BetVictor casino review (CA)

Canadians will have access to a 100% welcome bonus with a maximum of $300, which is a bit lackluster in terms of welcome bonuses these days. And not proposing any free spins in their timid welcome package sends a clear signal that this gambling site is more focused on other types of casino activities, namely sports gambling.

To make it up, Betvictor does offer a relatively fair wagering requirement on their welcome bonus, with a decent X35. This means that you’ll need to bet at least $350 on a $10 deposit (which is the minimum deposit) before cashing out any winnings. One more important factor: players have 7 days to use the welcome bonus. I received my $60 bonus instantly after making my $60 deposit... It appeared bundled with my cash deposit making a lump sum of $120.

Let’s note that sports bettors will receive their own dedicated welcome bonus, so there you go… These guys spread their love around.

Beginner sport gamblers will like this site… They provide the basics, with a strong accent of soccer, as one could expect from a site tailored to UK clients.

As for casino games, I experienced some glitches in the table game lobby, and the user experience was confusing at times. The casino has a First Player game lobby, where one can find the table classics, like Blackjack, Baccarat, and Roulette. But exiting the games proved to be laborious. I would find myself back to a section other than the First Player Lobby. Another bug was even stranger: at times, I would hear the sounds of the game I had just exited while being in the game lobby. In my opinion, the operators at Betvictor haven’t given the full attention a table games section requires.

My Experience with Betvictor Slots No free games! What a huge disappointment to find out that I couldn’t test the site for free. I consider this to be a major failure. Bumer! I tested a series of slots, some familiar, to test the platform. Some of the games wouldn’t load, including the entire NetEnt suite while some slots were slow and clunky, although the Microgaming slots appeared to perform well. Paying attention to holidays is a good move, and the casino dedicated a section to Halloween, with appropriately themed titles such as Vampire Hunters, Dream Catcher, and Dark King. Betvictor Live Casino This is where Betvictor almost completely redeems itself. The different hosts were entertaining and very personable. I also found the live casino rooms to be very pleasant, using the casino’s branding in a subtle way. As for the games themselves, they performed well, with only a few glitches, probably due to a connection problem on my end. I’ll admit that I usually don’t like live casinos, but Betvictor might just have changed my mind. Overall, I’ll give full marks to this live casino. Bravo!

Although I disliked the layout on the desktop version - and for a number of reasons - the mobile version is substantially better. Being forced into a tinier space, it obviously becomes less cluttered than the desktop version. The positive side of being squeezed in a smaller space is that they need to be more efficient, and in the case of online casinos, this means looking more attractive. In a nutshell, the mobile version was decent enough to give Betvictor a bit more than a passing grade in terms of the overall UX (user experience).

I tested customer support on different occasions with both my laptop and my iPhone. I also tested this while being both logged in and off. In all instances, customer service was relatively prompt, with the maximum waiting time being around 5-6 minutes. The service itself was very courteous and sounded professional. It is obviously provided by a real individual. Honestly, the waiting time is worth it when I’m receiving this quality in terms of customer support. Full marks here again. Well done!

Immediately after registering, I received an email asking me to verify my account within 3 days. I kept receiving an email every subsequent day, requesting the same information. I found this to be a faux-pas, as it becomes annoying and is sure to make newbies nervous. Hint to the operators: Many of us just want to quickly “get a taste” of a casino to see if it fits our playing style. Not providing free test versions of the games is bad enough, now sending emails every day is like having mosquitoes buzzing around our ears. Casinos that win in this department provide a clearly indicated “Verification” option in the player’s account. Funny enough, nothing happened once the 3-day ultimatum expired, and I was able to continue playing and wagering without being bothered.

There’s a clever section on the main page entitled “Documents we may require”, where you’ll find a well-structured table with a list of documents. The sad part is that it’s obviously tailored for British players, although it’s pretty self-explanatory.

The payment options offered to Canadians are dismal, will only the 2 big credit card companies (Visa and Mastercard) and the PaySafeCard. I used my Mastercard and all went smoothly, although, I didn’t receive a proper confirmation message after my deposit, one indicating the amount and the date. Those are always reassuring.