Bitsler Casino review (CA)

Bitsler takes a unique approach to the welcome offer, which is distributed in seven equal batches rather than immediately. New players can get up to C$700, which is awarded in parts every time you reach a wagering milestone. Additionally, you get free Bitsler coins, which can be claimed without a deposit.

The welcome offer consists of the following:

• 1. deposit: 100% bonus up to C$700
• 500 Bitsler coins

The minimum deposit for the welcome bonus is C$20, which is slightly higher than the industry standard but still reasonable. 

Once your first deposit is approved, your bonus amount is divided into seven parts; for example, a C$100 deposit would result in seven C$14.28 bonuses. These bonuses are unlocked by accumulating XP while playing on the site. 

The total wagering required to receive the full bonus amount is 100x your deposit. This is roughly three times the gold standard of 35x and might sound unreasonable at first. However, we need to look a bit deeper into the mechanics to understand the bonus.

The bonus is not forfeited even if you run out of cash from your initial deposit. Instead, you have 30 days to play on the site and earn the bonuses as you reach wagering milestones. With a first deposit of C$100, you would receive your first C$14.28 once you have wagered your deposit amount 14.28x, to be precise.

The next batch would be credited when you have wagered 28x and so on. It's important to note that some games don't give you as much XP as others, so make sure to check the game weightings beforehand.

All in all, I think the bonus concept is great, but the wagering requirement for the full bonus amount is set far too high.

SIGNIFICANT TERMS AND CONDITIONS

• New players only, 18+.
• Minimum deposit: C$20.
• Wagering requirement: 100x.
• Bonus is credited in 7 equal batches.
• Bonus wagering is done through XP points and thus can vary.
• Wagering must be completed in 30 days.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

With up to 500 Bitsler coins available after signup, new players can test the casino without risking any real money. I expected this to be a standard get 50 coins a day promotion, however, I was pleasantly surprised to find out that you can claim 25 coins every 10 minutes.

The coins can be used to play any of the special Bitsler games, and to compete in challenges. The challenges have real money prizes up for grabs, which is how you can benefit from these coins.

Unfortunately, these coins can't be exchanged for other currencies or withdrawn. Additionally, spins with Bitsler coins don't accumulate any XP points which would help with the wagering. I still think it's a nice addition on top of the first deposit bonus.

VIP / Special promotions

Bitsler has nine VIP levels, each with increasing prizes and bonuses. Playing on the site grants you XP points, with each level requiring a specific amount of XP to unlock.

Starting at the Iron level, you will be rewarded frequently with small rewards such as bonuses and chat functions such as emojis. When you reach gold, you receive your first rakeback, which increases with each level. This is another term for cashback, and you will earn it from nearly all games. What I liked about Bitsler was that you could claim your available cashback every 2 minutes if you wanted to.

Crypto casinos traditionally offer a variety of instant games with fast-paced gameplay, and this is where Bitsler shines as well. Their own Bitsler games category features Plinko, Mines, crash games, and much more. 

When it comes to slots, Bitsler didn't disappoint me. The casino features everything from Megaways slots to classic fruit machines, covering all bases with numerous top-tier game developers. 

The casino lobby presents all game types on a single page, which may divide options. However, the layout is well organized and allows you to easily select your preferred type or category to browse. If you don't want to browse the main category, like slots, you can tap the three dots on the top bar to view all of the available subcategories, such as jackpot slots or bonus buy games.

When you open your preferred category, you have the option of selecting only specific providers, which is a huge plus for the site. This gave me the freedom I want when it comes to choosing games, as there are almost 50 different game studios available. Additionally, you can see how many games each provider has on the site. The site also has a multiplay feature that allows you to play up to four games at once on a split screen. This had no negative effects on performance; each game ran without a hitch.

The site does have some drawbacks as well. The table and card games are really limited in variety and mixed in with the live casino selection, which is inconvenient. Additionally, the lobby's visual appeal could be improved. Plain fonts are used to distinguish the various categories instead of any elements or icons. 

Desktop game information

• Games 3,500
• Slots 3,300
• Table games 40
• Jackpot games 140

Mobile gambling has been around almost as long as smartphones, and nowadays there are many players who only play with mobile devices. Casinos compete on many fronts, but this is why it's crucial for them to have a highly responsive mobile version.

Bitsler has taken a user-friendly approach when it comes to mobile gaming on their site. You only need your device because you can access the site directly from your browser without the need for an app.

I didn't notice any changes to the theme or design of the site, but it was nice to see that the operator had added a floating navigation bar to the bottom of the page. This allows seamless navigation from tab to tab. Furthermore, the categories are no longer hidden behind a click but are instead accessible via a slider.

Bitsler provides a complete package when it comes to mobile performance. From live chat to the games, everything ran smoothly.

Simply put, you are in for a great mobile experience at Bitsler.

To my surprise, I was let down by Bitsler's live casino, with only a bit over 30 games available. With both Evolution and Pragmatic Play available, Bitsler offers the two reigning live gaming providers on their platform. Although it does have the two major live developers, there are only a few of their titles. Traditional games are covered by a table or two each, which is unfortunate for live casino fans.

With nearly two-thirds of the live casino featuring various show game variations, it is clear that these are the priority. I was able to play all of the biggest hits, such as Sweet Bonanza Candyland, Dream Catcher, and Monopoly.

There is no categorization, except for the game show category, which is highlighted in the main casino lobby. To be fair, nothing else is required because all of the games can be viewed on a single page.

In conclusion, Bitsler's live casino leaves a lot to be desired.

Live game information

• Total number of live casino games: 30

Bitsler is entirely a crypto casino, with no support for fiat currencies. They do, however, offer payments via Oobit and Onramper, which both allow you to exchange dollars for your chosen cryptocurrency. You can use Visa, Mastercard, or Apple Pay with these payment providers to buy crypto.

Additionally, you can display the cryptos in CAD, in accordance with the most recent estimated value of the coin.

Players can use all of the most popular cryptocurrencies for payments, with everything from Bitcoin to Shiba Inu accepted for payments. 

There are no minimum requirements for deposits. This is fantastic news because you can transfer any amount you want to your account.

When it comes to withdrawals, the minimum amount ranges from C$8 to C$15. This depends on the chosen currency, and you can view limits for each by selecting your currency in the withdrawal stage.

Withdrawals are processed instantly. Therefore, all you have to do to get the money into your cryptocurrency wallet is wait for the transaction confirmations, which are also currency dependent.

Depositing methods

Withdrawal methods

Withdrawal Times

• Cryptocurrencies 0-1 working days

When it comes to customer service, Bitsler outperforms the majority of casinos. 

I was met with a warm welcome after signing up. Before I had even asked any questions, the team messaged me and introduced me to Bitsler. 

The customer service team can be reached via email or live chat, both of which have incredibly quick response times and 24/7 availability. I contacted them via live chat with a few general inquiries about the welcome offer, and a knowledgeable and helpful agent quickly responded to my message. You can also send gifs in the chat, which adds a fun element to the conversation.

The community chat feature is a special addition and has channels for everything from sports to language-specific channels. You can discuss with other players in a friendly setting, with moderators watching over any inappropriate behaviour. This, combined with the real-time winners feature highlighted on the page, gave the site a unique feel.

Furthermore, Bitsler has a help center with all-around information and frequently asked questions covered. You can also submit a request here and receive an email when your request has been reviewed.

To summarize, Bitsler has nailed it's customer support.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Bitsler is a licensed casino, and as such, it must verify its players in accordance with the established Know Your Customer regulations.

This process includes your basic information, which you submit during signup, as well as supporting documentation, which the team may request at any time.

Fortunately, you can upload your documents right after registering by navigating to the account verification page under settings.

The documents may include:

• Proof of identity
• Proof of address

Simply take a picture of your ID, such as a passport or driver's license, as well as a utility bill. Uploading documents is simple thanks to a handy tool in the verification section.

Bitsler is licensed and regulated by the Government of Curacao.

Bitsler uses a provably fair system to ensure that the games are fair, allowing players to verify the accuracy of each wager they place. This can be done by using their provably fair verifier, available at the bottom of the page. The whole coding is visible within the info for really smart people, but simply put, the outcome of the game is provable, transparent, and verifiable.

Bitsler falls short when it comes to responsible gambling. You can self-exclude your account from the settings tab, but I couldn't find any information on the site about responsible gambling. The only mention is in the terms and conditions, with a reference to organizations that provide assistance for gambling problems.