- Works fast and the design is sleek
- Lot of stuff to play
- Withdrawal was processed quickly
- Random technical difficulties, like games not loading
- Bad experience with customer support
Rizk Casino (CA) is a highly-respected casino operator that has attracted a lot of position attention, since its inception in 2016.
Better known for its imaginative and unique interface, Rizk Casino is home to high-quality online slot games, card and table games as well as live dealer titles amongst others.
With a dark interface and fronted by a superhero, Rizk Casino aims to shake the industry up, with a unique perspective whilst offering gamification for better user experience.
The Wheel of Rizk invites you to spin the wheel to reveal a prize. The more you play real money games, the quicker you’ll get the chance to spin the wheel.
When it comes to gaming options, these are powered by leading game powerhouses, so the games are of the highest calibre. You can feast on more than 1,000 casino games that come in various shapes and forms.
Safety is a non-issue here. Rizk Casino follows all strict rules and regulations as stipulated by the Malta Gaming Authority as well as the UK Gambling Commission.
From registration to making deposits and requesting withdrawals, Rizk Casino has taken care of everything.
Keep on reading to learn more about Rizk Casino.
The Rizk Casino is like a Ferrari, it looks good and runs great when it runs but tends to break down far too often.
Rizk Casino has had a reputation of being one of the best online casinos. Betsson Group recently bought it from the Gaming Innovation Group. Maybe it’s growing pains? Hard to say what’s happened but the casino fell short for me in many ways. Sure, the site is robust with plenty of promise but there are a lot of kinks.
Many important bits of information live in My Account like banking, your bonuses, play safe information, and history of gaming and betting. They offer games in cohesive categories right off the bat or you can do a search in the navigation. The look is catchy and the graphics are sleek with a black background that makes everything pop. The color theme reminds me of Robin in Batman and Robin so it really gives off a superhero vibe.
Everything to move forward at the casino sits to the left on the desktop version. You can sign up, check out games, sports betting, or get in touch with customer support. I like the way they put the site together. I don’t know what exactly happened but it took me a full week to get registered onto the site. This is why I rated Rizk so low on usability. Once in, I have to say the casino is pristine to look at. They ask you right away if you want to set a reality check. They also sent me an email with options of time outs and self-exclusion. Good to know they’re looking after players in this way.
To help you get started on the right foot, Rizk Casino has prepared a solid welcome offer. Sign up for a Rizk Casino account to get a free spin at Wheel of Rizk and make a minimum deposit of C$10 or more to claim:
- 100% match deposit bonus up to C$500 + 50 free spins
The free spins are credited to you in 5 daily batches of 10 spins each and have no wagering requirement.
Wheel of Rizk has a random reward waiting for new players. You get can get 10 free spins or maybe you'll hit C$25 bonus with no wagering requirement.
Follow the below simple steps to get started in no time:
- Sign up for a Rizk Casino account
- Verify your account by email
- Spin the Wheel of Rizk
- Make a minimum deposit of C$10 or more
- Your welcome offer will be credited to your account
The bonus on offer is multi-faceted, which I like. Rizk Casino is fair with a 35x wagering requirement and just a $10 minimum deposit. I got a 100% match bonus so was playing with $120 for depositing $60. For the bonuses I collected, I had an obligation to wager $2,100 before meeting the requirements. In account settings, you can see what your wagering progress is under “Active Bonuses.” The 50 free spins were given to me for the first five days (10 spins per day), expiring if not used. They give you a new game to play on daily, you just have to claim it in the “Rewards” section.
First deposit bonus code
You don't need a bonus code to claim Rizk's first deposit bonus.
Significant terms and conditions
- New Canadian players only, 18+
- A minimum deposit of C$10 applies
- Deposits made via Skrill or Neteller are excluded from offer
- Bonus is subject to a 35x wagering requirement
- Various game contributions apply
- Please gamble responsibly
and bonus terms apply.
Extra and no deposit spins
On top of the C$500 welcome offer, you will receive 50 free spins. You will receive 10 free spins every day for 5 subsequent days as follows:
- Day 1: Book of Tut
- Day 2: Starburst
- Day 3: Vikings Go Berzerk
- Day 4: Dragon’s Fire
- Day 5: Book of Dead
The free spins are available for a period of 24 hours and are subject to a 35x wagering requirement.
VIP / Special promotions
The Wheel of Rizk is a unique loyalty program that rewards players whenever they play real money games. In order to get a chance to spin the wheel, you would need to follow the below steps:
- Play real money casino games
- Fill the power bar
- Spin the Wheel of Rizk
- Level up
The higher you level up, the better the rewards. You can get your hands on real money, free spins, Super Spins, Mega Spins and Double Speed Chips amongst others.
With over 1,000 different games to choose from at Rizk casino, they have added nifty categories for better browsing. You can search for games by name, by software provider, jackpots, daily drop & wins, high volatility and much more.
Here, you will be able to find classics, video slots, video poker, table games, jackpots and much more. Games by leading software providers NetEnt, Play ‘n Go, Evolution Gaming, Quickspin and Yggdrasil are all housed here.
Their main focus is on slot games, so you’ll find the biggest collection of games to be slot machines. Some of the most popular titles on offer, include Dead or Alive, Fire Joker, Narcos, Monopoly Megaways, Honey Rush and Doom of Egypt.
You’ll also be pleased to learn that jackpot games Mega Fortune, Gunslinger Reloaded and Holmes and the Stolen Stones are also available.
For players who prefer table games, you can find variants for games such as Blackjack and Roulette.
Navigation is made easy with games. In slots, where there are a lot of games, they’ve separated games well. You can also go to the provider to see the breakdown of games for each game developer. You can put your preferred games into the favorite to find them quickly. The slots are stacked, there are so many. When I tried to play in the live dealer section, I got a message that the page wouldn’t load. When I found a game of roulette that would load, it was good with no lagging. The pages didn’t load in some of the slots. I would try again and it would load just fine.
Desktop game information
Desktop game providers
There are numerous ways for you to access casino games at Rizk on the go. You can either download the mobile casino app for Android and iOS devices or else; you can simply play directly from your web browser.
It has never been easier to carry all your favourite casino games and access them instantly.
Rizk Casino is fully optimised to work on smaller screens. You’ll be able to sign up for an account, spin the Wheel of Rizk, play a selection of games and get in touch with customer support.
I found there to be slow loading times and reels on the slots lagged. Some of the live casino games were Geo-restricted while others weren’t. I just kept loading games until one let me play. Again, it was a bit slow for loading and a bit of a lag while in gameplay. The graphics are crisp however and there’s no difference between the mobile version and the desktop version. If there’s an app, I didn’t find it in Google Playstore.
Mobile game information
Mobile game providers
No need to drive into town, to access some of the best live dealer games. Rizk Casino has roped in the help of software provider Evolution to supply them with some of the world’s most-loved games.
Here you’ll be able to access both classic games and modern titles. If you love games such as Live Blackjack, Roulette Live and Live Baccarat, you’ll be pleased to learn that we have different variants to suit every bankroll.
Alternatively, you can access modern titles, such as Monopoly Live, Dream Catcher, Lightning Roulette, Super Sic Bo and Casino Hold’em.
Since all the games are live-streamed from a studio, you’ll get to explore an entirely immersive live dealer experience.
Live game information
Total number of live casino games: 21
Live game suppliers
Playing responsibly means that you are in control of your online gambling experience. In order to protect the players, from fraudulent and criminal activity, Rizk Casino aims to protect your privacy and have the right tools in place, for you to enjoy gambling.
Rizk Casino has created the following setting limits for your convenience:
- Self-Assessment Test
- Transactions and Gaming History
- Reality Check reminder
- Financial Limits
- Time-Out Period
If you require further assistance on curbing down your gambling addition, please get in touch with the National Gambling Helpline, the Responsible Gambling Trust and Gamblers Anonymous.
The customer support team is readily available to answer any questions or queries you might have. Rizk Casino also has a dedicated Help page that covers a wide range of topics, including deposits and withdrawals, slots, account and verification.
You can get in touch with a member of the team via one of the below methods:
- Live chat
- Phone: By requesting a call back
My process was painful and arduous. It looks so promising with so many wonderful options to get in touch with customer support. During the sign-up, the verification code was not going through to my phone. Customer care will get you to the live chat. It’s nice because they lay out options and let you know wait times for live chat, email, or a callback. When I clicked on “Get a Call Back” for help, the service wasn’t available.
In the live chat, I had to reiterate my issue and they asked for my phone number before going forward. The guy on live chat couldn’t actually help me. He said someone would email me and his verbiage was a bit strange as well. The rep was polite but not helpful at all. I received an email about 5 minutes later asking me for my number so they could generate a new code for me. I waited for three hours to get a response but their support team is in Malta and they’re available during office hours only.
English, Finnish, Swedish, Spanish, Croatian, Norwegian
Email support languages
English, Finnish, Swedish, German, Spanish, Italian, Croatian, Danish, Norwegian, Maltese
Live support languages
Phone support languages
Rizk Casino has a licence obligation to confirm your identity and location and to ensure that you are of a legal age to gamble.
In accordance with KYC procedures, you might be asked to send in the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government
- Proof of Payment Method
I wasn’t asked by the Rizk Casino to verify my ID but I went ahead and did it before withdrawing. This is a good thing as they made me wait 5 days to verify. They wanted a photo ID, a copy of my bank statement for proof of purchase, and a copy of a recent utility bill. Their uploader is pretty cool and makes it easy to upload documents of any type.
You can take a picture of your ID, bank statement, and utility bill. Otherwise, you can attach a document. While waiting for the account verification to be complete, they have a message letting you know they’re currently processing your ID. Days went by with no change in status, however. They say they’d send an email when it’s processed. This didn’t happen. I contacted customer support 5 days after I submitted and they told me it had been processed.
You can make deposits via one of the following methods:
- Credit / Debit Cards
- Prepaid Vouchers
- Bank Transfer
The minimum amount you can deposit is C$10, while the minimum amount you can withdraw is C$20. All deposits are processed instantly and incur no additional charges.
When I used e-transfer, the process was great until I had sent the transfer. Clicking return to the merchant will usually send you back to the casino. Instead, I got a message saying the page doesn’t work. The deposit was immediate and available when I reopened the casino but it wasn’t exactly seamless. That’s just one more example of the kinks that can be found throughout Rizk Casino. I received an email from the Rizk Casino, letting me know my deposit had been received.
Upon withdrawal, my only option was a bank transfer. I noticed the minimum withdrawal was $20, which is standard. As promised, they processed my withdrawal request within the 3 hour time frame they guarantee. Between Rizk Casino’s processing time and the bank transfer time, the total withdrawal time was 7 days.
Mastercard 3-5 working days, Visa 3-5 working days, Wire transfer 3-5 working days, Skrill 3-5 working days, NETELLER 3-5 working days, Paysafecard 3-5 working days, Maestro 3-5 working days, iDebit 3-5 working days
Loraine Couturier is an expert casino reviewer for Bojoko. You'll often find her uncovering the legit truth about her experiences with online casinos. It is her mission to help you source out the best casinos. Loraine has been working with online casinos over the past 2 years while traveling the globe.