.

I tested out the games and found some of my all-time favourites in the mix, so those were the first in line. What I liked most was the good variety in game shows. Those are always the ones that tell me the most about the quality of the live casino of a casino. If they have plenty of game shows, you are in good hands, and that is true here.

Live game information

• Total number of live casino games: 200

Sportuna has taken mobile players into account and designed their casino so that it is easy to use no matter what device you are using.

The casino works perfectly on smaller screens and navigating is a breeze. I was really pleased when testing the site on my phone, as everything worked smoothly. I had no issues finding menus and features, and all the buttons were big enough to click with adult-sized fingers.

Sportuna doesn't require you to download any apps to play. You can just open the page in your browser and you are good to go. All games run quickly and I had no problems loading the games or playing them.

No questions, Sportuna is a perfect casino for mobile users.

Making deposits and withdrawing your wins is fairly straightforward on Sportuna. Cashier options are clearly visible and they have plenty of options for Canadian players.

Sportuna is a crypto-friendly online casino. You can use a handful of different cryptocurrencies alongside the regular methods. Cryptos are always a fine option, as they are remarkably fast.

The minimum deposit and withdrawal amounts do vary between methods, but the smallest is C$10. Sure, going even lower would be better, but this is already a good spot to be in and suits most players just fine.

When it comes to withdrawals, Sportuna will ask you to verify your account when you make your first withdrawal request. Be prepared that this will severly slow down your initial withdrawal, but after your account is verified, the following withdrawal requests are processed much faster.

All deposits need to be wagered at least once before you can freely withdraw them. This is a common practice, but it's nice to see that they only went with 1x wagering, as some go as high as 3x or even 5x.

Sportuna does have a daily withdrawal limit that is good to keep in mind. You can withdraw only C$750 in a single day, and C$10,500 in a month, which is more forgiving. These are both affected by your VIP level, which can pretty much triple the numbers.

Depositing methods

Withdrawal methods

Sportuna Withdrawal times

• Mastercard 1-5 working days
• Visa 1-5 working days
• MuchBetter 1-5 working days
• Interac 1-3 working days
• Cryptocurrencies 0-1 working days
• Mifinity 1-3 working days

If you ever have any questions, Sprtuna Casino's customer support is there to help. You can start off by reading the FAQ, which has a handful of common questions answered. Good start, but what about the actual support?

Sportuna's customer support is available 24/7, which is always a great thing to see. Especially when many casinos have their support geared towards European players and their time zones, I can breath sigh of relief seeing the around-the-clock service.

You can contact them via email or live chat, and that chat service is one that I tested. After putting in my name and initial question, I got a hold of a support agent fairly quickly. I asked a couple of simple questions and got answers fast.

The support was helpful and well-versed in the casino's nitty-gritty.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As a part of the gambling license regulation, Sportuna needs to know who their players are and make sure they can all legally gamble.

Sportuna will ask you to verify your account when you make withdrawals. You need to take this into account on the first time, as the documents may take a while to process. The casino reserves 10 days to so, even though in most cases, it is much, much less.

Unfortunately, you can't verify your account on your own. You can check the state of verification and see if any documents are currently needed in your account settings. I would like to see them update this and let players send documents immediately, this way you wouldn't have to wait when making withdrawals.

When asked, you need to provide the casino the following:

• Proof of identity - driver's license, passport, ID card
• Proof of address - utility bill, bank statement with address
• Proof of deposit - picture of the card used, screenshot of the online banking service

After your account has been verified once, you don't need to send the documents again.

Sportuna Casino is licensed and regulated by the Government of Curacao.

The casino does pay a lot of attention to safety and security. They use advanced encryption methods to make sure all your data and financial information are kept under lock and key. Sportuna prides themselves on having a secure online casino.

The other side of safe gambling is responsible gambling, and this is where Sportuna struggles. They do provide you with information about the harms of gambling and links to help services you can contact. Unfortunately, they do not provide you with responsible gambling tools.

You can not add any limits on your account, like deposit limits or loss limits, or even reality checks. The only thing you can do is contact the customer support if you need to take a break. You can only exclude yourself for a limited time or permanently. There are no other tools available.

It is important to stay in control of your gambling. Especially on sites which do not have any limiting tools, you need to keep track of your gambling and make sure you keep within your own limits.