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New Canadian players only, 18+.
A minimum deposit of CA$10 applies.
1st and 2nd bonuses are subject to a 200x wagering requirement.
Cash balance withdrawable with forfeit of bonus balance on 1st and 2nd deposits.
All subsequent bonuses have a 30x playthrough on the bonus amount.
Various game contributions apply.
Full terms and Bonus terms apply.
What Does Players Palace Casino Look Like
This is what Players Palace looks like on your mobile device.
Summary
Players Palace is a good small casino that offers quality games. It has many great features, such as well optimized mobile casino. They also offer a big welcome bonus for new players.
License: Kahnawake
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Players Palace Casino invites players to enjoy an online gambling experience with all the bells and whistles. Powered by Microgaming, players can access a brimming game library filled with online slots, card and table games, as well as jackpot games.
From the moment players sign up, they receive a generous welcome bonus, but that is nothing when compared to the barrage of promotions and loyalty schemes available.
There are more than 500 casino games available, all featuring state-of-the-art technology and realistic sounds for an immersive experience.
There is no need to worry about safety and security, as Players Palace Casino has adopted the latest SSL encryption technology to ensure that players' personal details are kept under wraps. It is further audited by independent third parties and guaranteed by eCOGRA for fairness and security.
Having been launched in 2017, my expectations of this casino were a little high. I was not impressed by the website's interface at all; to be honest the Players Palace casino website was very basic and boring (but so are every Casino Reward's casinos).
On the top left corner, there were quick navigation tabs like Home, promotions, rewards, and jackpot. On the bottom, there were loyalty, games, bank, and help. Although I wasn't very pleased with the way the site looked, it ran pretty smoothly without lags, and the experience was not that bad.
Signing up was fairly easy and took just a few minutes to complete. Perhaps one of the best things that this casino offers is the welcome bonus and also the great promotions and loyalty schemes present. The section I would say this casino has tried working on is the game library, they have a rather well-equipped game library of around 650 games consisting of table and card games, online slots and jackpot games
Players Palace welcomes new players with a nice bonus package. It starts with your first minimum of C$10 deposit:
100% bonus up to C$150
Get started on the right foot with a welcome package worth CA$500. Your further deposits will be rewarded with these bonuses:
2nd deposit: 50% deposit bonus up to C$200
3rd deposit: 25% bonus up to C$150
When it came to the bonus, I had a roller-coaster of thoughts. The welcome bonus that is offered by this online casino is pretty decent, but you have to be keen.
Firstly, they have a cool C$500 welcome bonus that is achieved by signing up and making the first deposit. The minimum deposit amount is C$10.
They offer a 100% match deposit bonus of up to C$150 for the first deposit, a 50% deposit bonus of up to CA$ 200 for the second deposit, and a 25% bonus of up to C$150 for the third deposit, respectively.
But here's the catch: for the first and second deposits, bonuses are subjected to a 200x wagering requirement. I mean, how do you even beat such a wagering requirement? However, it is an ‘okay' learning experience for new gamers. Personally, I would not opt for this bonus, and I would rather just go ahead and play with real money from the beginning.
Our reload casino bonus page has many similar bonuses with much easier terms for you to explore.
Significant terms: New CA customers only, 18+. A minimum deposit of CA$10 applies. 1st and 2nd bonuses are subject to a 200x wagering requirement. Cash balance withdrawable with forfeit of bonus balance on 1st and 2nd deposits. All subsequent bonuses have a 30x playthrough on the bonus amount. Various game contributions apply. Full T&C's apply. Full terms and Bonus terms apply. Please gamble responsibly.
Players Palace Casino Bonus Code
You do not need a Players Palace bonus code to get this bonus.
Players Palace VIP / Special Promotions
All Players Palace Casino Canada players are rewarded for their loyalty every time they play real money games. The higher your status level, the bigger the benefits you will receive.
In total, there are six status levels in the Casino Rewards Loyalty Program. All players who wager money automatically become VIP loyalty program members.
Qualifying members can gain access to exclusive games, receive birthday gifts and bigger bonuses and enter the Time of Your Life Sweepstakes and VIP Lucky Jackpot.
Compare Players Palace Casino Welcome Bonus
The welcome bonus of 100% up to C$150 is a decent one, but it's nothing extraordinary in the Canadian casino scene by any means. Many Canadian online casino bonuses offer way better value compared to what Players Palace has in store.
Players Palace has set the wagering requirement to a whopping 200x for the first two deposits, which is simply unheard of. I can't recommend such a bonus for anyone because the wagering is basically impossible. The industry average is 35 times, and the lowest wagering requirements casino sites go even below that.
However, Players Palace's third and subsequent deposits have a 30x playthrough. To attract more customers and compete in the industry, it would still have been really good to see this casino offer some free spins as well.
Players Palace Casino hasn't gathered games from multiple providers, and it has only a few on its list.
The Players Palace Casino is powered by none other than Microgaming, a leader in the field of online gambling software. You can find the usual casino games, including online slots, card and table games and progressive jackpots.
You can find classic three-reel slots and modern 5-reel video slot games with bonus rounds, free spins, wilds and multipliers thrown in the mix.
Players Palace Casino has a great assortment of games, totalling around 850. I would love to see Players Palace add more games so as to be able to compete with some of the best casinos out there. The best slot sites in Canada have thousands of slots in their selection, so Players Palace has some work to do in this competition.
Starting with slots, which make up the largest percentage of games, I was first introduced to some of the most popular ones, including Book of Dead, 9 Masks of Fire, Immortal Creatures, and so on.
Another possible action I liked was the fact that I could filter through the slot games by the number of reels and also according to lines. This made it way easier for me to select my preferred games.
After slots, I headed down to Roulette, where I perused through the games to see if one would catch my eye. I didn't spend too much time here as I was itching to try out my favourite section, and this was the table games. I headed for the Sic Bo dice games, of which the odds were not in my favour.
Desktop Game Information
Games: 650
Slots: 500
Table games: 80
Jackpot games: 30
The number of games is an estimate at the time of this review and may change as new games are added.
Players Palace live casino is powered by OnAir Entertainment, which is finding its way to more and more casinos nowadays. Their excellent quality live games, variety and professional croupiers guarantee a great live experience.
Players Palace's decision to go with one provider and focus on that has been a good one. The selection is not huge, but it's enough for a small casino like this.
You can find all the classic table games, such as roulette, blackjack and baccarat. In addition, there are a few game shows. The game shows might not be as exciting as some of their competitors, but give it a try and see for yourself. You might find it's nice to try something different for a change.
Live Game Information
Total number of live casino games: 50
The number of games is an estimate at the time of this review and may change as new games are added.
Players Palace Casino has ensured that players have access to their website whenever and wherever they are. For this reason, you can log into the casino from your mobile using the internet browser, available for both Android and iOS platforms.
Simply use your Players Palace login to browse the game selection, make deposits, receive in-game notifications, and contact the customer support team, just as you would if you were playing on your desktop PC.
Using mobile to gain access to this casino was no different from the desktop version. I did not experience any lagging, and scrolling was smooth. I found a menu on the top right corner of the page, which consisted of the sign-up bonus, casino games, winners list, the contact option and also the play now button. At the bottom, there were promotions and loyalty, games, bank, and help features neatly arranged and easy to spot.
I think they did a great job of optimizing the site so that it's compatible with both Android and iOS platforms. I was able to use my regular internet browser, Google Chrome, and it retained the graphics and quality. Also, customer service could be contacted on mobile, as could depositing and withdrawing funds.
There are numerous ways to credit your casino balance at Players Palace Casino. The most common include Visa, MasterCard, MuchBetter, Instant Payments, Ecopayz, Interac, and Flexepin. Depositing with MuchBetter was instantaneous and always free of charge.
The banking was made easy and gave me no extra hassle. The minimum deposit limit is C$10, which I feel is fair enough. There are no extra fees when making deposits, and everything works under a secure connection, so you won't have to worry about that.
You should be careful with withdrawals since the minimum amount you can withdraw from this casino is $50, which I find absurdly high.
The table below provides insights into different payment methods.
Payment method
Min deposit
Min withdrawal
Possible fees
Visa
C$10
C$50
-
Mastercard
C$10
C$50
-
Interac
C$5
C$50
-
Paysafecard
C$10
❌
-
Online bank transfer
C$10
C$50
-
MuchBetter
C$10
C$50
-
InstaDebit
C$10
C$50
-
Google Pay
C$10
C$50
-
Flexepin
C$10
❌
-
Neosurf
C$10
C$50
-
Payz
C$10
C$50
-
Cryptocurrencies
C$10
C$50
-
The average withdrawal takes between 1-3 business days at Players Palace.
These times are not the fastest ones out there, as many casinos strive to process withdrawals instantly. The overall withdrawal time depends on the chosen method, and cryptocurrencies are usually the fastest option.
Underneath are the estimated withdrawal times for each method:
Mastercard: 1-3 working days
Visa: 1-3 working days
Wire transfer: 2-6 working days
Interac: 1-3 working days
Neosurf: 1-3 working days
EcoPayz: 1-3 working days
InstaDebit: 1-3 working days
MuchBetter: 1-3 working days
Google Pay: 1-3 working days
Cryptocurrencies: 0-2 working days.
Customer support at Players Palace is pretty straightforward; Players Palace casino offers a number of ways to contact customer service, namely live chat and email.
I was able to get help instantly via the live chat option. The customer support I was presented with was helpful and friendly. They are available 24 hours a day and 7 days a week.
Other than these 2 options there is also a well put together FAQ section which covers all the sections from how to start the casino software to how to contact customer support, almost everything has been covered.
Email support: ✅
Live support: ✅
Phone support: ❌
Players Palace Casino is obliged by law to verify their players' age and identity. They do checks electronically and automatically.
There is some information that we are unable to verify automatically. You may be asked to send in the following documents, but not limited to:
Proof of ID (passport, driving license, ID card)
Proof of address (utility bill, bank statement, official government letter)
Proof of Payment Method
Players Palace is actually a true sanctuary for players like me who don't like the stress of the verification process. They lack a dedicated verification section, so once you create your account and fund, you are good to go.
Though, if you make great wins, or you have irregular gaming habits, I think it is standard for them to ask for verification.
Gambling is a form of entertainment, which is meant to be enjoyed responsibly at Players Palace Canada. It is not an easy way to make money, and you should never play with money you cannot afford to lose.
If you start to feel uncomfortable with your gambling patterns, you can avail yourself of the following options:
Self-Assessment Test
Daily, Weekly and Monthly deposit limits
Self-Exclusion
If Players Palace Casino notice that you are exhibiting signs of problem gambling, they will contact you to discuss options such as deposit limits or other restrictions.
Players Palace is a pretty small casino, so if it just doesn't hit the spot for you, check out these alternative casinos.
Captain Cooks Casino review: This nautical-themed Canadian casino gives you the golden opportunity to find some buried treasures amongst its many online slots games available to play.
Monro Casino review: Monro Casino is a massive online casino with clever design, amazing games, solid customer support and big bonuses.
Weiss Casino review: Weiss is a crypto casino specially designed for Canadian players. It offers an extensive range of games, plenty of bonuses, and compatibility with mobile devices.
FAQ
Players Palace Casino is owned and operated by Fresh Horizons Ltd.
Yes, Players Palace is a safe casino. It has a license from the Kahnawake Gaming Commission.
Players Palace doesn't have a no-deposit bonus at the moment.
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
