Spinbookie Casino review (CA)

SpinBookie has operated occasionally without a casino bonus. But now, you can get a huge bonus package.

When you start, you get the following three deposit bonuses:

• 1. deposit: 125% bonus up to C$600
• 2. deposit: 80% bonus up to C$900
• 3. deposit: 100% bonus up to C$300

This is a big offer, and the bonus percentages are quite good. But the devil is in the details, and the bonus terms are not that great.

First of all, the minimum deposit is C$40, which is a lot. Usually, this limit is ten or twenty bucks.

Then comes the bonus wagering, which is 45x for both the deposit and the bonus money. Having just 45x for one would be above the average, but having it on both is just too much. This bonus is extremely difficult to wager.

Fortunately, you can always forfeit the bonus if you don't want to keep wagering it. There is no penalty of taking it.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$40.
• Wagering requirement: 45x bonus + deposit.
• Max bet while wagering: C$7.
• You have 10 days to complete the wagering requirement.

Please gamble responsibly.

The game selection at Spinbookie Casino is well-rounded, with high-quality games in every category. Their library is also massive, just plain old massive. With roughly 9,000 games in total and sports betting on top, this is a huge casino.

Slots are the main draw of the site, but the operator has done an amazing job with its table and instant game selections as well. 

I'm a big fan of high-volatility slots; you may have to play for a while to land that bonus feature with big potential, but the journey is part of the fun. Having both Hacksaw Gaming and Nolimit City available meant that I had all of the best options available, and the experience did not disappoint. You have a decent lineup of other big hitters as well, such as Relax Gaming, Quickspin, and NetEnt, but I was disappointed to see that Spinbookie does not have Play'n Go or Microgaming.

If you're looking for table games or instant games, you can find these conveniently from their own categories. Spinbookie features all of the classic table games, as well as numerous immersive variants. The instant games section is superb, with Plinko, Mines, Hi-Lo and Crash games all available. Spinbookie has PopOK Gaming's full menu available, so you are definitely in for a treat.

Spinbookie's categorization could have been better, as the selection can now only be browsed through the main categories. These do include Megaways and Bonus Buy featured slots, but with such a large selection, sub-categories would make a significant difference. Fortunately, I was able to select multiple providers at once to make the process easier. 

Desktop game information

• Games: 9000
• Slots: 7500
• Table games: 900
• Jackpot games: 120
• Crash games: 15

Spinbookie's live casino is jam-packed with guaranteed quality from a variety of top developers. I usually find a couple of the usual live providers when I visit a casino, but with Spinbookie, I was able to play games from over ten different game houses.

The largest number of tables come from Evolution and Pragmatic Play, both well-known for their luxurious live games. Aside from these names, you can also play at tables from Vivo Gaming, Playtech, and XPG, so there is definitely a lot to choose from. 

The massive live casino selection can be filtered by game type or provider, making the section easy to navigate. The only disadvantage is that there is no separate category for game shows, and because there are so many of these titles available, your best bet is to browse the games by provider.

The live casino lobby has a vibrant appearance thanks to the large icons that are animated to make them stand out even more. All in all, Spinbookies live casino offers everything you could want from a solid live casino environment.

Live game information

• Total number of live casino games: 550

As mobile gaming becomes the preferred option for an increasing number of players, online casinos are now providing fully mobile-compatible versions of their sites as a standard. Playing at Spinbookie using my smartphone was a pleasant experience, both visually and performance-wise. 

The site doesn't differ that much from its desktop version, which is already really straightforward. The main difference comes from its navigation, which is tidied up to a floating bottom bar on mobile. You can move between different verticals with just a single tap, or open the full menu to a separate view from the bottom right-hand corner. 

What's even better is that you don't need an app to play at Spinbookie. Thanks to the optimized site, you can use whatever browser you personally prefer to play on the go. Spinbookie deserves full credit for their mobile version.

When it comes to payment methods, Spinbookie has opted for an unorthodox route. It offers Canadian players a nice list of deposit and withdrawal options but without cards like Mastercard and Visa. They even added cryptocurrencies, which were previously lacking.

You can deposit as little as C$10 to play on the site, which is really nice. But be really careful on choosing which method you want to use, as the withdrawal minimums are massive. Almost all methods have a minimum of C$100 per withdrawal. This is just horrible for most players.

Spinbookie claims that withdrawals are processed within three days, but this appears to be a conservative estimate from the provider. Another thing to keep in mind, at least if you're a high roller, is that you can only withdraw C$2,000 per day.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire Transfer: 2-5 working days
• Interac: 1-3 working days
• Jeton: 1-3 working days
• Astropay: 1-3 working days
• Mifinity: 1-3 working days
• Payz: 1-3 working days
• MuchBetter: 1-3 working days
• Cryptocurrencies: 0-1 working days

Spinbookie's motto is "We put customers at the heart of everything we do". You can contact the team via live chat, email, or via the inbox you can find under your account.

I put their claims to the test and contacted the team with some basic questions regarding Spinbookie. I was happy to learn that the team is available via live chat almost 24 hours a day, with the exception of a brief break between 07:00 and 09:00 CET, so you can always expect prompt assistance if you encounter any issues. Marin, the agent who picked up my query, answered me within a minute and was friendly throughout the conversation.

The only thing missing from Spinbookie's site is a section for frequently asked questions, which could save contact altogether. However, having support available nearly all of the time is sufficient, so you can always rely on Spinbookie to assist you.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Spinbookie is a licensed casino, so it must abide by the Know Your Customer regulations. These regulations require the casino to request your basic information as well as supporting documentation.

Fortunately, the operator has made the process as easy as it can be. By navigating to your account and documents, you can verify your account at any time. The same page shows you easy-to-follow instructions on how to submit the documents to get them verified on the first try. 

You have to submit at least the following documents:

• Proof of identity
• Proof of address
• Proof of deposit

These documents can be, for example, a driving license, a utility bill and a bank statement. You can withdraw your winnings right after you have verified your account.

Spinbookie holds a Kahnawake gaming license. This is a common license found on Canadian online casinos, and for good reason. The gambling authority oversees the casino's operations to ensure that they follow the license regulations.

Spinbookie has done an excellent job of providing its players with a safe gambling environment when it comes to responsible gambling. You can find useful information regarding the dangers of gambling on its dedicated responsible gambling page or by contacting the support team.

The casino also offers a concrete set of tools to keep your gambling in control. You can set daily, weekly and monthly limits, and its wise to do so even if just as a precaution.

You can find the following limits from your account settings:

• Deposit limits
• Wager limits