Overview
- Impressive amount of games
- Voluntary verification was easy to do
- Fast withdrawals
- Wagering requirements are a bit steep on bonuses
LuckyLouis Casino launched in February 2018 and has grown remarkably since its inception. Upon landing on the website it’s quickly made apparent that the casino brand has a strong focus on quality.
The casino features a clean and modern user interface, but still maintains an intrinsic element of fun with its vibrant color scheme, and jovial silver haired mascot.
The site’s operations are regulated by both the Malta Gaming Authority and the UK Gambling Commission both of which are some of the most well respected authorities in the industry. In layman’s terms, this simply means that you’re in safe hands with LuckyLouis!
The game selection is vast and the delivered by the best providers in the industry. LuckyLouis is truly a global casino providing games and services with multiple languages.
For those willing to fully embrace the LuckyLouis Casino offering, the bonuses keep on coming. LuckyLouis provides a generous VIP program that becomes increasingly lucrative the more you play. Choose between the ‘daily picks’ or the ‘VIP lounge’ both filled with excitingly exclusive bonuses that are guaranteed to get you pumped about enjoying some time on the slots.
Casino tested
Lucky Louis is an MGA licensed casino that’s a blessing for Canadian fans. While it doesn’t offer a deposit bonus on startup, it does promise 100 free spins on Book of Dead and smaller batches on different slot machines every day during my first week.
It’s a nicely designed casino that’s very easy to navigate. It didn’t matter if I accessed it from my PC or mobile device – Lucky Louis works smoothly in both cases. I was impressed to see more than 2,300 games in the lobby (most of them slots) from some of the top providers in the industry. As a slot fan, I loved the addition of Quickspin, NetEnt, and Yggdrasil slots.
The game library is constantly updated so I was always up for a spin on the latest slot machines. There’s a live casino and plenty of RNG table games too for those who like a different challenge.
Lucky Louis casino impressed me with its transaction speeds and the cool bonus for new players. Whenever I ran into trouble, the customer support staff was ready to lend a hand. Overall, it’s a casino that I was satisfied with, even with the unorthodox way of handling deposit bonuses.
LuckyLouis offers a respectable bonus for new Canadian players. Enjoy a 100% bonus up to 100 Super Spins upon your first deposit. Each dollar deposited equates to 1 super spin on Book of Dead slot game.
Easy steps to claim your bonus:
- Create your new account
- Make your first deposit
- Claim up to 100 super spins on Book of Dead
Casino tested
Unlike the majority of Canadian online casinos, I was surprised to see that Lucky Louis does things different when it comes to bonus offers. To put it simply, there wasn’t a welcome bonus I can earn. However, I was presented with a unique 100 SuperSpins offer at Lucky Louis casino.
The deposit bonus is available for new customers who have funded their account with at least C$10. I made my first deposit and was presented with 100 so-called SuperSpins available on Book of Dead. Their value was C$0.5 each, with the max bet being 10% of the free spins winnings amount (C$5 – lowest amount applies).
On one side, the lack of a deposit bonus is disappointing. On the other, you can win a lot of cash with the free spins if you’re lucky every day. It’s a bit of a gamble, but that’s why I joined the casino – to gamble on my favorite games online.
The wagering requirements are a bit steep at 60x in 30 days. However, keep in mind that the sets of free spins are relatively small, so the wagering can be completed quickly.
No deposit bonus code
You don't need a bonus code to claim LuckyLouis's no deposit bonus.
Significant terms and conditions
- New Canadian players only, 18+.
- Max bonus amount: 100 super spins.
- Minimum deposit for bonus: C$10.
- Wagering requirement: 60x.
Please play responsibly.
Full terms and bonus terms apply.
Extra and no deposit spins
First deposit will bring you up to 100 free spins on Book of Dead slot game. This game is made by Play 'N Go and has become one of the most popular slot games in the industry during the last couple of years.
- Spin value: C$0,5
You don't need a bonus code to claim LuckyLouis's no deposit bonus.
This no deposit bonus has no wagering requirements.
VIP / Special promotions
For each dollar wagered in games you will collect VIP-points. The more points you get the higher your VIP-level goes. The higher your level is the better bonuses, cash offers, free spins or other benefits you will receive!
LuckyLouis are offering players an ever increasing collection of titles that are split into a number of categories including classics, slots, scratch cards and jackpots. When looking at which software providers we’ve chosen to partner with, it’s evident that we only want to work with the best of the best. With renown providers such as NetEnt, NYX, Play'n GO and Evolution Gaming onboard we want to provide the best gaming experience.
With great software providers come some great branded household names, including titles related to huge franchises such as Guns N’ Roses, King Kong and Monopoly. There’s also an abundance of bespoke games on offer that are popular throughout the player community such as Gonzo’s Quest and Neon Staxx from NetEnt.
Casino tested
As soon as my deposit landed in my account, I was off excited about the games in the lobby. Lucky Louis casino didn’t disappoint me in any way. There’s a total of over 2,300 games (and counting) powered by some of the biggest studios in the business. Surprisingly, the casino didn’t allow me to browse them by provider. It’s either game type or show all which I didn’t like.
Other than that, this is a fully-fledged library powered by Microgaming, NetEnt, Quickspin, Yggdrasil, and dozens of other studios. I was hard-pressed to find anything missing even if I looked hard. The lobby is full of excellent games such as Gonzo’s Quest Megaways, a collab between NetEnt and Red Tiger. With a 95.77% RTP and a slew of special features, it’s a great sequel to the original.
Immediately after entering the library I headed to the Most Popular tab. I tried a few spins on some new titles too, especially Thunder Screech by Play’n GO. It attracted me with its 96.2% RTP and medium variance and I have to say I wasn’t disappointed.
I browser the library for a couple more hours, trying a few rounds on blackjack and roulette. Lucky Louis casino has separate tabs for Jackpot and Daily Jackpot games. Couldn’t win anything on Pirates Plenty The Sunken Treasure, but maybe you’ll be lucky with the massive jackpot.
Lucky Louis’ library is topped off with scratchcards and a live casino. Those who like these games will find the selection pretty accommodating.
Desktop game information
| Games | 2400 |
| Slots | 2100 |
| Table games | 50 |
| Jackpot games | 18 |
Desktop game providers
Playing on mobile works very well directly in your mobile browser. LuckyLouis aims to offer an exceptional mobile experience with a fully resposive website but states that they are still wanting to improve.
You can play on any modern mobile device. It doesn't matter if you have a phone or a tablet, an Apple or an Android, you can still enjoy the same great games on LuckyLouis.
Casino tested
I’m a big Android fan and was lucky to find that Lucky Louis casino worked smoothly on my device (OnePlus 9T). There wasn’t an app to download, but I experienced no trouble with the mobile website.
It worked pretty smoothly on my mobile phone, with no major lags. The interface is smooth and fluid enough for everyone to find their faves in a second. To access the library, I had to enter the casino’s address in my mobile browser and log in with my credentials.
It’s a hassle-free process that will be completed in a few minutes.
Mobile game information
| Games | 1100 |
| Slots | 1000 |
| Table games | 20 |
| Jackpot games | 18 |
Mobile game providers
Live Casino games are provided by the some of the best live gme providers in the industry, Evolutiong Gaming and Pragmatic Play. Whether you like Live Roulette, Live Blackjack or Live Baccarat, you can find them all!
Live game information
Total number of live casino games: 100
Live game suppliers
LuckyLouis wants to encourage responsible gambling, as they are fully aware of some of the issues gambling might cause and therefore commited to making sure you stay safe as you place at their casino.
LuckyLouis has put in place the tools to help you stay in control of your gaming and reduce any problem behaviour:
- Deposit limits
- Reality checks
- Autoplay feature
- Account history
- Self assessment
- Time-out
- Self-exclusion
Players can contact LuckyLouis customer support by email or phone. Customer service team will help you with any questions you have.
- Email: support@luckylouis.com
- Phone: +1-647-724-4691
Casino tested
The customer support is one of the most important things in an online casino, at least for me. I was fortunate to find the customer support staff at Lucky Louis casino pretty polite and responsive, two factors that make or break a casino experience for me.
Getting in touch was easy. A simple click on the ‘hamburger’ in the top right corner and then Support took me to the live chat. I dropped my name and message and got a response in under a minute.
I tested the support staff on a few questions as an unsuspecting newbie. They responded politely and extensively to all my questions.
One notable omission from the Help center – there’s no FAQ page, or at least I couldn’t find one. I hope the casino adds it soon as it can be very helpful to new players.
Site languages
English, Finnish, German, Swedish, Danish, Norwegian
Email support languages
English, French, Finnish, German, Swedish, Spanish, Italian, Russian, Danish, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Serbian, Slovak, Turkish, Japanese
Live support languages
-
Phone support languages
English
LuckyLouis is licensed by Malta Gaming Authority and therefore obliged to verify all player account. Players are asked to provide documents to prove their identity and age before withdrawals can be made.
Please be prepared to provide the casino the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Casino tested
Before I started spending my deposit, I checked out the Personal Area. It’s essentially a 'My Account' page with proper information on account verification and required documentation.
Sending personal documentation to verify your profile is only possible via the Upload docs page. I sent what the casino required and it uploaded instantly and without problems.
The verification is required before players are able to make a withdrawal. I used by personal ID and a cable bill for the proof of address. Of course, I dropped my MuchBetter details too since I used the e-wallet to make my first deposit.
The confirmation arrived in 24 hours, allowing me to play and withdraw anytime I want to.
LuckyLouis offers a wide range of payment options for Canadians. They have all the most popular providers available, such as credit cards (Visa, Mastercard), bank transfer, E-Wallets and many more!
Casino tested
To learn what payment methods are accepted before I made my first deposit, I checked the Cashier page. While this isn’t the longest list of payment methods I’ve seen, the casino accepted MuchBetter, ecoPayz, Visa, Mastercard, Interac, and other essential payments. Luckily for me, I have a MuchBetter account that I used to make my first deposit.
It went smoothly and the funds were at my disposal in a few minutes. No fees were charged. As far as I could see, the casino doesn’t charge fees on any payment method. After a few rounds on different online slots, I won a small amount (around $50) and was ready to withdraw. I used MuchBetter because of Lucky Louis casino’s closed-loop policy and had my funds in a day since I already verified my profile earlier.
At no charge too, which is great.
Depositing methods
Withdrawal methods
Withdrawal times
Mastercard 2-5 working days, Visa 2-5 working days, Wire transfer 3-6 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Trustly 0-1 working days, PayPal 0-1 working days
Expert's profile
Samuel Kimote
Sam was born in Georgia, U.S but moved to Canada after he paid the country a visit in his early 20s. One thing led to another, and 10 years later, Sam moved to Canada. He’s been working various jobs for a while before setting in the iGaming industry. His passion for slots certainly played a part in it, and while not a native writer by trade, he has fallen in love with it.
He calls himself a “jack of all trades and master of none”. That can’t be true for his writing – he’s a guy that creates all those fun slot and casino reviews.
Sam is a very passionate slots player. His favorite slot is House of Doom and he can’t wait for the sequel. He’s also a passionate PC gaming fan who doesn’t go a day without playing Pro Evolution Soccer.
Besides writing for our site, Sam loves the nature and tries to spend as much time as possible outdoors. Oh, and he loves beer. If you want to have a chat, you can find him in one of the local pubs. Don’t worry – he drinks responsibly.
